--- title: Jolt Reviews meta\_title: 'Jolt Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 118 reviews by the users' company size, role or industry to find out how Jolt works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 118 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant ---

# Jolt Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Jolt but has limited features.  
  
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Jolt is an operations execution software available on smartphones and tablets that helps restaurants, retail, hospitality, and other businesses achieve team accountability, digital food safety compliance, and boost employee performance. Jolt is used by companies like Smoothie King, Jimmy John’s, Buffalo Wild Wings, Legoland, Marriott, Chevron, Cinemark, and thousands of other global brands.

* * *

Seller
[Jolt Software](https://www.g2.com/sellers/jolt-software)
Discussions
[Jolt Community](https://www.g2.com/products/jolt/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Shannon Lippe

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

9 months

[
View More Pricing Information
](https://www.g2.com/products/jolt/pricing)

## Top-Rated Alternatives

[

 ![Crunchtime Ops Execution](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crunchtime Ops Execution")

Crunchtime Ops Execution

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[

 ![7shifts](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "7shifts")

7shifts

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](https://www.g2.com/products/7shifts/reviews)

[

 ![Homebase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Homebase")

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[
View All Alternatives
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## User Insights

Average based on 118 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Anthony D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony D.")
AD

Anthony D.

Chief of Staff

Mid-Market (51-1000 emp.)

1/21/2023

"Great Software and Service!"

5/5

What do you like best about Jolt?

The simplicity of use, yet the complex and long-range ability to due everything in one software for our kitchen operations is incredibley appealing and helpful! Review collected by and hosted on G2.com.

What do you dislike about Jolt?

The design can be better. I know it will get better too :)

When it comes to using all-in-one software, design is critical, especially for kitchen staff that is quite busy. The more simple, the better Review collected by and hosted on G2.com.

What problems is Jolt solving and how is that benefiting you?

As a restaurant company, we need sound systems and operations. Jolt is allowing us to have that via their lists, label maker, employee scheduling, communication, and more! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages")
AF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

12/19/2022

"Kristen has been absolutely amazing in helping me understand the Jolt platform!"

5/5

What do you like best about Jolt?

The representatives take the time to help you understand the program and teach you to use Jolt effectively for the business. I have been fortunate enough to have a WONDERFUL rep help me over the last few weeks. Review collected by and hosted on G2.com.

What do you dislike about Jolt?

Without Kristen, I would have been LOST and overwhelmed. Many features can be easily overlooked, and multiple steps must be learned. Having a good representative makes all the difference. Review collected by and hosted on G2.com.

What problems is Jolt solving and how is that benefiting you?

Personally, we needed to revise multiple tasks lists that were not being completed, and we also needed a new way to track automatic orders. Kristen was able to teach me how to do both. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Hershy D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hershy D.")
HD

Hershy D.

Small-Business (50 or fewer emp.)

3/10/2023

"ONE OF THE BEST PROGRAMS WE ARE CURRENTLY USING!!"

5/5

What do you like best about Jolt?

Many things, what i like the most is how easy it is to use, any employee of any level can learn the back end, how to use it and view reporting Review collected by and hosted on G2.com.

What do you dislike about Jolt?

The support team wasnt great for a while, it was hard to reach anyone, but it has gotten better in the last 5 months Review collected by and hosted on G2.com.

What problems is Jolt solving and how is that benefiting you?

Checklists and inventory + ordering guides Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

MM

Melissa M.

Operations Manger

Small-Business (50 or fewer emp.)

8/6/2022

"Using Jolt"

5/5

What do you like best about Jolt?

The Checklist & accountability & Scheduling Review collected by and hosted on G2.com.

What do you dislike about Jolt?

Maybe just not being able to log in faster Review collected by and hosted on G2.com.

What problems is Jolt solving and how is that benefiting you?

Keeping the team on task with checklists. The scheduling program is helpful and easier for the team to use and ask for their time off. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods")
AC

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

8/26/2022

"Easy to Use & Amazing Customer Service"

4/5

What do you like best about Jolt?

My favorite thing about Jolt thus far is how easy it is to use and the incredible customer service department. My rep is always ready to help us out with any software issue! Review collected by and hosted on G2.com.

What do you dislike about Jolt?

It could be more customizable for specific tasks, but otherwise, there aren't many improvements that are honestly needed. It's a program so sometimes things happen, yet the service department is always ready to assist. Review collected by and hosted on G2.com.

What problems is Jolt solving and how is that benefiting you?

I currently am having delay issues in lists, and my rep helped me figure out what is slowing the program. Short story even shorter, Jolt will resolve all problems. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Recreational Facilities and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Recreational Facilities and Services")
AR

Verified User in Recreational Facilities and Services

Small-Business (50 or fewer emp.)

1/21/2022

"Used to be good. Now awful."

2/5

What do you like best about Jolt?

uptime. The system has been reliably and we haven't experienced down time. Review collected by and hosted on G2.com.

What do you dislike about Jolt?

Customer service used to be excellent, now it's been 3 weeks to reach an account manager and still no one calls back despite three emails and two phone calls messages. Review collected by and hosted on G2.com.

What problems is Jolt solving and how is that benefiting you?

