FieldPulse Reviews & Product Details

I like being able to have a single picture of our entire business in one software. I can see our work orders, estimates, schedule, customers, communications, and reporting all in FieldPulse. I really like the 2-way sync with QuickBooks. The initial setup was fairly easy, and although there were a few hiccups, the FieldPulse customer service team is phenomenal. Charlee my Customer Success Specialist has been great helping me build the reports I need to run my business. Review collected by and hosted on G2.com.

The software has a lot of bugs. I still have an issue that hasn't been resolved in 6 months. It is adding $0.01 on some of my invoices which shows as a partial payment in our AR report. That creates more work for our team and customers sometimes get emailed saying they haven't paid their full invoice. Review collected by and hosted on G2.com.

I can easily access any date, and any order I did for a certain date. Review collected by and hosted on G2.com.

Sometimes, completed work orders, are put back, but I’m not able to start a new timesheet Review collected by and hosted on G2.com.

Rene was extremely helpful in guiding me through FieldPulse. His support made it clear how the system can be tailored to our company’s needs. Review collected by and hosted on G2.com.

All my questions were answered and it would be unfair to say that something i just simply dislike. Review collected by and hosted on G2.com.

Ease of use, the level of experienced support available. Review collected by and hosted on G2.com.

There are no downsides that I have found. Review collected by and hosted on G2.com.

The setup is highly customizable. Tech support is readily available. We use this daily M-F and we've really enjoyed working with Charlee J. when we have any issues occur! Review collected by and hosted on G2.com.

I often forget how to find what I need on a work order because it takes multiple steps to get to the right place, and it’s not always clear where to go next. There is so much the software offers, that it can get in the way. Review collected by and hosted on G2.com.

It’s color coding per status and customizable statuses Review collected by and hosted on G2.com.

It’s lack of oversight, it’s advertised as a way to keep a pulse on your business however that is done mostly through reports wich most accounting software can do that better. Review collected by and hosted on G2.com.

I like how accessible the software is. It has made our teams’ work much more streamlined and easier to manage. Review collected by and hosted on G2.com.

I haven’t had any complaints so far. Since integrating FP into our scheduling routine, the process has felt much more streamlined, and our job scheduling is noticeably more efficient. Review collected by and hosted on G2.com.

The Ease of using the platform is a big plus, the Customer support that I receive from Emily Grundner is one of the biggest attributes. She is friendly and always eager to assist me with all of my concerns. It was very easy to implement the program. Review collected by and hosted on G2.com.

I do not care to use the chat feature, the response time is not good ,and I do not feel like they know how to help you in all areas. Review collected by and hosted on G2.com.

Support is great. Price is good. Performance is good Review collected by and hosted on G2.com.

Reports are hard to get the info i want. Review collected by and hosted on G2.com.

I like FieldPulse's ease of use and the responsiveness of its customer service team. It's easy to train new team members on how to use it, and it's fairly self-explanatory, especially when it comes to scheduling and inputting jobs and job costing. Review collected by and hosted on G2.com.

I do wish that when site visits are completed, I could do certain triggers without activating them for everybody. I wish I could assign them to specific people instead of everyone assigned to that job. But it's not a huge deal. Review collected by and hosted on G2.com.