# Best Email Archiving Software

## How Many Email Archiving Software Products Does G2 Track?

**Total Products under this Category:** 53

### Category Stats (Aug 2026)

- **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings

_Last updated: August 01, 2026_

## How Does G2 Rank Email Archiving Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 6,600+ Authentic Reviews
- 53+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Email Archiving Software
 ![G2 Grid® for Email Archiving Software plotting products by satisfaction and market presence](https://www.g2.com/categories/email-archiving/grids.png?focus%5B%5D=25671&focus%5B%5D=25519&focus%5B%5D=2324&focus%5B%5D=70696&focus%5B%5D=67217&focus%5B%5D=61058&focus%5B%5D=93230&focus%5B%5D=67529)

Highlighted products: NinjaOne, Paubox, Cryoserver, Smarsh, Barracuda Message Archiver, Jatheon Enterprise Data Archiving Solution, MailStore Server, and N-able Mail Assure.

Underlying data: [Grid® JSON](https://www.g2.com/categories/email-archiving/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=paubox&focus%5B%5D=cryoserver&focus%5B%5D=smarsh-smarsh&focus%5B%5D=barracuda-barracuda-message-archiver&focus%5B%5D=jatheon-enterprise-data-archiving-solution&focus%5B%5D=mailstore-server&focus%5B%5D=n-able-mail-assure)

**Sponsored**

### Guardz

Guardz is a unified cybersecurity platform specifically designed for Managed Service Providers (MSPs). This innovative solution consolidates essential security controls, identity threat detection and response (ITDR), endpoint protection (EDR), email security, user awareness training and phishing simulations, and Managed Detection and Response (MDR) into a single AI-native framework. The platform aims to enhance operational efficiency by streamlining security processes and providing a comprehensive approach to cybersecurity. Targeting MSPs, Guardz addresses the unique challenges these providers face in managing multiple security tools that often operate in silos. By adopting an identity-centric approach, Guardz connects various security vectors, effectively reducing the gaps that can leave organizations vulnerable. This layered and holistic view enables MSPs to respond to user risks in real time, ensuring that security measures are not only reactive but also proactive in safeguarding client environments. Key features of Guardz include its 24/7 AI and human-led Managed Detection and Response (MDR) services. The platform employs agentic AI to triage threats at machine speed, allowing for rapid identification and prioritization of potential security incidents. This automated triage process is complemented by expert analysts who validate findings, mitigate risks, and guide response actions. As a result, MSPs can offer scalable protection to their clients without the need to expand their workforce, making it a cost-effective solution for growing cybersecurity demands. Guardz stands out in the cybersecurity landscape by providing a unified platform that integrates various security functions into one cohesive system. This integration not only simplifies the management of security tools but also enhances the overall effectiveness of security measures. By leveraging AI-driven insights and human expertise, Guardz empowers MSPs to deliver robust cybersecurity solutions that adapt to the evolving threat landscape, ensuring their clients remain protected against emerging risks.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1672&secure%5Bchosen_at%5D=2026-08-15T09%3A09%3A02Z&secure%5Bdisplayable_resource_id%5D=1833&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1833&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1231537&secure%5Bresource_id%5D=1672&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Femail-archiving&secure%5Btoken%5D=7be9c5137d3dbabe21af3869784d028415e1623c940421f9f7c8dbf45f3ea56a&secure%5Burl%5D=https%3A%2F%2Fguardz.com%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dvisitwebsite&secure%5Burl_type%5D=custom_url)

### [NinjaOne](https://www.g2.com/es/products/ninjaone/reviews)

NinjaOne es la plataforma unificada de operaciones de TI que ayuda a los equipos de TI y a los proveedores de servicios gestionados a gestionar, asegurar y dar soporte a cada punto final desde una única consola nativa en la nube. Casi 40,000 clientes en más de 140 países utilizan NinjaOne para reemplazar herramientas puntuales fragmentadas con una plataforma diseñada para escalar. La plataforma reúne el trabajo central de las operaciones modernas de TI: gestión de puntos finales, gestión autónoma de parches, gestión de vulnerabilidades, respaldo de puntos finales y SaaS, acceso remoto y mesa de servicio de TI. Los equipos monitorean y controlan dispositivos Windows, macOS, Linux, móviles y virtuales en un solo lugar, automatizan el trabajo rutinario con automatización basada en políticas e IA centrada en el ser humano, y reducen el costo y el riesgo que provienen de operar muchas herramientas desconectadas. NinjaOne sirve tanto a equipos internos de TI como a MSPs, desde departamentos de TI reducidos hasta organizaciones empresariales medianas y grandes que gestionan entornos distribuidos y multisede. Los usos comunes incluyen la consolidación de herramientas de TI, la automatización de parches para seguridad y cumplimiento, la gestión de fuerzas de trabajo distribuidas e híbridas, la mejora de la visibilidad de los puntos finales y el fortalecimiento de la preparación para copias de seguridad y ransomware. NinjaOne ha mantenido una puntuación de satisfacción del cliente del 98 por ciento durante más de cinco años, respaldada por una incorporación ilimitada gratuita y soporte 24/7 en siete idiomas. Las organizaciones que se trasladan a NinjaOne informan de la sustitución de cuatro o más herramientas separadas por la plataforma única. NinjaOne está autorizado por FedRAMP Moderate y cumple con SOC 2 Tipo II y Tipo III, y apoya la evidencia de cumplimiento lista para auditoría en marcos que incluyen CMMC, ISO 27001 y HIPAA. La misión detrás de la plataforma es simple: unificar TI para simplificar el trabajo, brindando a los equipos de TI mejores herramientas y a los empleados una gran experiencia tecnológica en el trabajo.

**Average Rating:** 4.7/5.0

**Total Reviews:** 4,953

#### How Do G2 Users Rate NinjaOne?

- **Calidad del soporte:** 9.1/10 (Category avg: 8.5/10)
- **Copia de seguridad de archivos:** 9.4/10 (Category avg: 9.2/10)
- **Almacenamiento de correo electrónico:** 9.5/10 (Category avg: 9.1/10)
- **Análisis de correo electrónico:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind NinjaOne?

- **Vendedor:** [NinjaOne](https://www.g2.com/es/sellers/ninjaone)
- **Sitio web de la empresa:** www.ninjaone.com
- **Año de fundación:** 2013
- **Ubicación de la sede:** Austin, Texas
- **Twitter:** @NinjaOne  
3,607 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=088d8f8972aca17db8b553b592039f99dd09562a773c2979f4e191848ab016f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6436301%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,376 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Gerente de TI, Propietario
- **Top Industries:** Tecnología de la información y servicios, Seguridad de Redes y Computadoras
- **Company Size:** 47% Medium, 45% Small

#### What Do G2 Reviewers Say About NinjaOne?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **facilidad de uso** de NinjaOne, que simplifica la gestión de activos y automatiza tareas esenciales sin esfuerzo.
- Los usuarios elogian las **poderosas capacidades de automatización** de NinjaOne, mejorando la eficiencia y simplificando la gestión de dispositivos.
- Los usuarios aprecian la **navegación fácil y el panel de control** de NinjaOne, lo que facilita la gestión y el monitoreo rápidos de dispositivos.
- Los usuarios elogian a NinjaOne por sus **actualizaciones automáticas y alertas eficientes** , simplificando significativamente la gestión de servidores y ahorrando tiempo.
- Los usuarios valoran el **excelente soporte al cliente** de NinjaOne, destacando el acceso rápido a personal capacitado y soluciones prácticas.

##### Cons

- Los usuarios sienten que las **funciones faltantes** limitan la funcionalidad, particularmente la falta de capacidades de portal para clientes y clientes.
- Los usuarios encuentran que la **función de búsqueda es deficiente** , y la interfaz puede confundir a los usuarios finales con iconos poco claros.
- Los usuarios encuentran que NinjaOne tiene **funciones limitadas** , especialmente en la funcionalidad de la aplicación móvil y las opciones de gestión de dispositivos.
- Los usuarios encuentran que NinjaOne necesita **mejorar la funcionalidad de búsqueda** y un mejor panel de control de tickets para el seguimiento de la eficiencia.
- Los usuarios informan que enfrentan **problemas de características** con la configuración de funciones y una falta de controles adecuados basados en roles en NinjaOne.

