Top 10 HELLO By MSG91 Alternatives & Competitors

(4)4.5 out of 5

If you are considering HELLO By MSG91, you may also want to investigate similar alternatives or competitors to find the best solution. Contact Center Software is a widely used technology, and many people are seeking popular, easily administered software solutions with session summary notes, agent scheduling and assignment, and ivr. Other important factors to consider when researching alternatives to HELLO By MSG91 include ease of use and reliability. The best overall HELLO By MSG91 alternative is Talkdesk. Other similar apps like HELLO By MSG91 are JustCall, NiCE CXone Mpower, LiveAgent, and Genesys Cloud CX. HELLO By MSG91 alternatives can be found in Contact Center Software but may also be in AI Customer Support Agents Software or Help Desk Software.

Show Less

Best Paid & Free Alternatives to HELLO By MSG91

Talkdesk
JustCall
NiCE CXone Mpower
LiveAgent
Genesys Cloud CX
Aircall
Gladly
Sprinklr Service

Top 10 Alternatives to HELLO By MSG91 Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how HELLO By MSG91 stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, and find the best product for your business.

Talkdesk

By Talkdesk

4.4/5

(2,499)

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Categories in common with HELLO By MSG91:

Contact Center

AI Customer Support Agents

JustCall

By Saas Labs

4.3/5

(2,367)

Product Description

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with HELLO By MSG91:

Contact Center

AI Customer Support Agents

NiCE CXone Mpower

By NiCE

4.3/5

(1,727)

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Categories in common with HELLO By MSG91:

Contact Center

AI Customer Support Agents

You’re Seeing Part of the StoryLog in or create an account to access the full set of alternatives.

Create a Free Account

Genesys Cloud CX

By Genesys

4.4/5

(1,511)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with HELLO By MSG91:

Contact Center

AI Customer Support Agents

Aircall

By Aircall

4.4/5

(1,510)

Product Description

Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

Categories in common with HELLO By MSG91:

Contact Center

AI Customer Support Agents

Gladly

By Gladly

4.7/5

(1,090)

Product Description

Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels, balancing technology and human connection. Learn more at gladly.ai.

Categories in common with HELLO By MSG91:

Contact Center

AI Customer Support Agents