---
title: FieldPulse Reviews
meta_title: 'FieldPulse Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 371 reviews by the users' company size, role or industry
  to find out how FieldPulse works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 371
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# FieldPulse Reviews
**Vendor:** FieldPulse  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 371
## About FieldPulse
FieldPulse is an all-in-one business management solution specifically designed for field service teams. This software provides a comprehensive platform that assists users in managing various aspects of their operations, from scheduling and dispatching to customer relationship management (CRM) and financial documentation. By integrating essential functionalities into a single solution, FieldPulse aims to streamline workflows and enhance productivity for business owners, administrators, and technicians alike. The target audience for FieldPulse includes a diverse range of field service businesses, such as plumbing, electrical, HVAC, septic, glass repair, and garage door companies. These organizations often face challenges related to administrative tasks, team communication, and customer service. FieldPulse addresses these pain points by offering tools that simplify scheduling, manage estimates and invoices, and facilitate effective communication with customers. The software is particularly beneficial for companies seeking to improve their operational efficiency and enhance the overall customer experience. FieldPulse stands out in the market with its robust feature set, which includes not only standard field service management (FSM) capabilities but also advanced tools that cater to the needs of growing businesses. Key features such as a flat-rate pricebook, lead management, and inventory management empower users to make informed decisions and optimize their resources. Additionally, advanced reporting functionalities provide insights into business performance, enabling users to track key metrics and identify areas for improvement. The software&#39;s user-friendly interface ensures that even those with limited technical expertise can navigate the system with ease. However, its advanced features make it suitable for companies of any size that are looking to scale their operations. FieldPulse also offers customer management tools, timesheet tracking, booking portals, and franchise management capabilities, making it a versatile solution for various business models. By consolidating these functionalities into one platform, FieldPulse helps businesses reduce administrative burdens, enhance team collaboration, and ultimately drive growth.



## FieldPulse Pros & Cons
**What users like:**

- Users commend the **exceptional customer support** of FieldPulse, noting quick responses and helpful assistance throughout. (51 reviews)
- Users value the **ease of use** of FieldPulse, making onboarding and implementation straightforward and efficient. (47 reviews)
- Users appreciate the **versatile project management features** of FieldPulse, enhancing their workflow and tracking capabilities. (30 reviews)
- Users love the **intuitive scheduling feature** of FieldPulse, making job assignment and technician tracking effortless and efficient. (26 reviews)
- Users value the **excellent customer service** of FieldPulse, highlighting quick responses and effective training support. (24 reviews)
- Users praise the **exceptional customer support** of FieldPulse, highlighting fast, helpful responses and effective onboarding assistance. (21 reviews)
- User-Friendly (21 reviews)
- Invoicing (18 reviews)
- Client Management (17 reviews)
- Integrations (16 reviews)

**What users dislike:**

- Users note that FieldPulse requires **improvement in functionality** to enhance usability and streamline workflows effectively. (14 reviews)
- Users find the **limited customization options** of FieldPulse challenging, affecting usability and efficiency in workflows. (13 reviews)
- Users find **limited features** in FieldPulse, especially in CRM functionality and booking options, hindering their experience. (12 reviews)
- Users note a **steep learning curve** with FieldPulse, requiring significant time and effort to master its robust features. (9 reviews)
- Users express frustration over **update issues** , including unmet expectations for reporting features and cumbersome setup processes. (9 reviews)
- Users find the **poor functionality** of FieldPulse limits its effectiveness for complex project management and integrations. (8 reviews)
- Users find **customization difficulties** frustrating, especially with invoices, estimates, and limited options for personalizing features. (7 reviews)
- Users find the **feature limitations** frustrating, especially with navigation and adding products to estimates. (7 reviews)
- Users struggle with **integration issues** in FieldPulse, particularly needing better API access and third-party compatibility. (7 reviews)
- Lack of Customization (7 reviews)

## FieldPulse Reviews
  ### 1. Unparalleled Customization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Camden O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2023

**What do you like best about FieldPulse?**

At the price point FieldPulse sits at, their capacity to allow you to customize different features is unbeatable in the field service software industry. We started with Houscall Pro and stopped using them because there are so many things we wanted to accomplish that were simply not possible in their rigid atmosphere. After doing what felt like an enormous amount of demos, we came onboard with FieldPulse, which has served our company very well. We have been with them now for going on three years and they have only continued to grow in this area. In places where features or functionality may be somewhat limited, they have many additional plugins and 3rd party relationships that help fill in the gaps. I am thrilled to work with them and see them grow, and we will continue to do so in the future.

**What do you dislike about FieldPulse?**

There are some minor features that FieldPulse has not yet gotten around, such as the ability to automatically add a credit card fee when customers would like to pay with a card. Still, these things are somewhat small nuances in the grand scheme of things.

**What problems is FieldPulse solving and how is that benefiting you?**

Fieldpulse is helping us communicate with customers with their automatic triggers when work orders are updated to certain statuses, respectively. They are also helping us manage reviews as well as track cost/profit margins and schedule work effectively.

**Official Response from Lauren Martin:**

> Love this feedback! Thank you for your loyalty and partnership throughout the years. We are so appreciative of you. The credit card feedback is fantastic! 

  ### 2. Decent System

**Rating:** 3.5/5.0 stars

**Reviewed by:** Patrick K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about FieldPulse?**

Good customer support, simple to use, easy to learn the basics

**What do you dislike about FieldPulse?**

Supervisor reports could be better, information density on scheduling could be better too eg account balance in view

**What problems is FieldPulse solving and how is that benefiting you?**

Scheduling our trucks and service vans on a daily basis, keeping track of construction bids

  ### 3. Field Pulse for Beginners and Dummies'

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about FieldPulse?**

It is all inclusive for our HVAC business.

**What do you dislike about FieldPulse?**

It can be challenging when you are new to the program.

**What problems is FieldPulse solving and how is that benefiting you?**

It is useful in syncing our QuickBooks Account and Field Pulse Account. The PO creation and invoicing customers is a huge help.

