---
title: Fundraise Up Reviews
meta_title: 'Fundraise Up Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 85 reviews by the users' company size, role or industry to
  find out how Fundraise Up works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 85
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Nonprofit
  url: https://www.g2.com/categories/nonprofit
---

# Fundraise Up Reviews
**Vendor:** Fundraise Up  
**Category:** [Fundraising Software](https://www.g2.com/categories/fundraising)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 85
## About Fundraise Up
Fundraise Up is a fundraising platform built to maximize donation revenue. It helps nonprofits increase conversion, grow recurring giving, and deliver a high-performing donor experience. Trusted by organizations like UNICEF USA, The Salvation Army UK, and American Heart Association, Fundraise Up combines AI-driven optimization, fast mobile-first donation experiences, modern payment methods, and real-time CRM integrations. The result: more donors, higher average gifts, and more revenue — with less manual work. Key Features Checkout Conversion-optimized donation forms designed to outperform industry benchmarks — delivering up to 3× higher conversion rates and 30% larger average gifts. Recurring Giving AI-driven prompts turn one-time donors into recurring supporters, helping build predictable revenue. Donors can easily manage their plans, receipts, and payment methods through a self-service Donor Portal. Donor Experience A seamless global experience with dozens of payment methods, 25+ languages, and 135+ currencies — optimized for speed, mobile, and ease of use. Built for enterprise nonprofits, Fundraise Up delivers best-in-class security and compliance, AI-powered optimization, and 99.99% uptime. Pricing is transparent, with no contracts, platform fees, or hidden costs — aligning success with the revenue you raise.



## Fundraise Up Pros & Cons
**What users like:**

- Users commend the **swift and effective customer support** , making integration and assistance hassle-free and reliable. (16 reviews)
- Users appreciate the **ease of use** of Fundraise Up, making donation processes simple and intuitive for everyone. (15 reviews)
- Users love the **easy integrations** of Fundraise Up, making it simple to implement and enhance donor experiences. (8 reviews)
- Users commend the **seamless CRM integration** of Fundraise Up, enhancing their overall experience and ease of use. (7 reviews)
- Users appreciate the **easy setup** of Fundraise Up, finding it intuitive and seamless for both donors and staff. (7 reviews)
- Integrations (7 reviews)
- Users appreciate the **responsive support** of Fundraise Up, highlighting quick and helpful assistance from knowledgeable professionals. (7 reviews)
- Intuitive (6 reviews)
- Users appreciate the **responsive and knowledgeable staff** at Fundraise Up, enhancing their overall fundraising experience. (6 reviews)
- Users commend the **fundraising efficiency** of Fundraise Up, enabling streamlined campaigns and improved donor engagement. (4 reviews)

**What users dislike:**

- Users find **limited customization options** in Fundraise Up, particularly for advanced features and specific layout requirements. (4 reviews)
- Users find **missing features** frustrating, as some desired options and customizations are not available in Fundraise Up. (4 reviews)
- Users express concern over the **high fees** associated with Fundraise Up, affecting overall satisfaction and budget management. (3 reviews)
- Users struggle with **integration issues** such as limited connectivity with advertising platforms and Salesforce, complicating workflows. (3 reviews)
- Users find **advanced customization options limited** in Fundraise Up, especially without developer support, making setup challenging. (3 reviews)
- Difficult Customization (2 reviews)
- Users face **significant integration gaps** with Zapier that lead to manual work and complicate fundraising tracking. (2 reviews)
- Expensive (2 reviews)
- Insufficient Documentation (2 reviews)
- Payment Issues (2 reviews)

## Fundraise Up Reviews
  ### 1. Feature-Rich Fundraising Solution with Fantastic Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Fundraise Up?**

Fundraise Up has many features that nonprofits are looking for in a fundraising solution. Their support team is fantastic as well. They are also free to use with no contract binding their services to your organization if you do ever choose to leave. The amount of actionable data on the dashboard that Fundraise Up offers shows us where our donation platforms are performing and where we can make improvements. It's a reliable tool all the way through.

