EventsAir Reviews & Product Details

The onboarding process has been a nightmare Review collected by and hosted on G2.com.

It has been two months since we signed our contract, and we just went live with one app but there are still issues. The other module still needs work. We gave them our dates (all of which were missed). We have sporadic meetings with their different teams, but they don't help us or ensure all necessary steps are completed. Our CSM went on vacation for 10 days and gave us an 800# and the pooled CS email. I emailed it multiple times and no one got back to me. One saving grace is that their support team is responsive and helpful via email. The modules can do a lot, but it is complicated to set up. Review collected by and hosted on G2.com.

The onboarding team (Francie & Deanna) have been fantastic - very informative and always ready to troubleshoot and problem-solve any questions we had. What I particularly like best about EventsAir is how the platform brings everything together in one place. The abstract system, registration, and contacts are all integrated, which makes managing information much easier and more efficient to use. Review collected by and hosted on G2.com.

Our conference is a little complex, and one challenge we’ve encountered is with a 3-person panel format for abstract submissions. At no fault of our own, the system isn’t quite set up yet to support this functionality, which creates a bit of a limitation for us. We have found a solution for now; however, we are looking forward to it being more streamlined. Review collected by and hosted on G2.com.

All in one platform, no need to a la carte and order things separate. Great support team. Review collected by and hosted on G2.com.

Be nice if we could see read receipts or have more info on communication statuses. Review collected by and hosted on G2.com.

EventsAir is incredibly user-friendly, even for someone new to the platform. I especially love how seamless the attendee management and reporting features are — it makes organizing events less stressful and more efficient. The dashboard is clean, intuitive, and packed with everything you need. It's saved me tons of time and helped me deliver more professional event experiences. Review collected by and hosted on G2.com.

Honestly, the learning curve in the beginning can feel a little overwhelming because of the number of features. It would help to have more bite-sized tutorial videos built into the platform. That said, once you get the hang of it, it's smooth sailing. Review collected by and hosted on G2.com.

The flexibility in creating forms, letters, reports, apps, pretty much everything. Review collected by and hosted on G2.com.

It's becoming increasingly expensive. We often get told that we must make a change to something more expensive, with no alternative. I don't like how we were practically forced to transition to AirWallex, for example.

The scientific aspect (program, abstract submission etc.) has received few to no updates in years. Review collected by and hosted on G2.com.

I like how Events Air allows you to have all aspects of your project in one product. It is great fundamentally and the response from the team when there are issues is great and timely. Review collected by and hosted on G2.com.

It is still clunky in some respects and I think a bit more in terms of educating the user on what it can do needs to be improved and ore frequent. Review collected by and hosted on G2.com.

Setup of online sites, reports and general use of the system is straightforward and anything not immediately evident in its application/use is readily explained by sales or support. Everyone works as a team to resolve issues and make the product outstanding. Review collected by and hosted on G2.com.

Survey management and compilation of results leaves a lot to be desired - needs more options for exports - such as pie charts, etc directly from the results obtained section.

Planned communications do not always keep set filters Review collected by and hosted on G2.com.

Training modules, on demand support, user interface Review collected by and hosted on G2.com.

Seems a little counter-intuitive and the features are easily identifiable. Review collected by and hosted on G2.com.

All in one system, easy to get started, number of features, customer support. Review collected by and hosted on G2.com.

It can take some time to understand how the system is setup and works. It isn't intuitive Review collected by and hosted on G2.com.

The software is incredibly easy to use with a vast range of features that make running any event incredibly smooth. The team at EventsAir have been so easy to work with and have provided great support throughout our implementation of the software. Review collected by and hosted on G2.com.

Some of the features are a bit barebones and could use with a bit more development to bring up to date but overall they still work well and are mostly intuitive Review collected by and hosted on G2.com.