Staff are not exactly in love with the format but it helps us track inspections, until we find another provider. Review collected by and hosted on G2.com.

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Response from Shannon Lippe of Jolt

[Editedit](https://www.g2.com/survey_responses/jolt-review-5287282/official_response/edit)

Hello,

We thank you for your feedback and take your comments very seriously, as our goal is to make every Jolt customer a raving fan. In order to connect you with your account manager, please send an email to sales@jolt.com.

Current UserValidated ReviewerSource: Organic

RM

rodney m.

president

Mid-Market (51-1000 emp.)

10/11/2021

"not a reputable company"

0/5

What do you like best about Jolt?

This company will not call you back. they have no customer service Review collected by and hosted on G2.com.

What do you dislike about Jolt?

This company will not call you back. They have no customer service. They hook you in with a free trial and then make it impossible to cancel. Any company that does not have a way to cancel online and then does not call you back to cancel is not ethical. Stay away! Review collected by and hosted on G2.com.

What problems is Jolt solving and how is that benefiting you?

No benefits at all! We wanted to cancel, and they would not return calls or emails. we had to dispute the charges Review collected by and hosted on G2.com.

Show More

Response from Shannon Lippe of Jolt

[Editedit](https://www.g2.com/survey_responses/jolt-review-5049024/official_response/edit)

Hi Rodney,

We thank you for your feedback and take your comments very seriously, as our goal is to make every Jolt customer a raving fan. Please feel free to reach out to support@jolt.com with any further comments, concerns, or suggestions you wish to share.

Validated ReviewerSource: Organic

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
UR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

10/15/2021

"The distance and time difference is a pain when in NZ. Jolt are all about the dollar!"

0/5

What do you like best about Jolt?

Jolt was not helpful to my business. Would not use. Review collected by and hosted on G2.com.

What do you dislike about Jolt?

Only tech support is via email or phone. No onsite visits in NZ. Only suitable for the USA Review collected by and hosted on G2.com.

Recommendations to others considering Jolt:

Only use if you live in the US Review collected by and hosted on G2.com.

What problems is Jolt solving and how is that benefiting you?

Nothing there are better systems doing the same thing here in NZ. Look at loaded. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Clayton F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clayton F.")
CF

Clayton F.

Business Director

Mid-Market (51-1000 emp.)

1/25/2021

"Jolt is a simple, effective way to have your team stay on the same page working together."

5/5

What do you like best about Jolt?

Jolt lists keep everyone in check and and allow our team to be held accountable and to a higher standard. Review collected by and hosted on G2.com.

What do you dislike about Jolt?

Getting used to the new app is probably the thing we most dislike. Our team isn't a fan of change when it comes to that, but I know they'll get used to it. We can automatically tell there is a bit of a lag when you click on the new app and try to print something. But other than that, we love Jolt. Review collected by and hosted on G2.com.

What problems is Jolt solving and how is that benefiting you?

For problem solving: we figure out who completed a list item when it might not be clean to our expectations. It's a learning opportunity for most.

For the benefits we've realized, we feel our team is on a more consistent schedule when completing cleaning lists and others items critical to passing our health inspection. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

SB

Sam B.

Assistant Manager

Mid-Market (51-1000 emp.)

1/25/2021

"Great for my store and keeping organized lists with due dates."

4.5/5

What do you like best about Jolt?

I like the edit features on the website, makes it easy to customize lists.

Reminding managers to do lists has been very helpful as well, the due date function is very useful for me. Review collected by and hosted on G2.com.

What do you dislike about Jolt?

When you are off the app for days, it takes a long time to sync back up.

Recently the slider bar has gone away for showing "swept items", I wish we could get that back. It made it easier for me to follow up on shift for those getting specific things on list done correctly. Review collected by and hosted on G2.com.

Recommendations to others considering Jolt:

Get your team on board and show them all the ways it can help. Use a fast device. For us we had to reset our app in the actual app, (as shown on website) every little bit to make sure it was as fast as possible.

ipads work well, samsung tablets are so so. Review collected by and hosted on G2.com.

What problems is Jolt solving and how is that benefiting you?

reminders. easier to get lists done, and keep track of completion. Realized that using technology makes the follow up and tracking process much easier. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

## Questions about Jolt? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Jolt
](https://www.g2.com/products/jolt/discussions/new)

SB

Sam Blackledge
•
Last activity over 5 years ago

Why did the "show swept items" feature go away? Will it be coming back?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/36769-why-did-the-show-swept-items-feature-go-away-will-it-be-coming-back)

[
View all Discussions
](https://www.g2.com/products/jolt/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

9 months

### Average Discount

10%

[
View More Pricing Information
](https://www.g2.com/products/jolt/pricing)

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##### 
##### Jolt Features

Platform Data

Alerts and Notifications

Platform Additional Functionality

Mobility

Supply Chain

Supplier Management

Incident Reporting

Platform

Alerts

Documentation

Financial Management

[
View More Features
](https://www.g2.com/products/jolt/features)

##### Categories on G2

[Restaurant Scheduling](https://www.g2.com/categories/restaurant-scheduling)[Retail Task Management](https://www.g2.com/categories/retail-task-management)[Food Safety Management](https://www.g2.com/categories/food-safety-management)

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