**What do you dislike about Fundraise Up?**

Its actually difficult to find anything I would say I dislike about Fundraise Up.

**What problems is Fundraise Up solving and how is that benefiting you?**

Fundraise Up solved and continues to solve our everyday issue of having a robust online fundraising solution. Their various elements that are easy to place on any facet of your website means donors are likely to engage across your webpages. Their intelligent AI helps suggest donation amounts to donors and will show the cover option if they think someone is likely to cover it. They also integrate directly with out CRM platform DonorPerfect which helps us be efficient with our time and cuts out a lot of our manual data entry into the system

**Official Response from Marissa Jansen:**

> Thank you so much for this thoughtful review! We're glad Fundraise Up has been a reliable, feature-rich solution for your team and that the dashboard data is helping you make smart decisions about where to improve. Hearing that our AI is working hard for your donors behind the scenes is exactly why we've built these powerful tools.

We're so happy to have you as a valuable customer!

  ### 2. Easy Setup, Seamless Donations, and Responsive Support with Fundraise Up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam V. | Director of Global Operations, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2026

**What do you like best about Fundraise Up?**

Fundraise Up provides an easy to use and easy to setup platform for donation management. Everything from taking the donation to receipting is included in the platform. There are a variety of methods available in the platform for taking payments (e.g. Stripe, PayPal, etc), which makes life easier for our donors. I had some issues when setting up our sub-accounts for multiple entities (they had prioritized the wrong org as our primary account, which messed things up), but the support team was quick to take care of things and help us get it all squared away before going live. Getting connected to payment platforms and our CRM was straightforward and seamless.

**What do you dislike about Fundraise Up?**

The element options for adding to your website have limited customization. I would love a donate button that didn't have the little heart emoji and flashing background, but that option simply isn't available.
We've found that in certain countries where the value of the local currency is extremely low vs. USD the maximum you can donate in the local currency equates to under $20 USD - we understand this is due to character limits in the payment processing, but it would be nice if there was a way to have those countries default to USD instead (without making ALL countries default to USD).

**What problems is Fundraise Up solving and how is that benefiting you?**

Being an international non-profit, finding a platform that provided many options for currency and language was extremely challenging. Fundraise Up was one of the only options we found that allowed us to handle all the currencies and languages we needed to. Having it handle all of our donations and receipting globally for online payments will make life a lot easier moving forward.

  ### 3. Easy Setup, Strong Integrations, and Great Multi-Country Compliance Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about Fundraise Up?**

I find the platform easy to use and straightforward to set up. It also provides solutions to all of our questions, which is especially helpful for an organization like ours that needs to comply with laws in multiple countries while accepting donations globally. I think the integrations are easy to set up on our website and it performs really well.

**What do you dislike about Fundraise Up?**

Our only current issue with FRU is that there isn’t an easy way to handle Gift Aid declarations when taking certain donations from the UK. Our customer success manager has helped us come up with a workaround, but I still wish they would integrate the necessary compliance mechanisms directly into their donation process.

**What problems is Fundraise Up solving and how is that benefiting you?**

I think FRU is great for setting up an easy way to manage multiple income streams from different locations, while also ensuring all our donors receive proper acknowledgements. It saves our staff time and effort.

**Official Response from Marissa Jansen:**

> Thank you for this! Supporting organizations that operate globally is something we're really proud of, and we're glad the platform has made managing multiple income streams and donor acknowledgements so much easier for your team.

Thank you for your feedback on Gift Aid. We recently released functionality that should remedy the issue mentioned. Please read more about that in the link shared below.

  ### 4. Streamlined Fundraising with Excellent Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashley S. | Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2026

**What do you like best about Fundraise Up?**

I use Fundraise Up for managing our online fundraising campaigns and it helps streamline the donation process while improving donor engagement. It's great for keeping track of donations and creating different campaigns for various events, making it easy for fundraising done by companies or on specific days. The integration with HubSpot is excellent, and switching from Network for Good was easy because of this integration. The initial setup was very easy and quick, and it was easy for others to learn how to use it. Also, the support team has been great when we run into any bugs or issues.

