--- title: HubSpot Sales Hub Reviews meta\_title: 'HubSpot Sales Hub Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13907 reviews by the users' company size, role or industry to find out how HubSpot Sales Hub works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 13907 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # HubSpot Sales Hub Reviews & Product Details Visit Website Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system. Key Capabilities Sales Engagement Tools: Sales Hub provides email tracking, meeting scheduling, document sharing, and communication templates that streamline prospect interactions and eliminate administrative friction in the sales process. AI-Powered Productivity: The platform includes AI features that automate repetitive tasks, suggest next actions based on deal context, and surface relevant customer insights, helping representatives focus on selling rather than administrative work. Unified Customer View: Because all customer data, communication history, and deal information exists within the Smart CRM, sales representatives see complete context without toggling between systems. This includes visibility into marketing interactions, service tickets, and prior sales conversations. Workflow Automation: Sales Hub automates routine sales processes, ensuring consistent execution without manual coordination. Sales Hub vs. Alternatives: Unlike legacy CRM systems functioning primarily as databases requiring extensive customization, Sales Hub includes engagement tools, automation, and AI capabilities as native features rather than add-ons requiring integration. This eliminates the complexity of purchasing separate tools for email tracking, meeting scheduling, document management, and sales analytics. Sales Hub's intuitive interface reduces training time for new team members compared to traditional sales platforms requiring extensive technical knowledge. Teams benefit from fast onboarding, seamless alignment through shared data visibility, and flexible scaling. Who Should Use Sales Hub Sales Hub serves growing sales teams needing to increase productivity without adding headcount, sales representatives requiring complete customer context during buyer conversations, and sales leaders seeking pipeline visibility through unified reporting. The platform scales from small sales teams to enterprise organizations. Outcome Sales Hub helps teams sell smarter, not harder, enabling reps to get richer context and better insights at every step of the buyer journey. * * * Product Website HubSpot Sales Hub Seller [HubSpot](https://www.g2.com/sellers/hubspot) Discussions [HubSpot Sales Hub Community](https://www.g2.com/products/hubspot-sales-hub/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Portuguese, Spanish Solution Type All-in-One Overview by Elise Beck Show More ## Pricing Pricing provided by HubSpot Sales Hub. ### Free HubSpot CRM $0.00 [ View More Pricing Information ](https://www.g2.com/products/hubspot-sales-hub/pricing) ## HubSpot Sales Hub Integrations (179) What do users say about integrations? 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Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams Room ](https://www.g2.com/products/microsoft-teams-room/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MightyCall ](https://www.g2.com/products/mightycall/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mindtickle ](https://www.g2.com/products/mindtickle/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mixpanel ](https://www.g2.com/products/mixpanel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Moxo ](https://www.g2.com/products/moxo-g2/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") n8n ](https://www.g2.com/products/n8n/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nooks ](https://www.g2.com/products/nooks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Notion ](https://www.g2.com/products/notion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Odoo ERP ](https://www.g2.com/products/odoo-odoo-erp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Office 365 Reports ](https://www.g2.com/products/office-365-reports/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OpenSolar ](https://www.g2.com/products/opensolar/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ortto ](https://www.g2.com/products/ortto/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Orum ](https://www.g2.com/products/orum/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Outreach ](https://www.g2.com/products/outreach/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PandaDoc ](https://www.g2.com/products/pandadoc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PartnerStack ](https://www.g2.com/products/partnerstack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Perplexity ](https://www.g2.com/products/perplexity/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Producer Pro ](https://www.g2.com/products/producer-pro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Progress Podio ](https://www.g2.com/products/progress-podio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PSOHUB. ](https://www.g2.com/products/psohub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Quo ](https://www.g2.com/products/quo-quo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuotaPath ](https://www.g2.com/products/quotapath/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Qwilr ](https://www.g2.com/products/qwilr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rasayel ](https://www.g2.com/products/rasayel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Reachdesk ](https://www.g2.com/products/reachdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Read