# EventsAir Reviews
**Vendor:** EventsAir  
**Category:** [Event Management Platforms](https://www.g2.com/categories/event-management-platforms)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 49
## About EventsAir
EventsAir is a comprehensive event management platform that handles every aspect of your event planning process. With over 30 years of expertise, EventsAir has powered 350,000+ successful, complex events, earning the trust of the industry&#39;s best to deliver seamless, standout experiences. Our user-friendly platform provides all the tools and technology event planners need to execute engaging in-person, virtual, and hybrid events from start to finish.



## EventsAir Pros & Cons
**What users like:**

- Users appreciate the **great customer support** of EventsAir, ensuring a smooth and efficient experience with the software. (5 reviews)
- Users find EventsAir&#39;s **ease of use** invaluable, appreciating the seamless integration of features for efficient event management. (5 reviews)
- Users value the **exceptional support** from EventsAir, facilitating a smooth event management experience with integrated features. (5 reviews)
- Users find the **navigation effortless** with EventsAir, enjoying its all-in-one system for seamless event management. (5 reviews)
- Users commend the **reliability** of EventsAir, appreciating its seamless integration and outstanding support throughout their event management. (5 reviews)
- Easy Creation (4 reviews)
- Users commend the **easy setup** of EventsAir, finding it straightforward and well-supported throughout the event management process. (4 reviews)
- Efficiency (4 reviews)
- Users value the **flexibility and comprehensive tools** of EventsAir, successfully achieving all event goals on a single platform. (4 reviews)
- Users value the **feature-rich integration** of EventsAir, contributing to organized and professional event management. (4 reviews)

**What users dislike:**

- Users find the **missing features** in EventsAir limiting, impacting complex processes like abstract submissions and reporting. (3 reviews)
- Users find the **complexity of the system** challenging, particularly with financial reporting and multiple currencies. (2 reviews)
- Users find the pricing of EventsAir to be **expensive** , especially with numerous added fees beyond the yearly subscription. (2 reviews)
- Users find the **high fees** of EventsAir can be a drawback, despite appreciating its comprehensive features. (2 reviews)
- Users find the **limited customization** in EventsAir frustrating, particularly regarding survey management and accommodation tools. (2 reviews)
- Users find the **limited features** of EventsAir challenging, especially for complex conference formats like 3-person panel submissions. (2 reviews)
- Users feel that EventsAir has **limited options** for event management, impacting flexibility and functionality. (2 reviews)
- Users face **platform limitations** with EventsAir, struggling with complex submission formats and inflexible tools affecting their experience. (2 reviews)
- Poor Navigation (2 reviews)
- Users find the **reporting capabilities lacking** , with needs for better export options and consistent filter settings. (2 reviews)

## EventsAir Reviews
  ### 1. Onboarding total nightmare: Two Months In and Still Not Live

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about EventsAir?**

The onboarding process has been a nightmare

**What do you dislike about EventsAir?**

It has been two months since we signed our contract, and we just went live with one app but there are still issues.  The other module still needs work. We gave them our dates (all of which were missed). We have sporadic meetings with their different teams, but they don't help us or ensure all necessary steps are completed.  Our CSM went on vacation for 10 days and gave us an 800# and the pooled CS email.  I emailed it multiple times and no one got back to me.  One saving grace is that their support team is responsive and helpful via email.  The modules can do a lot, but it is complicated to set up.

**What problems is EventsAir solving and how is that benefiting you?**

A single platform for all our event needs (registration, speaker management, sponsor management, budgeting)

  ### 2. Supportive and Informative Onboarding Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha T. | Chief Operating Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about EventsAir?**

The onboarding team (Francie & Deanna) have been fantastic - very informative and always ready to troubleshoot and problem-solve any questions we had. What I particularly like best about EventsAir is how the platform brings everything together in one place. The abstract system, registration, and contacts are all integrated, which makes managing information much easier and more efficient to use.

**What do you dislike about EventsAir?**

Our conference is a little complex, and one challenge we’ve encountered is with a 3-person panel format for abstract submissions. At no fault of our own, the system isn’t quite set up yet to support this functionality, which creates a bit of a limitation for us. We have found a solution for now; however, we are looking forward to it being more streamlined.