#### What Are Recent G2 Reviews of NinjaOne?

**["Empoderamos a nuestro MSP para resolver problemas rápidamente y crecer rápidamente."](https://www.g2.com/es/survey_responses/ninjaone-review-10168731)**

**Rating:** 4.5/5.0 stars

_— Robert M._

[Read full review](https://www.g2.com/es/survey_responses/ninjaone-review-10168731)

**["Interfaz de usuario moderna, implementación rápida y acceso y gestión potentes de máquinas"](https://www.g2.com/es/survey_responses/ninjaone-review-12234373)**

**Rating:** 4.0/5.0 stars

_— Angel Rayl F._

[Read full review](https://www.g2.com/es/survey_responses/ninjaone-review-12234373)

#### What Are G2 Users Discussing About NinjaOne?

- [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/es/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments
- [¿Office 365 respalda tus datos?](https://www.g2.com/es/discussions/does-office-365-backup-your-data) - 3 comments
- [¿Qué respalda Dropsuite?](https://www.g2.com/es/discussions/what-does-dropsuite-backup) - 1 comment

### [Paubox](https://www.g2.com/products/paubox/reviews)

Paubox is a HIPAA compliant email security platform designed for healthcare organizations. It provides outbound email encryption and AI-powered inbound email protection, helping organizations safeguard protected health information (PHI) without changing how staff or patients use email. Email remains a critical communication tool in healthcare, but standard platforms like Google Workspace and Microsoft 365 are not HIPAA compliant on their own. Paubox makes compliance automatic and enhances security to defend against evolving phishing and malware attacks, all while maintaining a seamless user experience. Paubox serves small to mid-sized healthcare organizations, clinics, and IT teams seeking reliable compliance, reduced risk, and simple management. Key capabilities: - Automatic outbound encryption: Every message is encrypted by default; recipients read emails directly in their inbox, without portals or passwords - AI-powered inbound email security: Detects and blocks phishing, spoofing, and malware using generative AI analysis - Seamless integration: Works with Google Workspace, Microsoft 365, and Microsoft Exchange without new workflows or domain changes - Compliance and control: Supports HIPAA compliance and minimizes human error in handling PHI - Additional tools: Archiving, Data Loss Prevention, Paubox Email API, and Paubox Marketing Benefits: - Simplifies compliance management and reduces IT workload - Improves patient and staff experience with frictionless secure email - Strengthens protection against modern email threats Paubox enables healthcare organizations to confidently use email as a secure, compliant, and user-friendly communication channel, eliminating guesswork for staff and helping IT teams protect against data breaches and compliance risk.

**Average Rating:** 4.9/5.0

**Total Reviews:** 615

#### How Do G2 Users Rate Paubox?

- **Quality of Support:** 9.8/10 (Category avg: 8.5/10)
- **Archive Backup:** 9.6/10 (Category avg: 9.2/10)
- **Email Storage:** 9.5/10 (Category avg: 9.1/10)
- **Email Analysis:** 9.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Paubox?

- **Seller:** [Paubox](https://www.g2.com/sellers/paubox)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **Twitter:** @PauboxHQ  
16,577 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d64a9ace5c7d4c0a093dc0a4735d10d369802f19a7c92912a3dfbc8ce7ab6b9b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4821384%2F&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Mental Health Care, Hospital & Health Care
- **Company Size:** 85% Small, 14% Medium

#### What Do G2 Reviewers Say About Paubox?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Paubox, appreciating its seamless setup and management for secure communications.
- Users appreciate the **security of Paubox** , ensuring HIPAA compliance and peace of mind when handling sensitive information.
- Users praise the **exceptional customer support** from Paubox, highlighting helpful and patient staff throughout the implementation process.
- Users trust **Paubox's email security** , appreciating its ease of use and reliable HIPAA compliance for peace of mind.
- Users value the **effortless setup process** of Paubox, appreciating its quick initiation and seamless operations.

##### Cons

- Users find Paubox **expensive** , but some feel the value justifies the higher cost compared to alternatives.
- Users note **email retention issues** with Paubox, citing the need for longer access to email records for litigation.
- Users find the **difficult setup** challenging, though quick support helps to alleviate some of the confusion.
- Users experience **email encryption issues** with Paubox, causing delays and reliance on test emails for assurance.
- Users miss the **encrypted SMS feature** of Paubox, feeling it was unmatched in the market.

#### What Are Recent G2 Reviews of Paubox?

**["Seamless, HIPAA-Compliant Patient Email Communication with Paubox"](https://www.g2.com/survey_responses/paubox-review-13211127)**

**Rating:** 5.0/5.0 stars

_— Girish S._

[Read full review](https://www.g2.com/survey_responses/paubox-review-13211127)

**["Excellent HIPAA Email Solution, Better Troubleshooting Needed"](https://www.g2.com/survey_responses/paubox-review-13202938)**

**Rating:** 4.5/5.0 stars

_— RACHEL G._

[Read full review](https://www.g2.com/survey_responses/paubox-review-13202938)

#### What Are G2 Users Discussing About Paubox?

- [How can you tell if an email is encrypted?](https://www.g2.com/discussions/how-can-you-tell-if-an-email-is-encrypted)
- [Is Paubox Hipaa compliant?](https://www.g2.com/discussions/is-paubox-hipaa-compliant)
- [What is a suite of popular email encryption tools?](https://www.g2.com/discussions/what-is-a-suite-of-popular-email-encryption-tools)
- [What is Paubox?](https://www.g2.com/discussions/what-is-paubox) - 3 comments

### [Cryoserver](https://www.g2.com/products/cryoserver/reviews)

Launched in the UK in 2003, Cryoserver has customers in 28 countries around the globe. It serves a large client base across all sectors, including financial, industrial and government. Cryoserver email archiving technologies are one of the pioneers of email archiving; with many years’ of experience, investment and development, the Cryoserver technologies deliver highly complex and ultra-secure systems with simplistic and easy-to-use interfaces allowing for expert archiving solutions that everyone can benefit from. Delivered either as an onpremise or as a cloud solution. Cryoserver helps organisations and individuals to find emails in a secure tamper evident archive in split seconds.

**Average Rating:** 4.6/5.0

**Total Reviews:** 53

#### How Do G2 Users Rate Cryoserver?

- **Quality of Support:** 9.3/10 (Category avg: 8.5/10)
- **Archive Backup:** 9.4/10 (Category avg: 9.2/10)
- **Email Storage:** 9.5/10 (Category avg: 9.1/10)
- **Email Analysis:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Cryoserver?

- **Seller:** [Ziff Davis](https://www.g2.com/sellers/ziff-davis)
- **Year Founded:** 1995
- **HQ Location:** New York
- **Twitter:** @ziffdavis  
1,426 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f604f93327beaf881116f44da9d5e2af34a847a06bc4eef7e73326edeb4d40e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fziff-davis-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,678 employees on LinkedIn®
- **Ownership:** NASDAQ: ZD

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 52% Medium, 28% Large

#### What Are Recent G2 Reviews of Cryoserver?

**["Effortless Email Archiving with Exceptional Support"](https://www.g2.com/survey_responses/cryoserver-review-12446239)**

**Rating:** 5.0/5.0 stars

_— jesse.monteiro@systemlabs.io M._

[Read full review](https://www.g2.com/survey_responses/cryoserver-review-12446239)

**["Rock-Solid Email Archiving with Excellent Support and Seamless Scalability"](https://www.g2.com/survey_responses/cryoserver-review-12112046)**

**Rating:** 5.0/5.0 stars

_— Verified User in Renewables & Environment_

[Read full review](https://www.g2.com/survey_responses/cryoserver-review-12112046)

#### What Are G2 Users Discussing About Cryoserver?

- [What is Cryoserver used for?](https://www.g2.com/discussions/what-is-cryoserver-used-for) - 1 comment

### [Smarsh](https://www.g2.com/es/products/smarsh-smarsh/reviews)

El Connected Archive de Smarsh incluye capacidades de captura, archivo, supervisión y descubrimiento electrónico a través de más de 80 canales de comunicación. Ofrece una eficiencia sin igual para organizaciones pequeñas y medianas, empresas globales y agencias federales de EE. UU. Connected Archive te permite revisar y buscar eficientemente todas tus comunicaciones electrónicas con el contexto conversacional completo en un solo lugar, aprovechando las aplicaciones de Supervisión y Descubrimiento Electrónico de Smarsh. Esta suite de productos está diseñada para resistir cualquier cambio regulatorio y evolucionar sin problemas junto a tu organización.

