---
title: MailStore Server Reviews
meta_title: 'MailStore Server Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 13 reviews by the users' company size, role or industry to
  find out how MailStore Server works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 13
  scale: '5'
date_modified: '2026-05-05'
parent_category:
  name: Data Recovery
  url: https://www.g2.com/categories/data-recovery
---

# MailStore Server Reviews
**Vendor:** MailStore Software  
**Category:** [Email Archiving Software](https://www.g2.com/categories/email-archiving)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 13
## About MailStore Server
MailStore Server is a leading email archiving solution designed for small and medium-sized businesses . It creates 1:1 copies of all emails in a central archive, ensuring data security and availability over many years. Users can access their archived emails through Microsoft Outlook, MailStore Web Access, or mobile devices, enabling rapid searches and retrievals. Key Features and Functionality: - Comprehensive Archiving: Supports various email systems, including Microsoft Exchange Server, Microsoft 365, Google Workspace, and any IMAP- or POP3-compatible servers. - Integrated Storage Technology: Manages large volumes of emails without external database software, utilizing de-duplication and compression to save up to 70% storage space. - Fast Search Access: Offers full-text searching for emails and attachments, with seamless integration into Microsoft Outlook and other platforms. - Compliance and Security: Assists with regulatory compliance, including GDPR, by providing tamper-proof archiving and retention policies. - Flexible Archiving Methods: Archives existing mailboxes, public folders, shared mailboxes, and PST files, with options for journal archiving to capture all incoming and outgoing emails. Primary Value and Solutions Provided: MailStore Server addresses critical business needs by ensuring email data is securely archived and easily retrievable, aiding in regulatory compliance and data loss prevention. It reduces the workload on email servers, optimizes storage through efficient data management, and simplifies backup and restore processes. By eliminating mailbox quotas and dependence on PST files, it enhances operational efficiency and ensures long-term email availability.




## MailStore Server Reviews
  ### 1. Reliable and Efficient Email Archiving Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about MailStore Server?**

MailStore Server is highly reliable, easy to deploy, and very efficient for email archiving. It offers fast search, strong compliance features, and seamless integration with multiple mail platforms, making archived emails quickly accessible when needed.

**What do you dislike about MailStore Server?**

There are very few downsides. Some advanced features and reporting options could be more intuitive, but overall the product is stable, mature, and performs exactly as expected.

**What problems is MailStore Server solving and how is that benefiting you?**

MailStore Server helps us securely archive emails for compliance, auditing, and long-term retention. It reduces dependency on live mailboxes, improves search and retrieval of historical emails, and ensures data availability without impacting production mail systems.

  ### 2. Powerful and versatile email archiving solution for multiple mail platforms

**Rating:** 4.5/5.0 stars

**Reviewed by:** Phil S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about MailStore Server?**

MailStore works really well for ensuring there's a compliance copy of every message sent and received, as well as reducing live mailbox sizes by archiving out everything older than whatever time period you specify.
It's highly customisable, and the powerful searching means that you have no trouble finding archived messages when needed.
It can be up and running pretty quickly, depending on your mail platform, although there's a lot of scope for fine-tuning the setup, and it's worth bearing in mind considerations around server and archive maintenance/management (mainly ensuring you have reporting to confirm it's all working, and that your archive is properly backed up somewhere).
Once you've invested a bit time in getting the setup correct and optimised, however, it's pretty much just a case of install and forget.
From an end-user point of view, searching is easy, and users get used to it pretty quickly.

**What do you dislike about MailStore Server?**

Setup for archiving Microsoft 365 is a bit more complex, but mainly due to integrating with Modern Authentication, and the documentation for this is pretty good.
It's a shame that there are still no Mac or mobile clients, however; Windows users benefit from both a standalone Client application and an Outlook plug-in, but Mac and mobile users have to stick with just the web-based interface.

**What problems is MailStore Server solving and how is that benefiting you?**

Makes finding historical emails much easier.
Avoids bloated mailboxes.

  ### 3. Average Experience, not recommend

**Rating:** 2.5/5.0 stars

**Reviewed by:** Noman H. | Senior Executive Human Resources, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about MailStore Server?**

It helps in retrieving the email back what is essential for the company, easy to use and easy to install as well remotely, not better than its competitor as average performance,

**What do you dislike about MailStore Server?**

Too many bugs and too much lag while using it; it takes a lot of time trying to find one email which manually can be found early than the software. Lack of reliability and efficiency.

**What problems is MailStore Server solving and how is that benefiting you?**

It helped in sorting out all the emails but to a limited extend. But overall, it is not as efficient and effective as compared to other software. no increase in business performance or productivity

  ### 4. Great mail archiving software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about MailStore Server?**

Mailstore is very easy to use and helped take a lot of load off of our Exchange servers.  Pricing was very competitive as well.

**What do you dislike about MailStore Server?**

Managing the databases can be a bit kludgy.  It would be nice to have the software have a more hands off approach to dealing with the datastores for email.

**What problems is MailStore Server solving and how is that benefiting you?**

Our exchange servers had grown to very large sizes and had become very slow.  We were unable to get cooperation from upper management to limit the size of mailboxes so MailStore helped us keep all the mail they "needed to keep" while taking the load off of our Exchange server.

  ### 5. Simple and easy to use email archiving system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ankush D. | Internationally Certified Yoga Instructor, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about MailStore Server?**

This one is low maintenance and easy-to-use system that can work with large volumes of emails.

**What do you dislike about MailStore Server?**

The annual renewal price was a bit higher

**What problems is MailStore Server solving and how is that benefiting you?**

A platform to easily archive emails

  ### 6. Best Software for Email Archiving

**Rating:** 4.0/5.0 stars

**Reviewed by:** CS Ankita M. | Company Secretary, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about MailStore Server?**

Mailstore Server provides an email archive facility all in one place for future references. Mailstore provides a secure server for storing of large amount of data over a period of years, it also provide protection against data loss.

