Top 10 ITarian Helpdesk Alternatives & Competitors

Top 10 Alternatives to ITarian Helpdesk Recently Reviewed By G2 Community

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Atera
By Atera
4.6/5
(948)
Product Description
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
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Reviewers say compared to ITarian Helpdesk, Atera is:
Slower to reach roi
More expensive
Better at meeting requirements
Categories in common with ITarian Helpdesk:
IT Service Management (ITSM) Tools
Service Desk
Help Desk

NinjaOne
By NinjaOne
4.7/5
(3,212)
Product Description
NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.
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Reviewers say compared to ITarian Helpdesk, NinjaOne is:
More expensive
Slower to reach roi
Better at meeting requirements
Categories in common with ITarian Helpdesk:
IT Service Management (ITSM) Tools

Zendesk for Customer Service - AC
By Zendesk
4.3/5
(6,664)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to ITarian Helpdesk, Zendesk for Customer Service - AC is:
Slower to reach roi
More expensive
Better at meeting requirements
Categories in common with ITarian Helpdesk:
Help Desk
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Freshservice
By Freshworks
4.6/5
(1,307)
Product Description
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
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Reviewers say compared to ITarian Helpdesk, Freshservice is:
Slower to reach roi
More expensive
Better at meeting requirements
Categories in common with ITarian Helpdesk:
IT Service Management (ITSM) Tools
Service Desk

SolarWinds Service Desk
By SolarWinds Worldwide LLC
4.3/5
(764)
Product Description
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
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Reviewers say compared to ITarian Helpdesk, SolarWinds Service Desk is:
Slower to reach roi
More expensive
Better at meeting requirements
Categories in common with ITarian Helpdesk:
IT Service Management (ITSM) Tools
Service Desk

LogMeIn Resolve
By GoTo
4.4/5
(441)
Product Description
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.
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Reviewers say compared to ITarian Helpdesk, LogMeIn Resolve is:
Slower to reach roi
More expensive
Better at meeting requirements
Categories in common with ITarian Helpdesk:
Service Desk

Jira Service Management
By Atlassian
4.3/5
(954)
Product Description
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
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Reviewers say compared to ITarian Helpdesk, Jira Service Management is:
Slower to reach roi
More expensive
Better at meeting requirements
Categories in common with ITarian Helpdesk:
IT Service Management (ITSM) Tools
Service Desk
Help Desk

ServiceNow IT Service Management
By ServiceNow
4.4/5
(1,204)
Product Description
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
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Reviewers say compared to ITarian Helpdesk, ServiceNow IT Service Management is:
Slower to reach roi
More expensive
Better at meeting requirements
Categories in common with ITarian Helpdesk:
IT Service Management (ITSM) Tools
Service Desk

Autotask
By Kaseya
4.3/5
(520)
Product Description
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
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Reviewers say compared to ITarian Helpdesk, Autotask is:
Slower to reach roi
More expensive
Better at meeting requirements
Categories in common with ITarian Helpdesk:
IT Service Management (ITSM) Tools
Service Desk

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Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers