# Ease Reviews **Vendor:** Employee Navigator **Category:** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,446 ## About Ease Ease helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information. Today, more than 75,000 SMBs use Ease for benefits and HR. ## Ease Pros & Cons **What users like:** - Users find Ease's **user-friendly interface** makes setup and navigation seamless and efficient for clients. (4 reviews) - Users value the **simple aesthetics and obvious navigation** of Ease, enhancing user-friendliness for effortless client setup. (4 reviews) - Users value the **easy setup** of Ease, allowing quick client enrollment and smooth benefits management. (2 reviews) - Users love the **simple aesthetics and obvious navigation** of Ease, highlighting its user-friendly design. (2 reviews) - Users find the **ease of understanding** of Ease very straightforward and user-friendly. (1 reviews) - Easy Access (1 reviews) - Easy Management (1 reviews) - Easy Tracking (1 reviews) - Implementation Ease (1 reviews) - Navigation Ease (1 reviews) **What users dislike:** - Users find **integration issues** with payroll and HR features, limiting their experience with Ease's full potential. (1 reviews) - Users find the **limited capabilities** of Ease insufficient, suggesting it may overlap with existing solutions like Gusto. (1 reviews) - Users feel the **limited customization** options for Ease make it seem unnecessary and overly simplistic. (1 reviews) - Users feel there are too few options, making it seem **unnecessary and overly simplistic** , similar to Gusto. (1 reviews) - Users find the **lack of seamless integration** with payroll and HR features to be a notable downside. (1 reviews) - Users find **payroll integration issues** with Ease, limiting its overall functionality compared to other HR features. (1 reviews) ## Ease Reviews ### 1. Revolutionized Our Benefits Management **Rating:** 5.0/5.0 stars **Reviewed by:** James D. | Insurance Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Ease?** I find Ease to be an amazing tool that is fairly easy to use. It's a huge time saver and helps provide accurate and compliant data for employers by streamlining what used to be manual processes. I appreciate the ease of adding new clients, building benefits and other products, and setting up automations. Ease also offers beneficial reports, integrations, and the setup is very easy. I can onboard a new employer group, build products, test the system, and have it ready for benefits enrollment in a day, while other systems could take weeks. The integrations with insurance carriers, TPAs, and payroll providers are particularly useful. **What do you dislike about Ease?** I really don't have any negatives about using Ease - except that it will eventually sunset since it was purchased by Employee Navigator which is more robust and not as easy to use as Ease. **Recommendations to others considering Ease:** I recommend using Ease. It is very easy to use & the reports available or very fast to generate. Building a new prospect case to going live is very simple. You can it to quote a new group to then turn around and implement it. **What problems is Ease solving and how is that benefiting you?** Ease saves me a lot of time, provides accurate and compliant data for employers, and streamlines manual processes. I can onboard new groups and prepare for Benefits Enrollment in a day instead of weeks with other systems. ### 2. Good platform for employees to select benefits and for the company to administer these. **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian A. | Payroll Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Ease?** Ease for HR really helps me keep a clean record for our staff. I appreciate that employees can choose what benefits they want during their open enrollment, which makes the platform valuable because they can directly decide in their cases if they are eligible for medical, dental, vision, or other benefits. The initial setup was good; I just had to upload the staff information manually. **What do you dislike about Ease?** I find their menu too simple. Maybe make it more dynamic and accessible. **What problems is Ease solving and how is that benefiting you?** It helps to keep a clean record for our staff. Employees can choose benefits like medical, dental, and vision during open enrollment, which makes the process valuable and convenient. ### 3. Ease Benefit Admin System - User Friendly for our Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Regina G. | Senior Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Ease?** Ease is user friendly to use while setting up clients in the system. The open enrollment set up is easy to set up and roll out to our clients. Our clients employees are able to complete their benefits records quickly and with no issues. We use Ease daily for our clients benefits needs. **What do you dislike about Ease?** The only downside is that it is not as seamlessly integrated with payroll and other HR features. It is great with housing benefits for our clients but we haven't used many other features that is offerred. **What problems is Ease solving and how is that benefiting you?** Ease is great for our small clients to house their benefits for employees. We have 75+ clients in Ease and set up their open enrollment each year without any issues. Our small clients like that their employees can access the system from computer or phone. When we process open enrollment requests, we are able to pull different reports on changes, premiums, and full census details. ### 4. Nice and Easy **Rating:** 3.5/5.0 stars **Reviewed by:** Madison G. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Ease?** simple aesthetics and obvious navigation **What do you dislike about Ease?** so few options that it almost seems unnecessary like it could be part of Gusto **What problems is Ease solving and how is that benefiting you?** answering quick questions about coverage and having it all in one place ### 5. Makes benefits enrollment a breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah C. | Full Charge Bookkeeper, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Ease?