
As a business with a large number of people approving invoices daily, we really value the ability to see the full history of an invoice—from when it was received, to who has viewed it, and the steps taken to approve it and by whom. It’s also a very helpful tool when suppliers are chasing updates on an invoice, as we can quickly check exactly where it is in the process.
The system is easy to navigate around, with multiple ways to access the queues and storage centre. It is easy to look at, not over complicated.
The system has dramatically reduced the manual input the accounts team were involved with allow them more time for house keeping, chasing suppliers and general queries with stake holders around the business. Review collected by and hosted on G2.com.
Every so often, the invoice templates change and start picking up a different supplier. We then have to send the invoice back to the Kefron support team to correct it. They do this in a timely manner, but when there was no issue with the invoice to begin with, it can be frustrating to have to get it corrected again.
Also, when we choose restricted access for a group approval, once an invoice has been processed the team can no longer download the PDF. This can only be done during coding and approval, which means it then falls to the AP team to download any invoices needed and send them on to the person who requested them.
The reporting could be better with more detailed reports, but i am aware this is something the Kefron team are looking into and we are very much looking forward to it. Review collected by and hosted on G2.com.
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