--- title: Facelift Cloud Reviews meta_title: 'Facelift Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 41 reviews by the users' company size, role or industry to find out how Facelift Cloud works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 41 scale: '5' date_modified: '2026-08-07' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Facelift Cloud Reviews **Vendor:** Facelift **Category:** [Social Media Suites](https://www.g2.com/categories/social-media-suites) **Average Rating:** 4.4/5.0 **Total Reviews:** 41 ## About Facelift Cloud With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant networks (Facebook, Instagram, TikTok, X(Twitter), etc.) and provides all components for social media marketing at an enterprise level. Facelift is ISO 27001 certified and offers maximum data security as it is fully hosted in Europe/Germany. ## Facelift Cloud Reviews ### 1. Comprehensive Social Media Management with Facelift **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Facelift Cloud?** Facelift impresses with its intuitive user interface and allows for centralized and efficient management of all social media channels. I particularly appreciate the extensive analysis functions and the content planning tool. **What do you dislike about Facelift Cloud?** Even though I really appreciate the analysis features, it is sometimes annoying that bugs keep appearing here and there. **What problems is Facelift Cloud solving and how is that benefiting you?** Facelift Cloud solves the problem of social media management by uniting all platforms in a single solution. This way, we no longer have to switch between different tools, which saves time and reduces the likelihood of errors. Particularly helpful is the centralized content planning and publishing, allowing campaigns to be managed more efficiently. The extensive analysis functions also help us to closely monitor the performance of our posts. Overall, we benefit from increased productivity and a structured workflow in social media management. ### 2. Easy scheduling of social media content **Rating:** 4.0/5.0 stars **Reviewed by:** Alexandra M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Facelift Cloud?** I have the option of planning my content plan well in advance. This means I no longer have to set reminders and actively think about it all the time. Once scheduled, Facelift does everything else by itself. **What do you dislike about Facelift Cloud?** Unfortunately, the information about failed publications often results in incorrect error messages: In Facelift, for example, the error message is displayed for one of several accounts, but the post has often been published successfully when it is checked again. **What problems is Facelift Cloud solving and how is that benefiting you?** I can plan my social media posts well in advance across multiple channels. ### 3. Social media tools facelift **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Facelift Cloud?** Structured planning of social media posts, good overview of open Google reviews/comments. **What do you dislike about Facelift Cloud?** Improve the discussion function, social media posts cannot always be posted because the profiles often need to be reconnected. **What problems is Facelift Cloud solving and how is that benefiting you?** Have an overview of Google reviews and respond to them. ### 4. Super intuitive tool for all relevant social media purposes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Facelift Cloud?** What I like most is the super easy handling and the customer support **What do you dislike about Facelift Cloud?** When it comes to reporting and monitoring, the handling is no longer quite so simple - you first have to find your way around. **What problems is Facelift Cloud solving and how is that benefiting you?** The Facelift Cloud supports me with simple editorial planning and communication with the agency. ### 5. All the features we need **Rating:** 3.5/5.0 stars **Reviewed by:** Nerea O. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2019 **What do you like best about Facelift Cloud?** Dashboard is extremely an incredible module y to spare time, and to examine all KPI of my networks consistently there to respond to my inquiries Intuitive ease of use, area of organization Hamburg, direct contact, support - Validation process - Roles and rights - Templates of post **What do you dislike about Facelift Cloud?** Organization of Facebook Sites is not quite the same as different Networks, that is somewhat troublesome. The labeling framework could utilize some work It's not the least expensive but rather the best instrument. A few sections still need improvement **Recommendations to others considering Facelift Cloud:** Once in a while we overlook that the apparatus is just in the same class as the individual utilizing it is great and quick, the Documentation is likewise excellent. **What problems is Facelift Cloud solving and how is that benefiting you?** Furthermore, it's useful for the brand character We had issues with benchmarking and KPI revealing We coorsinate our worldwide web based life group and their work - that makes the work process quicker We coorsinate our worldwide internet based life group and their work - that makes the work process quicker ### 6. Facelift making life easy **Rating:** 4.0/5.0 stars **Reviewed by:** Leah C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2019 **What do you like best about Facelift Cloud?** The publisher is very comprehensive and makes life so much easier when you are working on multiple accounts and platforms. **What do you dislike about Facelift Cloud?