# FieldPulse vs ServiceTitan Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ServiceTitan excels in providing comprehensive support for trade businesses, with features like scheduling, invoicing, and job management seamlessly integrated, making it a robust choice for those needing a full-service solution.
- **Users say** that FieldPulse stands out for its **ease of use** and customization options, with one reviewer highlighting the helpful customer service that guided them through setup, making it a great option for businesses looking for a user-friendly experience.
- **According to verified reviews** , ServiceTitan has a higher overall satisfaction score, reflecting its strong market presence and the positive feedback regarding its innovative features, which many users describe as the future of the home services industry.
- **Reviewers mention** that while ServiceTitan has a more extensive feature set, FieldPulse's focus on customer service and support is a significant advantage, with users appreciating the quick response times and personalized assistance during onboarding.
- **Users highlight** that FieldPulse's attention to detail and customizable nature make it appealing for small businesses, as it allows them to tailor the software to their specific needs, which is a crucial factor for many in the field service industry.
- **G2 reviewers note** that ServiceTitan's implementation process can be more complex, with some users experiencing challenges during setup, whereas FieldPulse is praised for its straightforward onboarding, making it easier for teams to get started quickly.



| | FieldPulse | ServiceTitan | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 355 | 369 | 
| **Largest Market Segment** | Small-Business (94.6% of reviews) | Small-Business (65.5% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### FieldPulse

Pros:
- Customer Support (36 reviews)
- Ease of Use (30 reviews)

Cons:
- Limited Customization (10 reviews)
- Improvement Needed (8 reviews)

### ServiceTitan

Pros:
- Ease of Use (29 reviews)
- Customer Support (24 reviews)

Cons:
- Learning Curve (17 reviews)
- Improvement Needed (15 reviews)

---
## Ratings Comparison
| Rating | FieldPulse | ServiceTitan | 
|---|---|---|
  | **Meets Requirements** | 8.8 (269 reviews) | 8.7 (301 reviews) | 
  | **Ease of Use** | 8.8 (303 reviews) | 8.4 (306 reviews) | 
  | **Ease of Setup** | 8.5 (236 reviews) | 6.8 (233 reviews) | 
  | **Ease of Admin** | 8.8 (178 reviews) | 8.0 (200 reviews) | 
  | **Quality of Support** | 9.5 (268 reviews) | 7.8 (296 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (175 reviews) | 8.7 (201 reviews) | 
  | **Product Direction (% positive)** | 9.3 (260 reviews) | 9.1 (295 reviews) | 

---
## Pricing

### FieldPulse

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ServiceTitan

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **FieldPulse** | 8.2/10 | 17 |
| **ServiceTitan** | N/A | N/A |

#### Operations

| Feature | FieldPulse | ServiceTitan | 
|---|---|---|
| **Roofing Design** | 7.4 (14 reviews) | Not enough data | 
| **Roofing Estimating** | 7.4 (14 reviews) | Not enough data | 
| **Business Operations** | 9.3 (14 reviews) | Not enough data | 

#### Resource Management

| Feature | FieldPulse | ServiceTitan | 
|---|---|---|
| **Supply Management** | 7.4 (14 reviews) | Not enough data | 
| **Field Service Management** | 9.2 (15 reviews) | Not enough data | 
| **Contractor Management** | 8.0 (14 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **FieldPulse** | 8.4/10 | 199 |
| **ServiceTitan** | 7.6/10 | 229 |

#### Generative AI

| Feature | FieldPulse | ServiceTitan | 
|---|---|---|
| **AI Text Summarization** | 7.8 (60 reviews) | 7.9 (84 reviews) | 
| **AI Image-to-Text** | 7.3 (59 reviews) | 6.8 (80 reviews) | 

#### Before the Job

| Feature | FieldPulse | ServiceTitan | 
|---|---|---|
| **Calendar** | 8.8 (182 reviews) | 7.4 (189 reviews) | 
| **Dispatch** | 8.8 (166 reviews) | 8.9 (216 reviews) | 
| **Roles** | 8.8 (172 reviews) | 8.4 (200 reviews) | 
| **Booking** | 8.4 (161 reviews) | 8.4 (194 reviews) | 