**Average Rating:** 4.1/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate Smarsh?

- **Calidad del soporte:** 8.0/10 (Category avg: 8.5/10)
- **Copia de seguridad de archivos:** 8.5/10 (Category avg: 9.2/10)
- **Almacenamiento de correo electrónico:** 9.0/10 (Category avg: 9.1/10)
- **Análisis de correo electrónico:** 7.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Smarsh?

- **Vendedor:** [Smarsh](https://www.g2.com/es/sellers/smarsh)
- **Sitio web de la empresa:** www.Smarsh.com
- **Año de fundación:** 2001
- **Ubicación de la sede:** Portland, OR
- **Twitter:** @SmarshInc  
5,683 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0942092f0a28e336ded5e89832458337ba1fc135fdde122f8db6043d6ef076a7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F127745%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,634 empleados en LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Servicios Financieros
- **Company Size:** 57% Small, 25% Medium

#### What Do G2 Reviewers Say About Smarsh?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios valoran la **facilidad de uso** de Smarsh, destacando una incorporación fluida y una integración perfecta con características robustas.
- Los usuarios elogian el **soporte al cliente receptivo y de calidad** de Smarsh, mejorando su experiencia general con la plataforma.
- Los usuarios se benefician de la **funcionalidad de búsqueda fácil y precisa** en Smarsh, mejorando la eficiencia y el cumplimiento durante las auditorías.
- Los usuarios valoran la **función de búsqueda fácil y la incorporación sin problemas** , mejorando su uso diario de las características de Smarsh.
- Los usuarios valoran la **eficiencia de los procesos de revisión** con Smarsh, simplificando el cumplimiento y mejorando la gestión de la comunicación.

##### Cons

- Los usuarios encuentran la **curva de aprendizaje empinada** con Smarsh, requiriendo capacitación y soporte para un uso efectivo.
- Los usuarios enfrentan **un mal servicio al cliente** de Smarsh, experimentando respuestas lentas y asistencia inadecuada durante momentos críticos.
- Los usuarios experimentan **rendimiento lento** con Smarsh, causando retrasos en la carga de alertas y en la búsqueda de datos.
- Los usuarios experimentan **formación insuficiente** , lo que hace que sea un desafío maximizar las características de Smarsh de manera efectiva.
- Los usuarios encuentran la **interfaz poco amigable** , luchando con la navegación y la complejidad de agregar nuevos usuarios.

#### What Are Recent G2 Reviews of Smarsh?

**["Soporte de Cumplimiento Rápido y Eficiente con Fuertes Éticas de Privacidad de Datos"](https://www.g2.com/es/survey_responses/smarsh-review-12461479)**

**Rating:** 4.0/5.0 stars

_— RAHUL K._

[Read full review](https://www.g2.com/es/survey_responses/smarsh-review-12461479)

**["Revisor de servicios profesionales"](https://www.g2.com/es/survey_responses/smarsh-review-11577871)**

**Rating:** 4.0/5.0 stars

_— shivaraj k._

[Read full review](https://www.g2.com/es/survey_responses/smarsh-review-11577871)

#### What Are G2 Users Discussing About Smarsh?

- [¿Para qué se utiliza Smarsh Cybersecurity con Entreda Unify?](https://www.g2.com/es/discussions/what-is-smarsh-cybersecurity-with-entreda-unify-used-for)
- [¿Para qué se utiliza Privva?](https://www.g2.com/es/discussions/what-is-privva-used-for)
- [¿Para qué se utiliza Smarsh Professional Archive?](https://www.g2.com/es/discussions/what-is-smarsh-professional-archive-used-for)

### [Barracuda Message Archiver](https://www.g2.com/products/barracuda-barracuda-message-archiver/reviews)

Capture all email data accurately, easily meet regulatory requirements, and take complex discovery requests in stride. The Barracuda Message Archiver ensures secure, long-term storage, while users get instant, anytime access to archived messages on any device.

**Average Rating:** 4.4/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate Barracuda Message Archiver?

- **Quality of Support:** 9.0/10 (Category avg: 8.5/10)
- **Archive Backup:** 7.9/10 (Category avg: 9.2/10)
- **Email Storage:** 8.8/10 (Category avg: 9.1/10)
- **Email Analysis:** 6.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Barracuda Message Archiver?

- **Seller:** [Barracuda](https://www.g2.com/sellers/barracuda)
- **Year Founded:** 2002
- **HQ Location:** Campbell, CA
- **Twitter:** @Barracuda  
15,239 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f781b15d43db259998c089a305a16438e46ef7f458b40ed200cb81a2a683bea5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbarracuda-networks%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,248 employees on LinkedIn®
- **Ownership:** Private

#### Who Uses This Product?

- **Company Size:** 47% Large, 26% Medium

#### What Are Recent G2 Reviews of Barracuda Message Archiver?

**["Barracuda Message Archiver : simple and affordable"](https://www.g2.com/survey_responses/barracuda-message-archiver-review-4491273)**

**Rating:** 4.5/5.0 stars

_— Ignace Q._

[Read full review](https://www.g2.com/survey_responses/barracuda-message-archiver-review-4491273)

**["One stop shop for email record requests!"](https://www.g2.com/survey_responses/barracuda-message-archiver-review-10989467)**

**Rating:** 5.0/5.0 stars

_— Verified User in Education Management_

[Read full review](https://www.g2.com/survey_responses/barracuda-message-archiver-review-10989467)

#### What Are G2 Users Discussing About Barracuda Message Archiver?

- [What is Barracuda Message?](https://www.g2.com/discussions/what-is-barracuda-message)
- [How does the Barracuda Message Archiver help in complying with relevant laws?](https://www.g2.com/discussions/how-does-the-barracuda-message-archiver-help-in-complying-with-relevant-laws)
- [What is Barracuda cloud Archiver?](https://www.g2.com/discussions/what-is-barracuda-cloud-archiver)
- [How does Barracuda Message Archiver work?](https://www.g2.com/discussions/how-does-barracuda-message-archiver-work)

### [Jatheon Enterprise Data Archiving Solution](https://www.g2.com/products/jatheon-enterprise-data-archiving-solution/reviews)

Jatheon's archiving solution assists organizations to store, access, search and produce structured and unstructured historical communications data for audits, compliance and ediscovery. With Jatheon, organizations can capture data from various sources (email, social media, chat apps, telephony), automate its retention, monitor conversations for policy violations and simplify and accelerate FOIA and ediscovery processes.

**Average Rating:** 4.7/5.0

**Total Reviews:** 20

#### How Do G2 Users Rate Jatheon Enterprise Data Archiving Solution?

- **Quality of Support:** 9.6/10 (Category avg: 8.5/10)
- **Archive Backup:** 10.0/10 (Category avg: 9.2/10)
- **Email Storage:** 9.8/10 (Category avg: 9.1/10)
- **Email Analysis:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Jatheon Enterprise Data Archiving Solution?

