# Infunnel Reviews **Vendor:** Inconcert **Category:** [Lead Capture Software](https://www.g2.com/categories/lead-capture) **Average Rating:** 4.3/5.0 **Total Reviews:** 2 ## About Infunnel Marketing Automation and CRM Software Boost your sales with marketing automation Monitor the entire sales process, from lead to after-sales. Effortlessly automate processes and optimize your digital campaigns thanks to the end-to-end traceability of the customer journey and real-time KPI analysis. Solution advantages Adaptation and scalability. Ideal for companies of any size. Allows you to add new teams and channels as the business grows. No-code tools. You can work with the software without having to program, although it also allows for advanced customizations with HTML and CSS for the most demanding customers. Competitive pricing. Includes all capabilities in a single product: marketing automation, CRM, analytics, and no-code design. Agile tech support adapted to you. We’re here for you in your time zone and language with local teams immediately available. Native integrations. Has connections with digital advertising and email marketing, WhatsApp, and sidebar chat platforms, as well as the Inconnect and Insmartbot solutions. API-friendly. The API integration process with third-party contact centers and CRMs is agile, secure, and easy to perform. Applications Workflows for sending specific communications to key audiences. Contact qualification with lead scoring for more agile prioritization. Automated assignment of leads to the right rep. Omnichannel campaigns combining voice and text messages. Use of pipelines with stages customized by team. Dashboards with KPIs to monitor the marketing investment by channel. Automated lead service with chatbots that access the contact’s full history. Technical characteristics 1. CRM Advanced audience segmenting. Classification based on sales activity. Contact property customization. Adapted pipelines. Customization of stages to each company and sales team. Availability of various views (Kanban, funnel, by stage). Lead scoring. Automated prioritization based on probability of conversion. Custom rule design. 2. Marketing automation Workflows for automatic lead management. No-code flow design to automate communications and processes. Automation performance analytics view Multi-channel communications campaigns. Allows you to launch email, text, and WhatsApp messaging campaigns. GDPR compliant. Design and message customization. Creation of messages with dynamic text. Supports WhatsApp HSM (highly structured message) templates with buttons. 3. Omnichannel campaigns Centralized ad campaigns. Native connections to Google, Bing, Facebook, Instagram, X, TikTok, DSP. Multichannel analytics to optimize investment. Native connection with Inconnect and Insmartbot. Inconnect: expands the capacity of all channels (voice and text). Insmartbot: adds the possibility of automatically enhancing lead acquisition. Easy integration with third-party systems. API-friendly. Designed to connect to third-party contact centers, email marketing systems, and CRMs. 4. Analytics and reporting Full customer journey analysis. Segments and analyzes the customer journey to assess the impact of interactions throughout the funnel. Personalized performance dashboards. Custom reports to adjust metrics and data. Detailed analyses of email dispatches, ads, and sales. Contact center integration. Allows for data cross referencing with the contact center. Omnichannel campaign analytics dashboards. ​​​​​5. No-code designer ​​​​​​Intuitive and customizable design. Drag & drop designer to create landing pages, thank you pages, pop-ups, and microsites. Responsive design pages. \>200 predesigned templates and customization options. Control and optimization. A/B testing for landing pages and emails. Piece configuration for SEO optimization. Immediate piece preview. Advanced functionalities . Advanced HTML and CSS editing, supports Google Fonts. Digital material repository. SSL certificate management and use of multiple domains. ## Infunnel Pros & Cons **What users like:** - Users value the **accuracy** of Infunnel in providing clear insights into the entire customer journey. (1 reviews) - Users appreciate the **clear, real-time insights** into the customer journey, enhancing lead tracking and optimization. (1 reviews) - Users appreciate the **ease of use** of Infunnel, effortlessly tracking leads and optimizing the customer journey. (1 reviews) - Users appreciate the **efficiency** of Infunnel, enabling easy tracking of leads and optimizing the customer journey seamlessly. (1 reviews) - Users value the **clear real-time lead tracking** of Infunnel, making it easy to enhance their customer journey. (1 reviews) - LinkedIn Integration (1 reviews) - Marketing Automation (1 reviews) - Market Segmentation (1 reviews) - Real-time Monitoring (1 reviews) - Time-saving (1 reviews) **What users dislike:** - The **interface complexity** of Infunnel can be overwhelming for newcomers to sales automation tools. (1 reviews) - Users find the **interface complex** , particularly newcomers to sales automation tools, which may hinder initial usability. (1 reviews) - Users find the **initial complexity** of Infunnel's interface challenging, particularly for newcomers to sales automation tools. (1 reviews) ## Infunnel Reviews ### 1. Great to manage and optimize the entire sales funnel **Rating:** 4.5/5.0 stars **Reviewed by:** Yevhenii D. | Performance Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Infunnel?** It gives a clear, real-time view of the whole customer journey. I like how easy it is to track leads, see where they drop off, and optimize each step. **What do you dislike about Infunnel?** Hm...The interface can initially feel a bit complex, especially if you're new to sales automation tools. **What problems is Infunnel solving and how is that benefiting you?** It helps me understand and improve our lead conversion process. Instead of guessing where we lose people, I can clearly see it and take action. It’s saving time and made our sales efforts more effective. ### 2. Best in provide high quality leads **Rating:** 4.0/5.0 stars **Reviewed by:** Akash S. | Senior Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Infunnel?** Provide best leads that helps using marketing **What do you dislike about Infunnel?** Brief and smart interface of the market automation **What problems is Infunnel solving and how is that benefiting you?** Helps in convert leads in marketing automation that helps in genetate rol - [View Infunnel pricing details and edition comparison](https://www.g2.com/products/infunnel/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A46%3A18+-0500&secure%5Bsession_id%5D=0d073091-ceb0-4ed8-9cdd-40578502063f&secure%5Btoken%5D=1e2624df2fe6bad7f41f10f1a7ee7d7fb252957d7fd35adcbd22ec597786371d&format=llm_user) ## Infunnel Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Channels** - Multi-Channel Coverage - Open Listening - Physical Media **Lead Monitoring** - Features - Performance - Identification **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Design** - Communications Strategy Development - Create Content - Personalization - Inbound Identification - Regulatory Compliance **Data Capture** - Mobile - Websites - Social Media - Data **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Analytics** - Export/Import - Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Customization** - Forms - Personalization - Templates - Integration **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Infunnel Alternatives - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,219 reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - 4.6/5.0 (618 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,063 reviews)