Top 10 elevio by Dixa Alternatives & Competitors

Top 10 Alternatives to elevio by Dixa Recently Reviewed By G2 Community

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Freshdesk
By Freshworks
4.4/5
(3,687)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to elevio by Dixa, Freshdesk is:
Slower to reach roi
Categories in common with elevio by Dixa:
Customer Self-Service

Document360
By Kovai Limited
4.7/5
(498)
Product Description
Document360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease
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Reviewers say compared to elevio by Dixa, Document360 is:
Slower to reach roi
Easier to set up
Better at support
Categories in common with elevio by Dixa:
Customer Self-Service

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,769)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to elevio by Dixa, Fin by Intercom is:
Slower to reach roi
More expensive
Categories in common with elevio by Dixa:
Customer Self-Service
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WalkMe
By SAP
4.5/5
(542)
Product Description
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.
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Reviewers say compared to elevio by Dixa, WalkMe is:
Slower to reach roi
More expensive
Categories in common with elevio by Dixa:
Customer Self-Service

Whatfix
By Whatfix
4.6/5
(515)
Product Description
Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.
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Reviewers say compared to elevio by Dixa, Whatfix is:
Slower to reach roi
More expensive
Better at support
Categories in common with elevio by Dixa:
Customer Self-Service

HubSpot Service Hub
By HubSpot
4.4/5
(2,887)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Reviewers say compared to elevio by Dixa, HubSpot Service Hub is:
Slower to reach roi
More expensive
Categories in common with elevio by Dixa:
Customer Self-Service

Salesforce Service Cloud
By Salesforce
4.4/5
(7,199)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to elevio by Dixa, Salesforce Service Cloud is:
Slower to reach roi
More expensive
Categories in common with elevio by Dixa:
Customer Self-Service

Help Scout
By Help Scout
4.4/5
(423)
Product Description
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.
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Reviewers say compared to elevio by Dixa, Help Scout is:
Slower to reach roi
Easier to set up
Categories in common with elevio by Dixa:
Customer Self-Service

NiCE CXone Mpower
By NiCE
4.3/5
(1,727)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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Reviewers say compared to elevio by Dixa, NiCE CXone Mpower is:
Slower to reach roi
Categories in common with elevio by Dixa:
Customer Self-Service

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