- **Seller:** [Jatheon](https://www.g2.com/sellers/jatheon)
- **Year Founded:** 2004
- **HQ Location:** Toronto, Ontario
- **Twitter:** @Jatheon  
1,661 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fa643f9b68d0743edb8f4e2a1c267266019bdf118d15074867a1230d37f759a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F116590%2F&secure%5Burl_type%5D=linkedin_company_website)  
39 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 57% Medium, 29% Small

#### What Are Recent G2 Reviews of Jatheon Enterprise Data Archiving Solution?

**["Powerful Search, Easy Interface for Admins and End Users, Exceptional Service"](https://www.g2.com/survey_responses/jatheon-enterprise-data-archiving-solution-review-8865630)**

**Rating:** 5.0/5.0 stars

_— Lauren H._

[Read full review](https://www.g2.com/survey_responses/jatheon-enterprise-data-archiving-solution-review-8865630)

**["Amazing onboarding assistance!"](https://www.g2.com/survey_responses/jatheon-enterprise-data-archiving-solution-review-9762898)**

**Rating:** 5.0/5.0 stars

_— John C._

[Read full review](https://www.g2.com/survey_responses/jatheon-enterprise-data-archiving-solution-review-9762898)

#### What Are G2 Users Discussing About Jatheon Enterprise Data Archiving Solution?

- [What is Jatheon Archiving Suite used for?](https://www.g2.com/discussions/what-is-jatheon-archiving-suite-used-for)

### [N-able Mail Assure](https://www.g2.com/es/products/n-able-mail-assure/reviews)

N-able™ Mail Assure es seguridad de correo electrónico basada en la nube que ayuda a ti y a tus clientes a mantener el control y proteger el correo electrónico entrante y saliente utilizando inteligencia colectiva de amenazas, continuidad de correo electrónico 24/7 y archivado de correo electrónico a largo plazo. La tecnología de filtrado propietaria, combinada con el reconocimiento de patrones de amenazas en tiempo real y la tecnología de aprendizaje automático, ayuda a proteger a los usuarios contra ataques de phishing avanzados, ransomware, malware, spam y otras amenazas transmitidas por correo electrónico. N-able™ Mail Assure ofrece: • Protección avanzada contra amenazas para el correo electrónico entrante y saliente • Continuidad de correo electrónico 24/7 incorporada para mantener la productividad empresarial • Archivado de correo electrónico cifrado a largo plazo • Un Portal Privado para correos electrónicos específicamente críticos para el negocio • Tasa de detección de malware del 99.99%, certificada por Virus Bulletin: https://www.virusbulletin.com/virusbulletin/2022/06/vbspam-comparative-review/ • Una interfaz web multitenant diseñada para tus técnicos y usuarios finales • Integración perfecta con Microsoft 365™ • Informes de cuarentena para dar a los usuarios visibilidad sobre el flujo de correo electrónico

**Average Rating:** 4.0/5.0

**Total Reviews:** 67

#### How Do G2 Users Rate N-able Mail Assure?

- **Calidad del soporte:** 8.0/10 (Category avg: 8.5/10)
- **Copia de seguridad de archivos:** 7.7/10 (Category avg: 9.2/10)
- **Almacenamiento de correo electrónico:** 8.1/10 (Category avg: 9.1/10)
- **Análisis de correo electrónico:** 7.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind N-able Mail Assure?

- **Vendedor:** [N-able](https://www.g2.com/es/sellers/n-able)
- **Ubicación de la sede:** Morrisville, North Carolina
- **Twitter:** @Nable  
15,859 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5126feeafafe79ea909650b9a1843e1c77c65ad993ae2f9ac89cf6b559e88be4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fn-able&secure%5Burl_type%5D=linkedin_company_website)  
2,287 empleados en LinkedIn®
- **Propiedad:** NYSE: NABL

#### Who Uses This Product?

- **Top Industries:** Tecnología de la información y servicios, Seguridad de Redes y Computadoras
- **Company Size:** 69% Small, 24% Medium

#### What Do G2 Reviewers Say About N-able Mail Assure?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **seguridad de correo electrónico fácil de usar y sólida** de N-able Mail Assure, particularmente sus capacidades avanzadas de filtrado.
- Los usuarios valoran la **seguridad de correo electrónico fácil de usar y robusta** que ofrece N-able Mail Assure, mejorando su experiencia.
- Los usuarios aprecian la **facilidad de personalización** de N-able Mail Assure, lo que permite una rápida integración tanto para Microsoft 365 como para Google Workspace.
- Los usuarios disfrutan de las **características intuitivas del panel de control** de N-able Mail Assure, facilitando un análisis de datos rápido con visuales claros.
- Los usuarios encuentran las **actualizaciones del panel** intuitivas, lo que hace que el análisis de datos sea rápido y accesible para una mejor toma de decisiones.

##### Cons

- Los usuarios experimentan **soporte al cliente lento** , lo que puede obstaculizar la asistencia oportuna y la resolución de problemas.
- Los usuarios encuentran que el **rendimiento lento** de N-able Mail Assure es un aspecto frustrante de su experiencia.
- Los usuarios expresan incomodidad con el **uso de registros MX** en Mail Assure, citando vulnerabilidades a ataques directos en la seguridad del correo electrónico.
- A los usuarios no les gustan las **opciones limitadas de personalización** y reportan que los tiempos de respuesta del soporte son lentos.
- Los usuarios expresan frustración con **opciones de personalización limitadas** y señalan que el soporte a menudo tarda en responder.

#### What Are Recent G2 Reviews of N-able Mail Assure?

**["Comentarios de los clientes de N-able"](https://www.g2.com/es/survey_responses/n-able-mail-assure-review-10743027)**

**Rating:** 5.0/5.0 stars

_— Matei N._

[Read full review](https://www.g2.com/es/survey_responses/n-able-mail-assure-review-10743027)

**["Configuración fácil para Microsoft 365"](https://www.g2.com/es/survey_responses/n-able-mail-assure-review-10942090)**

**Rating:** 4.0/5.0 stars

_— John Keanu M._

[Read full review](https://www.g2.com/es/survey_responses/n-able-mail-assure-review-10942090)

#### What Are G2 Users Discussing About N-able Mail Assure?

- [What does N-Able Mail Assure do?](https://www.g2.com/es/discussions/what-does-n-able-mail-assure-do)
- [¿Cuánto cuesta SolarWinds Mail Assure?](https://www.g2.com/es/discussions/how-much-is-solarwinds-mail-assure) - 1 comment
- [¿Cuáles son las características de seguridad del correo electrónico?](https://www.g2.com/es/discussions/n-able-mail-assure-what-are-email-security-features) - 1 comment
- [What is n-able Mail assure?](https://www.g2.com/es/discussions/what-is-n-able-mail-assure) - 1 comment

### [MailStore Server](https://www.g2.com/products/mailstore-server/reviews)

MailStore Server is a leading email archiving solution designed for small and medium-sized businesses . It creates 1:1 copies of all emails in a central archive, ensuring data security and availability over many years. Users can access their archived emails through Microsoft Outlook, MailStore Web Access, or mobile devices, enabling rapid searches and retrievals. Key Features and Functionality: - Comprehensive Archiving: Supports various email systems, including Microsoft Exchange Server, Microsoft 365, Google Workspace, and any IMAP- or POP3-compatible servers. - Integrated Storage Technology: Manages large volumes of emails without external database software, utilizing de-duplication and compression to save up to 70% storage space. - Fast Search Access: Offers full-text searching for emails and attachments, with seamless integration into Microsoft Outlook and other platforms. - Compliance and Security: Assists with regulatory compliance, including GDPR, by providing tamper-proof archiving and retention policies. - Flexible Archiving Methods: Archives existing mailboxes, public folders, shared mailboxes, and PST files, with options for journal archiving to capture all incoming and outgoing emails. Primary Value and Solutions Provided: MailStore Server addresses critical business needs by ensuring email data is securely archived and easily retrievable, aiding in regulatory compliance and data loss prevention. It reduces the workload on email servers, optimizes storage through efficient data management, and simplifies backup and restore processes. By eliminating mailbox quotas and dependence on PST files, it enhances operational efficiency and ensures long-term email availability.

**Average Rating:** 4.2/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate MailStore Server?

- **Quality of Support:** 8.6/10 (Category avg: 8.5/10)
- **Archive Backup:** 8.7/10 (Category avg: 9.2/10)
- **Email Storage:** 9.3/10 (Category avg: 9.1/10)
- **Email Analysis:** 7.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind MailStore Server?

