--- title: symplr Clinical Communications Reviews meta_title: 'symplr Clinical Communications Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 147 reviews by the users' company size, role or industry to find out how symplr Clinical Communications works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 147 scale: '5' date_modified: '2026-06-30' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # symplr Clinical Communications Reviews **Vendor:** symplr **Category:** [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration) **Average Rating:** 4.5/5.0 **Total Reviews:** 147 ## About symplr Clinical Communications Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is designed for the unique role-based nature of healthcare collaboration – multiple specialized roles and constant rotation in and out of those roles. Tailored for health systems, ambulatory care, and long-term post-acute care organizations, this cloud-based solution combines HIPAA-compliant texting, role-based messaging, on-call scheduling, VoIP calling, critical alerts, and care team coordination—all in one easy-to-use platform. Streamlined Workflows for Better Patient Outcomes A single, unified mobile platform for all messaging, calls, critical results, alerts and on-call schedules increases clinician efficiency • Reduce alert and information fatigue through instant routing of critical information • Improve critical care team mobilization for STEMI, Code Blue, Stroke, and Sepsis • Eliminate wasted time nurses spend on non-clinical activities • Improve admission/discharge processes to increase patient throughput • Ensure a consistent patient and clinician experience across sites • Improve coordination of patient care teams • Eliminate interruptions to off-duty physicians symplr Clinical Communications bridges the gap between secure messaging and efficient workflows, ensuring time-sensitive information gets to the right person or team, exactly when it’s needed. By enhancing clinical collaboration and simplifying communication, the app empowers care teams to focus on what matters most: delivering exceptional patient care. Key Features for Smarter Clinical Communication: • Secure Messaging: HIPAA-compliant texting, emailing, and messaging to protect patient data. • VoIP Integration: Built-in voice capabilities for seamless communication. • Group Collaboration: Simplifies teamwork across departments and locations. • Cross-Department Communication: Enables care teams to stay connected across units. • Critical Alerts and Notifications: Delivers urgent information to the right person instantly. Comprehensive Platform Capabilities: • EMR/EHR Integration: Works with existing healthcare systems to streamline workflows. • On-Call Scheduling Integration: Ensures providers are accessible when needed. • Downtime Resilience: Maintains communication functionality during outages. • Enhanced Security: Built to meet the most rigorous HIPAA compliance standards. • Workflow Enhancement: Drives clinical efficiency with streamlined processes. Operational Excellence to Enhance Outcomes: • Analytics and Reporting: Delivers insights into communication patterns to optimize performance. • Messaging Security: Protects sensitive information with advanced encryption and compliance. • Correspondence Variety: Supports diverse communication methods tailored to healthcare needs. ## symplr Clinical Communications Pros & Cons **What users like:** - Users value the **improved staff communication** and efficient coordination of care offered by symplr Clinical Communications. (2 reviews) - Users value the **efficient communication** provided by symplr Clinical Communications, enhancing coordination and care among staff. (2 reviews) **What users dislike:** - Users experience the **inconvenience of being reachable outside work hours** , affecting their work-life balance. (1 reviews) ## symplr Clinical Communications Reviews ### 1. Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about symplr Clinical Communications?** simplicity, efficient. easy search for other providers **What do you dislike about symplr Clinical Communications?** no screenshot? eliminates to having to forward and tag people **What problems is symplr Clinical Communications solving and how is that benefiting you?** NA ### 2. Works great, seems safe **Rating:** 3.0/5.0 stars **Reviewed by:** Meredith O. | Nursing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2024 **What do you like best about symplr Clinical Communications?** It improved staff communication and coordination of care by having everyone have access to other resources and staff members quickly and efficiently. **What do you dislike about symplr Clinical Communications?** It worked well for us. Downsides are being reachable even when not working for some staff. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Quick communication and no chasing doctors down ### 3. Communication is key **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about symplr Clinical Communications?** As someone in the medical field, something as simple as communication is often overlooked, but the ability to communicate efficiently with my coworkers makes a huge difference! **What do you dislike about symplr Clinical Communications?** Not much really, it does most of what I need **What problems is symplr Clinical Communications solving and how is that benefiting you?** Communicating while maintaining HIPAA compliance ### 4. symplr Clinical Communications is much better since they took over from the Doc Halo days. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about symplr Clinical Communications?