** The moderation module needs to be redesigned, it's a little confusing as it is now. **What problems is Facelift Cloud solving and how is that benefiting you?** Besides the fact that it is saving us time for social media scheduling, the engagement module allows quick and easy to setup landing pages and microsites for games and other promotional campaigns. ### 7. Very good, only a little is missing **Rating:** 4.0/5.0 stars **Reviewed by:** Michael S. | digital & online Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Facelift Cloud?** The way FL distributes the posts on the different channels **What do you dislike about Facelift Cloud?** Stories for Instagram and FB missing, no pictures for XING! **Recommendations to others considering Facelift Cloud:** Good Product with great support! **What problems is Facelift Cloud solving and how is that benefiting you?** We coordinate our global social media team and their work - that makes the workflow faster. And it's good for the brand identity. ### 8. FACELIFT "THE SOCIAL MEDIA MARKETING TOOL" **Rating:** 3.5/5.0 stars **Reviewed by:** Julian S. | Software Programmer, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2018 **What do you like best about Facelift Cloud?** Facelift enables to centrally and efficiently manage all activities on the social media like Facebook, instagram, Twitter, YouTube and mangy other channel. Also it is the secure way for social media marketing Dashboard is great feature so that can save time and easily analyse all KP. **What do you dislike about Facelift Cloud?** It works great but I wish there could be better insights and some feature could be still developed. **What problems is Facelift Cloud solving and how is that benefiting you?** A single inbox for all the social media helps to ● Save more time ● To increase the customer to producer relation ● To manage level with other competitors ● To plan events according to the insights **Official Response from Leonard Kähne:** > Hi Julian, Thank you very much for your review. Our development team is constantly working on improving Facelift Cloud and adding new important features. We therefore ensure a high-quality product and hope to keep our client's satisfaction-levels high. Kind regards, Team Facelift ### 9. Great for immediate dialogue **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2018 **What do you like best about Facelift Cloud?** User friendly and allows immediate response time. **What do you dislike about Facelift Cloud?** The display needs to be larger. When you are following the instructions the print is too small. **Recommendations to others considering Facelift Cloud:** Try it nothing to lose! **What problems is Facelift Cloud solving and how is that benefiting you?** Facelift Cloud allows immediate access for open communication. ### 10. Facelift Cloud **Rating:** 3.5/5.0 stars **Reviewed by:** Thomsa J. | Digital Marketing Manager, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2018 **What do you like best about Facelift Cloud?** The analytics dashboard because it has many data visualizations that help me understand and track our progress. **What do you dislike about Facelift Cloud?** I would like to see the product become more robust and integrate with other reporting tools. **What problems is Facelift Cloud solving and how is that benefiting you?** The social team team uses it to post, manage, and monitor social marketing campaigns. We chose this to help us consolidate our social campaign efforts and it's helped push more collaboration. **Official Response from Leonard Kähne:** > Hi Thomsa, Thank you for your review! Kind regards, Team Facelift ### 11. Very Useful CMS for Social Media Platforms **Rating:** 4.0/5.0 stars **Reviewed by:** Volker S. | Redakteur, Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2016 **What do you like best about Facelift Cloud?** Intuitive usability, location of company (Hamburg), direct contact, support. **What do you dislike about Facelift Cloud?** Some features seem to be in a beta state. **Recommendations to others considering Facelift Cloud:** Test it! **What problems is Facelift Cloud solving and how is that benefiting you?** No problems, just challenges. We use the Facelift cloud as a cms for all the social media platforms we use. It is very helpful for all the tasks we face there. ### 12. How Alphalyr manage efficiently all social accounts and track all social KPI **Rating:** 4.0/5.0 stars **Reviewed by:** Rémi V. | Co-founder, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2016 **What do you like best about Facelift Cloud?** I can work wih all my team to manage content of my social networks with : - Validation process - Roles and rights - Templates of post .... Moreover, I can manage all my moderation (on Facebook, Twitter..) in the same tools with response templates, alerting... Dashboard is really a great module y to save time, and to analyse all KPI of my communities. **What do you dislike about Facelift Cloud?** Some features I would like to improve my experience on the tool can be Instagram publication. I would like also to send automatically reporting to my team. But there are new features each month on the platform, so perhaps soon. **What problems is Facelift Cloud solving and how is that benefiting you?** With Facelift, I save a lot of time and I manage easily all my social networks. I can work with all the team to share and validate content. Moreover, I can analyse my performance on social networks, find some influent contents, track my competitors.. **Official Response from Leonard Kähne:** > Hello Rémi V., thank you for your review and your 4 star rating. As you said we are continuously developing the Cloud. We are releasing an iPhone companion app soon which will allow you to push your Facelift Cloud content directly into the Instagram app. Instagram does not allow direct publishing through the API but the app will make the process much easier for you. We are also developing new reporting features to fit your needs. Stay tuned! Best regards, Leo ### 13. Positiv Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2016 **What do you like best about Facelift Cloud?