eftsure Reviews & Product Details

From an end user perspective the biggest plus for me is the ease of use of the post verified vendor. That is once I see the green thumbs up it signifies to me that EFTSure verification has been successful and therefore the vendor banking details have been verified and the vendor is legitimate and therefore everything is green lit for payment approval. I heavily rely on the EFTSure verification when reviewing AP payments on a weekly basis. The product/software provides the AP team with a good balance of flexibility and controls. Review collected by and hosted on G2.com.

The verification process can create some friction with our vendors/customers as they get concerned about providing sensitive details to an external third party. This is more of an issue when onboarding smaller (sole traders/family owned and operated businesses) vendors. But once the vendor/supplier understands the reason for the verification call from EFTSure, things are generally ok. Review collected by and hosted on G2.com.

Having worked in Finance for many years, I truly appreciate the peace of mind that Eftsure provides. With scams becoming increasingly common, it's reassuring to see a company genuinely focused on helping businesses protect their financial operations and detect fraudulent activity. In my opinion, this is a product that every business ought to consider. Review collected by and hosted on G2.com.

At this point, after using it for some time, we haven't found anything to dislike. Review collected by and hosted on G2.com.

We've been impressed with the high hit rate on verification of supplier banking details (circa 80%). Additionally, we've also found a more efficient supplier onboarding process to the heavily manual process we had before eftsure was put in place. We are using eftsure daily, whether that is onboarding, or verifying payment ABA files, to changing of bank details for existing suppliers.

We enjoy the ease of use, and also the speed of which bank details are verified for those which do not already existing in the eftsure existing database.

The implementation process worked well and we had dedicated support people to help cleanse our existing supplier listing, and integrating this into the eftsure environment, and setting up templates for the various companies we have within our Group of companies. Review collected by and hosted on G2.com.

We haven't come across any instances where we've disliked the last 12 months since we commenced using eftsure. Review collected by and hosted on G2.com.

Eftsure has transformed the way our finance team handles vendor payments. The platform’s intuitive interface makes it incredibly easy to verify supplier details, and the real-time alerts give us peace of mind knowing we’re protected against fraud. What I appreciate most is how it streamlines supplier onboarding—what used to take days now takes minutes. The accuracy of its crowd-sourced database is impressive, and it’s clear that Eftsure is built with finance professionals in mind. Since implementing it, we've significantly reduced the risk of payment errors and fraudulent transactions. Highly recommended for any business looking to tighten its payment controls and boost operational efficiency. Review collected by and hosted on G2.com.

The system sometimes flags legitimate suppliers as suspicious, which slows down our payment process and creates extra admin work. I’ve also found that integrating Eftsure with our existing ERP wasn’t as smooth as we expected—it took more IT support than we had planned for. Review collected by and hosted on G2.com.

Eftsure has been an outstanding addition to our payment processes. It gives us peace of mind by verifying supplier bank details in real time, which helps prevent fraud and costly errors. Since implementing the platform, we've seen a noticeable improvement in the accuracy and security of our electronic payments.

The onboarding experience was smooth, and their customer support team is consistently responsive and helpful. From a financial control and compliance perspective, Eftsure adds a strong layer of assurance. Ensuring payments are always made to the correct recipients. This is vital for maintaining trust with our partners and staying aligned with regulatory requirements. Review collected by and hosted on G2.com.

Honestly, nothing comes to mind. We've been using Eftsure for over a year now and haven't encountered any issues. The platform works exactly as expected. It's reliable, secure, and easy to use. We've had a smooth experience from day one, with no negatives to report. Review collected by and hosted on G2.com.

The setup process is managed by a dedicated Customer Success Manager and they offer support throughout the process with advise on loading up the initial Supplier list and setting up users, plus providing training to the team.

Once all setup up, having access to their supplier database means that most of the verifications are instant, and if they are a new supplier to EFTSURE, then you are able to request an urgent verification if the payment is time sensitive. It certainly gives you peace of mind knowing that the payment batches can be checked prior to loading into the bank for payment. It is particularly appreciated by our account signatories and gives them the added assurance that the payments will reach who they are intended to reach, and significantly reduces the likelihood of fraudulent bank details being used/uploaded. Review collected by and hosted on G2.com.