  ### 4. Game Changing Tool For Tradesmen With A Growth Mindset

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2023

**What do you like best about FieldPulse?**

Everthing! FieldPulse provides me with a level of organization that is uncommon in most small businesses.  It allows me to communicate and log all of my clients so that I can later go back and review notes, track data, and remarket to existing and previous clients within my database. Plus, having the built-in merchant services option and many other helpful tools like vehicle tracking make FieldPulse a game changer. I am not planning on being in the truck for the rest of my career; this tool will help immensely with that.

**What do you dislike about FieldPulse?**

So far, I have not found anything that I do not like. I wish that they had better rates on their merchant services; however, I am content with what they charge because I have everything in one place. That is invaluable to me.

**What problems is FieldPulse solving and how is that benefiting you?**

Keeping all clients, estimates, jobs, invoices, and notes in one place rather than using multiple different pieces of software. Also, the ability to communicate with clients through FieldPulse is very helpfull.

**Official Response from Lauren Martin:**

> Thank you so much, Peter! This is one heck of a review and we really appreciate you taking the time to provide your feedback. 

  ### 5. FieldPulse Review: Streamline Your Business Operations with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Narek T. | Product Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about FieldPulse?**

Easy Scheduling and Dispatching: FieldPulse provides a user-friendly interface that allows me to efficiently schedule and dispatch my team. The drag-and-drop calendar feature makes it simple to assign jobs, track progress, and ensure timely completion.

Real-time Communication: The built-in messaging feature in FieldPulse allows seamless communication between the office and field staff. This has significantly improved coordination, enabling quick updates, addressing customer queries, and resolving issues promptly.

Comprehensive Job Management: With FieldPulse, I can create detailed job profiles, including customer information, job specifications, and any attachments required. This feature helps me stay organized, access essential job details, and ensures nothing slips through the cracks.

**What do you dislike about FieldPulse?**

Learning Curve: Although FieldPulse is relatively easy to use, there is a slight learning curve for newcomers. It may take some time for employees to fully grasp all the features and functionalities. However, once they become familiar with the system, it becomes a breeze to navigate.

Limited Integrations: While FieldPulse offers several integrations with popular platforms like QuickBooks and Zapier, it would be beneficial to have a wider range of integration options. Expanding the list of supported integrations would enhance the flexibility and compatibility of the software.

Reporting Customization: The reporting feature in FieldPulse provides useful insights into business performance. However, the ability to customize reports based on specific metrics or key performance indicators would be a valuable addition. This customization would allow businesses to tailor reports to their unique requirements.

**What problems is FieldPulse solving and how is that benefiting you?**

Scheduling and Dispatching: One of the biggest challenges in running a service business is effectively scheduling and dispatching jobs. FieldPulse provides an intuitive platform that simplifies this process. With its drag-and-drop calendar feature, I can easily assign jobs to my team members, track their progress, and ensure timely completion. This has greatly improved scheduling efficiency, reduced double-bookings, and eliminated confusion or miscommunication regarding job assignments.

Communication and Coordination: Effective communication between the office and field staff is crucial for seamless operations. FieldPulse offers a built-in messaging feature that enables real-time communication. This has significantly improved coordination, allowing me to quickly update my team on any changes or new instructions. It has also facilitated prompt responses to customer inquiries and efficient issue resolution. The improved communication has resulted in smoother workflows, enhanced customer satisfaction, and reduced delays.

Job Management and Organization: Keeping track of job details, customer information, and job progress can be challenging without a centralized system. FieldPulse provides comprehensive job management capabilities, allowing me to create detailed job profiles with all the necessary information. This helps me stay organized, access essential details at any time, and ensure nothing is overlooked. By having a centralized system for job management, I can easily locate job histories, track project timelines, and make informed decisions. This level of organization has significantly increased efficiency, reduced errors, and improved customer service.

  ### 6. Stop Searching, Buy FieldPulse!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriel  S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about FieldPulse?**

We switched from Housecall Pro to FieldPulse after discovering HCP's capacity limitations. We are a startup HVAC, plumbing, and electrical company executing an aggressive growth strategy. FieldPulse had every solution we required, including multiple roles, no limits on team/division creation, good/better/best proposal format, robust price books, accepting payments within the platform, and just enough CRM to give helpful insights to our sales reps. Our service techs enjoy it as much as our office staff. And the cool part is we have seen nothing to indicate a need to change platforms as we grow our organization. FieldPulse is the ideal solution for trade businesses that want to grow beyond "owner-operator". Setup and implementation were quick and easy. We are delighted with FieldPulse!

**What do you dislike about FieldPulse?**

With a smooth U/I, a highly customizable platform, and responsive, friendly support, we have no complaints about FieldPulse.

**What problems is FieldPulse solving and how is that benefiting you?**

FieldPulse is allowing us to grow our organization without having to purchase add-ons. We needed a field management platform with enterprise capacity, which is what FieldPulse gave us.

**Official Response from Lauren Martin:**

> 10/10 - couldn't ask anything more. Thank you! We are excited to see your growth and success. We're here for your business at every step of your journey. Upwards and onwards! 

  ### 7. Great affordable platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Plamen D. | Senior SEO/SEM Digital Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2022

**What do you like best about FieldPulse?**

The platform is affordable and even can include syncing with google calendar, it gives you the ability if you want to use their credit card processor. They have a pretty suitable mobile app and you can call and text using their number or port to your own.

**What do you dislike about FieldPulse?**

I think the Ui can be improved as well as adding more ways to customize your booking page, and more control over the way you contact us or schedule appointments are presented on the page. It will be nice to be a fully functional drag-and-drop form builder.

**What problems is FieldPulse solving and how is that benefiting you?**

They are an excellent affordable platform with an app for electrical service businesses. FieldPulse can connect with QuickBooks or make the invoices within the system and send to the customer.