**What problems is EventsAir solving and how is that benefiting you?**

EventsAir is helping us simplify the complexity of managing a large-scale conference by centralising abstracts, registrations, and contacts in one platform. This integration saves time, reduces duplication, and makes the process much more efficient.

While our 3-person panel abstract format has been a challenge, and the system doesn’t yet fully support this setup, we’ve implemented a temporary workaround. Even so, having everything in one place has been a huge benefit, and we look forward to seeing more streamlined functionality in the future.

  ### 3. Super happy with EventsAir!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke W. | Special Events Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about EventsAir?**

All in one platform, no need to a la carte and order things separate. Great support team.

**What do you dislike about EventsAir?**

Be nice if we could see read receipts or have more info on communication statuses.

**What problems is EventsAir solving and how is that benefiting you?**

Greatly improved our registration process. Super easy platform to use and understand so saves work hours and time. Great visual website / landing page design so we don't have to constantly get help from Dev team or marketing.

  ### 4. EventsAir simplifies event management like a pro!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about EventsAir?**

EventsAir is incredibly user-friendly, even for someone new to the platform. I especially love how seamless the attendee management and reporting features are — it makes organizing events less stressful and more efficient. The dashboard is clean, intuitive, and packed with everything you need. It's saved me tons of time and helped me deliver more professional event experiences.

**What do you dislike about EventsAir?**

Honestly, the learning curve in the beginning can feel a little overwhelming because of the number of features. It would help to have more bite-sized tutorial videos built into the platform. That said, once you get the hang of it, it's smooth sailing.

**What problems is EventsAir solving and how is that benefiting you?**

EventsAir helps me manage all aspects of event planning in one place — from attendee registration and communication to reporting and scheduling. It’s made it easier to streamline my workflow, reduce manual tasks, and deliver professional experiences with fewer resources. It's also boosted collaboration across teams, especially during tight deadlines.

  ### 5. EventsAIR is the best event management software in the market.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alkis P. | Technical Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about EventsAir?**

The flexibility in creating forms, letters, reports, apps, pretty much everything.

**What do you dislike about EventsAir?**

It's becoming increasingly expensive. We often get told that we must make a change to something more expensive, with no alternative. I don't like how we were practically forced to transition to AirWallex, for example.

The scientific aspect (program, abstract submission etc.) has received few to no updates in years.

**What problems is EventsAir solving and how is that benefiting you?**

Having an all-in-one program. No matter how demanding the client is, I can design EventsAIR forms and apps in a way that suits their requirements.

  ### 6. Great product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about EventsAir?**

I like how Events Air allows you to have all aspects of your project in one product. It is great fundamentally and the response from the team when there are issues is great and timely.

**What do you dislike about EventsAir?**

It is still clunky in some respects and I think a bit more in terms of educating the user on what it can do needs to be improved and ore frequent.

**What problems is EventsAir solving and how is that benefiting you?**

It helps greatly with registration and communication with attendees.

  ### 7. difficult to learn, but easy to use afterwards

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denise Q. | Registration Secretary/consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2025

**What do you like best about EventsAir?**

Setup of online sites, reports and general use of the system is straightforward and anything not immediately evident in its application/use is readily explained by sales or support. Everyone works as a team to resolve issues and make the product outstanding.

**What do you dislike about EventsAir?**

Survey management and compilation of results leaves a lot to be desired - needs more options for exports - such as pie charts, etc directly from the results obtained section.
Planned communications do not always keep set filters

**What problems is EventsAir solving and how is that benefiting you?**

volume impacting effectiveness of interactive sites

**Official Response from Alex Urquhart:**

> Thank you for taking the time to share your experience with EventsAir Denise!

We’re really glad to hear you’ve found the platform intuitive and powerful — and that our support and sales teams have been able to assist you effectively. We pride ourselves on being a partner to our users, not just a provider, so your kind words mean a lot.

We also appreciate your feedback around survey management and planned communications. Enhanced reporting visuals and more robust filtering for communications are both areas we’re actively looking into. Your input helps us prioritize improvements.

Thank you again for being part of the EventsAir community. If you ever have suggestions or want to discuss features further, don’t hesitate to reach out — we’re always listening :) 

  ### 8. All-in-One Solution That Simplifies Everything

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2025

**What do you like best about EventsAir?**

All in one system, easy to get started, number of features, customer support.