** Consultants, Personal Contact possibility, Location in Hamburg, They understand our needs **What do you dislike about Facelift Cloud?** Some parts still need development...they could be even more innovational **Recommendations to others considering Facelift Cloud:** Test it! **What problems is Facelift Cloud solving and how is that benefiting you?** Social Publishing & Monitoring of Events Saving Time Better Community Management Cost saving for monitoring of events ## Facelift Cloud Discussions - [Is Facelift Cloud GDPR compliant?](https://www.g2.com/discussions/gdpr-acc75fa1-f08a-4c72-98a9-2760cc6fcaa7) - 1 comment, 1 upvote - [View Facelift Cloud pricing details and edition comparison](https://www.g2.com/products/facelift-cloud/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A18%3A16+-0500&secure%5Bsession_id%5D=87b8cc4e-b7c3-47ec-8798-aeb54d7c689c&secure%5Btoken%5D=1a4793e9be856e8ad5daa98a0388c08d89e88f1cb13f611270689b8c2c9699c2&format=llm_user) ## Facelift Cloud Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Hashtag Analytics - Sentiment Analysis - Lead Attribution - Real-Time Analytics - Visual Analytics - Reporting/Analytics - Campaign Analytics - Keyword Tracking - Influencer Tracking - Activity Tracking - Engagement Tracking - Trend Analysis **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation - Image Library **Platform Interoperability** - Close Ecosystem API **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis - Social Media Monitoring - Competitor Monitoring - Hashtag Tracking - Engagement Tracking - Activity Tracking - Influencer Tracking - Impact Measurement **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integration - Social Media Integration **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Multi-Account Management - Social Ads - Campaign Planning - Hashtag Capabilites - Multi-Campaign - Customer Engagement - Automated Publishing - Real-Time Analytics **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label - Customizable Reports **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Additional Functionality** - Negative Feedback Management - Dashboard - Audience Analytics - Multi-Account Management - API - Collaboration Tools - AI Copilot - Data Import/Export - Data Visualization - Audience Engagement - Content Publishing Options - Content Discovery - Generative AI - Performance Metrics - Natural Language Processing - Optical Character Recognition - Campaign Analytics - Multi-Language - Multi-Channel Data Collection - Reporting/Analytics - Audience Targeting - Commenting/Notes - Approval Process Control - Content Library - Reporting & Statistics - Social Promotion - Real-Time Analytics - Customer Engagement - Automated Publishing - Benchmarking - Boolean Search - Tagging - Visual Analytics - Access Controls/Permissions - Reputation Management - Social Listening - Social Advertising - Customizable Reports - Campaign Management - Content Management - Workflow Management **Social Functionality** - Social Functionality **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - Generative AI - Benchmarking - Content Library - Charting - Dashboard - Multi-Channel Management - Dashboard Creation - AI Copilot - Automated Scheduling - Multi-Channel Data Collection - Activity Dashboard - Performance Metrics - Calendar Management - Commenting/Notes - Social Media Monitoring - Workflow Management - Post Scheduling - @mentions - Multi-Channel Marketing - Tagging - Data Import/Export - Data Visualization - Monitoring - Access Controls/Permissions - Competitor Monitoring - Search/Filter - Customizable Branding - Real-Time Data - Real-Time Monitoring - Social Promotion - Social Advertising - Content Management - Reporting & Statistics - Real-Time Reporting - Campaign Scheduling - Social Performance Management - Campaign Management - API **Additional Functionality** - Customizable Reports - Campaign Management - Customizable Branding - Social Advertising - Filtering - Approval Process Control - Keyword Tracking - Tagging - Activity Dashboard - Calendar Management - Workflow Management - Post Scheduling - Alerts/Notifications - Trend Analysis - API - Data Visualization - Sentiment Analysis - AI Copilot - Social Promotion - @mentions - Social Media Monitoring - Generative AI - Engagement Tracking - Collaboration Tools - Brand Tracking - Drag & Drop - Commenting/Notes - Content Management - Template Management **Campaign Management** - Campaign Dashboard - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities - Activity Dashboard - Retargeting Ads **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting - Audience Targeting **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Budget Management - Display Ad Management - Campaign Management - Ad Inventory Management - Alerts/Notifications - Document Management - File Management - Workflow Management - Email Management - Display Ad Management - Calendar Management - Task Management - Campaign Management - Deadline Management - Client Management - Project Management ## Top Facelift Cloud Alternatives - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,369 reviews) - [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) - 4.0/5.0 (959 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,806 reviews)