  ### 8. Really user friendly software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richu S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about FieldPulse?**

After every work its so nice to finish my work order,get payment, do my clock in clock outs ,view my schedule , view my teams schedule.its an awesome application to work with

**What do you dislike about FieldPulse?**

Not much i have noticed. If i have noticed any glitches if we approach the help team they respond really quick and resolve the problem. People who works behind are really nice for doing that.

**What problems is FieldPulse solving and how is that benefiting you?**

They solve all kind of problems related work issues. Really good communication with the company which save a lot of time . Its really easy to use and understand

**Official Response from Lauren Martin:**

> Love to see it, Richu! Thank you so much for taking time out of your day to leave FieldPulse feedback. 

  ### 9. Field Pulse is AMAZING!!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about FieldPulse?**

It has helped to streamline our processes and improved communication amongst team members and customers. I feel much more prepared to send my team out into the field knowing they have everything they need in the Field Pulse app. It is also very user friendly both to setup and use,

**What do you dislike about FieldPulse?**

no downsides, all of my basis are covered with this program.

**What problems is FieldPulse solving and how is that benefiting you?**

Helping my team to have all of the necessary information and streamlining communication and user experience for customers.

  ### 10. FieldPulse has made my everyday scheduling a breeze, very helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kevin C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2023

**What do you like best about FieldPulse?**

Easy accsess, easy to use and keep track of my customers, billing, estimates and employees. I also like the cutomer chat support service that has been extremly helpful whenever I have any questions or concerns. Thank team Field Pulse.

**What do you dislike about FieldPulse?**

Nothing to dislike so far. I have been very pleased with the service. Very heplful in my day to day business experiance. They really nailed it.... Kepp up the great work.

**What problems is FieldPulse solving and how is that benefiting you?**

Scheduling, invoicing,emailing, customer records, and an all over great service. thanks team Field Pulse you have changed the way I do business and I've been very happy with your service.

  ### 11. Overall a great solution at a great price

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2023

**What do you like best about FieldPulse?**

I love the phone routing feature. It was very important for me to be able to have multiple users access the same phone number regardless of location. This works great!

**What do you dislike about FieldPulse?**

"Create a new line Item" should allow you to add pictures to the Items. There should be a mobile "sign" feature so the customer can sign for the estimate on the tablet without them needing to open an email.

**What problems is FieldPulse solving and how is that benefiting you?**

I needed a program similar to service titan, but at a more reasonable price. So far this program is similar enough that I can accomplish that goal. The program looks a bit more like backend software and a bit less like frontend software. I'd prefer a more user friendly UI / UX

  ### 12. Listen Up

**Rating:** 5.0/5.0 stars

**Reviewed by:** mathew a. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about FieldPulse?**

FieldPulse is going to dominate the internet. FieldPulse is pleasantly flexible compared to its competitors and provides incredible feature value. Their staff is on top of everything. It loads faster. It has better features. It has a better workflow. Your company will benefit in ways you aren't currently even thinking of when you work with FieldPulse and learn everything this powerful software can do for you.

**What do you dislike about FieldPulse?**

Their marketing. The reason for this is that I didn't know about FieldPulse 2 years ago when I wish I did since I used a competitor during that time, which caused a lot of headaches compared to how easy FieldPulse is.

**What problems is FieldPulse solving and how is that benefiting you?**

Workflow - With our previous clunky software, we would miss things. Moving customers along the FieldPulse pipeline is incredible.
Customer Communication - One of the main reasons we chose FieldPulse was for the Engage portion of the software which allows us to two way communicate via text sms messages with our customers. 
Quoting - The bonus of FieldPulse is how amazing the quoting/invoice side of the software functions. It's beautiful. I heard Van Gogh gave his other ear to the founder of FieldPulse.

  ### 13. Amazing all-around

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathaniel P. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2023

**What do you like best about FieldPulse?**

I am able to track numbers and move clients to different stages very easily as well as tag clients and even set up memberships with automatic billing! It's truly amazing

**What do you dislike about FieldPulse?**

I would love to be able to have automatic messages sent out to clients via email and texting kind of like MailChimp or being able to interact with a software like that.

**What problems is FieldPulse solving and how is that benefiting you?**

Fieldpulse has helped me start to be able to organize everything and be able to track customers and it's azomg how I can set up everything and the live support is amazing

  ### 14. Helpful for business operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** anushka v. | Analyst, Information Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2023

**What do you like best about FieldPulse?**

It has simplified our operations, improved communication, and enhanced our customer service. I would highly recommend it to any small service-based business looking to streamline their processes and improve efficiency.

**What do you dislike about FieldPulse?**

Sometimes hinder the operations due to operational load but easily sorted with easy sorting funtions. And yes, it is actuallyhelping a lot to function the operations smoothly.

**What problems is FieldPulse solving and how is that benefiting you?**

Using it in my fathers business, and it actually simplified our operations, improved communication, and enhanced our customer service. And due to this software, the team is now connecting way better.

  ### 15. They have fantastic customer support.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tyson H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2023

**What do you like best about FieldPulse?**

The customer support is great.  They have somebody on the homepage messages that will help you anytime.  We paid for the account manager to help us as much as we need as well and they've been great.

**What do you dislike about FieldPulse?**

Software could use some work.  The workflow is sometimes confusing or not as user friendly as it could be. They take your suggestions seriously and try to improve.

**What problems is FieldPulse solving and how is that benefiting you?**

Dispatch.  The scheduling is the main reason for the service.  They also have dynamic estimates and invoices that are helpful.  The user-friendly wisetack add-on is also very useful.

  ### 16. AMAZING!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2023

**What do you like best about FieldPulse?**

Feildpulse has amazing customer service and is by far the most simpliest & easiest to use Field Service Management Software i have used by far with an outstanding number of intergrations and features

**What do you dislike about FieldPulse?**

How much time i spend on it & the cost of additional features

**What problems is FieldPulse solving and how is that benefiting you?**

FieldPulse is helping me become more effecient and gives me back my afternoon with all admin work being complete in the car after the job is complete

  ### 17. Easy to navigate and to stay organized in office or in the field.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ronnie L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about FieldPulse?**

I like the layout and how they have intergrated the third party extensions like QBooks it's absolutely seamless. The app is amazing and is easy to communicate even with my older techs who hate technology work it with no issues.