AI ](https://www.g2.com/products/read-ai-read-ai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RevenueHero ](https://www.g2.com/products/revenuehero-revenuehero/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RevOps ](https://www.g2.com/products/revops-inc-revops/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RingCentral Events ](https://www.g2.com/products/ringcentral-events/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RingCX ](https://www.g2.com/products/ringcx/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RingEX ](https://www.g2.com/products/ringex/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ringover ](https://www.g2.com/products/ringover/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage Intacct ](https://www.g2.com/products/sage-intacct/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sakari ](https://www.g2.com/products/sakari/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SalesIntel ](https://www.g2.com/products/salesintel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Cloud ERP (SAP S/4HANA Cloud) ](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP HANA Cloud ](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Seamless (formally Seamless.AI) ](https://www.g2.com/products/seamless-formally-seamless-ai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shared Contacts for Gmail ](https://www.g2.com/products/shared-contacts-for-gmail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Snowflake ](https://www.g2.com/products/snowflake/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sopro ](https://www.g2.com/products/sopro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Connect ](https://www.g2.com/products/stripe-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Supply Vision ](https://www.g2.com/products/supply-vision/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Svb ](https://www.g2.com/products/svb/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tableau ](https://www.g2.com/products/tableau/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tamtam 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Calling ](https://www.g2.com/products/webex-calling/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhiteWhale ](https://www.g2.com/products/whitewhale/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Wistia ](https://www.g2.com/products/wistia/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Wix ](https://www.g2.com/products/wix/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.com ](https://www.g2.com/products/wordpress-com/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workato ](https://www.g2.com/products/workato/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday HCM ](https://www.g2.com/products/workday-hcm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WRITER ](https://www.g2.com/products/writer/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xero ](https://www.g2.com/products/xero/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") XMS: eXchange Management System ](https://www.g2.com/products/xms-exchange-management-system/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Events and Webinars ](https://www.g2.com/products/zoom-events-and-webinars/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Phone ](https://www.g2.com/products/zoom-zoom-phone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Rooms ](https://www.g2.com/products/zoom-rooms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zuper ](https://www.g2.com/products/zuper/reviews) Show More JS Joanna S. Sales & Marketing Manager Food & Beverages Small-Business (50 or fewer emp.) 8/7/2026 "Intuitive Platform, Integrated Workflow" 4.5/5 What do you like best about HubSpot Sales Hub? I really value how intuitive HubSpot Sales Hub proves to be in my daily use. Navigating the features has never given me pause, and I find the real-time tracking and reporting indispensable for running both sides of my work. The platform lets me see at a glance how a new release is selling and shows me which campaigns are effectively moving customers to buy. I also appreciate the recent updates that have considerably lifted my output. The redesigned sales workspace marks a clear step up from its predecessor, and tools such as smart deal progression and the Breeze AI agent have relieved me of much routine follow-up. The setup was very straightforward, with templates that had me up and running almost immediately. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? If I have one reservation, it concerns the pricing, which can weigh heavily on a small operation such as ours. The cost climbs quickly as seats are added for a growing team, and for a modest business that makes it an investment to weigh carefully. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? I use HubSpot Sales Hub to unite my marketing and sales work, eliminating scattered notes and allowing me to segment precisely and manage leads in an organized pipeline. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Matt A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt A.") MA Matt A. Small-Business (50 or fewer emp.) 8/6/2026 "HubSpot blows Salesforce out of the water (longtime user of both)" 5/5 What do you like best about HubSpot Sales Hub? I love how simple and easy HubSpot Sales Hub is to use. The mobile app is also really good, making it convenient for on-the-go access. Snippets and templates are really, really helpful for sending consistent emails quickly, which is perfect since I talk to about 20 prospects a day. I find the initial setup extremely easy, and the onboarding team, being actual humans, made the process great too. It's fantastic that it eliminates the need for spreadsheets, sticky notes, and Google Sheets by keeping all customer info in one single place. I'm so impressed that I rate it 11 out of 10 when recommending it to friends or colleagues. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? Nothing comes to mind. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot Sales Hub eliminates spreadsheets and sticky notes, consolidating all customer info. It's simple to use, with a great mobile app. I value its snippets and templates for sending templated emails to 20 prospects daily. Switching from paper tracking to HubSpot greatly enhanced our efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 8/6/2026 "Worst CRM on the market: overpriced, limited, and completely unsupported" 0/5 What do you like best about HubSpot Sales Hub? Nothing at all. We initially started on a basic tier, but upgrading to a higher plan was easily the single worst decision our business ever made. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? The platform constantly restricts your workflow, and the softphone and power dialer features were an unmitigated mess from day one. When critical sales tools failed, HubSpot's support team was completely useles. Their employees lack basic technical knowledge and offered zero actual support. The biggest dealbreaker was the financial trap. We signed an annual contract, but after just one month of constant friction, we stopped using the platform entirely. Even though we are stuck paying for the remaining 11 months of the contract, cutting our losses immediately was still the better monetary solution than wasting hours trying to work around a broken system where every button forces you to upgrade from Professional to Enterprise although Hubspot's salesforce promised that Professional would be sufficient. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? We are in financial services and working with a call center where need to dial numbers during the day and my employees participate in meetings with prospects. It stopped benefiting us almost immediately. We migrated to a direct competitor that is significantly cheaper, offers far more functionality, and actually works. Paying out our contract just to get away from HubSpot was still cheaper than staying with the worst CRM on the market. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Margarita C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Margarita C.") MC Margarita C. Head of iFluence Marketing Enterprise (\> 1000 emp.) 5/19/2026 "All-in-One Client Lifecycle Management in HubSpot Sales Hub" 5/5 What do you like best about HubSpot Sales Hub? What I like best about HubSpot Sales Hub is its ability to support the full client lifecycle in one platform. I can manage client and prospect tracking, email communication, outreach, forms, reporting, and analytics all in one place. This centralization makes it easier to stay organized, maintain visibility into pipeline activity, and efficiently manage both client relationships and sales processes. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? One challenge I’ve experienced with HubSpot Sales Hub is the limited visibility into sequences across users, even at the enterprise level. While I can access them as an admin by logging in as another user, there isn’t an easy way for team members to view or learn from each other’s sequences. This makes it more difficult to train new users, share best practices, and replicate successful outreach strategies across the team. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot Sales Hub solves the challenge of managing the entire sales and client lifecycle in a single, centralized platform. It brings together client and prospect tracking, email communication, outreach, forms, reporting, and analytics, eliminating the need for multiple disconnected tools. This benefits me by improving organization, increasing visibility into pipeline and performance, and enabling more efficient, data-driven outreach and relationship management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jenom N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenom N.") JN Jenom N. Co-founder Small-Business (50 or fewer emp.) 4/30/2026 "Automated Sales Ecosystem With User-Friendly Interface" 5/5 What do you like best about HubSpot Sales Hub? In terms of ease of use, HubSpot has consistently maintained an intuitive UI, which makes onboarding new team members super fast compared to other CRM providers. The integration of sales, marketing, and service tools into a single system saves time and prevents unnecessary back-and-forth when navigating from one hub to another. Workflow automation really helps reduce the manual execution of tasks and also makes lead management easier. They offer two seats on the free plan, which is fine for small teams and feels sufficient given the platform’s top-quality performance. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? The options to customize features are more restricted than other CRMs such as in AWS Connect. Small businesses may not be able to scale easily because some important features are reserved for the higher tiers. I don't dislike support but more can be provided when compared to the top competitors. