Proofpoint Essentials for Small Business Reviews & Product Details

I chosen Proof point Email Protection for Oman Refreshemnt Co for securing office 365 email service. I evaluated and found that Proof Point is the industry-leading email gateway, which can be deployed as a cloud service or on premise. I chosen to deploy this as cloud service as it has excellent features for integration with Office 365 and Azure AD synchronization . It catches both known and unknown threats that others miss. It is Powered by NexusAI, advanced machine learning technology, Apart from this Proof Point has excellent support team which resolves the issues on Priority, I never faced any major issues during last 4 years with email security after deploying ProofPoint as our Email Security Gateway. I chosen Proof point Email Protection for Oman Refreshemnt Co for securing office 365 email service. I evaluated and found that Proof Point is the industry-leading email gateway, which can be deployed as a cloud service or on premise. I chosen to deploy this as cloud service as it has excellent features for integration with Office 365 and Azure AD synchronization . It catches both known and unknown threats that others miss. It is Powered by NexusAI, advanced machine learning technology, Apart from this Proof Point has excellent support team which resolves the issues on Priority, I never faced any major issues during last 4 years with email security after deploying ProofPoint as our Email Security Gateway. Review collected by and hosted on G2.com.

There is no any major flaws about ProofPoint Email Security services. Orgnisation can trust on their services. Review collected by and hosted on G2.com.

I like how easy it is to navigate the site and manage my users. From creating/editing/removing users, to managing and monitoring the organizations quarantine and settings. It is also just as easy to add and remove domains for email relay. Simply the best platform I've used for Email Security in the 13 years I've been with my company. Review collected by and hosted on G2.com.

There isn't anything I could say negative about ProofPoint Essentials. It really is a beast and so user friendly. I would recommend it over and over to everyone. Review collected by and hosted on G2.com.

The ability to customize the filtering policies is excellent. I also love that it can handle multiple domains. Social media protection is a great addition. Log searches are a breeze to complete. Support has been very helpful when needed. Review collected by and hosted on G2.com.

Thus far, there hasn't been anything that I don't like. Review collected by and hosted on G2.com.

Proofpoint does a good job at it's primary job, filtering spam. It has been fairly reliable with only a few false positives. The interface is intuitive and easy to use and the daily spam journal emails are a nice feature. Review collected by and hosted on G2.com.

In the 7+ years that we have been using the system, there have been several outages that prevented our clients from receiving email. In some cases, the email was not just delayed, but permanently lost. Attachment scanning can take longer than expected sometimes. I have waited up to 15 minutes for an email with a simple PDF attached to be released. Archiving is lacking, we needed to switch several clients to other archiving solutions because Proofpoint did not meet their needs. Review collected by and hosted on G2.com.

I wanted a cloud-based email gateway, a spam filter, advanced threat protection, and email security awareness training for our employees. Proofpoint gave me all three at a price we could afford. Other bundles I considered either included too many features (driving the price up), or they didn't include all of the things I wanted. So this was just the perfect fit for us.

On-boarding was pretty smooth. We recently migrated to Office 365, and we had to configure our account so our old spam filter could send non-quarantined emails. That experience probably helped to make this onboarding process a little smoother. But I don't want to take away from the onboarding people at Proofpoint. They are good at this!

Tech support is very responsive. No kidding, you call the support number and an actual tech answers the phone! No tier 1 person answering the phone. They answer the phone and dive right into the solution, awesome! If there is a wait time, just request a call back (automated). I've never waited more than 10 minutes.

Our email gateway is now in the cloud with Proofpoint, so if our HQ is down, email keeps flowing.

The catch rate on both spam and phishing emails is better than our previous spam filter, which was highly rated for its catch rate (catch rate on phishing emails is now much better).

Global Allow and Block lists are easy to add/change/delete, and we were able to import the lists from our old solution.

Proofpoint uses "Filter Policies," whereas our old solution used "regular expressions," which are difficult at best. These filters are pretty easy to set up and are very flexible. Using variations of these filters, I can easily prevent senders from spoofing key people in the organization, and I can allow our Mailchimp emails to get through while still blocking all other Mailchimp emails, and so on. Lots of options.

The email log is also very usable. I can search just quarantined emails, or all emails, or select one of several other options. I can filter by sender, recipient, or subject. You can also add senders, or entire domains to the Allow list, right from the log view. Of course, you can release emails from quarantine from this view as well. If you have several as a result of a search, you can release them all at one time.

Email encryption! We have been using third-party products, but no more. Now we can install a plug-in for Outlook, and the encrypt option is right there for the user to choose when they wish. I can also select criteria, and trigger an encryption automatically (like an email that contains a credit card or social security number).

There are other features, other things to like. It is a full-featured solution, borrowing much of its technology from Proofpoint's more expensive enterprise solutions. Review collected by and hosted on G2.com.

Even though I have experience sending out phishing campaigns with a different product, I've not been able to muddle through that part of Proofpoint Essentials yet. I've tried a couple of times, but I've gotten bogged down with the training/learning part. Learning the previous solution was pretty difficult too, so this is probably an unfair "dislike," but I do dislike things that are hard! Review collected by and hosted on G2.com.

Proofpoint monitors all our incoming email and spares us from dealing with the plethora of junk, spam and an abundance of unsolicited email! Review collected by and hosted on G2.com.

I think it needs some refinement as it blocked emails from within company emails, didn't make sense. If they learned our organizations email address is pretty safe, maybe filtering wouldn't block our own people. Review collected by and hosted on G2.com.

Proofpoint helps keep unwanted sales and spam emails out of my inbox. My favorite upside is the daily digest notification showing you all the captured emails. It allows me to review everything quarantined in case there was something caught that shouldn't have been. Review collected by and hosted on G2.com.

Occasionally important emails are caught. I won't know this until I receive the daily digest notification which can cause delayed responses. Review collected by and hosted on G2.com.

Very easy to manage and understand interface. Review collected by and hosted on G2.com.

Searching the logs is a bit slow at times. Review collected by and hosted on G2.com.

it is a good tool for email filtering that helps to avoid a lot of spam and can apply automation Review collected by and hosted on G2.com.

is not easy to understand the tool; we had to have sessions to get it configured. Review collected by and hosted on G2.com.

It stops all the unwanted mails coming directly to your inbox & then gives you one option to check what they blocked. Review collected by and hosted on G2.com.

Nothing to say here as all the features are good. Review collected by and hosted on G2.com.