**What do you dislike about FieldPulse?**

The only possible thing I could say is when adding line items for invoice and you search that item, when you then hit "create" your search terms should paste over instead of having to re type what your line item needs to be, also the ability to have the quick add feature for the same service or item with multiple price option vs. having to change it manually.

**What problems is FieldPulse solving and how is that benefiting you?**

They have brought in the ability to upload multiple pics at once and the also have Where videos can also be added all with a couple clicks and then you can easily add them to the customer invoice.

**Official Response from Lauren Martin:**

> Thank you, Ronnie! We have to say... our Quickbooks integration is TOP NOTCH! We have some pretty incredible magician engineers. I'm thrilled to let you know we recently released the 'add-on' option to our estimates! This gives you the ability to add different options to what you are listing! Totally free as well! Let me know your thoughts! 

  ### 18. Efficient and User-Friendly Field Service Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joanne C. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about FieldPulse?**

Fieldpulse stands out to me for its ease of use. It has helped me improve the quality of our customer service, the crew is on top of the schedule, and we are all completing tasks faster. Additionally, the invoice and quote features are fantastic. I love the ability to add various media types and create visually appealing offers that help me win more bids.

**What do you dislike about FieldPulse?**

While there's always room for improvement in any software, I haven't encountered any major issues with Fieldpulse. The team behind the software is constantly making improvements and updates to ensure the best user experience possible

**What problems is FieldPulse solving and how is that benefiting you?**

Organization: allows me to keep track of all my jobs
Time-saving: helps me streamline the workflow and save time on administrative tasks
Invoicing and estimates: templates are customizable and I can add media to make them more visually appealing to win more bids

**Official Response from Lauren Martin:**

> Thank you, Joanne! We have some exciting enhancements in the pipeline around estimates and invoices... can't wait to get your thoughts! 

  ### 19. Amazing features at the best Price

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nischitha B. | Associate Junior Clinical Data Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about FieldPulse?**

FieldPulse had cut dow almost 80% of my worries by being able to manage my business directly from the field.
No need for big PC and setups, really easy to use
Featured are amazing

**What do you dislike about FieldPulse?**

being able to set only one visit for each job is one con

**What problems is FieldPulse solving and how is that benefiting you?**

Saves a lot of time for me and everyone around me

  ### 20. A One-Stop-Shop for Tradesman Business Administration!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesse K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about FieldPulse?**

I've been using FieldPulse for several years; it's user-friendly with EXCELLENT customer support, streamlines estimating/invoicing and receiving payments, marketing communication, report generation, etc.  Plenty of add-on services as well as 3rd party integrations to customize your experience.  For someone who needs extra help at times with tech-based services, I couldn't be happier.

**What do you dislike about FieldPulse?**

I desire more discount and price adjustment features.  Also, I wish there was a way to edit my service library line items in a way that could hold true and accurate per a measurement, perhaps with suggested area pricing per the project, etc.  I believe this is an add-on service for plumbers already.

**What problems is FieldPulse solving and how is that benefiting you?**

Customer communication, estimates, invoices, virutal contract signing, line-item service library, personalization, customization, reporting, importing leads and income tracking.

**Official Response from Lauren Martin:**

> Thank you, Jesse! Your loyalty means a lot. Your feedback around project pricing is very interesting. We'd love to take a deeper dive into what you think would be beneficial. We've release several enhancement around our estimate/invoice functionality. It sounds like the ability to update pricing or possibly forecast that would be of interest. We will reach out to gather more insight! Thank you!

  ### 21. THE OUT OF THE BOX FIT IS UNBELIEVABLE!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about FieldPulse?**

I recently lost my field coordinator last week and so I was scrambling for a solution.  I happened upon FieldPulse that same friday and was elated to discover the capability the software offered.  It's only my first week in implementation, and I don't feel like I have missed a beat!!!

**What do you dislike about FieldPulse?**

I haven't found any yet!!  I'm still learning the software and have found it easy to pick up with the learning curve minimal.

**What problems is FieldPulse solving and how is that benefiting you?**

It has replaced my former employee who handled field coordination.

**Official Response from Lauren Martin:**

> We love to see it, Dan!!! Thank you so much for leaving a great review! 

  ### 22. Time saving and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** David B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about FieldPulse?**

Easy to use and intuitive UI. Great for communicating with my field techs and building a schedule. Customer support responds quickly as well. For the price, you won't find anything better. We looked at Housecall Pro just recently, but at three times the price, we couldn't see switching just for some better features that we don't use yet.

**What do you dislike about FieldPulse?**

At times it has been buggy or nonresponsive. But tech support is quick to solve the problems. I wish it had better scheduling options like multiple days on a job but only Monday/Wednesday/Thursday without manually changing the dates. Right now you can only schedule blocks and then have to adjust the schedule. Other than a few issues I've had, I give it 9/10. Hopefully, they will start releasing some new features similar to Housecall Pro...wink wink.

**What problems is FieldPulse solving and how is that benefiting you?**

Keeping my business organized, looking professional and saving time with less redundant communication. The company is definitely more productive and profitable.

  ### 23. Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe W. | Electrical Division Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about FieldPulse?**

I like the simplicity of the program and user friendly it is. I'm pretty computer literate, and it has been easy to see how it all works from my first hour of training with the customer support staff. They have been great, and I look forward to using this program to run my electrical contracting service company

**What do you dislike about FieldPulse?**

Haven't come across anything i do not like at this time. the program is great'

**What problems is FieldPulse solving and how is that benefiting you?**

No Problems at this time

**Official Response from Lauren Martin:**

> We appreciate your feedback, Joe! Looking forward to your success! 

