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eftsure

By eftsure

4.9 out of 5 stars
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How would you rate your experience with eftsure?

eftsure Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

eftsure Integrations

(6)
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eftsure Reviews (105)

Reviews

eftsure Reviews (105)

4.9
105 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Retail
ER
Enterprise (> 1000 emp.)
"Excellent service"
What do you like best about eftsure?

Ensures the safety of our payments to suppliers Review collected by and hosted on G2.com.

What do you dislike about eftsure?

Nothing that I can think of right now... Review collected by and hosted on G2.com.

RH
Senior Financial Accountant
Mid-Market (51-1000 emp.)
"EFTSure provides assurance that the vendors we are paying are legit"
What do you like best about eftsure?

Ease of use. Saves me a lot of time reviewing AP batches Review collected by and hosted on G2.com.

What do you dislike about eftsure?

Can sometimes take a couple of weeks to verify a vendors bank details Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Mid-Market (51-1000 emp.)
"Prompt Customer Support"
What do you like best about eftsure?

Prompt Customer Support and clear instructions Review collected by and hosted on G2.com.

What do you dislike about eftsure?

Verifying of international suppliers takes longer than expected Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Mid-Market (51-1000 emp.)
"My experience with EFTsure has always been professional. All requests are actioned promptly."
What do you like best about eftsure?

EFTsure is most helpful for businesses by providing a secure and automated system to verify vendor payments details mitigating the risk of fraud, error and cybercrime. Review collected by and hosted on G2.com.

What do you dislike about eftsure?

I have found not downsides in using eftsure. Review collected by and hosted on G2.com.

SM
Mid-Market (51-1000 emp.)
"EFTSure makes confirming bank details a breeze"
What do you like best about eftsure?

I can confirm bank details for most suppliers instantly, if EFTSure does not have the bank details on file they will contact the supplier to confirm and advise me once done. Our Customer Service Manager has been very helpful in providing any assistance. Review collected by and hosted on G2.com.

What do you dislike about eftsure?

You can end up with duplicated supplier records Review collected by and hosted on G2.com.

Verified User in Sports
AS
Mid-Market (51-1000 emp.)
"Comforting change"
What do you like best about eftsure?

Efstures ability to externally and securely confirm bank details. Review collected by and hosted on G2.com.

What do you dislike about eftsure?

When bank accounts differ, it should automatically make them green. Names don't matter! Review collected by and hosted on G2.com.

Verified User in Mining & Metals
AM
Mid-Market (51-1000 emp.)
"A Reliable, Secure, User Friendly and Great Customer Services Company"
What do you like best about eftsure?

Provides a layer of security and confidence when making payments to suppliers. Being able to contact someone to discuss any concerns that arise. Offers a number of options allowing you to customise to your organisation's needs. Its easy to use. Review collected by and hosted on G2.com.

What do you dislike about eftsure?

Convincing Suppliers that the emails/calls from EFTsure are not suspicious.

Using international suppliers is a little more time consuming.

Sometimes their icons/comments need more information. However the team respond to any questions raised through the chat in a very timely manner. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Mid-Market (51-1000 emp.)
"Very friendly and prompt customer service provided by the support team."
What do you like best about eftsure?

All the Supplier information is easily accessible. Banking verification is of utmost importance to avoid fraudulent activities. Navigating through the portal is very easy and the apporval process is seamless.Verifying vendors' bank account details gives our organization great peace of mind.The passion and dedication by the Eftsure team is commendable (especially Yazman Nemra) .The team is very supportive,so knowledgable when assisting with any concerns. Review collected by and hosted on G2.com.

What do you dislike about eftsure?

At times it does take a while for the dashboard and the supplier profile to load.

other than that I have had great experiences dealing with the Customer Support team. Review collected by and hosted on G2.com.

DD
Mid-Market (51-1000 emp.)
"A Customer Focused Organisation"
What do you like best about eftsure?

The eftsure portal provides a seamless navigation experience, making it quick and effortless to onboard new suppliers. I truly value eftsure's customer-centric approach, as they consistently demonstrate efficiency and a willingness to assist whenever we require support. Additionally, the integration of eftsure with our bank is extremely beneficial, eliminating the need to upload the payment file into eftsure separately for verification. Review collected by and hosted on G2.com.

What do you dislike about eftsure?

Due to the proliferation of suspicious and scam emails in recent times, one major drawback is that numerous suppliers approach the onboarding process with skepticism when reviewing the emails they receive. To address this issue, I have taken the initiative of sending an email to suppliers, notifying them in advance about the onboarding email they will be receiving and reassuring them that it is legitimate, not a scam Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Enterprise (> 1000 emp.)
"Eftsure has added a layer of protection that we could not have economically achieved internally"
What do you like best about eftsure?

Eftsure gives us peace of mind that our payments are going out to the intended receiver.

The pay review feature has made teh overall AP process much more efficient by reducing the amount ofreversals and rejections. Review collected by and hosted on G2.com.

What do you dislike about eftsure?

The onboarding of internation suppliers is a little more cumbersome and we have found that some of our suppliers struggle with the interface.

Improving the communication capability between Supplier, Verification Officers and Eftsure Customer would streamline this process. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

6 months

Average Discount

9%

eftsure Features
Payment Verification
Bot Mitigation
Real-Time Monitoring
ID Analytics
Intelligence Reporting
Incident Reports
Fraud Markers
Transaction Scoring
Blacklisting
Cross-system Integration
Adaptive Learning
Decision Making