--- title: EventsAir Reviews meta\_title: 'EventsAir Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 49 reviews by the users' company size, role or industry to find out how EventsAir works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 49 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management ---

### EventsAir Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the **great customer support** of EventsAir, enhancing their overall experience with the software. [(5 mentions)](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1117251&qs=pros-and-cons#reviews)

Users value the **ease of use** of EventsAir, appreciating its integration and support for efficient event management. [(5 mentions)](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1116465&qs=pros-and-cons#reviews)

Users value the **great support team** at EventsAir, which enhances their overall experience and event management ease. [(5 mentions)](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1117124&qs=pros-and-cons#reviews)

Users appreciate the **navigation ease** of EventsAir, finding it straightforward to locate information and utilize features effectively. [(5 mentions)](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1117520&qs=pros-and-cons#reviews)

Users praise the **reliability** of EventsAir, highlighting seamless integration and excellent support for effective event management. [(5 mentions)](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1117924&qs=pros-and-cons#reviews)

Users find **missing features** in EventsAir limit functionality, causing challenges in panel setups and survey management. [(3 mentions)](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1116346&qs=pros-and-cons#reviews)

Users find the **system complexity** challenging, as it requires time to learn and navigate effectively. [(2 mentions)](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1116452&qs=pros-and-cons#reviews)

Users find EventsAir **expensive** , with additional fees beyond the initial yearly cost impacting overall satisfaction. [(2 mentions)](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1118053&qs=pros-and-cons#reviews)

Users find the **high fees** associated with EventsAir to be a significant drawback despite its valuable features. [(2 mentions)](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1117197&qs=pros-and-cons#reviews)

Users express concerns about **limited customization** , particularly in survey exports and inflexible accommodation tools. [(2 mentions)](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1117389&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of EventsAir

##### 1. Customer Support

Users commend the **great customer support** of EventsAir, enhancing their overall experience with the software.
[
See 5 mentions
](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1117251&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Brooke W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brooke W.")
BW

Brooke W.

Mid-Market (51-1000 emp.)

5.0/5

"Super happy with EventsAir!"

What do you like about EventsAir?

All in one platform, no need to a la carte and order things separate. Great support team.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"All-in-One Solution That Simplifies Everything"

What do you like about EventsAir?

All in one system, easy to get started, number of features, customer support.

##### 2. Ease of Use

Users value the **ease of use** of EventsAir, appreciating its integration and support for efficient event management.
[
See 5 mentions
](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1116465&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"All-in-One Solution That Simplifies Everything"

What do you like about EventsAir?

All in one system, easy to get started, number of features, customer support.

ST

Samantha T.

Small-Business (50 or fewer emp.)

5.0/5

"Supportive and Informative Onboarding Experience"

What do you like about EventsAir?

The onboarding team (Francie & Deanna) have been fantastic - very informative and always ready to troubleshoot and problem-solve any questions we

##### 3. Helpful

Users value the **great support team** at EventsAir, which enhances their overall experience and event management ease.
[
See 5 mentions
](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1117124&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Brooke W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brooke W.")
BW

Brooke W.

Mid-Market (51-1000 emp.)

5.0/5

"Super happy with EventsAir!"

What do you like about EventsAir?

All in one platform, no need to a la carte and order things separate. Great support team.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"All-in-One Solution That Simplifies Everything"

What do you like about EventsAir?

All in one system, easy to get started, number of features, customer support.

##### 4. Navigation Ease

Users appreciate the **navigation ease** of EventsAir, finding it straightforward to locate information and utilize features effectively.
[
See 5 mentions
](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1117520&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"All-in-One Solution That Simplifies Everything"

What do you like about EventsAir?

All in one system, easy to get started, number of features, customer support.

 ![Sophie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophie H.")
SH

Sophie H.

Small-Business (50 or fewer emp.)

4.5/5

"It is getting more userfriendly every year"

What do you like about EventsAir?

The reports and the easy way to find my information

##### 5. Reliability

Users praise the **reliability** of EventsAir, highlighting seamless integration and excellent support for effective event management.
[
See 5 mentions
](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1117924&qs=pros-and-cons#reviews)

See Related User Reviews

ST

Samantha T.

Small-Business (50 or fewer emp.)

5.0/5

"Supportive and Informative Onboarding Experience"

What do you like about EventsAir?

The onboarding team (Francie & Deanna) have been fantastic - very informative and always ready to troubleshoot and problem-solve any questions we

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Hayden Littler - excellent service"

What do you like about EventsAir?

Great, flexible, allows me and my organisation to achieve all of our event related goals in the one platform.

### 5 Cons or Disadvantages of EventsAir

##### 1. Missing Features

Users find **missing features** in EventsAir limit functionality, causing challenges in panel setups and survey management.
[
See 3 mentions
](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1116346&qs=pros-and-cons#reviews)

See Related User Reviews

ST

Samantha T.

Small-Business (50 or fewer emp.)

5.0/5

"Supportive and Informative Onboarding Experience"

What do you dislike about EventsAir?

Our conference is a little complex, and one challenge we’ve encountered is with a 3-person panel format for abstract submissions. At no fault of our o

 ![Denise Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denise Q.")
DQ

Denise Q.