  ### 24. Impressed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristina J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about FieldPulse?**

The ease of the program & Sinai is a great trainer. Keep up the great work!

**What do you dislike about FieldPulse?**

I'm new (onboard training) today so.... I haven't ran into an "dislikes" yet

**What problems is FieldPulse solving and how is that benefiting you?**

The 20 steps it takes now to book a call, schedule a call, dispatch the call & so onnnnnnnnnnnnnn

  ### 25. Fieldpulse was asset to our business. I would NOT recommend.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gina K. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2022

**What do you like best about FieldPulse?**

This company over promised and under delivered. They made promise after promise. We spent around $5,000.00 on their package to only have them tell us that parts of the system wouldn't work the way we needed it too. (Letting out techs see our whole client list with client info that they could print off!) This after them saying it would work the way we needed it too. When we confronted them all we got was an I'm sorry. When we asked for a refund they offered us $400.00. When I reached back out to at least get that $400.00  they will never respond. Do NOT fall for their scheme.

**What do you dislike about FieldPulse?**

Not a truthful company. They promised us so many things ans said they could customize a lot of options for us. After we paid in full for a complete year none of those options could be fulfilled.

**What problems is FieldPulse solving and how is that benefiting you?**

We never got to fully implement the software because our techs could see our full client list. When we brought this to their attention they just apologized and said there is no work around at this time without giving our techs the option to not manipulate the invoice.

  ### 26. Get ready to have your mind blown by the amazing customer service, nothing is too much trouble!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin W. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about FieldPulse?**

Fieldpulse, hands down the best customer service I've ever received! No matter what problem I throw their way, they always have a solution. And the staff? Beyond amazing. They're professional, but also super friendly and always willing to go the extra mile to make sure I'm happy. I seriously can't recommend them enough.

**What do you dislike about FieldPulse?**

I havent found anything to complain about yet and ive been with them for a few years now, im not saying ive never had a single minor bug with the software but they have Always been sorted straight away.

**What problems is FieldPulse solving and how is that benefiting you?**

FieldPulse CRM has completely revolutionised the way we run our business! It's like having an extra set of hands to help manage all my tasks and customer information. My team and I are able to work more efficiently and stay organised like never before. If you're looking for a CRM that will improve your business operations, FieldPulse is the way to go 100%!

  ### 27. Vast improvement over our previous service

**Rating:** 4.0/5.0 stars

**Reviewed by:** John A. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2023

**What do you like best about FieldPulse?**

The quoting process with cost basis analysis is extremely easy and helpful. Having multiple versions of a quote for different packages is great

**What do you dislike about FieldPulse?**

The workflow differences between projects and jobs and visits and subtasks isn't intuitive.

**What problems is FieldPulse solving and how is that benefiting you?**

Scheduling and invoicing. Our prior system did not have Quickbooks desktop integration causing hours of duplicative work and inconsistencies.

  ### 28. Best feature with reasonable pricing!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2023

**What do you like best about FieldPulse?**

FieldPulse excels with a eature rich CRM, surpassing others like jobber, Exceptional support, plus unique integration is best!

**What do you dislike about FieldPulse?**

SCheduling is challenging  , it;s tough to quickly view schedules for multiple techs. Speed is an issue too. I'm  not a fan of the status choices, expecially missing "past customer".

**What problems is FieldPulse solving and how is that benefiting you?**

Its user friendly , especially for technicians less accustomed to mobile phones. It streamlines process, saving time and paper. Quick payment processing and real -time updates on technician locations enhance efficiency.

  ### 29. Excellent, easy to use with great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Crystal I. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2023

**What do you like best about FieldPulse?**

Field Pulse is very user friendly. I love that it will sync with Quickbooks and I can email my purchase orders with one click!

**What do you dislike about FieldPulse?**

Right now the only downside I can see is that there is no way to edit a supplier. However I was told that this is in the works!

**What problems is FieldPulse solving and how is that benefiting you?**

I am working from home in another state. Fieldpulse is a great way for me to be able to schedule my technician with ease and I don't need to spend extra time on the phone giving him updates about jobs. I can also use the quick notes option to send him reminders, give him a supplies list or let him kn ow we have an emergency situation to go to!

**Official Response from Lauren Martin:**

> Thank you, Crystal! We appreciate you! You are absolutely correct, we are currently working on enhancing the purchase order process. We will let you know as soon as that's been released! 

  ### 30. Great Staff Always Looking to Help

**Rating:** 4.0/5.0 stars

**Reviewed by:** abbie k. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about FieldPulse?**

I think our representatives at FP are the most helpful piece (Yessie and Jeremy). The fact that they are always there to help and answer questions is invaluable.

**What do you dislike about FieldPulse?**

I wish that the reporting side of things was more intuitive.  I've been given access to the power reporting platform but there aren't clear and easy ways to build and save the reports for on-going use.

**What problems is FieldPulse solving and how is that benefiting you?**

The biggest reason that we switched from our old CRM to Field Pulse was for the mapping and GPS features for dispatching.  On House Call Pro our dispatcher would have to google map every call and it didn't allow her to be efficient with assigning calls and creating routes for the techs.  Now with Field Pulse, every job is a dot on the map and it's easy and clear to see where each tech is and what the best route is for them.

**Official Response from Lauren Martin:**

> Love the feedback, Abbie! Yesi and Jeremy are THE BEST. We're lucky to have them! We also agree our reporting needs some TLC... which is why we're currently working on improvements. Power Reporting can be a bit challenging to build so we're making a TON of improvements to our in-house reporting functionality. I'll be sure to have Yesi reach out to get your thoughts before we release. Thanks so much again! 

  ### 31. ABSOLUTELY AMAZING

**Rating:** 5.0/5.0 stars

**Reviewed by:** David R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about FieldPulse?**

FieldPulse for the price is hands down the best CRM you can use for a small contracting business! One of my favorite features is the price book where you can set your own prices at a flat rate so there is no second guessing on prices.

