Facelift Cloud Reviews & Product Details

Social Media & Communication Orchestration: planning, publishing, engaging, and measuring across every social channel. Global teams running 100+ profiles across multiple brands and regions replace scattered scheduling, inbox, and reporting tools with one governed workspace: a unified content calendar, AI-assisted content creation, role-based approvals, a single social inbox, real-time analytics, and employee advocacy. It is built for scale and for control. Permissions, approval workflows, and audit trails keep global and local teams aligned without slowing them down. Real-time performance data shows what works, so strategy and content improve with every campaign. As part of Entirely, the open ecosystem for enterprise marketing, it is the social activation layer: campaigns, assets, and audience insights flow in from connected systems, and social performance flows back. Connect it to the stack you already use, keep what works, and evolve from there. Core capabilities: Orchestration: One calendar for planning and scheduling across all platforms. AI-powered content creation, publishing with consistent messaging, role-based approvals, and integration with content and creative tools. Community management: Unified inbox for messages, comments, and mentions. AI-assisted responses and templates, priority routing and escalation, sentiment monitoring, and customer service integration. Analytics and insights: Real-time tracking, competitor benchmarking, audience and engagement metrics, optimization recommendations, and custom dashboards. Employee advocacy: Curated content for employee networks, one-click sharing, performance tracking, top-advocate identification, brand safety controls. Enterprise-ready Hundreds of profiles across brands and regions. 99.9% uptime. ISO 27001 certified, GDPR compliant, data stored in Germany/Europe. English & German support with 97% satisfaction. Open APIs and native integrations with all major networks.

Seller

Facelift

Discussions

Facelift Cloud Community

Languages Supported

German, English, French

Solution Type

All-in-One

Overview by

Fabian Schmidt (Head of Operations bei Facelift bbt)

Pricing

Pricing provided by Facelift Cloud.

Professional

Starting at €1,199.00

Per Month

Business

Per Month

View More Pricing Information

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User Insights

Average based on 41 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Facelift Cloud Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Facelift Cloud, and what problem is it built to solve?

Facelift Cloud is an all-in-one software solution for professional social media marketing at the enterprise level. It is built to help companies manage their marketing activities centrally and efficiently.

What languages does Facelift Cloud support?

Facelift Cloud supports 3 languages: English, French, and German.

What company sizes and industries is Facelift Cloud the best fit for?

Facelift Cloud’s strongest fit appears to be mid-market and enterprise teams, with users also represented across several industries. The most represented segments include:

Company size: Mid-market and enterprise organizations.
Industries: Marketing and advertising, consumer services, automotive, telecommunications, and entertainment.

What customer support options does Facelift Cloud provide, and how do users find the overall support experience?

Facelift Cloud offers support by email, phone, chat, and a 24/7 live representative. Users describe the support experience as responsive and dependable, with helpful assistance when questions or issues arise.

What features or capabilities could make Facelift Cloud even more useful?

Facelift Cloud could be more useful with smoother publishing workflows, deeper reporting, and more flexible day-to-day tools. Recurring improvement requests include:

Expand publishing options and improve support for social-platform content formats, including stories and document posts.
Strengthen analytics with deeper insights, sentiment analysis, benchmarking, and easier automated reporting.
Make content planning and navigation more flexible, including easier post rearrangement and a more intuitive interface.
Improve community-management tools with more capable tagging, search, and media organization.

G2 reviews are authentic and verified.

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Verified User in Consumer Services

Small-Business (50 or fewer emp.)

10/7/2021

"Facebook Helper"

5/5

What do you like best about Facelift Cloud?

You can easily classify in different folders the comments and messages receive from the social media platforms (FB and IG) Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Its a very useful tool, but the search option could be improve. Review collected by and hosted on G2.com.

Recommendations to others considering Facelift Cloud:

It would make your life a little easier once sorting out all the comments and replying promptly. Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

Meeting time frame to reply each comment and message to be less than 24hrs., we can download report provided by platform. Review collected by and hosted on G2.com.

Nerea O.

Software Engineer

Mid-Market (51-1000 emp.)

8/2/2019

"All the features we need"

3.5/5

What do you like best about Facelift Cloud?

Dashboard is extremely an incredible module to spare time, and to examine all KPI of my networks consistently there to respond to my inquiries Intuitive ease of use, area of organization Hamburg, direct contact, support - Validation process - Roles and rights - Templates of post Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Organization of Facebook Sites is not quite the same as different Networks, that is somewhat troublesome. The labeling framework could utilize some work It's not the least expensive but rather the best instrument. A few sections still need improvement Review collected by and hosted on G2.com.