- **Seller:** [MailStore Software](https://www.g2.com/sellers/mailstore-software)
- **Year Founded:** 2006
- **HQ Location:** Viersen
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9a15f01567db9e13ffb3dcaec28347603843b56a0105cd0ca44051e789159c73&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2694885&secure%5Burl_type%5D=linkedin_company_website)  
29 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 54% Medium, 38% Small

#### What Are Recent G2 Reviews of MailStore Server?

**["Reliable and Efficient Email Archiving Solution"](https://www.g2.com/survey_responses/mailstore-server-review-12112118)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/mailstore-server-review-12112118)

**["Powerful and versatile email archiving solution for multiple mail platforms"](https://www.g2.com/survey_responses/mailstore-server-review-8672761)**

**Rating:** 4.5/5.0 stars

_— Phil S._

[Read full review](https://www.g2.com/survey_responses/mailstore-server-review-8672761)

### [Mimecast Mailbox Continuity](https://www.g2.com/products/mimecast-mailbox-continuity/reviews)

Get world-class, AI-powered email security with Mimecast Email Security CG. Easily manage complex environments, customize policies to meet your needs, and get essential added protection for M365 or Google Workspace.

**Average Rating:** 4.1/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate Mimecast Mailbox Continuity?

- **Quality of Support:** 8.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Mimecast Mailbox Continuity?

- **Seller:** [Mimecast](https://www.g2.com/sellers/mimecast)
- **Year Founded:** 2003
- **HQ Location:** London
- **Twitter:** @Mimecast  
18,007 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a2f44fd58e6982ff628b7487fb3ca4f1201a1de9680a15c11b79920f4fbd9822&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmimecast%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,376 employees on LinkedIn®
- **Ownership:** NASDAQ: MIME

#### Who Uses This Product?

- **Company Size:** 60% Medium, 29% Large

#### What Are Recent G2 Reviews of Mimecast Mailbox Continuity?

**["Best of Breed Email Front End"](https://www.g2.com/survey_responses/mimecast-mailbox-continuity-review-6519708)**

**Rating:** 5.0/5.0 stars

_— Jeff B._

[Read full review](https://www.g2.com/survey_responses/mimecast-mailbox-continuity-review-6519708)

**["Excellent Product That Keeps Our Business Running"](https://www.g2.com/survey_responses/mimecast-mailbox-continuity-review-7519857)**

**Rating:** 5.0/5.0 stars

_— Leigh L._

[Read full review](https://www.g2.com/survey_responses/mimecast-mailbox-continuity-review-7519857)

#### What Are G2 Users Discussing About Mimecast Mailbox Continuity?

- [What is Mimecast Mailbox Continuity used for?](https://www.g2.com/discussions/what-is-mimecast-mailbox-continuity-used-for)
- [How good is mimecast?](https://www.g2.com/discussions/how-good-is-mimecast)
- [How does mimecast archiving work?](https://www.g2.com/discussions/how-does-mimecast-archiving-work)
- [What is mimecast used for?](https://www.g2.com/discussions/what-is-mimecast-used-for)
- [What is mimecast continuity mode?](https://www.g2.com/discussions/what-is-mimecast-continuity-mode)

### [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews)

CyberSentriq is an integrated cybersecurity and data protection platform, leveraging solutions from two best-of breed vendors in the MSP space. Partnering with over 3,000 MSPs and protecting over 150,000 SMBs globally, CyberSentriq provides an unmatched combination of proactive AI-driven email and web security, advanced data protection, and operational resilience. The CyberSentriq platform offers: - Data backup & recovery for Microsoft M365 & Entra ID, Azure, Google workspace and more - AI-driven threat intelligence and detection - Advanced email security at both the Mail Exchange (MX) and Integrated Cloud Email Security (ICES) layers. - Security awareness services - Phishing simulation - Email archiving and encryption

**Average Rating:** 4.6/5.0

**Total Reviews:** 385

#### How Do G2 Users Rate CyberSentriq?

- **Quality of Support:** 9.1/10 (Category avg: 8.5/10)
- **Email Storage:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind CyberSentriq?

- **Seller:** [CyberSentriq](https://www.g2.com/sellers/cybersentriq-d38aeb75-bc88-459b-a2d2-16ccbed4d6c5)
- **Company Website:** cybersentriq.com
- **Year Founded:** 2025
- **HQ Location:** Galway ,Galway
- **Twitter:** @Redstor  
1,949 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5c3f031261b7f909e43fa510849fd667a7f8f58a50e71e1b0230dbc519fd4d46&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcybersentriq%2F&secure%5Burl_type%5D=linkedin_company_website)  
198 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Director
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 47% Medium, 41% Small

#### What Do G2 Reviewers Say About CyberSentriq?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of CyberSentriq, appreciating its intuitive interface and accessible cloud-based solutions.
- Users praise CyberSentriq for its **exceptional restore capability** , enabling seamless restoration across platforms including Azure.
- Users value the **easy backup tracking and restore capabilities** of CyberSentriq, enhancing their data management experience.
- Users value the **efficient backup and restore capabilities** of CyberSentriq, ensuring seamless data recovery with ease.
- Users value the **daily backup frequency** of CyberSentriq, enhancing reliability and minimizing downtime effectively.

##### Cons

- Users experience **backup issues** related to internet speed and limited reporting, impacting their overall satisfaction.
- Users express the need for **inadequate reporting** in CyberSentriq, wanting clearer error details for troubleshooting.
- Users find the **reporting inadequate** , lacking detail for troubleshooting and needing improvements for better transparency.
- Users face **backup failures** that are tedious to resolve, impacting troubleshooting and overall reliability of CyberSentriq.
- Users find the **reporting lacks detail** and structure, making it challenging to satisfy auditor requirements.

#### What Are Recent G2 Reviews of CyberSentriq?

**["All-in-One Email & Web Security with Excellent Training and Responsive Support"](https://www.g2.com/survey_responses/cybersentriq-review-13169480)**

**Rating:** 4.5/5.0 stars

_— George P._

[Read full review](https://www.g2.com/survey_responses/cybersentriq-review-13169480)

**["Superior Algorithm for Email Identification"](https://www.g2.com/survey_responses/cybersentriq-review-13160491)**

**Rating:** 5.0/5.0 stars

_— Ashley B._

[Read full review](https://www.g2.com/survey_responses/cybersentriq-review-13160491)

#### What Are G2 Users Discussing About CyberSentriq?

- [What is Redstor Backup and Archiving used for?](https://www.g2.com/discussions/what-is-redstor-backup-and-archiving-used-for) - 1 comment

### [Barracuda Cloud Archiving Service](https://www.g2.com/products/barracuda-cloud-archiving-service/reviews)

The Barracuda Cloud Archiving Service provides a complete on demand Software-as-a-Service (SaaS) cloud solution. With our guided setup wizard, most customers are typically up and running in less than an hour. All your emails are archived without the need to install any email client or server software. Operational costs stay low and predictable, with support overhead practically vanishing. Barracuda's extensive and robust global cloud infrastructure ensures security, and centralized management through the Cloud Control portal makes it simple.

**Average Rating:** 4.4/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate Barracuda Cloud Archiving Service?

- **Quality of Support:** 9.2/10 (Category avg: 8.5/10)
- **Archive Backup:** 9.3/10 (Category avg: 9.2/10)
- **Email Storage:** 9.0/10 (Category avg: 9.1/10)
- **Email Analysis:** 9.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Barracuda Cloud Archiving Service?