Small-Business (50 or fewer emp.)

5.0/5

"difficult to learn, but easy to use afterwards"

What do you dislike about EventsAir?

Survey management and compilation of results leaves a lot to be desired - needs more options for exports - such as pie charts, etc directly from the r

##### 2. Complexity

Users find the **system complexity** challenging, as it requires time to learn and navigate effectively.
[
See 2 mentions
](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1116452&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"All-in-One Solution That Simplifies Everything"

What do you dislike about EventsAir?

It can take some time to understand how the system is setup and works. It isn't intuitive

 ![Sophie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophie H.")
SH

Sophie H.

Small-Business (50 or fewer emp.)

4.5/5

"It is getting more userfriendly every year"

What do you dislike about EventsAir?

The financial reporting is difficult when using more than one currency and VAT.

##### 3. Expensive

Users find EventsAir **expensive** , with additional fees beyond the initial yearly cost impacting overall satisfaction.
[
See 2 mentions
](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1118053&qs=pros-and-cons#reviews)

See Related User Reviews

CB

Chantal B.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Customer Service & Always Improving the Product"

What do you dislike about EventsAir?

New AI customer service feature is not very accurate. Lots of added fees after the initial yearly fee.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"EventsAir has been exactly what we needed!"

What do you dislike about EventsAir?

Overall we were very happy with the product and would recommend EventsAir to anyone considering event/festival/conference managment. As a school, the

##### 4. High Fees

Users find the **high fees** associated with EventsAir to be a significant drawback despite its valuable features.
[
See 2 mentions
](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1117197&qs=pros-and-cons#reviews)

See Related User Reviews

CB

Chantal B.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Customer Service & Always Improving the Product"

What do you dislike about EventsAir?

New AI customer service feature is not very accurate. Lots of added fees after the initial yearly fee.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"EventsAir has been exactly what we needed!"

What do you dislike about EventsAir?

Overall we were very happy with the product and would recommend EventsAir to anyone considering event/festival/conference managment. As a school, the

##### 5. Limited Customization

Users express concerns about **limited customization** , particularly in survey exports and inflexible accommodation tools.
[
See 2 mentions
](https://www.g2.com/products/eventsair/reviews?filters%5Bsentiment_snippet%5D=1117389&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Denise Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denise Q.")
DQ

Denise Q.

Small-Business (50 or fewer emp.)

5.0/5

"difficult to learn, but easy to use afterwards"

What do you dislike about EventsAir?

Survey management and compilation of results leaves a lot to be desired - needs more options for exports - such as pie charts, etc directly from the r

TR

Tove R.

Small-Business (50 or fewer emp.)

5.0/5

"EventsAir as main tool for running "complecated" Events"

What do you dislike about EventsAir?

The accommodation tool is unflexible and could be great is some updates are made to this feature

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/28/2026

"Onboarding total nightmare: Two Months In and Still Not Live"

2/5

What do you like best about EventsAir?

The onboarding process has been a nightmare Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

It has been two months since we signed our contract, and we just went live with one app but there are still issues. The other module still needs work. We gave them our dates (all of which were missed). We have sporadic meetings with their different teams, but they don't help us or ensure all necessary steps are completed. Our CSM went on vacation for 10 days and gave us an 800# and the pooled CS email. I emailed it multiple times and no one got back to me. One saving grace is that their support team is responsive and helpful via email. The modules can do a lot, but it is complicated to set up. Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

A single platform for all our event needs (registration, speaker management, sponsor management, budgeting) Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

ST

Samantha T.

Chief Operating Officer

Small-Business (50 or fewer emp.)

9/18/2025

"Supportive and Informative Onboarding Experience"

5/5

What do you like best about EventsAir?

The onboarding team (Francie & Deanna) have been fantastic - very informative and always ready to troubleshoot and problem-solve any questions we had. What I particularly like best about EventsAir is how the platform brings everything together in one place. The abstract system, registration, and contacts are all integrated, which makes managing information much easier and more efficient to use. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

Our conference is a little complex, and one challenge we’ve encountered is with a 3-person panel format for abstract submissions. At no fault of our own, the system isn’t quite set up yet to support this functionality, which creates a bit of a limitation for us. We have found a solution for now; however, we are looking forward to it being more streamlined. Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

EventsAir is helping us simplify the complexity of managing a large-scale conference by centralising abstracts, registrations, and contacts in one platform. This integration saves time, reduces duplication, and makes the process much more efficient.

While our 3-person panel abstract format has been a challenge, and the system doesn’t yet fully support this setup, we’ve implemented a temporary workaround. Even so, having everything in one place has been a huge benefit, and we look forward to seeing more streamlined functionality in the future. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Brooke W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brooke W.")
BW

Brooke W.

Special Events Lead

Mid-Market (51-1000 emp.)

12/3/2025

"Super happy with EventsAir!"

5/5

What do you like best about EventsAir?