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot's Sales Hub is helping us apply features that are not easy to navigate in other CRMs. Our Sales Reps are familiar with using the platform because it is one of the oldest serving and longest performing tools in the sales and marketing space. Review collected by and hosted on G2.com. Show More 5/18/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mai M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mai M.") MM Mai M. Director of Events Small-Business (50 or fewer emp.) 8/1/2026 "Streamlined Sales with Top-Notch Email Tracking" 5/5 What do you like best about HubSpot Sales Hub? I use HubSpot Sales Hub for managing our CRM and sales lead generation. It's the anchor for all our new leads, active clients, and contacts. I love how it automatically connects with our email, logging all emails. This is super helpful for tracking client correspondence in real time, knowing when clients open emails or if they haven't responded. The platform integrates easily with our existing Gmail, which I think is fantastic. Its ability to hold all client information effortlessly is crucial, especially since we deal with a wide range of clients every day. HubSpot Sales Hub helps us manage new leads and active sales in various markets. The email tracking feature is incredibly valuable, giving us real-time insights into client interactions, and that's been super helpful. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? I sometimes have a little trouble with using some of the features. I'm a bit of a tech novice, and sometimes I don't know how to use all of the features. So I feel like I'm not using Sales Hub to the full capacity that I could be. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? I use HubSpot Sales Hub to centralize client information, track email interactions, and integrate easily with Gmail, enhancing lead management and communication. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 7/30/2026 "Easy-to-Use HubSpot with Reliable Data, Seamless Integrations, and Great Support" 5/5 What do you like best about HubSpot Sales Hub? The platform is easy to use and lets us manage all sales activity in one place, with reports that are simple to access and clear tracking for both activities and deals. This helps us actively monitor performance with reliable, up-to-date data at all times. Because the platform performs consistently, we can trust the data it pulls and continually adjust our KPIs and tracking based on real-time information. It’s also been great to connect and integrate our existing systems, so we can enhance our processes with HubSpot without having to reinvent everything. Customer support and training have been a big help for the whole team, allowing us to work out best practices and use the platform to its full potential. That support has helped us create efficient workflows that save time and let us complete more tasks, which means we see an instant ROI through time saved and improved sales team productivity. The AI intelligence helps us enhance records and enables our sales enablement team to focus on bigger tasks while eliminating time-consuming manual processes. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? Although HubSpot is always updating and advancing its technology and overall performance, it can occasionally be difficult to find certain services and build workflows when information in the platform has been updated or changed. The upgrades are generally useful, but because they can sometimes roll out quite quickly, it can be challenging to keep up with everything that’s changing. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot has been an integral part of scaling up our sales processes. We’ve been able to manage and track the work of multiple sales associates at the same time, and build reliable KPIs along with consistent KPI tracking. We moved to HubSpot because we needed a central place for our sales data, and it has enhanced every part of our sales process. All areas of the sales team can now work more efficiently, and the reporting means we can reliably track exactly where we are across everything at once. Before HubSpot, we were using spreadsheets and a lot of manual data entry. Since moving to HubSpot, we’ve been able to integrate our external systems, which has largely removed the need for so much manual work. As a result, we’re much more efficient with our time and can focus on actual selling rather than getting lost in administrative tasks that took time and cost money. We’re also able to spot patterns and create sales structures based on those patterns, which puts us in a far better place for pipeline growth. Overall, the reporting is helping all departments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Feras T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Feras T.") FT Feras T. Sales Director Small-Business (50 or fewer emp.) 5/12/2026 "All-in-One, Intuitive Sales Platform with Powerful Automation and Integrations" 5/5 What do you like best about HubSpot Sales Hub? What I like best about HubSpot Sales Hub is how it brings the entire sales process into one clean and intuitive platform. The pipeline management is extremely user-friendly, and the drag-and-drop deal stages make it easy for our team to track opportunities and stay organized without wasting time on manual updates. One of the biggest advantages is the automation capabilities. Automated sequences, task reminders, email tracking, and workflow automation have significantly improved our response times and follow-up consistency. The email tracking and meeting scheduling tools alone save hours every week and help increase conversion rates. HubSpot’s UI/UX is one of the strongest in the CRM industry. Everything feels modern, fast, and easy to navigate, even for new users during onboarding. The reporting dashboards provide clear visibility into sales performance, pipeline health, and team activities, which helps management make faster decisions. Another major benefit is the integrations ecosystem. HubSpot connects smoothly with tools like Gmail, Outlook, LinkedIn, Slack, Zoom, and many third-party platforms, making it easy to centralize operations without complex setup processes. The AI-powered features have also become increasingly valuable. AI email assistance, conversation insights, and predictive recommendations help improve productivity and personalize outreach more effectively. From an ROI perspective, HubSpot Sales Hub delivers strong value because it reduces manual work, improves sales visibility, and helps teams scale processes efficiently. Their onboarding resources, knowledge base, and customer support are also excellent, especially for growing companies that need reliable guidance while scaling their sales operations. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? One downside of HubSpot Sales Hub is that the pricing can become expensive as your team grows or when you need access to more advanced features. Many useful automation, reporting, and customization capabilities are locked behind higher-tier plans, which may not be ideal for smaller businesses or startups with limited budgets. Another challenge is that some advanced workflows and reporting configurations require a learning curve, especially for teams without prior CRM or automation experience. While the interface itself is very user-friendly, setting up complex automations or custom processes can take time and may require technical understanding. The platform also has certain limitations in customization compared to more enterprise-focused CRMs, particularly for highly specialized sales operations. In some cases, deeper customization or advanced integrations may require third-party tools or custom development. Additionally, email sending limits and contact tier pricing can increase operational costs quickly for companies running large-scale outbound campaigns. Although HubSpot performs very well overall, some larger accounts may occasionally notice slower loading times when working with very large datasets or complex dashboards. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot Sales Hub is helping us solve several major sales and operational challenges, especially around lead management, follow-up consistency, and visibility across the sales pipeline. Before using HubSpot, a lot of our sales activities were scattered across spreadsheets, emails, and different communication tools, which made tracking opportunities and team performance difficult. With HubSpot Sales Hub, we now have a centralized system where the entire sales process is organized in one place. It helps us manage leads more efficiently, automate repetitive follow-ups, track email engagement, schedule meetings, and monitor deal progress in real time. This has significantly improved team productivity and reduced the risk of missing opportunities or delayed responses. The automation features have been especially valuable because they save time on manual tasks and ensure prospects receive timely communication. The reporting dashboards also provide clear insights into pipeline performance, conversion rates, and sales activities, allowing us to make faster and more data-driven decisions. Another major benefit is improved collaboration between sales and marketing teams. Since everything is connected inside the platform, it’s much easier to align campaigns, track lead sources, and measure ROI more accurately. Overall, HubSpot Sales Hub has helped streamline our sales operations, improve response times, increase visibility, and create a more scalable and predictable sales process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Mac L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mac L.") ML Mac L. Manager, Brand Platform Services Small-Business (50 or fewer emp.) 6/15/2026 "HubSpot’s Thoughtful Data Connections, AI Features, and Easy Customization" 5/5 What do you like best about HubSpot Sales Hub? I appreciate how thoughtful HubSpot is with data connections. HubSpot is also doing a great job with incorporating AI into the day-to-day and launching new features. I have worked in various CRMs and HubSpot continues to blow it out of the water. It is easy to use and customize per the user's preference. I also implemented many automations to streamline our workflows and efficiencies. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? I don't have many downsides. If I did, HubSpot has launched betas to address them. They seem to review their blog articles and our CSM has been attentive to running our needs up internally. I can see the cost of HubSpot can be a deterrent to some, but I feel you get what you pay for. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? Workflow automations galore. Data integrity. Everything in one system. It is glorious! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Cristian G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristian G.") CG Cristian G. Revenue opeation analyst Small-Business (50 or fewer emp.) 5/9/2026 "Integral Optimization for Sales and Marketing" 4.5/5 What do you like best about HubSpot Sales Hub? I like the ease and the way HubSpot Sales Hub can be optimized with marketing and customer service. That is, the sales department is not isolated from the other departments, but can be linked between marketing and customer service or retention. Furthermore, the change has been very good because now we can connect marketing, sales, and retention from a centralized CRM, which allows us to have organized data and perform different proposed analyses. The initial setup of HubSpot Sales Hub was easy, intuitive, and the Hootsuite Academy along with the support team helped us a lot. Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? Although it is a tool that has many functions and is visually very well structured, I think the ease of use between contacts or the ease of searching could be improved. Sometimes one gets overwhelmed with so many buttons that one doesn't know what they are for. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? HubSpot Sales Hub solves the entire sales funnel process, facilitates communication with customers, and optimizes customer management. It improves the connection between sales, marketing, and customer service, ensuring the sales department is not isolated. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ## Questions about HubSpot Sales Hub? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/discussions/new) ![Sebnem A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebnem A.") SA Sebnem Akcali • Last activity 2 months ago How do you balance HubSpot Sales Hub’s ease of use with limits in customization and reporting? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-balance-hubspot-sales-hub-s-ease-of-use-with-limits-in-customization-and-reporting) WM Wendy Mitrovich • Last activity over 4 years ago Are there plans to increase the functionality of the mobile app? The Outlook integrated logging sales tool is also limiting in that it only logs comms in the last 5 open deals attached to a client. 3 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/32538-are-there-plans-to-increase-the-functionality-of-the-mobile-app-the-outlook-integrated-logging-sales-tool-is-also-limiting-in-that-it-only-logs-comms-in-the-last-5-open-deals-attached-to-a-client) [ View all Discussions ](https://www.g2.com/products/hubspot-sales-hub/discuss) ## Pricing Options Pricing provided by HubSpot Sales Hub. ### Free HubSpot CRM $0.00 ### Sales Hub Starter $20.00 1 Core Seat Per Month ### Sales Hub Professional $100.00 1 Sales Seat Per Month ### Sales Hub Enterprise $150.00 1 Sales Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/hubspot-sales-hub/pricing) ## G2 Deals ### Exclusive savings on HubSpot Sales Hub through G2 Deals 20% off HubSpot plans for the first year, then 10% off in perpetuity How to claim this offer Claim Offer HubSpot Sales Hub Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") Zoho 4.1/5(2,947) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image") Pipedrive 4.3/5(3,105) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) ##### ##### HubSpot Sales Hub Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Mobile & Social Social Collaboration Features Mobile User Support [ View More Features ](https://www.g2.com/products/hubspot-sales-hub/features) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Apollo.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Apollo.io") Apollo.io 4.7/5(9,719) ](https://www.g2.com/products/apollo-io/reviews) [ ![Salesloft](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesloft") Salesloft 4.5/5(4,287) ](https://www.g2.com/products/salesloft/reviews) [ View All Alternatives ](https://www.g2.com/products/hubspot-sales-hub/competitors/alternatives) ## Consulting Services for HubSpot Sales Hub [ ![Affirma Consulting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Affirma Consulting") Affirma Consulting 5/5(1) ](https://www.g2.com/products/affirma-consulting/reviews) [ ![New Era Solutions](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "New Era Solutions") New Era Solutions ](https://www.g2.com/products/new-era-solutions/reviews) [ ![New Breed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "New Breed") New Breed 4.7/5(101) ](https://www.g2.com/products/new-breed/reviews) [See all HubSpot Sales Hub Providers](https://www.g2.com/products/hubspot-sales-hub/implementation) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Sales Engagement](https://www.g2.com/categories/sales-engagement) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Business Scheduling](https://www.g2.com/categories/business-scheduling)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Email Tracking](https://www.g2.com/categories/email-tracking)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[Sales Enablement](https://www.g2.com/categories/sales-enablement)[Visitor Identification](https://www.g2.com/categories/visitor-identification)[Insurance CRM](https://www.g2.com/categories/insurance-crm) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which lead retrieval platform has the best follow-up email automation so exhibitors can reach out to badge scans within hours of the event rather than days later?](https://www.g2.com/discussions/which-lead-retrieval-platform-has-the-best-follow-up-email-automation-so-exhibitors-can-reach-out-to-badge-scans-within-hours-of-the-event-rather-than-days-later)[Which property restoration software platforms offer mobile capabilities for crew coordination and before-and-after documentation?](https://www.g2.com/discussions/which-property-restoration-software-platforms-offer-mobile-capabilities-for-crew-coordination-and-before-and-after-documentation)[Most effective chatbot solutions for marketing](https://www.g2.com/discussions/what-are-the-most-effective-chatbot-solutions-for-marketing) [Which managed mobility services vendors provide the most responsive customer support during critical production incidents?](https://www.g2.com/discussions/which-managed-mobility-services-vendors-provide-the-most-responsive-customer-support-during-critical-production-incidents%20)[Which app localization platforms effectively handle rare and complex languages while maintaining translation quality standards?](https://www.g2.com/discussions/which-app-localization-platforms-effectively-handle-rare-and-complex-languages-while-maintaining-translation-quality-standards)[Pros and Cons Details](https://www.g2.com/products/hubspot-sales-hub/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)