**What do you dislike about MailStore Server?**

The cost of the software is on a bit higher side otherwise it is very useful software for large business dealing on mails and required mails backup facility.

**What problems is MailStore Server solving and how is that benefiting you?**

Mailstore Server provides backup and restores facility for the Companies Mails. All the emails are stored in one place, which can be accessible in the future whenever needed. It reduces the workload of the email servers and saves storage space. It is effortless to use and operate.

  ### 7. What a wonderful experience with mail  archiving

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patrick G. | Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about MailStore Server?**

The tool is easy to use and implement, and you don't need IT the knowledge to use the tool. Apart from that, the tool allows you to archive all your mails and company information with ease of retrieval. The Tool comes with encryption that assures you that all your emails and data  are secure.

**What do you dislike about MailStore Server?**

For the time I have used the tool, it has offered more than i expected. No disappointments so far.

**Recommendations to others considering MailStore Server:**

Highly recommend

**What problems is MailStore Server solving and how is that benefiting you?**

We receive multiple emails, and we can not go deleting every mail we receive; thus, we realize the need for archiving software. The tool has been helpful in email and company data archiving and encrypting.

  ### 8. A great storage tool for archiving the emails

**Rating:** 4.0/5.0 stars

**Reviewed by:** Neha M. | Researcher, Enterprise (> 1000 emp.)

**Reviewed Date:** December 23, 2021

**What do you like best about MailStore Server?**

Very easy to use options, and you can efficiently store your emails and online text that you would like to reserve: excellent functionality and convenient tool, good space provider—recommended by me for storage.

**What do you dislike about MailStore Server?**

Nothing but it can improve the capacity of storage for the user

**What problems is MailStore Server solving and how is that benefiting you?**

I am solving the archiving problem with less space and for sure when changing the organization and credentials need to remove. So, this can help in storing the previous information.

  ### 9. Useful feature in mail archiving

**Rating:** 4.5/5.0 stars

**Reviewed by:** John K. | Mathematician, Financial Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about MailStore Server?**

The tool is very easy to install and configure besides having the best features when it comes to email archiving. Sometimes you need to retrieve historical emails, conversations with this tool; everything is just great about this tool. With MailStore Server, be sure your emails are safe and secure.

**What do you dislike about MailStore Server?**

Nothing that I dislike about the toll as it gets the work done.

**Recommendations to others considering MailStore Server:**

The tool is worth its cost, gets work done.

**What problems is MailStore Server solving and how is that benefiting you?**

We were using the tool to archive email conversations.

  ### 10. MailStore Server app review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2021

**What do you like best about MailStore Server?**

best and easy archival option on the priority of user

**What do you dislike about MailStore Server?**

the lag in loading and selecting the emails for the archival

**What problems is MailStore Server solving and how is that benefiting you?**

selective access to mails on priority to keep as abckup

  ### 11. MailStore is a fantastic Mailarchiv to store your collaboration stuff for years

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about MailStore Server?**

The simple install and the great features of mailstore server

**What do you dislike about MailStore Server?**

until this point - nothing - everything works fine and smooth

**What problems is MailStore Server solving and how is that benefiting you?**

I can store many mailarchieves for years

  ### 12. Mailstore Server solves many issues

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2019

**What do you like best about MailStore Server?**

Mailstore allows retention of all email preventing an associate from removing critical information.
Mailstore also allows for space saving, and easy search features.

**What do you dislike about MailStore Server?**

OWA restore is a bit clunky.  (This is when an email has been removed from exchange and needs to be restored.)

**Recommendations to others considering MailStore Server:**

Use the trial first...do not have the trial move the messages until you decide to go with the program.

**What problems is MailStore Server solving and how is that benefiting you?**

In house archiving provides security and back up for all email.   We have seen our Exchange server run better without all the clutter of ages old emails and attachments.

The search interface is a snap to use, and many of our assoicates now use Mailstore search instead of OWA search features, even for recent mail.


  ### 13. Very useful email archiving system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2019

**What do you like best about MailStore Server?**

Fast to install, simple to configure, very intuitive to use and integrating with mail systems to be archived. It represent a valid solution and for some of our customer is become a must have tool. Searching in the email archive is fast and accurate.

**What do you dislike about MailStore Server?**

Honestly with mailstore we've found the perfect solution for archiving. An integrated archive's backup strategy or integration with backup solution could be a top level feature very appreciated. Also spam recognizing or more complex exclusion rules are needed.

**What problems is MailStore Server solving and how is that benefiting you?**

The email archinving and historycal searching. The goal to apply rules to users to maintains his/her mailbox light and clean.



- [View MailStore Server pricing details and edition comparison](https://www.g2.com/products/mailstore-server/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+23%3A59%3A58+-0500&secure%5Bsession_id%5D=dceb2a8a-a30e-4e5d-ab7b-0f902b1a4bdf&secure%5Btoken%5D=e7090edbaed60fb95bab3dde7c656f9b60789a2b5f029592fbdcfaa4f0f2deac&format=llm_user)
## MailStore Server Integrations
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [IceWarp](https://www.g2.com/products/icewarp/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)

## MailStore Server Features
**Functionality**
- Email Storage
- Encryption
- Reporting
- Email Analysis
- Migration
- Archive Backup

**Functionality**
- Compatibility
- Sort and Filter
- Conversion

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Usability**
- Batch Handling
- Automated Scheduling
- Granular Retention Management

**Agentic AI - Email Archiving**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Reliability**
- Cloud-to-cloud Backup
- Address detection
- Security

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - Email Backup**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Decision Making

## Top MailStore Server Alternatives
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