**What do you dislike about Fundraise Up?**

Some of the AI features do not fit for how we want to run our organization but it is nice to have the option.

**What problems is Fundraise Up solving and how is that benefiting you?**

I use Fundraise Up to manage online fundraising campaigns, streamline the donation process, and improve donor engagement. It's great for tracking donations and creating campaigns for different events effortlessly.

**Official Response from Marissa Jansen:**

> Thank you for the kind words! We're so glad Fundraise Up has helped streamline your fundraising and made donor engagement easier to manage. It's also great to hear the HubSpot integration made your switch from Network for Good a smooth one, and that your team was up and running quickly.

On the AI features, we appreciate that feedback. We know every organization runs differently, and we're always working to make those tools more flexible. Great to have you with us!

  ### 5. Effortless Donations with Seamless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer j. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Fundraise Up?**

I like how easily Fundraise Up connects directly to our account, so there's no data entry. I also like that we can create custom campaigns and fundraisers for specific needs very easily and quickly. The seamless integration with our website and CRM saves a lot of time for our small administrative team. Also, the initial setup was quick and easy.

**What do you dislike about Fundraise Up?**

When setting up various elements for fundraisers (ie Goal Meter vs Donate Button), it would be helpful to be able to that in one action rather than having to input the same information multiple times for each one.

**What problems is Fundraise Up solving and how is that benefiting you?**

Fundraise Up makes donation processing seamless, eliminating data entry with direct account connections and saving time for our small team. It allows us to create custom campaigns and fundraisers quickly and easily.

**Official Response from Marissa Jansen:**

> Thank you, Jennifer! Saving time for small teams is something we care deeply about, and we're glad the CRM integration and quick setup have made a real difference for your team.

We appreciate this feedback on the element setup flow. We'll make sure this gets back to the right people!

  ### 6. Best-in-Class User Experience That Makes Our Campaigns Look Polished

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mindy M. | Associate Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Fundraise Up?**

Fundraise up is the best of the best when it comes to user experience. The elements, campaign pages, easy upsells, etc. make us look polished and professional.

**What do you dislike about Fundraise Up?**

The pricing structure is a pain point, unfortunately. We're glad that donors have the option to cover fees (it's a blessing to us). That said, we hear from others who are frustrated that the fees aren't comparable to other point of sale/credit card processors, which is their general expectation.

**What problems is Fundraise Up solving and how is that benefiting you?**

FRU is helping us convert donors to online and recurring donors. They're dramatically improving our donor's user experience.

**Official Response from Marissa Jansen:**

> We hear you on pricing. Our performance-based pricing model and no contracts is a bit of an adjustment for some organizations. But thank you for trusting Fundraise Up with your donor experience! It makes us happy to see that it's had an impact on your recurring donations!

  ### 7. Streamlines Donations with Proactive Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Albert D. | IT Delivery Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Fundraise Up?**

I find Fundraise Up to be very straightforward, making it easy for donors to donate with a variety of elements to choose from. Managing data is simple, and our accounting team appreciates how easy it is to manage transactions. I also like that they support many different payment methods. The support team is proactive, which makes working with Fundraise Up a good experience.

**What do you dislike about Fundraise Up?**

The only drawback is that they don't support offline donations. We had to build an application to manage it.

**What problems is Fundraise Up solving and how is that benefiting you?**

I use Fundraise Up to manage recurring donations and create campaigns. It's easy for donors to donate, and managing data is simple. It supports multiple payment methods and has a proactive support team, making follow-up with donors seamless.

**Official Response from Marissa Jansen:**

> Hi Albert! We're glad to see you've found success with Fundraise Up. And thank you for the kind words about support - we have a great team! I would like to address your comment about offline giving. I think you are going to like what our team is working on. We are currently developing capabilities for accepting donations at in-person events.  Stay tuned!