Recommendations to others considering Facelift Cloud:

Once in a while we overlook that the apparatus is just in the same class as the individual utilizing it is great and quick, the Documentation is likewise excellent. Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

Furthermore, it's useful for the brand character We had issues with benchmarking and KPI revealing We coordinate our worldwide web based life group and their work - that makes the work process quicker We coordinate our worldwide internet based life group and their work - that makes the work process quicker Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

2/20/2019

"Facelift Cloud for Co-Working in Community Management"

5/5

What do you like best about Facelift Cloud?

For us, the function of assigning to additional employees is essential for our work. This works great and is therefore the highlight of the tool for me. We also regularly use the approval function in the Publisher area in collaboration with our agencies and find it very good. The design of the cloud is very clear and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

The integration of GIFs unfortunately does not work. Also, user images in the inspector have not been displayed recently. This should be improved. Review collected by and hosted on G2.com.

Mohtab A.

Head of Digital Development

Education Management

Mid-Market (51-1000 emp.)

3/3/2019

"Ahead of the curve and keeping the user in the loop"

5/5

What do you like best about Facelift Cloud?

Great product features that are constantly being updated and developed. Our feedback was always heard and incorporated when developing the platform. Solving our issues and making us feel as part of the development cycle. Also loved that when we first heard about a new Facebook or Instagram change the Facelift team would let us know that they had already started working on incorporating it in the platform. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

The tagging system could use some work. Managing the tags on the comments and messages has always been a challenge for our community managers. In their day-to-day work, our community managers would manually tag the comments depending on the nature of the comment. Having an automated tagging system in place would make their job easier. Review collected by and hosted on G2.com.

Recommendations to others considering Facelift Cloud:

I would highly recommend Facelift as a tool and as a team. Sometimes we forget that the tool is only as good as the person using it. With the help of the Facelift team we have been able to make the most of the tool and optimize its use for our business. Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

Facelift made it easy to manage comments and messages across all our clients' social channels while at the same time allowing us to keep an eye on the performance of the moderators. The ease of use and fluid UX made it easy for our community managers to adapt to the tool and keep on using it every day as an integral part of their work tools. Review collected by and hosted on G2.com.

Sven M.

Leiter Digital

Small-Business (50 or fewer emp.)

2/20/2019

"Perfect for Posting and Administration"

4.5/5

What do you like best about Facelift Cloud?

We have a lot of Social Media Pages on different Networks (Facebook, Twitter, Instagram, Youtube, Google My Business) to supervise - with Facelift Cloud it's now much easier to keep track. We do not need to have any User on each Platform. That saves time, because we do not need to make a lot of Accounts - we need only one Facelift Cloud Account for each User of the Social Media Teams in our Radio Stations in Northrhine-Westfalia, Germany. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Administration of Facebook Sites is different from other Networks, that's a bit difficult. Review collected by and hosted on G2.com.

Recommendations to others considering Facelift Cloud:

After the first Installation it's easy to use, the support is really good and very fast, the Documentation is also very good. Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

Having all Channels in one Tool - from Facebook to Youtube. All in one. Review collected by and hosted on G2.com.

Leah C.

Small-Business (50 or fewer emp.)

3/3/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Facelift making life easy"

4/5

What do you like best about Facelift Cloud?

The publisher is very comprehensive and makes life so much easier when you are working on multiple accounts and platforms. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

The moderation module needs to be redesigned, it's a little confusing as it is now. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

Mid-Market (51-1000 emp.)

2/20/2019

"Powerful social media tool with high integration"

5/5

What do you like best about Facelift Cloud?

Fully integrated solution

As far as I know the only solution that supports XING which is very important for us since our customer works with SMEs that are present on XING.

Very helpful and competent consultants and client partners

Smart user experience Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Not all functions offered by the platforms are implemented. However, this is mostly due to technical limitations of the social media platforms. Review collected by and hosted on G2.com.

Recommendations to others considering Facelift Cloud:

It is not the cheapest tool, but provides many chances to enhance the whole social media work. Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

We implemented the social media appearance of a customer from the very beginning. With Faceliftcloud we manage all postings, all media files, all KPI in one single solution. Review collected by and hosted on G2.com.

Patrick S.

Senior Manager Corporate Social Media

Public Relations and Communications

Enterprise (> 1000 emp.)

2/20/2019

"Very helpful tool"

5/5

What do you like best about Facelift Cloud?

We manage many channels on different platforms and without Facelift we would have double the work. The team is very friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Hmmm... that's hard to say. Most things that we would like to have but they don't offer is due to API restrictions of the social media platforms Review collected by and hosted on G2.com.

Rozana M.

Board of Director - Memberships

Education Management

Mid-Market (51-1000 emp.)

3/13/2019

"I've had great experience with FL from day 1. Had one on one training and help from the local team"

5/5

What do you like best about Facelift Cloud?

always there to answer my questions. FL as a product is great. Few glitches here and there but all in all its great Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

How I can't see my IG GRID when preparing for a full week It's not easy to navigate and use.. It's not user friendly I think. Review collected by and hosted on G2.com.