- **Seller:** [Barracuda](https://www.g2.com/sellers/barracuda)
- **Year Founded:** 2002
- **HQ Location:** Campbell, CA
- **Twitter:** @Barracuda  
15,239 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f781b15d43db259998c089a305a16438e46ef7f458b40ed200cb81a2a683bea5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbarracuda-networks%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,248 employees on LinkedIn®
- **Ownership:** Private

#### Who Uses This Product?

- **Company Size:** 40% Medium, 33% Small

#### What Are Recent G2 Reviews of Barracuda Cloud Archiving Service?

**["Works well. Dependable and easy to use"](https://www.g2.com/survey_responses/barracuda-cloud-archiving-service-review-10359841)**

**Rating:** 5.0/5.0 stars

_— Joe T._

[Read full review](https://www.g2.com/survey_responses/barracuda-cloud-archiving-service-review-10359841)

**["Intuitive, Easy Setup with Room for UI Improvement"](https://www.g2.com/survey_responses/barracuda-cloud-archiving-service-review-12355904)**

**Rating:** 4.5/5.0 stars

_— Brian J._

[Read full review](https://www.g2.com/survey_responses/barracuda-cloud-archiving-service-review-12355904)

#### What Are G2 Users Discussing About Barracuda Cloud Archiving Service?

- [What is Barracuda journaling?](https://www.g2.com/discussions/barracuda-cloud-archiving-service-what-is-barracuda-journaling)
- [What is Barracuda journaling?](https://www.g2.com/discussions/what-is-barracuda-journaling)
- [What is Barracuda cloud Archiver?](https://www.g2.com/discussions/barracuda-cloud-archiving-service-what-is-barracuda-cloud-archiver-bdc1002a-025e-4eeb-a7f3-753da4566792)
- [What is Barracuda cloud Archiver?](https://www.g2.com/discussions/barracuda-cloud-archiving-service-what-is-barracuda-cloud-archiver)
- [Is it possible to export archived data out of barracuda cloud?](https://www.g2.com/discussions/barracuda-cloud-archiving-service-is-it-possible-to-export-archived-data-out-of-barracuda-cloud)

### [OpenText Enterprise Messaging](https://www.g2.com/products/opentext-enterprise-messaging/reviews)

Micro Focus Enterprise Messaging is a complete collaboration solution that provides your organization with email, scheduling, instant messaging, chat-based teamwork, security, archiving, backup, and disaster recovery.

**Average Rating:** 4.4/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate OpenText Enterprise Messaging?

- **Quality of Support:** 7.8/10 (Category avg: 8.5/10)
- **Archive Backup:** 8.3/10 (Category avg: 9.2/10)
- **Email Storage:** 8.0/10 (Category avg: 9.1/10)
- **Email Analysis:** 7.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind OpenText Enterprise Messaging?

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText  
21,565 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c339a6555764b5ffce77c3df08d6ed9c9b1cb1ee1baeebac8435f0485b7cca5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2709%2F&secure%5Burl_type%5D=linkedin_company_website)  
23,048 employees on LinkedIn®
- **Ownership:** NASDAQ:OTEX

#### Who Uses This Product?

- **Company Size:** 45% Large, 45% Medium

#### What Are Recent G2 Reviews of OpenText Enterprise Messaging?

**["Easy to use when in comes communicating clients"](https://www.g2.com/survey_responses/opentext-enterprise-messaging-review-7832922)**

**Rating:** 5.0/5.0 stars

_— Japheth C._

[Read full review](https://www.g2.com/survey_responses/opentext-enterprise-messaging-review-7832922)

**["Messaging software search ends with Micro Focus"](https://www.g2.com/survey_responses/opentext-enterprise-messaging-review-7648013)**

**Rating:** 4.5/5.0 stars

_— Vivek V._

[Read full review](https://www.g2.com/survey_responses/opentext-enterprise-messaging-review-7648013)

#### What Are G2 Users Discussing About OpenText Enterprise Messaging?

- [What is Micro Focus Enterprise Messaging used for?](https://www.g2.com/discussions/what-is-micro-focus-enterprise-messaging-used-for)

### [Trustifi Email Security](https://www.g2.com/es/products/trustifi-email-security/reviews)

Trustifi es una empresa de ciberseguridad que ofrece soluciones entregadas en una plataforma de software como servicio. Trustifi lidera el mercado con los productos de seguridad de correo electrónico más fáciles de usar e implementar, proporcionando seguridad de correo electrónico tanto entrante como saliente desde un único proveedor. El activo más valioso para cualquier organización, aparte de sus empleados, son los datos contenidos en su correo electrónico, y el objetivo clave de Trustifi es mantener seguros los datos, reputaciones y marcas de los clientes de todas las amenazas relacionadas con el correo electrónico. Con Inbound Shield, Prevención de Pérdida de Datos, Protección contra la Toma de Control de Cuentas, Archivado de Correos Electrónicos, Capacitación en Conciencia de Seguridad y Cifrado de Correos Electrónicos de Trustifi, los clientes siempre están un paso adelante de los atacantes. www.trustifi.com

**Average Rating:** 4.8/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate Trustifi Email Security?

- **Calidad del soporte:** 9.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Trustifi Email Security?

- **Vendedor:** [Trustifi](https://www.g2.com/es/sellers/trustifi)
- **Sitio web de la empresa:** trustifi.com
- **Año de fundación:** 2005
- **Ubicación de la sede:** Las Vegas, US
- **Twitter:** @TRUSTIFI  
341 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c791199dbb3a104bb5567ac4c6607ed49244308b8129a2ed936eabfba7eb63d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2525516&secure%5Burl_type%5D=linkedin_company_website)  
35 empleados en LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Tecnología de la información y servicios
- **Company Size:** 48% Medium, 39% Small

#### What Do G2 Reviewers Say About Trustifi Email Security?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios valoran las **robustas características de protección** de Trustifi, apreciando su integración y soporte receptivo para las necesidades de seguridad.
- Los usuarios valoran Trustifi por su **robusta seguridad de correo electrónico** , protegiendo eficazmente contra el spam, el phishing y otras amenazas.
- Los usuarios elogian las **excepcionales características de seguridad** de Trustifi, apreciando su facilidad de uso y el seguimiento efectivo de correos electrónicos.
- Los usuarios elogian el **soporte al cliente receptivo** de Trustifi, apreciando su compromiso con las necesidades y la satisfacción del cliente.
- Los usuarios elogian la **facilidad de uso** de Trustifi Email Security, alabando sus características intuitivas y su integración sin problemas.

##### Cons

- Los usuarios encuentran el **proceso de configuración complejo y lento** , lo que lleva a confusión con la configuración de confianza y los permisos a nivel de organización.
- Los usuarios encuentran que Trustifi Email Security necesita **mejoras en la simulación de amenazas y claridad en la confianza de los contactos** para una mejor usabilidad.
- Los usuarios encuentran que la **implementación compleja** de Trustifi Email Security es lenta y engorrosa durante la configuración.
- Los usuarios encuentran el **proceso de configuración lento y complejo** , lo que puede obstaculizar su experiencia con Trustifi Email Security.
- Los usuarios encuentran el **proceso de configuración lento y complejo** , lo cual puede ser frustrante y llevar mucho tiempo.

#### What Are Recent G2 Reviews of Trustifi Email Security?

**["Gran producto para la seguridad del correo electrónico y el cumplimiento de HIPAA"](https://www.g2.com/es/survey_responses/trustifi-email-security-review-11388896)**

**Rating:** 5.0/5.0 stars

_— Luis M._

[Read full review](https://www.g2.com/es/survey_responses/trustifi-email-security-review-11388896)

**["Fácil de usar, filtrado multiinquilino"](https://www.g2.com/es/survey_responses/trustifi-email-security-review-11514675)**

**Rating:** 5.0/5.0 stars

_— Brandon D._

[Read full review](https://www.g2.com/es/survey_responses/trustifi-email-security-review-11514675)

#### What Are G2 Users Discussing About Trustifi Email Security?

- [Which security is best for email?](https://www.g2.com/es/discussions/trustifi-email-security-which-security-is-best-for-email)
- [Which security is best for email?](https://www.g2.com/es/discussions/which-security-is-best-for-email)
- [What are the benefits of email security?](https://www.g2.com/es/discussions/trustifi-email-security-what-are-the-benefits-of-email-security-a58f0498-1b5b-4db1-aed7-2b2a7392099d)
- [What are the benefits of email security?](https://www.g2.com/es/discussions/trustifi-email-security-what-are-the-benefits-of-email-security)
- [Is Trustifi secure?](https://www.g2.com/es/discussions/trustifi-email-security-is-trustifi-secure)

### [Proofpoint Essentials for Small Business](https://www.g2.com/products/proofpoint-essentials-for-small-business/reviews)

Proofpoint Essentials for Small Business is a cloud-based enterprise-class security for small and medium enterprises with email security, continuity, archiving, and social-media protection.

**Average Rating:** 4.0/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate Proofpoint Essentials for Small Business?

- **Quality of Support:** 8.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Proofpoint Essentials for Small Business?