When we first joined EFTSURE in the early days, bank account verification could take a little longer as suppliers were not used to being contacted by EFTSURE, or knew much about them. EFTSURE have increased the efficiency of this process, plus as more suppliers are using EFTSURE now than ever before, they also understand the importance of a quick turnaround. Plus, the database keeps growing and oftentimes the verifications are immediate as the supplier in question is already on their database Review collected by and hosted on G2.com.

EFTsure has been a game-changer for our organisation. The platform is intuitive, secure, and incredibly effective at strengthening our internal financial controls. Its vendor verification system gives us peace of mind, ensuring that every payment we make is going to the right place. What’s even more exciting is EFTsure’s expanding international verification feature. This is a huge step forward for businesses like ours that deal with global suppliers, it means we can now verify international vendors with the same confidence we’ve come to expect from EFTsure’s domestic services. On top of that, EFTsure’s customer support is outstanding. The team is always responsive, knowledgeable and genuinely helpful, making the entire experience smooth and stress-free. Highly recommend EFTsure to any organisation looking to safeguard payments, streamline vendor management and now go global with confidence! Review collected by and hosted on G2.com.

Emails sent from EFTsure’s domain have occasionally been mistaken for phishing attempts by suppliers, leading to lower response rates during onboarding. Review collected by and hosted on G2.com.

What a brilliant piece of software! I was very cautious at first when I received a supplier onboarding invitation. The whole thing seemed so easy to fraud... until I actually clicked the link and went through their supplier onboarding experience. It’s incredibly clever, well thought out, and easy to use.

Years later, we're now paying for this software as a service and it’s 100% worth the Annual License Fees. We had a fantastic GoLive where I could call my support specialist ... which is so much quicker than emailing.

The best thing about EFTsure is the time it saves me. When we start trading with a new supplier, all I need to do is enter their BSB and Account Number into the EFTsure portal. If the account has been previously EFTsure certified, you can trust the banking information is accurate.

In my experience, about 80% of the suppliers we deal with are already EFTsure certified. If they’re not in the system, I just send them an onboarding invitation. Review collected by and hosted on G2.com.

Nothing to dislike, so far its perfection! Review collected by and hosted on G2.com.

The time savings associated with verifying vendors' payment details is worth every cent, not to mention the peace of mind that third party verification provides. I also appreciate that Eftsure are regularly reviewing their processes, systems, and requirements to stay one step ahead of bad actors. Review collected by and hosted on G2.com.

Initially some smaller vendors, or vendors less-used to corporate firms found the system a little tricky to work with, but as Eftsure has become used more broadly, this is less of a concern. Review collected by and hosted on G2.com.

Since 2023, RetPro Management Pty Ltd has benefited from a secure and efficient supplier onboarding process through Eftsure—even in urgent situations. The platform’s combination of multi-layered verification, responsive support, and robust audit trails has ensured our payments are processed safely and with confidence.

As part of this commitment, MA Financial Group is engaging Eftsure Pty Limited to verify the payment details of all contractors and suppliers before payments are processed. This verification helps to:

Minimise the risk of errors or fraud in supplier payments

Ensure payments are made only to the intended recipients

We highly recommend Eftsure to any organisation seeking a trusted, streamlined, and fraud-resilient solution for supplier data and bank account verification.

Recently, RetPro Management Pty Ltd rebranded to MA Financial Group / MA Real Estate Services Pty Ltd. We would like to express our sincere appreciation to the Eftsure team—especially Lady Sayago, Sewraj Boodhooa, and Bradley Walker from Technical Support—for their exceptional assistance during this transition. This process involved updating our email domain, usernames, email addresses, and onboarding forms as part of the rebranding.

Lady provided outstanding support throughout the project. Her clear communication, proactive coordination, and attention to detail ensured that every change was implemented smoothly and on schedule. Behind the scenes, Sewraj and Bradley worked diligently to deliver a seamless rollout. We would also like to highlight Sewraj’s valuable guidance, which was instrumental in addressing potential user login issues effectively.

Thanks to their combined efforts, our user transition on 02.09.25 was remarkably smooth, with minimal password reset issues and quick, effective resolutions whenever required.

The professionalism, responsiveness, and dedication demonstrated by the entire Eftsure team were key to the success of this project. We are truly grateful for their support and have no hesitation in recommending Eftsure to any organisation undertaking technical integrations or system updates. Review collected by and hosted on G2.com.

The only minor drawback we’ve experienced with Eftsure has been occasional login issues related to 2FA, which are now being addressed. Overall, it remains an excellent and highly reliable system. Review collected by and hosted on G2.com.