All in one platform, no need to a la carte and order things separate. Great support team. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

Be nice if we could see read receipts or have more info on communication statuses. Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

Greatly improved our registration process. Super easy platform to use and understand so saves work hours and time. Great visual website / landing page design so we don't have to constantly get help from Dev team or marketing. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
AC

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

7/22/2025

"EventsAir simplifies event management like a pro!"

5/5

What do you like best about EventsAir?

EventsAir is incredibly user-friendly, even for someone new to the platform. I especially love how seamless the attendee management and reporting features are — it makes organizing events less stressful and more efficient. The dashboard is clean, intuitive, and packed with everything you need. It's saved me tons of time and helped me deliver more professional event experiences. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

Honestly, the learning curve in the beginning can feel a little overwhelming because of the number of features. It would help to have more bite-sized tutorial videos built into the platform. That said, once you get the hang of it, it's smooth sailing. Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

EventsAir helps me manage all aspects of event planning in one place — from attendee registration and communication to reporting and scheduling. It’s made it easier to streamline my workflow, reduce manual tasks, and deliver professional experiences with fewer resources. It's also boosted collaboration across teams, especially during tight deadlines. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

AP

Alkis P.

Technical Director

Small-Business (50 or fewer emp.)

7/22/2025

"EventsAIR is the best event management software in the market."

5/5

What do you like best about EventsAir?

The flexibility in creating forms, letters, reports, apps, pretty much everything. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

It's becoming increasingly expensive. We often get told that we must make a change to something more expensive, with no alternative. I don't like how we were practically forced to transition to AirWallex, for example.

The scientific aspect (program, abstract submission etc.) has received few to no updates in years. Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

Having an all-in-one program. No matter how demanding the client is, I can design EventsAIR forms and apps in a way that suits their requirements. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services")
UE

Verified User in Events Services

Small-Business (50 or fewer emp.)

7/22/2025

"Great product"

4/5

What do you like best about EventsAir?

I like how Events Air allows you to have all aspects of your project in one product. It is great fundamentally and the response from the team when there are issues is great and timely. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

It is still clunky in some respects and I think a bit more in terms of educating the user on what it can do needs to be improved and ore frequent. Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

It helps greatly with registration and communication with attendees. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Denise Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denise Q.")
DQ

Denise Q.

Registration Secretary/consultant

Small-Business (50 or fewer emp.)

4/16/2025

"difficult to learn, but easy to use afterwards"

5/5

What do you like best about EventsAir?

Setup of online sites, reports and general use of the system is straightforward and anything not immediately evident in its application/use is readily explained by sales or support. Everyone works as a team to resolve issues and make the product outstanding. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

Survey management and compilation of results leaves a lot to be desired - needs more options for exports - such as pie charts, etc directly from the results obtained section.

Planned communications do not always keep set filters Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

volume impacting effectiveness of interactive sites Review collected by and hosted on G2.com.

Show More

Response from Alex Urquhart of EventsAir

[Editedit](https://www.g2.com/survey_responses/eventsair-review-11054130/official_response/edit)

Thank you for taking the time to share your experience with EventsAir Denise!

We’re really glad to hear you’ve found the platform intuitive and powerful — and that our support and sales teams have been able to assist you effectively. We pride ourselves on being a partner to our users, not just a provider, so your kind words mean a lot.

We also appreciate your feedback around survey management and planned communications. Enhanced reporting visuals and more robust filtering for communications are both areas we’re actively looking into. Your input helps us prioritize improvements.

Thank you again for being part of the EventsAir community. If you ever have suggestions or want to discuss features further, don’t hesitate to reach out — we’re always listening :)

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Trent W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trent W.")
TW

Trent W.

Event Manager

Mid-Market (51-1000 emp.)

7/21/2025

"The learning curve is high, but EventsAir lowers it down"

4/5

What do you like best about EventsAir?

Training modules, on demand support, user interface Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

Seems a little counter-intuitive and the features are easily identifiable. Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

Professional registration platform and a single point of information. Streamline some systems too! Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy")
AO

Verified User in Oil & Energy

Enterprise (\> 1000 emp.)

11/26/2025

"All-in-One Solution That Simplifies Everything"

4.5/5

What do you like best about EventsAir?

All in one system, easy to get started, number of features, customer support. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

It can take some time to understand how the system is setup and works. It isn't intuitive Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

Registration, check in, audience engagement. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

4/15/2025

"Perfect tool for managing your events"

5/5

What do you like best about EventsAir?

The software is incredibly easy to use with a vast range of features that make running any event incredibly smooth. The team at EventsAir have been so easy to work with and have provided great support throughout our implementation of the software. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

Some of the features are a bit barebones and could use with a bit more development to bring up to date but overall they still work well and are mostly intuitive Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

We needed a tool that could manage the submission of abstracts and papers for our conference. The ability to also sell our booths and tickets on the same platform was the icing on the cake Review collected by and hosted on G2.com.

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Response from Alex Urquhart of EventsAir

[Editedit](https://www.g2.com/survey_responses/eventsair-review-11051659/official_response/edit)

Thanks so much for the kind words about EventsAir! And we really appreciate your feedback. We currently have a number of projects underway at the moment to upgrade a lot of the areas of the platform, so hope to have improvements to you and all our users soon :)

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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##### Categories on G2

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