** We use Ease synced with our employee records from Bamboo so that new employees import automatically with all the necessary information already filled in. It was easy to integrate with a few clicks and makes it really easy to ensure all employees are loaded into the system and to send out invites for enrollment. It also transmits enrollment documents directly to the providers without needing to be initiated or sent manually by our broker. The first time I used it for open enrollment I was completely unfamiliar with the system but customer support walked me through the basics and it was easy. There are a lot of reports available to pull census information, deductions for payroll, and 1094C reporting. **What do you dislike about Ease?** I wish the system would alert me automatically when new employees have completed an enrollment, so that I can ensure deductions are entered in our outside payroll. **What problems is Ease solving and how is that benefiting you?** Documents for benefits enrollment are preloaded in the system along with deduction information and plan comparisons - makes benefits enrollment simple. ### 6. Great integration and ease of use for enrollments. **Rating:** 3.5/5.0 stars **Reviewed by:** Zain A J. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Ease?** For new brokers and a small companies in easy to use platform **What do you dislike about Ease?** Nothing negative given what other software do in that **What problems is Ease solving and how is that benefiting you?** Electronic enrollment and managing open enrollment ### 7. Working as an HR Generalist with focus on Benefits plans **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2020 **What do you like best about Ease?** The ease of Ease and user friendliness. Very self explanatory and simple **What do you dislike about Ease?** There's nothing to dislike in Ease...... **What problems is Ease solving and how is that benefiting you?** Easy access to portal as a user ### 8. Ease is Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey R. | Benefit Administration Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2023 **What do you like best about Ease?** I really like how easy the program is to navigate. The UI is very streamlined and I think the employee view is very clear and clean too. The support teams are very helpful and always available to assist. I also like how open to input they are; I've seen several suggestions and requests be built into the programming. **What do you dislike about Ease?** Some system changes go through growing pains and I think are pushed out too soon at times. I feel like I miss a lot of programming updates that would be useful to know, but get breezed over. Pay schedules really could use a revamp. If this could be integrated into Ease, instead of needing to upload an excel document, I think this would be a huge improvement. **What problems is Ease solving and how is that benefiting you?** Ease has revamped the way payroll connections work, which is going to be incredibly helpful. They have grown their 834 team, which means that the support is shared by more than one person. Work is being done to enable ABG flex connections to function correctly. ### 9. Like the name suggests, it's super easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2023 **What do you like best about Ease?** Very intuitive and user-friendly. Reporting options are great and I feel like it works well on the backend, making it truly a one-stop shop for benefits management for my team. **What do you dislike about Ease?** One major downside is that the platform is built on the broker side which means if you decide to change in the future that information will have to be completely rebuilt (the employer doesn't "own" the account). Given that this doesn't happen too often it's not a huge issue. **What problems is Ease solving and how is that benefiting you?** it's a great tool for my employees to be able to compare benefit options and build their wellness package with pay transparency. I like that I can update an employee status very easily on there and the broker team is able to take care of everything from there. ### 10. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2021 **What do you like best about Ease?** Adding dependents and beneficiaries is easy. The website is clean, crisp, and easy to read. **What do you dislike about Ease?** Employees cannot always tell when they are finished enrolling in benefits. The final submit button should be much more obvious to find. It is currently on the top right of the screen when most employees have scrolled down to the bottom of the screen to look for it. **Recommendations to others considering Ease:** Will your payroll software integrate with it? **What problems is Ease solving and how is that benefiting you?** Ease is fully integrated with our Payroll software so it is always up to date with little input from HR. ## Ease Discussions - [Can I get electronic copies of all employee's forms?](https://www.g2.com/discussions/29283-can-i-get-electronic-copies-of-all-employee-s-forms) - 2 comments, 2 upvotes - [video game developer company](https://www.g2.com/discussions/video-game-developer-company) - 2 comments, 1 upvote - [Will Ease create a feature allowing administrators ie brokers to send email messages to employees and employers?](https://www.g2.com/discussions/will-ease-create-a-feature-allowing-administrators-ie-brokers-to-send-email-messages-to-employees-and-employers) - 2 comments, 1 upvote - [Can you add 401k Match Employer/Employee to Compensation Statement?](https://www.g2.com/discussions/can-you-add-401k-match-employer-employee-to-compensation-statement) - 1 comment, 1 upvote - [Can an employee update the W-4 after onboarding?](https://www.g2.com/discussions/50759-can-an-employee-update-the-w-4-after-onboarding) - 1 comment, 1 upvote - [View Ease pricing details and edition comparison](https://www.g2.com/products/easecentral-ease/reviews/ease-review-4712108?section=pricing&secure%5Bexpires_at%5D=2026-05-14+18%3A28%3A00+-0500&secure%5Bsession_id%5D=bb300fbe-cef4-4ebc-9916-80c495228899&secure%5Btoken%5D=ad3889be354402d88d9e372515fda89e07fb769c0bd34004bfacdfa7e613d1b6&format=llm_user) ## Ease Integrations - [Gusto](https://www.g2.com/products/gusto/reviews) ## Ease Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Platform** - Customization - Integration APIs - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding ## Top Ease Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,073 reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - 4.6/5.0 (9,982 reviews) - [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) - 3.9/5.0 (448 reviews)