** There is much better support for us admins on the Doc Halo app which is where I do all of my user setups and admin support for our company. **What do you dislike about symplr Clinical Communications?** There isn't really much that I would say that I dislike about the app it is great. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Makes us be HIPAA compliant when talking about health care for our residents. **Official Response from Tara Wieber:** > We are always delighted to hear that our customers are enjoying our products or services. Thank you for taking the time to write a review. ### 5. I find Symplr **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about symplr Clinical Communications?** I find it to be easy to use Symplr, very easy to use and setup users **What do you dislike about symplr Clinical Communications?** I don't really have any complaints, I find it to be very easy to use. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Keeping the updates current for both Android and Apple users. **Official Response from Tara Wieber:** > We are always delighted to hear that our customers are enjoying our products or services. Thank you for taking the time to write a review. ### 6. Solid platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about symplr Clinical Communications?** I like that messages can be sent securely and with read receipts. **What do you dislike about symplr Clinical Communications?** I think there could be a better way to create message groups **Recommendations to others considering symplr Clinical Communications:** I recommend this for secure hipaa compliant messaging **What problems is symplr Clinical Communications solving and how is that benefiting you?** HIPAA compliant messaging **Official Response from Tara Wieber:** > Thank you so much for taking the time to submit a review for symplr Clinical Communications! We're happy to hear that you're enjoying the secure messaging and read receipts functionality of our product, and we'll be sure to pass your feedback about messaging groups to our product team! ### 7. Great way to communicate for work purposes. **Rating:** 4.0/5.0 stars **Reviewed by:** Racheal W. | Precertification Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about symplr Clinical Communications?** That it is simple to use; literally anybody can learn to use this, can create a PDF of the conversation, and it shows you when messages were read. It is pretty much like text messaging. So if you can text you can use this. **What do you dislike about symplr Clinical Communications?** Sometimes there is a lag, and when you read a message but it is the only message there, it will just keep looking like you haven't read the message (you either have to delete it or wait until somebody else messages so you can click on the new message and then the notification goes away) I hope that made sense. **What problems is symplr Clinical Communications solving and how is that benefiting you?** It can be difficult to wait for people to respond via email because they may get soo many, but with this, communication is easy with my co-workers, management and doctors. A one stop shop. ### 8. Easily used and integrated **Rating:** 5.0/5.0 stars **Reviewed by:** Celina G. | Administrative Information Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2021 **What do you like best about symplr Clinical Communications?** It was very easy to setup and it was very easy for users to understand how to use it. **What do you dislike about symplr Clinical Communications?** It would be nice for separate institutions that purchase licenses to make one group in order for easier collaboration. **Recommendations to others considering symplr Clinical Communications:** Very easy to use and setup. Users are able to understand and retrieve messages without issue. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Providers are able to easily text one another back and forth when it comes to emergency medical treatment without fear of violating HIPAA ### 9. Easy HIPAA Approved Messaging **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about symplr Clinical Communications?** I like being able to message and still be in compliance with HIPAA regulations. **What do you dislike about symplr Clinical Communications?** Sometimes I wish you could screenshot, but I understand why you can't. I also wish you had the ability to search when using the web-based version. Another thing I would like is if you had the ability to turn off responses without having to set up a group in your contacts. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Solving the issue of always having to make or take phone calls. Messaging makes it easier and you can also review the information later. ### 10. symplr Clinical Commounications **Rating:** 5.0/5.0 stars **Reviewed by:** Tamara L. | Administrative Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about symplr Clinical Communications?** There are many things. First off, you can immediately confirm who has read your messages and exactly when they read them. **What do you dislike about symplr Clinical Communications?** The only thing that I don't like is that the messages drop off of the system and you cannot simply hide or store them. **What problems is symplr Clinical Communications solving and how is that benefiting you?