Facelift Cloud Reviews & Product Details

Social Media & Communication Orchestration: planning, publishing, engaging, and measuring across every social channel. Global teams running 100+ profiles across multiple brands and regions replace scattered scheduling, inbox, and reporting tools with one governed workspace: a unified content calendar, AI-assisted content creation, role-based approvals, a single social inbox, real-time analytics, and employee advocacy. It is built for scale and for control. Permissions, approval workflows, and audit trails keep global and local teams aligned without slowing them down. Real-time performance data shows what works, so strategy and content improve with every campaign. As part of Entirely, the open ecosystem for enterprise marketing, it is the social activation layer: campaigns, assets, and audience insights flow in from connected systems, and social performance flows back. Connect it to the stack you already use, keep what works, and evolve from there. Core capabilities: Orchestration: One calendar for planning and scheduling across all platforms. AI-powered content creation, publishing with consistent messaging, role-based approvals, and integration with content and creative tools. Community management: Unified inbox for messages, comments, and mentions. AI-assisted responses and templates, priority routing and escalation, sentiment monitoring, and customer service integration. Analytics and insights: Real-time tracking, competitor benchmarking, audience and engagement metrics, optimization recommendations, and custom dashboards. Employee advocacy: Curated content for employee networks, one-click sharing, performance tracking, top-advocate identification, brand safety controls. Enterprise-ready Hundreds of profiles across brands and regions. 99.9% uptime. ISO 27001 certified, GDPR compliant, data stored in Germany/Europe. English & German support with 97% satisfaction. Open APIs and native integrations with all major networks.

Seller

Facelift

Discussions

Facelift Cloud Community

Languages Supported

German, English, French

Solution Type

All-in-One

Overview by

Fabian Schmidt (Head of Operations bei Facelift bbt)

Pricing

Pricing provided by Facelift Cloud.

Professional

Starting at €1,199.00

Per Month

Business

Per Month

View More Pricing Information

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User Insights

Average based on 41 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Facelift Cloud Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Facelift Cloud, and what problem is it built to solve?

Facelift Cloud is an all-in-one software solution for professional social media marketing at the enterprise level. It is built to help companies manage their marketing activities centrally and efficiently.

What languages does Facelift Cloud support?

Facelift Cloud supports 3 languages: English, French, and German.

What company sizes and industries is Facelift Cloud the best fit for?

Facelift Cloud’s strongest fit appears to be mid-market and enterprise teams, with users also represented across several industries. The most represented segments include:

Company size: Mid-market and enterprise organizations.
Industries: Marketing and advertising, consumer services, automotive, telecommunications, and entertainment.

What customer support options does Facelift Cloud provide, and how do users find the overall support experience?

Facelift Cloud offers support by email, phone, chat, and a 24/7 live representative. Users describe the support experience as responsive and dependable, with helpful assistance when questions or issues arise.

What features or capabilities could make Facelift Cloud even more useful?

Facelift Cloud could be more useful with smoother publishing workflows, deeper reporting, and more flexible day-to-day tools. Recurring improvement requests include:

Expand publishing options and improve support for social-platform content formats, including stories and document posts.
Strengthen analytics with deeper insights, sentiment analysis, benchmarking, and easier automated reporting.
Make content planning and navigation more flexible, including easier post rearrangement and a more intuitive interface.
Improve community-management tools with more capable tagging, search, and media organization.

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Florian B.

Social Media Manager

Mid-Market (51-1000 emp.)

6/6/2024

"Great tool for Social Media Manager"

5/5

What do you like best about Facelift Cloud?

Great client service! I work in an agency and it makes the daily work much easier, because I have a lot of different social accounts for different clients. Facelift helps me make everything more organized. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Sometimes the user interface is not ideal, but they are working on that. Review collected by and hosted on G2.com.

Marco S.

Junior-Marketingmanager

Mid-Market (51-1000 emp.)

3/21/2024

"Facelift is almost indispensable for daily work!"

4.5/5

What do you like best about Facelift Cloud?

I use Facelift daily to manage over 200 accounts. All accounts are always clearly presented. If problems do arise, the support reliably helps quickly and with dedication to solve the issue. Integration in over 100 locations is also possible through simple user management. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

There are rather few disadvantages; in terms of design and drag-and-drop functions, there is still room for improvement. Nevertheless, an update of the individual tools is currently being carried out, so that this will soon be possible as well. Review collected by and hosted on G2.com.

Alexandra M.

Project Manager Marketing

Small-Business (50 or fewer emp.)

3/27/2024

"Easy scheduling of social media content"

4/5

What do you like best about Facelift Cloud?

I have the option of planning my content plan well in advance. This means I no longer have to set reminders and actively think about it all the time. Once scheduled, Facelift does everything else by itself. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Unfortunately, the information about failed publications often results in incorrect error messages: In Facelift, for example, the error message is displayed for one of several accounts, but the post has often been published successfully when it is checked again. Review collected by and hosted on G2.com.

Lisa E.

Online-Marketingmanager

Mid-Market (51-1000 emp.)

6/3/2024

"Facelift - Auto Thomas"

4.5/5

What do you like best about Facelift Cloud?

We have 9 different locations and many Google and social media accounts. In Facelift we have a great overview and can collect and edit all comments and marketing plans in one tool. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Unfortunately, the interface with Instagram is still complicated. Scheduling stories works very well, but you can't yet schedule the links automatically. But that's sure to come 😊 Review collected by and hosted on G2.com.

Verified User in Automotive

Small-Business (50 or fewer emp.)

6/26/2024

"Great Social Media Reporting Tool"

5/5

What do you like best about Facelift Cloud?

It makes our workday easier in the area of reporting. If something is unclear, we can rely on the great customer service. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

In the area where we use facelift, we have not yet encountered any disadvantages. Review collected by and hosted on G2.com.

Prof. Salah A.

Founder and CEO

Small-Business (50 or fewer emp.)

2/25/2024

"Wonderful platform supported by a wonderful team"

5/5

What do you like best about Facelift Cloud?

Ease of Use

Analytical Power

Customization

Integration (through API)

Creating custom metrices using Quintly Query Language (QQL)

Support for Tableau

Professional support team Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Payment cycle is yearly. I prefer to make it quarterly Review collected by and hosted on G2.com.

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

2/15/2024

"Social media tools facelift"

4/5

What do you like best about Facelift Cloud?

Structured planning of social media posts, good overview of open Google reviews/comments. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Improve the discussion function, social media posts cannot always be posted because the profiles often need to be reconnected. Review collected by and hosted on G2.com.

Verified User in Cosmetics

Mid-Market (51-1000 emp.)

2/12/2024

"Super intuitive tool for all relevant social media purposes"

4/5

What do you like best about Facelift Cloud?

What I like most is the super easy handling and the customer support Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

When it comes to reporting and monitoring, the handling is no longer quite so simple - you first have to find your way around. Review collected by and hosted on G2.com.

Samara E.

Customer Service Team Lead

Mid-Market (51-1000 emp.)

Originally submitted 12/16/2021

"All in 1"

5/5

What do you like best about Facelift Cloud?

A few months ago we began using Facelift at Myron in the customer service department. I love how easy it is to use and the best part is to have all messages, notifications, comments, etc, in one platform. Fully recommend. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

It would be great if the items for each social media be of different colors (1 color per social media). That way it would be easier to identify where it is coming from. For example, all things coming from Facebook be blue, IG be pink, etc. Review collected by and hosted on G2.com.