**What do you dislike about FieldPulse?**

There are some minor issues that could be streamlined better between different functions of the application. And also some minor things of having to go to different tabs to update something.

**What problems is FieldPulse solving and how is that benefiting you?**

The biggest thing they are helping us out with is the ability to have all of our customers information and jobs all in one place. It completely helped us go paperless!

**Official Response from Lauren Martin:**

> Thank you for taking the time to leave us a review, David! Your feedback means the world to us. We are working on a new concept that will give you an overall view of your workflow on one screen that should be released within the next 2 months. I will make sure your Customer Success manager reaches out to give you an overview of them as soon as we launch! 

  ### 32. Affordable, reliable, priced right

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2023

**What do you like best about FieldPulse?**

Very user friendly, very versatile, I can use as CRM, estimating, processing work orders, employee timesheets, inventory and billing.

**What do you dislike about FieldPulse?**

Occasional bugs, they work on them, but can be frustrating at times

**What problems is FieldPulse solving and how is that benefiting you?**

CRM, estimating, timekeeping and invoicing.

  ### 33. EXCELLENT CUSTOMER SERVICE

**Rating:** 5.0/5.0 stars

**Reviewed by:** alain  b. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about FieldPulse?**

The program is very user friendly and easy to learn. Very pleased with everything

**What do you dislike about FieldPulse?**

it would be good if they had a payroll system to go with everthing so i wouldnt have to outsouce a payroll ith another company

**What problems is FieldPulse solving and how is that benefiting you?**

this is the first program i ever used so it solved all my problems

  ### 34. Great Field Service Management Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isaac K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2023

**What do you like best about FieldPulse?**

Great features, Great for field professionals, Work Order Management, Invoice, and Estimate. FieldPulse is an all-in-one11 software for Field professionals. Easy work assignment and dispatch. Custom report and file management.

**What do you dislike about FieldPulse?**

Project Report not available, Timesheed and Employee Management need improved, and GPS Data not included in Work Order Report. Cannot invoice project as a whole, Integration with QB Time.

**What problems is FieldPulse solving and how is that benefiting you?**

Work Order Management, Work Order ID Tracking, Customer Ticket Tracking,  Invoicing, and Estimates,
Customer management, project management, Purchase order, and expense tracking.

  ### 35. Great customer service, even better product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dinesh G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about FieldPulse?**

The simplicity of it. Service Titan had so many extra unnecessary steps. Fieldpulse is very user-friendly.

**What do you dislike about FieldPulse?**

Nothing so far. Some confusion with service rocket pro integrating.

**What problems is FieldPulse solving and how is that benefiting you?**

Accounting was a mess in service titan. 2-way integration with quickbooks is time saving.

  ### 36. Easy to use and professional program.

**Rating:** 5.0/5.0 stars

**Reviewed by:** randy W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2023

**What do you like best about FieldPulse?**

I like the customer communication that you store templates for later use.  The ability to have add-on options to upsell is huge for us.

**What do you dislike about FieldPulse?**

The program does not have a 2-way calendar sync or widget for the client portal to put on our website. It is a real pain to send a link to customers every time.

**What problems is FieldPulse solving and how is that benefiting you?**

This is an all-in-one solution for us and not having to use multiple programs for the same thing

  ### 37. FieldPulse is PACKED with Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** James D. | Owner/Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about FieldPulse?**

Fieldpulse offers all of the features I had with Jobber at a fraction of the cost. While Jobber is a solid platform, Fieldpulse offers all of the same features for accounts of just a single individual business owner. With Jobber, you only get premium features as you scale to more users and that's just way too expensive for the single user Handyman like myself. Fieldpulse gives me the complete toolkit and great customer support for a much better cost.

**What do you dislike about FieldPulse?**

Customer Support is offline on Saturdays but I rarely work on Saturdays anyway. Not really a huge deal.

**What problems is FieldPulse solving and how is that benefiting you?**

Fieldpulse helps me automate a lot of my workflow so I can focus on the things I'm good at.  The Engage phone system is my favorite tool as it streamlines all incoming and outgoing calls and messages from a single phone number reducing confusion from customers.

  ### 38. Great all around

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2023

**What do you like best about FieldPulse?**

The customer support is amazing, the option to be able to chat at anytime to have a question answered is invaluable.

**What do you dislike about FieldPulse?**

There is a bit of a learning curve as the product offers a lot of options.

**What problems is FieldPulse solving and how is that benefiting you?**

Their estimating tool is great along with the price book option makes it easy to present to customers. Visual representations of the parts needed or entering photos is an awesome option that really assist our customers with understanding what's what.

  ### 39. EXCELLENT! FieldPulse is extremely user friendly and they provide great customer service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shayna F. | CSR, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2023

**What do you like best about FieldPulse?**

The tech support is fabulous. The "Chat With Us" option is excellent, and there is always someone available to help 24/7. Every question is answered in a timely fashion and explained very well!

**What do you dislike about FieldPulse?**

I love everything about Field Pulse. Before my company switched to FieldPulse, we used Service Titan, and I can honestly say that this software is easier to learn and use. We received excellent training, and help is always just one click away! I highly recommend Field Pulse to anyone interested in bettering their business.

**What problems is FieldPulse solving and how is that benefiting you?**

I haven't personally experienced any issues while using FieldPulse. We recieved excellent training, the software is easy to use, and help is always available.  I am thrilled to be using this software over other programs that I have used in the past.

  ### 40. Best for Field Operations management.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashish K. | Management Trainee, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about FieldPulse?**

1. It is easy to use and very straight forward, even a non techy guy can easily use it.
2. It helps me in creating timetables for the field operations and also I can easily communicate with my field workers.
3. The prices are far better when I compared it with other tools available in the market. 
4. Customer support is superb, as all the queries are solved in very speedy manner.

**What do you dislike about FieldPulse?**

1. Detailed reporting feature is not available which I need for my analysis.
2. Few features create unnecessary complexities when using the tool.