#### On the Job

| Feature | FieldPulse | ServiceTitan | 
|---|---|---|
| **Location** | 8.7 (177 reviews) | 8.6 (200 reviews) | 
| **Employee Communication** | 8.8 (176 reviews) | 7.8 (205 reviews) | 
| **Behavior Monitoring** | 7.9 (140 reviews) | 7.3 (183 reviews) | 
| **Client Notifications** | 8.5 (168 reviews) | 8.5 (206 reviews) | 
| **Field Sales** | 8.5 (154 reviews) | 8.1 (175 reviews) | 

#### After the Job

| Feature | FieldPulse | ServiceTitan | 
|---|---|---|
| **Reports** | 8.4 (170 reviews) | 8.4 (211 reviews) | 
| **Analytics** | 8.4 (157 reviews) | 8.3 (204 reviews) | 
| **Invoicing** | 8.7 (179 reviews) | 8.7 (208 reviews) | 
| **CRM Integrations** | 8.3 (151 reviews) | 7.9 (185 reviews) | 

#### Agentic AI - Field Service Management

| Feature | FieldPulse | ServiceTitan | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.2 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.0 (18 reviews) | 
| **Proactive Assistance** | Not enough data | 5.1 (18 reviews) | 

---
## Categories
**Shared Categories (2):** [Field Service Management Software](https://www.g2.com/categories/field-service-management), [HVAC Software](https://www.g2.com/categories/hvac)

**Unique to FieldPulse (2):** [Roofing Software](https://www.g2.com/categories/roofing-software), [Construction CRM Software](https://www.g2.com/categories/construction-crm)

**Unique to ServiceTitan (1):** [Pest Control Software](https://www.g2.com/categories/pest-control-software)


---
## Reviewer Demographics

### By Company Size

| Segment | FieldPulse | ServiceTitan | 
|---|---|---|
| **Small-Business** | 94.6% | 65.5% | 
| **Mid-Market** | 4.0% | 32.5% | 
| **Enterprise** | 1.4% | 2.0% | 

### By Industry

#### FieldPulse

- **Construction:** 51.7%
- **Consumer Services:** 10.0%
- **Electrical/Electronic Manufacturing:** 7.1%
- **Facilities Services:** 4.0%
- **Utilities:** 2.3%
- **Information Technology and Services:** 1.7%
- **Mechanical or Industrial Engineering:** 1.7%
- **Computer & Network Security:** 1.4%
- **Oil & Energy:** 1.4%
- **Security and Investigations:** 1.1%
- **Other:** 17.4%

#### ServiceTitan

- **Construction:** 38.3%
- **Consumer Services:** 23.1%
- **Utilities:** 4.3%
- **Marketing and Advertising:** 3.7%
- **Accounting:** 3.7%
- **Electrical/Electronic Manufacturing:** 2.6%
- **Facilities Services:** 2.6%
- **Information Technology and Services:** 2.0%
- **Retail:** 1.7%
- **Building Materials:** 1.7%
- **Other:** 16.3%

---
## Alternatives

### Alternatives to FieldPulse

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (401 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (229 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (398 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5168 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (420 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (413 reviews)

### Alternatives to ServiceTitan

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (401 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews)
- [ServiceTrade](https://www.g2.com/products/servicetrade/reviews) — 4.5/5 stars (58 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [BuildOps](https://www.g2.com/products/buildops/reviews) — 4.2/5 stars (69 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (420 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (229 reviews)

---
## Top Discussions

### FieldPulse

- Title: [What is FieldPulse used for?](https://www.g2.com/discussions/what-is-fieldpulse-used-for) — 2 comments
  > **Top comment:** " A Scheduling Platform, made easy to use."

### ServiceTitan

- Title: [Is it easy to migrate to ServiceTitan?](https://www.g2.com/discussions/is-it-easy-to-migrate-to-servicetitan) — 4 comments, 1 upvote
  > **Top comment:** "The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the..."
- Title: [What is ServiceTitan?](https://www.g2.com/discussions/what-is-servicetitan) — 2 comments
  > **Top comment:** "Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control.  They are expanding to other..."
- Title: [What is ServiceTitan used for?](https://www.g2.com/discussions/what-is-servicetitan-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system.  It is cloud based.  It has it all.  It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [What is Titan software?](https://www.g2.com/discussions/what-is-titan-software) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [Does ServiceTitan integrate with QuickBooks?](https://www.g2.com/discussions/does-servicetitan-integrate-with-quickbooks) — 1 comment, 2 upvotes
  > **Top comment:** "Yes, it integrates with Quickbooks"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-servicetitan)