What I like most about FieldPulse is that it brings our operations together in one platform. We use it to manage scheduling, dispatching, estimates, invoices, customer information, and technician workflows without constantly switching between multiple systems. The mobile app makes it easier for field technicians to access job information and update work in real time, while the office has better visibility into job status and customer communication. We've also found the performance, integrations, and automation capabilities helpful as we've continued to streamline our accounting and operational processes. Overall, FieldPulse has given us a much better foundation for standardizing workflows and improving efficiency across the business, with fair prices and a seamless onboarding. The support provided by Eva Kaganovsky has exceeded our expectations and are very happy to have her alongside us. Review collected by and hosted on G2.com.
FieldPulse has improved significantly, but there are still areas where the platform could be more streamlined. Certain workflows take more clicks than they should, especially when switching between dispatching, invoicing, and reporting. The reporting tools are powerful, but building highly customized reports can be time-consuming, and I’d like to see more built-in dashboard options. There are also a few places where deeper integrations and more automation would cut down on manual work, particularly for accounting and operational reporting. That said, the company consistently releases new features and takes customer feedback seriously, so it’s clear they’re continuing to invest in making the platform better. Review collected by and hosted on G2.com.
Hey Sydney, thank you for taking the time to write such a detailed review. It is great to hear FieldPulse has brought scheduling, dispatching, and invoicing together in one place while keeping your field and office teams aligned. We are also so glad Eva has been such a great partner to your team.