- **Seller:** [Proofpoint](https://www.g2.com/sellers/proofpoint)
- **Year Founded:** 2002
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @proofpoint  
31,157 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ffe74895a6dd57f2366e3788b5672d95f77f75231d2b11c49b36c398e662c8d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fproofpoint&secure%5Burl_type%5D=linkedin_company_website)  
5,146 employees on LinkedIn®
- **Ownership:** NASDAQ: PFPT

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 54% Medium, 38% Small

#### What Are Recent G2 Reviews of Proofpoint Essentials for Small Business?

**["Fortifies Email Security with a Few Reporting Hiccups"](https://www.g2.com/survey_responses/proofpoint-essentials-for-small-business-review-12709718)**

**Rating:** 5.0/5.0 stars

_— Viral S._

[Read full review](https://www.g2.com/survey_responses/proofpoint-essentials-for-small-business-review-12709718)

**["Effective Email Filtering with Room for Improvement"](https://www.g2.com/survey_responses/proofpoint-essentials-for-small-business-review-12702660)**

**Rating:** 4.0/5.0 stars

_— John G._

[Read full review](https://www.g2.com/survey_responses/proofpoint-essentials-for-small-business-review-12702660)

#### What Are G2 Users Discussing About Proofpoint Essentials for Small Business?

- [What is Proofpoint Essentials for Small Business used for?](https://www.g2.com/discussions/what-is-proofpoint-essentials-for-small-business-used-for)

### [Gmail Backup Tool](https://www.g2.com/products/cigati-solutions-gmail-backup-tool/reviews)

A Gmail Backup Tool is a specialized software solution designed to securely download and save emails from your Gmail account to a local system or external storage. It helps users create a complete backup of their mailbox, including emails, attachments, contacts, calendars, and other data. This tool is especially useful for data protection, migration, and offline access. Users can export Gmail data into multiple file formats such as PST, MBOX, EML, PDF, and more, making it easier to access emails across different email clients like Microsoft Outlook, Thunderbird, and Apple Mail. Key Features: - Backup Gmail emails with attachments - Export data into multiple file formats - Maintain folder hierarchy and email properties - Selective backup using date filters - Remove duplicate emails during backup - Support for bulk Gmail account backup

**Average Rating:** 4.4/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate Gmail Backup Tool?

- **Quality of Support:** 8.3/10 (Category avg: 8.5/10)
- **Archive Backup:** 8.8/10 (Category avg: 9.2/10)
- **Email Storage:** 8.6/10 (Category avg: 9.1/10)
- **Email Analysis:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Gmail Backup Tool?

- **Seller:** [Cigati Solutions](https://www.g2.com/sellers/cigati-solutions)
- **Year Founded:** 2018
- **HQ Location:** Noida, Uttar Pradesh
- **Twitter:** @Cigatisolution  
11 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a4dbed54bac1bc6aef8f4772bd8ddc589d12f7a9a98dc24eaa33192cbd8360b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcigati-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 37% Small

#### What Are Recent G2 Reviews of Gmail Backup Tool?

**["Seamless integration between your Dropbox and Gmail Account's including Files backup."](https://www.g2.com/survey_responses/gmail-backup-tool-review-9478496)**

**Rating:** 4.0/5.0 stars

_— Daniel Allan M._

[Read full review](https://www.g2.com/survey_responses/gmail-backup-tool-review-9478496)

**["Great Storage Capacity and Smooth Multi-Device Compatibility"](https://www.g2.com/survey_responses/gmail-backup-tool-review-12255467)**

**Rating:** 4.5/5.0 stars

_— Bijay T._

[Read full review](https://www.g2.com/survey_responses/gmail-backup-tool-review-12255467)

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[Browse Email Archiving Themes](/categories/email-archiving/themes)

 ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin")
TL

Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin)

Updated October 3, 2024

Email archiving software compresses and stores emails older than a certain user-defined age with the aim of referencing or auditing at a later date. These solutions enable companies to keep full records of any email transactions without the need to consume significant storage. By archiving emails, companies can audit employee email conversations, sales email interaction histories, and more for a more complete view of a user or company’s conversational history. IT departments will utilize email archiving solutions to preserve email history, enabling HR teams, management, sales teams, and more to then audit archived emails and make business decisions. Email archiving tools work well with a variety of communications platforms as a method to preserve B2B, B2C, and employee interactions.

To qualify for inclusion in the Email Archiving category, a product must:

- Compress and store emails beyond a certain age
- Provide keyword searching to sort through archived emails
- Protect stored emails with encryption and other security measures

Show More

### Email Archiving Topics

- [What is Email Archiving Software?](#what-is-email-archiving-software)
- [What are the Features of Email Archiving Software?](#what-are-the-features-of-email-archiving-software)
- [What are the Benefits of Email Archiving Software?](#what-are-the-benefits-of-email-archiving-software)
- [Who Uses Email Archiving Software?](#who-uses-email-archiving-software)
- [Challenges with Email Archiving Software](#challenges-with-email-archiving-software)
- [Which Companies Should Buy Email Archiving Software?](#which-companies-should-buy-email-archiving-software)
- [How to Buy Email Archiving Software](#how-to-buy-email-archiving-software)

[
### Email Archiving Topics
 Expand/Collapse ](#)
- [What is Email Archiving Software?](#what-is-email-archiving-software)
- [What are the Features of Email Archiving Software?](#what-are-the-features-of-email-archiving-software)
- [What are the Benefits of Email Archiving Software?](#what-are-the-benefits-of-email-archiving-software)
- [Who Uses Email Archiving Software?](#who-uses-email-archiving-software)
- [Challenges with Email Archiving Software](#challenges-with-email-archiving-software)
- [Which Companies Should Buy Email Archiving Software?](#which-companies-should-buy-email-archiving-software)
- [How to Buy Email Archiving Software](#how-to-buy-email-archiving-software)

## Learn More About Email Archiving Software

### What is Email Archiving Software?
 

Email archiving software compresses, stores, and indexes emails for future referencing or legal auditing. As emails transfer, the archive solution copies each email and stores them in an on-premise server, cloud server, or both (hybrid). Email users can delete their old emails to save space since they can retrieve old emails anytime in the email archive. Email archiving is an ongoing process, so users don’t have to worry about data loss at any point.

 

From an organization's perspective, they can keep full records of any email transactions without consuming significant storage. Even though emails are compressed, companies and legal entities can still search, index, and audit employee email conversations, sales email interaction histories, and conversational histories. Stored emails are usually read-only, and their access is monitored and logged by administrators. This prevents unauthorized access and protects the integrity of the email history. Email archiving is not only beneficial to individual users, but also to companies that need to be compliant with regulations. Financial services companies, healthcare organizations, legal firms, and other regulated organizations are legally required to keep copies of their email. Regardless of which industries the user works with, email archiving is important and beneficial to everyone.

 
#### What Types of Email Archiving Software Exist?
 

**On-premise email archiving**

 

On-premise email archiving software stores all the emails in physical servers on the premises of the organization. Started in the 2000s, this type of solution has been very reliable and can be fully customized to different needs. However, it requires a high initial investment to build up the servers and the IT team to manage it.&nbsp;

 

**Cloud email archiving**

 

Cloud email archiving software stores all the emails in a remote physical server managed by a third-party vendor. It is charged based on a subscription so it doesn’t require initial investments and maintenance. Reputable vendors offer reliable, inexpensive, and easy management archiving services that are compliant with legal requirements. However, migration to the cloud is still a big hurdle.&nbsp;

 

**Hybrid email archiving**

 

The hybrid solution enables email archiving on-premises and on the cloud. It is a solution for businesses that are in the migration process or don’t want to commit to a full cloud solution.&nbsp;

 

### What are the Features of Email Archiving Software?
 

The following are some core features within email archiving software that can help users manage their email retention and e-discovery policy:

 

**Email journaling:** Every email, calendar, and event transaction must be copied and stored in the archive server in real time. Archived emails should never be replaced or modified for their integrity. This is necessary to keep in compliance with any legal requirements because the information stored must be 100% true to its original source.

 

**Email compression:** All copied emails are compressed to save space on the archives. This saves server space and money.