  ### 8. Streamlined Fundraising with Intuitive Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brandon M. | Senior Associate Director,, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Fundraise Up?**

I use Fundraise Up as the backbone of our fundraising efforts. It makes it very easy for a donor to make a gift. I like the nudges within the platform that encourage people who may navigate away from the donation process to come back and convert. The initial setup was fairly straightforward.

**What do you dislike about Fundraise Up?**

I'd like to see more reporting on the backend dashboard. It'd be nice if we could break down opportunities to upgrade donors to become recurring donors or upgrade them to make a second, larger gift.

**What problems is Fundraise Up solving and how is that benefiting you?**

Fundraise Up is the backbone of our fundraising efforts, making it easy for donors to make a gift. The platform's nudges encourage people to return to the donation process, improving our fundraising efficiency.

  ### 9. Best-in-Class UI and AI-Optimized Giving with Rock-Solid Salesforce NPSP Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt L. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Fundraise Up?**

The best UI and user/donor experience in the business.  Fundraise Up gives options on how you want to present on your website.  All work beautifully, and their AI-driven recommendations really do optimize giving.  Their Salesforce NPSP integration is rock solid and incredibly easy to implement.

**What do you dislike about Fundraise Up?**

Their fees are on the high end, but their claims of higher conversion and upsell rates hold true.  We've increased our donor base substantially.

**What problems is Fundraise Up solving and how is that benefiting you?**

Fundraise Up makes it easier for us to manage our donor relationships.  Donors and our Development staff both have better self-maintenance tools.  Everyone is happier.

  ### 10. Intuitive Donation Experience with Powerful Analytics and Optimization Tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** Diego S. | Community Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about Fundraise Up?**

What I like most about Fundraise Up is how it simplifies the donation experience for users while still providing strong analytics and optimization tools for marketers. The platform feels very intuitive, and features like smart donation forms and A/B testing make it easier to improve conversion rates without requiring heavy development work. I can also track donor behavior clearly, which helps me make data-driven decisions to improve overall fundraising performance.

**What do you dislike about Fundraise Up?**

One thing I dislike about Fundraise Up is that some advanced customizations feel limited unless you have developer support. Although the platform is generally user-friendly, certain integrations or design tweaks still require extra setup time to get right. Reporting is solid overall, but I sometimes wish there were more flexible dashboard options so I could dig deeper into the analysis.

**What problems is Fundraise Up solving and how is that benefiting you?**

Fundraise Up addresses the issue of low-converting, overly complicated donation flows by delivering a smooth, optimized giving experience across devices. It helps me boost conversions and increase average donation value with smart forms, automation, and clear donor insights. Overall, it makes my fundraising campaigns more efficient and data-driven, without requiring heavy technical work on my end.



- [View Fundraise Up pricing details and edition comparison](https://www.g2.com/products/fundraise-up/reviews/fundraise-up-review-7685952?section=pricing&secure%5Bexpires_at%5D=2026-07-19+22%3A25%3A49+-0500&secure%5Bsession_id%5D=86068943-6e2a-4ddc-a78f-627f5ee57e41&secure%5Btoken%5D=0563bd8fae023e3b301ce61d10bd8892ce5936adeb3ee99272470344f356dbe3&format=llm_user)
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## Fundraise Up Features
**Administration**
- Reporting
- Interaction Tracking
- Automation
- Donor Profiles

**Administration**
- User Dashboard
- Donor Profiles
- Reporting
- Templates
- Customization

**Fundraising**
- Campaign Management
- Online Donation Portal
- Recurring Donations
- Peer-to-peer Fundraising
- Mobile Capabilities

**Donor Management**
- Moves Management
- Pledge Tracking
- E-Document Storage
- Acknowledgments & Communications

**Interoperability**
- Event Tracking
- Gift Tracking
- Fund Accounting

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