**What problems is FieldPulse solving and how is that benefiting you?**

Fieldpulse has provided below benefits:-
1. It has helped me in the proper scheduling of my field workers.
2. It has increased the overall effectiveness of my field workers and also helped me in achieving field level satisfaction.
3. It has simplified the complex processes of invoicing & payment - hence helped me in saving a lot of important time.

  ### 41. Newbie is impressed

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mackenzie S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about FieldPulse?**

Field pulse has a really clean look to it. It's intuitive. The chat feature is extremely helpful. Once you find what flow works for your company I believe it could be seamless.

**What do you dislike about FieldPulse?**

The back button feature can often undo the work you just completed instead of just bringing you back to a page you were on. Also, sometimes it appears to look busy.

**What problems is FieldPulse solving and how is that benefiting you?**

Scheduling and keeping track of payments. The fact that Quickbooks can be integrated is a huge plus!

  ### 42. Wonderful organization and customer management software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2023

**What do you like best about FieldPulse?**

Accommodating and responsive staff. Lots of features and all the help you need to utilize them fully. I love how organized everything is. Planning out my week is now simple and easy.

**What do you dislike about FieldPulse?**

PDF forms and form fillers could be improved for better custom forms for equipment services.
I would also like a timeline-style 'wall' in the field notes section and the equipment notes section. A way that each time you add a note, it would input a new timestamped note with a scroll bar that would allow you to scroll and see a timeline of notes in those fields.

**What problems is FieldPulse solving and how is that benefiting you?**

I can highly organize my customers, the work I do for them, the on-site equipment and what I have done for each piece of equipment.  My invoices and estimates are clean and professional.

  ### 43. Field Pulse is very user friendly and has made the transition from my old software stress free!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about FieldPulse?**

I love how clean the software is. It is very easy to use! Field Pulse offers tons of features and plug-ins that have been very useful in helping my company stay organized! I also like that I can chat with a Field Pulse Agent 24/7 with whatever questions I may have.

**What do you dislike about FieldPulse?**

I genuinely do not have many bad things to say about Field Pulse. However, there are some features that they do not offer that would be useful to my business. I wish I could schedule jobs for "All Day" instead of scheduling the start time and end time to last the whole shift. Also, it would be helpful to create different statuses of jobs instead of the set ones that Field Pulse offers.

**What problems is FieldPulse solving and how is that benefiting you?**

I really struggled to find a software that was an all in one. Field Pulse has made that possible. I use almost every feature that Field Pulse offers. I use the calendar, disbatching, invoicing, estimating, timesheets, PO orders, and projects.

  ### 44. Incredible effective tools and communications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenna B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about FieldPulse?**

There are so many valuable tools that provide us a great work while using FieldPulse. Fast updating is also a good effect.

**What do you dislike about FieldPulse?**

Sometimes the system gets frozen and needs time to reset.

**What problems is FieldPulse solving and how is that benefiting you?**

FieldPulse has an excellent assistant system that is always there for us. The constant updating of technology and functions is great. We can get most of the information needed from the system; no need to seek more help.

  ### 45. A one-stop shop for contractors

**Rating:** 5.0/5.0 stars

**Reviewed by:** John K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about FieldPulse?**

It streamlines my CRM needs, and keeps me super organized.

**What do you dislike about FieldPulse?**

I look forward to seeing developments in taking credit card payments in the field. Currently, entering CC#s is done manually which can be cumbersome.

**What problems is FieldPulse solving and how is that benefiting you?**

Organization. Streamlined communication with clients (i.e. invoices, quotes, notifications). Payment Portal.

  ### 46. Welcome to the new age!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melisa A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about FieldPulse?**

We have finally decided to join the era of online after hesitating for years.  So far, the switch has been a positive one. It gives a professional appearance, and I can see how things will be much easier with this program. One cool feature is having estimates with financing options automatically attached.

**What do you dislike about FieldPulse?**

The learning curve of something new. Wish there was a way to assign jobs to a service tech without setting a specific time. We like to give a list of jobs for the day and let the tech decide best how to arrange them.

**What problems is FieldPulse solving and how is that benefiting you?**

Electronic scheduling instead of using a notepad, estimates with financing attached, electronic invoicing instead of paper invoices with the ability to take and mark payments.

  ### 47. Great streamlining software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about FieldPulse?**

FieldPulse has been a great way for our team, going from a diary with unreadable notes and missed bookings 
to an automated approach, scheduling my team, keeping organised and saving on double handling

The invoicing aspect/ Reece pricebook has been incredibly useful

**What do you dislike about FieldPulse?**

There is one annoying issue we have when invoicing

When going from > Add item, to filling in > description the scrolling function does not keep up with invoice details and does not allow us to scroll down to keep ahead of the writing. This means we are unable to see what we are typing without finishing and scrolling down

This never used to be an issue (pre june 2022)

To counteract this we have been writing descriptions in microsoft word and copy and pasting, which has been quite annoying

**What problems is FieldPulse solving and how is that benefiting you?**

This software is helping solve team management issues and missed appointments

The user aspect for my workers uploading there progress, work details and photographs has been very useful

  ### 48. Great for office and in the field

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kevin  C. | Plumber, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about FieldPulse?**

FieldPulse is very user friendly for someone not so tech savvy. The friendly interface is easy to navigate. 
I know we are only using a small portion of its ability at the moment but what this program/app  is capable of is only going to make the on field communication with our admin so much smoother as well with our clients.
Looking forward to continuing to learn the capabilities of the program/app.

**What do you dislike about FieldPulse?**

To be honest there is nothing to really dislike about FeildPulse, I've used many other programs like FieldPulse but can happily say that it's easy to use and all questions we had early in using the program were solved and tutorials were sent to assist us.

**What problems is FieldPulse solving and how is that benefiting you?**

It's a huge help for our admin. All our on field information is easily accessible, and being able to invoice and provide quotes through the app stops all the double handling.