**What do you dislike about EventsAir?**

It can take some time to understand how the system is setup and works. It isn't intuitive

**What problems is EventsAir solving and how is that benefiting you?**

Registration, check in, audience engagement.

  ### 9. Perfect tool for managing your events

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about EventsAir?**

The software is incredibly easy to use with a vast range of features that make running any event incredibly smooth. The team at EventsAir have been so easy to work with and have provided great support throughout our implementation of the software.

**What do you dislike about EventsAir?**

Some of the features are a bit barebones and could use with a bit more development to bring up to date but overall they still work well and are mostly intuitive

**What problems is EventsAir solving and how is that benefiting you?**

We needed a tool that could manage the submission of abstracts and papers for our conference. The ability to also sell our booths and tickets on the same platform was the icing on the cake

**Official Response from Alex Urquhart:**

> Thanks so much for the kind words about EventsAir! And we really appreciate your feedback. We currently have a number of projects underway at the moment to upgrade a lot of the areas of the platform, so hope to have improvements to you and all our users soon :) 

  ### 10. User friendly and looks professional

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2025

**What do you like best about EventsAir?**

EventsAir is very user friendly on both the organiser and the delegate side.
Customer service is also quite quick and responsive

**What do you dislike about EventsAir?**

There seems to be a number of glitches in the latest updates

**What problems is EventsAir solving and how is that benefiting you?**

They recently refreshed the attendee up with a more modern appeal.
Always working on fixing glitches that have been brought to their attention.


## EventsAir Discussions
  - [what are some of the advantages and disadvantages in eventsair ?
What makes eventsair different from the other software&#39;s ?](https://www.g2.com/discussions/advantages-and-disadvantages-a3421126-420d-48a0-9c24-f0b9f8161837) - 1 upvote
  - [what are some of the advantages and disadvantages in eventsair ?
What makes eventsair different from the other software&#39;s ?](https://www.g2.com/discussions/advantages-and-disadvantages) - 1 upvote

- [View EventsAir pricing details and edition comparison](https://www.g2.com/products/eventsair/reviews/eventsair-review-11417038?section=pricing&secure%5Bexpires_at%5D=2026-05-17+22%3A16%3A40+-0500&secure%5Bsession_id%5D=ad8e5085-9341-4aa1-9af4-2ba04ef79454&secure%5Btoken%5D=6c1238675acac18d4fc5dcda5ddff5d244123b2f58d948380129d4c0c17ccf69&format=llm_user)
## EventsAir Integrations
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## EventsAir Features
**Registration**
- Event creation
- User registration process
- Payment processing
- Mobile check-in
- On-site tickets and registration

**Marketing and Communications**
- Lead generation and retrieval
- Social media promotion
- Event website creation
- Email customization
- Contact list management

**Audience Engagement**
- Polls and Surveys
- Quizzes
- Audience Q&A
- Live Slides

**Agentic AI - Mobile Event Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Agentic AI - Event Planning**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

**Marketing and Communications**
- Event website creation
- Email automation
- Email customization
- Contact list management
- Social media promotion
- Lead generation and retrieval

**Attendee Engagement**
- Attendee networking
- Attendee surveys-attendee engagement

**Event Support**
- Hybrid/Virtual Events
- SMS Voting
- Event Security
- Integrations

**Agentic AI - Event Registration & Ticketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Event Operations**
- Hotel and transportation planning
- Staff management
- Budget management
- Session scheduling
- Speaker submissions
- Exhibition management

**Registration**
- Event creation
- User registration process
- Mobile check-in

**Engagement Analytics**
- Live Results
- Dashboards & Reporting
- Data Exporting

**Attendee Engagement**
- Event agendas and schedules
- Floor plans / maps
- Attendee networking
- Attendee surveys

**Agentic AI - Audience Response**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Platform**
- Performance and reliability
- Reporting and dashboards
- API / integrations
- Multiple event management

**Agentic AI - Event Management Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Agentic AI - Event Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top EventsAir Alternatives
  - [Cvent Event Marketing &amp; Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,075 reviews)
  - [Whova](https://www.g2.com/products/whova/reviews) - 4.8/5.0 (1,522 reviews)
  - [vFairs](https://www.g2.com/products/vfairs/reviews) - 4.7/5.0 (1,700 reviews)

