Top 10 Gainsight Customer Success Alternatives & Competitors

Top 10 Alternatives to Gainsight Customer Success Recently Reviewed By G2 Community

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ChurnZero
By ChurnZero
4.7/5
(1,587)
Product Description
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.
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Reviewers say compared to Gainsight Customer Success, ChurnZero is:
Easier to admin
Easier to set up
Better at support
Categories in common with Gainsight Customer Success:
Customer Revenue Optimization
Experience Management
Customer Success

Totango
By Totango
4.3/5
(1,148)
Product Description
Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.
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Reviewers say compared to Gainsight Customer Success, Totango is:
Easier to admin
Easier to set up
More usable
Categories in common with Gainsight Customer Success:
Customer Revenue Optimization
Experience Management
Customer Success

Custify
By Custify
4.7/5
(495)
Product Description
Next-Generation Customer Success Software For B2B SaaS
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Reviewers say compared to Gainsight Customer Success, Custify is:
Easier to admin
Easier to set up
Better at support
Categories in common with Gainsight Customer Success:
Customer Revenue Optimization
Experience Management
Customer Success

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Vitally
By Vitally
4.5/5
(696)
Product Description
Vitally helps your B2B company ensure the right customers continuously use your product in the right way.
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Reviewers say compared to Gainsight Customer Success, Vitally is:
Easier to admin
Easier to set up
Better at support
Categories in common with Gainsight Customer Success:
Customer Revenue Optimization
Customer Success

Catalyst
By Totango
4.5/5
(659)
Product Description
Catalyst is a powerful and intuitive Customer Growth Platform that empowers teams to drive revenue growth by centralizing siloed customer data, delivering clear insights into customer health, and aligning actions with customer objectives.
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Reviewers say compared to Gainsight Customer Success, Catalyst is:
Easier to set up
Easier to admin
More usable
Categories in common with Gainsight Customer Success:
Customer Revenue Optimization
Customer Success

ClientSuccess
By ClientSuccess
4.4/5
(423)
Product Description
ClientSuccess is revolutionizing SaaS management, growth, and retention with it's Customer Success Management Platform
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Reviewers say compared to Gainsight Customer Success, ClientSuccess is:
Easier to admin
Easier to set up
More usable
Categories in common with Gainsight Customer Success:
Customer Revenue Optimization
Customer Success

HubSpot Service Hub
By HubSpot
4.4/5
(2,912)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Reviewers say compared to Gainsight Customer Success, HubSpot Service Hub is:
Easier to admin
Easier to set up
More usable
Categories in common with Gainsight Customer Success:
Customer Success

Qualtrics Customer Experience
By Qualtrics
4.3/5
(750)
Product Description
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
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Reviewers say compared to Gainsight Customer Success, Qualtrics Customer Experience is:
Slower to reach roi
Easier to admin
Easier to set up
Categories in common with Gainsight Customer Success:
Experience Management
Proactive Customer Retention

Qualtrics Strategy & Research
By Qualtrics
4.4/5
(3,014)
Product Description
Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever.
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Reviewers say compared to Gainsight Customer Success, Qualtrics Strategy & Research is:
Slower to reach roi
Easier to set up
Easier to admin
Categories in common with Gainsight Customer Success:
Experience Management