 

**Email retrieval:** Email account owners and administrators should be able to retrieve all of their emails within the retention period. This also means the email archive server should have a high availability so that the retrieval process is not constantly interrupted.

 

**Administrative dashboard:** Administrators should be able to control user access to email archives and custom policies through a dashboard. The dashboard needs to generate accurate data tables and visualization so decision-makers can be informed about space used and access control. Advanced reporting tools in email archiving solutions can also identify inappropriate or sensitive email exchanges. This alerts administrators about usage patterns and user behaviors that violate corporate policy.

 

**Electronic discovery (****eDiscovery):** eDiscovery is a legal requirement to search and recover electronic data for litigation or legal compliance. Companies should be able to set up tags and attributes to search emails based on sender/receiver information, dates, keywords, and so on. Multiple search query management is also recommended to speed up the search. Users can save or modify the searches without going through every individual search.

 

### What are the Benefits of Email Archiving Software?
 

**Storage cost savings:** Depending on the size of a company, the amount of storage space they need for email can grow quickly. Archiving old emails can free space and increase email server performance.&nbsp;

 

**Policy compliance:** Email archiving ensures that an organization follows the proper email retention policy automatically. A complete solution allows users to retrieve their email from a secure server with ease. This saves money from paying auditors and lawyers when they spend time digging into all the emails. Those emails will be tamper-free because no employee can edit them on the storage server. It’s important to check with the local laws on the retention and security policy of email before buying the software.

 

**Disaster recovery:** While email archiving is not email backup, it can be used as a disaster recovery option. When companies experience email systems data loss such as hardware malfunctions or cyberattacks, they can recover their email quickly. If only part of the emails got lost, they can recover that specific part instead of restoring the whole system.&nbsp;

 

**Email security:** The best email archive solution protects email messages through a mail server. Data archiving doesn't always have to do a fast search, but it does have to encrypt email communications to prevent cyberattacks.

 

**Business continuity:** When the email exchange server is down, some solutions allow the user to send and receive emails from their server. This acts as a business continuity email service so users don’t miss important email exchanges online.

 

### Who Uses Email Archiving Software?

**Employees:** Anyone in the organization should be able to use this tool to retrieve their emails.

**Email managers:** Email managers should be able to set archiving permissions and policies through this software. They can also prevent inappropriate email exchange by analyzing risky user patterns and irregular content reports. This could save the company from potential competitive intelligence or espionage.&nbsp;

**Legal entities:** Court, lawyers, and auditors need to use e-Discovery tools for litigation and legal purposes. It saves them time to find the necessary documents because email archiving solutions can filter and search based on names, email addresses, keywords, and so on.

### Challenges with Email Archiving Software

Email archiving solutions can come with their own set of challenges.&nbsp;

**Slow email retrieval:** Since the email is saved on archive servers, it can be slow to download and upload from that server. Archive storage is inexpensive because it is compensated by a slow transfer speed. Multiple users retrieving at once also slows the server. Buyers need to make sure that the email archive solution server ensures a specific data transfer speed according to the requirement.

**Email retrieval access:** Unauthorized email access to the archive server can leak important company trade secrets and sensitive information. Email managers need to set the right access for each account on day one.&nbsp;

**Redundancy with other backup software:** Companies today have other disaster recovery and backup solutions that do similar things as email archive software. While the email archive has its own unique functionality and use case, the cost to store multiple copies of emails with different software can rise significantly with time. Buyers need to make sure that the future storage cost doesn’t exceed the budget.&nbsp;

### Which Companies Should Buy Email Archiving Software?

While all companies that use email should consider email archiving solutions, below are the two industries that especially need the software:

**Finance industry:** The financial industry is heavily regulated so it requires email archiving to meet local laws. There are incentives for companies and employees to alter email copies for financial gains. Email archiving solutions prevent that by guaranteeing tamper-free email copies. Also, financial documents have industry words and numbers that are hard to discover. Many email archiving solutions provide search options that can include keywords and similar terms to find the right content quickly. Generic email searches often lack this functionality, making them inferior solutions that fail to meet the industry needs.

**Healthcare industry:** Sensitive email exchanges between healthcare providers and patients are regulated by governments and targeted by cyberattacks/ransoms. Having an archive solution prevents unauthorized temperament of emails, ensures compliance, and provides business continuity. Since patient care can be very time sensitive, sending and receiving emails on time may save lives.&nbsp;

### How to Buy Email Archiving Software

#### Requirements Gathering (RFI/RFP) for Email Archiving Software

Buyers may be tempted to create long lists of detailed requirements or ones that are too vague. Ideally, an RFI should be detailed enough to cover the essential requirements but not too long to discourage employees and vendors from using it. Since not all requirements have the same importance, buyers should assign them priorities and focus on the most important ones.&nbsp;

Must-have features are critical features that the company needs to run its daily operations based on their industry. For example, financial companies need software that can process financial search terms and secure email temperament policy.&nbsp;

Important requirements should have a high priority but aren’t necessarily deal breakers if there is a replacement. For example, advanced analytics and dashboards to predict user patterns are important but not critical when the buyer already uses employee monitoring software that can analyze email content.&nbsp;

Nice-to-have features may vary by department and team. For example, mobile apps that can retrieve email on a phone instead of a PC are useful but oftentimes unnecessary.

#### Compare Email Archiving Software Products

**Create a long list**

When making a long list, it should have no more than 10 products selected by eliminating all options that are not a good fit for the buyer. An easy start is to check what email software the company is using. The email archive software needs to be compatible with the company’s email software. If a company is using Gmail, they shouldn’t buy an archiver that focuses on on-premises since Gmail is a SaaS product. Also, users need to look into the legal requirements (such as GDPR data protection) for their company and industry. Some software solutions ensure regulatory compliance with specific laws, but that doesn’t guarantee that they always do. Email archiving software is changed by the number of users and/or space used for storage. Users can calculate an ideal budget based on that and filter out companies that don't meet it.&nbsp;

**Create a short list**

The products in the long list can be very similar at first sight, so buyers need more details about the products and the vendors to create a short list. This is where the requirements list comes in handy. Decision makers use this list to generate RFIs, which ask vendors to provide detailed information on how they deliver the features needed by the buyer. Some vendors may decline to respond to RFIs, which automatically disqualifies them from the selection process. Others are eliminated because they provided unsatisfactory responses.

Vendors also provide testimonials, customer references, and technical documentation to prove that they have the qualifications and expertise to deliver the product on time and within budget.

**Conduct demos**

Demos should be conducted live, not with slide decks or screenshots. Vendors should follow a script with scenarios created by the buyer. An example of a scenario would be to show how the system can save copies of emails, search specific emails based on industry terms, and retrieve the email on time. Buyers should take notes of the speed of data transfer and space used to store emails, as not all compression, data transfer, and storage options are created the same.

All email archive vendors should use the same demo script, and buyers need to rate each criterion and scenario using a rating system such as scores from one to five (where one is the lowest rating and five the highest).

All members of the selection team who attend demos should rate the functionality being demonstrated. The results can then be combined and analyzed to identify the main strengths and weaknesses of each product.&nbsp;

#### Selection of Email Archiving Software

**Choose a selection team**

IT managers, auditors, lawyers, and some end users should be included in the selection team. External consultants and outsourced IT teams may also provide a neutral perspective or help with negotiation.&nbsp;

**Negotiation**

Understandably, companies want to reduce costs during pricing negotiations, but this should not happen to the users' detriment. Instead, it is preferable to focus on getting the most value for the money. An example is customer support, which is included in the software's price but is usually limited to working hours and weekdays. Global companies may require 24/7 follow-the-sun support, which means that issues can be passed between teams in different time zones, so the users do not have to wait too long for a resolution.&nbsp;

Negotiation also includes legal and contractual terms, as well as service level agreements (SLAs). One example is cloud uptime, which guarantees that SaaS archiving products are operational. Most vendors provide an uptime of 95% and higher, but even a few hours a month can be very disruptive for regulated companies in finance and healthcare.

**Final decision**

The final decision should be made by a team, not a single person. It is also essential to use a structured approach and the data gathered during the previous phases. Decision support systems can prioritize requirements, identify the strengths and weaknesses of each product, and create various buying scenarios.