  ### 49. Friendly & Helpful Teams with a Product that adds value to my company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daria L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2023

**What do you like best about FieldPulse?**

The platform itself is easy to use, customizable, and meets the needs of my business.  Competitively, they offer the same or more features for lower prices.  A great part has been the people - from my implementation team to ongoing support when a question pops up - everyone has been friendly, fun and knew what they were doing!

**What do you dislike about FieldPulse?**

I haven't found anything to dislike about Field Pulse.  Even when one feature wasn't working in a way that I felt it should, the support team and engineering team quickly resolved the issue.

**What problems is FieldPulse solving and how is that benefiting you?**

We have a landscaping and irrigation business.  We need something to easily manage our clients, schedule our teams, invoice our customers, and communicate with our customers.  This resolves all of that!

  ### 50. Exemplary Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2023

**What do you like best about FieldPulse?**

Customer service is spot on.  We experienced an access issue caused by an ex-employees erroneous setup.  They went above and beyond in their help and follow up.  Yesenia G. was knowledgeable and very thorough in practice.  I appreciated the steps they took to ensure the integrity of our account and the information on it.

**What do you dislike about FieldPulse?**

To date, I have not encountered anything to complain about.   The platform is intuitive, the tools are appropriate and customer service is rock solid, as described.

**What problems is FieldPulse solving and how is that benefiting you?**

Access issues, we use Field Pulse to facilitate a large portion of our business.  Without access, we are not nearly as productive in a day as we can be with it.


## FieldPulse Discussions
  - [What is FieldPulse used for?](https://www.g2.com/discussions/what-is-fieldpulse-used-for) - 2 comments

- [View FieldPulse pricing details and edition comparison](https://www.g2.com/products/fieldpulse-fieldpulse/reviews?page=5&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A26%3A17+-0500&secure%5Bsession_id%5D=b2bcdd98-9a73-43c4-ac3f-e7c96fe78b71&secure%5Btoken%5D=ccf0a1d47ac708715f7502904ffe959bdb2efe15dfa080d12baf7b35c4879494&format=llm_user)
## FieldPulse Integrations
  - [Birdeye](https://www.g2.com/products/birdeye/reviews)
  - [CompanyCam](https://www.g2.com/products/companycam/reviews)
  - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews)
  - [Marketing 360](https://www.g2.com/products/madwire-marketing-360/reviews)
  - [NiceJob](https://www.g2.com/products/nicejob/reviews)
  - [Qbo](https://www.g2.com/products/qbo/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## FieldPulse Features
**Additional Functionality**
- Bid Management
- AI Copilot
- Project Tracking
- Client Tracking
- Calendar Management
- Quotes/Estimates
- Calendar/Reminder System
- Lead Management
- Activity Tracking
- Customizable Reports
- Task Management
- Third-Party Integrations
- Project Management
- Inventory Management
- Email Marketing
- Activity Dashboard
- Collaboration Tools
- Communication Management
- Customizable Templates
- API
- Buyer Management
- Document Management
- Workflow Management
- Project Time Tracking
- Reporting/Analytics
- Contract/License Management
- Data Import/Export
- Warranty Tracking
- Estimating
- Customizable Fields
- ACH Payment Processing
- Forecasting
- Sales Approval
- Subcontractor Management
- Change Order Management
- Scheduling
- For AEC Industry
- Procurement Management
- Job Costing
- Sales Pipeline Management
- Generative AI
- Contact Management

**Additional Functionality**
- Time & Expense Tracking
- Technician Management
- Billing & Invoicing
- Third-Party Integrations
- Scheduling
- Quotes/Estimates
- Job Costing
- Job Tracking
- Workflow Management
- Timesheet Management
- Document Storage
- Generative AI
- Location Tracking
- Communication Management
- Work Order Management
- Service History
- Calendar Management
- Activity Dashboard
- IoT Device Management
- Customer Portal
- Mobile Access
- Electronic Signature
- Real-Time Notifications
- Routing
- Equipment Tracking
- Electronic Payments
- Predictive Analytics
- Dispatch Management
- Maintenance Scheduling
- Data Import/Export
- Accounting
- Reporting & Statistics
- API
- Reminders
- AI Copilot
- Customizable Forms
- Customer Database
- Inventory Management
- Accounting Integration
- Cost Database
- Commercial/Industrial
- Job Management
- Customizable Branding
- Labor Rates
- Real-Time Data
- CAD Tools
- Reporting/Analytics
- Customizable Templates
- Search/Filter
- Visual Assemblies
- Bid Management
- Takeoff
- Customizable Reports
- Cost Estimating
- For HVAC Companies
- Collaboration Tools
- Alerts/Notifications

**Operations**
- Roofing Design
- Roofing Estimating
- Business Operations

**Generative AI**
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Resource Management**
- Supply Management
- Field Service Management
- Contractor Management
- Contract/License Management
- Calendar Management
- Invoice Management
- Lead Management
- Job Management
- Team Management
- Customizable Fields
- Purchase Order Management
- Inspection Management
- Dispatch Management
- Work Order Management
- Workflow Management

**Additional Functionality**
- Electronic Payments
- Material Ordering
- Reporting & Statistics
- Real-Time Reporting
- Activity Dashboard
- Job Scheduling
- Task Scheduling
- QuickBooks Integration
- Scheduling
- Customizable Reports
- Document Storage
- Mobile App
- Customizable Templates
- Customer Database
- Customer Portal
- Accounting Integration
- Accounting
- Aerial Measurement
- Electronic Signature
- Industrial
- Email Templates
- Contact Database
- Mobile Access
- Photo Capture
- Interaction Tracking
- CRM
- GPS
- AI Copilot
- Time & Expense Tracking
- Job Costing
- Quotes/Estimates
- Real-Time Updates
- Billing & Invoicing
- Job Tracking
- Alerts/Notifications
- Commercial
- Equipment Tracking
- Generative AI
- Activity Tracking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**After the Job**
- Reports
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

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