** We can send confidential messages with PHI, etc to multiple people, those people can comment or not, the messages can still be sent to others. Again, no one can state that they did not get the message. There is always positive proof right down to date and time. **Official Response from Tara Wieber:** > Hi Tamara! Thanks so much for taking the time to review our Clinical Communications solution. We're so happy to hear you're enjoying the product and the ability to send confidential messages and know they've been read and received. In regards to the messaging drop-offs, we'll be sure to provide that feedback to the product team. ### 11. Symplr clinical communications is the comprehensive platform to serve our clients **Rating:** 5.0/5.0 stars **Reviewed by:** America C. | Senior Director Marketing Strategy, Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2022 **What do you like best about symplr Clinical Communications?** What I like most about this software, is that it allows you to route incoming calls, assigning them to where they correspond with the appropriate agent. It also contains a chat between employees, which allows us to maintain communications and the sending and sharing of files. The platform allows us to be able to make shift changes and scheduling of guards, with ease and best of all is that it is cloud-based, so all the information is outside of the computers. **What do you dislike about symplr Clinical Communications?** The system has some small flaws that will surely improve with new updates, such as the quality of calls when the connection is not very stable, so the recording also loses quality. The access by roles, although it is a very secure system, is also cumbersome, which slows down our daily work. Finally, alerts and notifications sometimes do not reach us in real time, when the connection is not so stable. **Recommendations to others considering symplr Clinical Communications:** Thanks to this software, our customers feel much better served, since we can solve their demands in less time, through the various communication channels. The customer service team also feels that the work is done in a more organized and efficient way, increasing productivity, performance and the number of customers served daily. **What problems is symplr Clinical Communications solving and how is that benefiting you?** It is a very simple tool to use, to install and to implement. Its efficient multichannel communication allows us to be always in communication with our clients through live chat, calls, video calls, emails and more. It also allows you to save calls, messages and texts received, to have a complete history of customers with the company. **Official Response from Tara Wieber:** > America, we are always delighted to hear that our customers are enjoying Clinical Communications. Thank you for taking the time to write a review. ### 12. Easy to use compliant messaging **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about symplr Clinical Communications?** I own a mobile medicine business and halo makes it easy for my team to communicate quickly and remain complaint **What do you dislike about symplr Clinical Communications?** Inability to upload pics already taken on a device **What problems is symplr Clinical Communications solving and how is that benefiting you?** Hipaa complaint messaging and sharing of patient information. It benefits me because it's quicker than sending email ### 13. Very timely, very secured and easily managed **Rating:** 5.0/5.0 stars **Reviewed by:** Chijioke A. | Director of Facilities, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about symplr Clinical Communications?** reaching my team all at once and being able to create users by departments or interests **What do you dislike about symplr Clinical Communications?** Nothing at this moment, the software works, but I think the complaint has been that the messages clear up too soon. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Reaching out anytime and during emergencies ### 14. Review of communication software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about symplr Clinical Communications?** I like the ease0 of use and flexibility of symplr Clinical Communications , and its accessibility. The customer service and tech support are excellent, and the support group is all amiable **What do you dislike about symplr Clinical Communications?** The only thing I dislike is the timeliness of returning emails or phone calls. Occasionally, it can take days to get a response to a question. **What problems is symplr Clinical Communications solving and how is that benefiting you?** We are now able to communicate faster and with fewer issues than our previous software and communication plateforms ### 15. Great Transition **Rating:** 5.0/5.0 stars **Reviewed by:** Connie V. | Patient Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about symplr Clinical Communications?** No major changes that required additional training. **What do you dislike about symplr Clinical Communications?** There is really nothing at all that that I dislike. **What problems is symplr Clinical Communications solving and how is that benefiting you?** It's simple, fast and easy to use. ### 16. Secure communication to designated groups is easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about symplr Clinical Communications?** It's easy to set up different groups to get information to quickly. The ability to set a different alert tone is key. **What do you dislike about symplr Clinical Communications?** There truly is no downside to using the application. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Alerting numerous groups of time-sensitive information quickly, securely and easily. ### 17. Easy communication **Rating:** 4.5/5.0 stars **Reviewed by:** Jacinta W. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about symplr Clinical Communications?** Very user friendly, it gives you the capability to use for all types of work. **What do you dislike about symplr Clinical Communications?** The random times the network stops working without notice unless reaching out. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Easy to set up for new users, easy to change passwords when needed **Official Response from Tara Wieber:** > Hi Jacinta! Thank you so much for taking the time to review symplr Clinical Communications! We're so happy to hear that you find the product easy to use for experienced and new users alike! We'll be sure to pass on your feedback about unexpected stops within the network to our product team. ### 18. Nice experience **Rating:** 5.0/5.0 stars **Reviewed by:** Nader A. | Resident Physician, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about symplr Clinical Communications?** Easy use to communicate with others colleagues **What do you dislike about symplr Clinical Communications?** Ringtone sound it's annoying to any one i hope you change the tone **Recommendations to others considering symplr Clinical Communications:** I phone **What problems is symplr Clinical Communications solving and how is that benefiting you?** Easy way to connect **Official Response from Tara Wieber:** > Hi Nader! Thank you so much for taking a moment to review symplr Clinical Communications. We're happy to hear the experience has made communicating with colleagues fast and easy. We'll be sure to pass your feedback about the ringtone to our product team. ### 19. Symplr enabled us to pull covid vaccine data for reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about symplr Clinical Communications?** It was the only method we had for collecting and reporting the data. **What do you dislike about symplr Clinical Communications?** It would be nice to have all the data in one place. **What problems is symplr Clinical Communications solving and how is that benefiting you?** It is serving as a database for vendor/contractor information. ### 20. Good option **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2022 **What do you like best about symplr Clinical Communications?** Most helpful - ease of use. Easy to access. **What do you dislike about symplr Clinical Communications?** Just one more thing to do but overall it is helpful. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Communicate to all people involved. Trying to keep communication as direct and simple as possible. **Official Response from Tara Wieber:** > We are always delighted to hear that our customers are enjoying Clinical Communications. Thank you for taking the time to write a review! ### 21. An innovative and dynamic product in a everchanging environment **Rating:** 5.0/5.0 stars **Reviewed by:** William S. | Clinical Informatics Training Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2021 **What do you like best about symplr Clinical Communications?** Halo Health not only has a fantastic product to connect health teams with real-time communication channels; Halo Health also has dynamic and responsive support staff. It is a pleasure to work closely with such an expansive and adaptive product within the health infostructure world. At the same time, it is making an easy-to-use interface for frontline staff that allows them to better focus on the care of the patient and not the use of technology. **What do you dislike about symplr Clinical Communications?** I wish that there was a little more customization that could be done on the administrative side, as well as easy-to-use quick-click buttons to send a message. For instance, in some common typed messages, there could be buttons on a quick message screen to auto-fill a message. **Recommendations to others considering symplr Clinical Communications:** Halo Health is one of the best companies that I have worked with. They are responsive to needs, helpful for troubleshooting, and accepting of input to improve the product for the teams. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Being able to connect over 8,000 different team members with a click of a button. Recently, our objective has been to reduce the waste of typing and automate for increased efficiencies of messages to the critical team. Halo Health makes this possible. With the connectivity to Epic, it allows us to make an order in Epic and have a Halo message sent to the proper team, freeing up the hands of the unit clerk to complete other patient pertinent tasks. ### 22. Great Secure Messaging **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2021 **What do you like best about symplr Clinical Communications?** Halo Health provides secure messaging for doctors and staff. **What do you dislike about symplr Clinical Communications?** Halo Health gets expensive to add many staff. **Recommendations to others considering symplr Clinical Communications:** Provides excellent secure messaging that is HIPAA compliant. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Secure messaging between doctors and support staff. **Official Response from Tara Wieber:** > Thank you for taking the time to review our Clinical Communications solution. We're so happy to hear you're enjoying the experience of secure communication with your workforce. We'll be sure to share your feedback about the expense of adding team members to our team. ### 23. Very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** It already has most of contacts available **What do you dislike about symplr Clinical Communications?** This is sometimes very slow when opening the app. **Recommendations to others considering symplr Clinical Communications:** Very user friendly **What problems is symplr Clinical Communications solving and how is that benefiting you?** The ease of contacting my physician with patient information. **Official Response from Tara Wieber:** > Thank you for taking the time to review symplr Clinical Communications! We're so glad you find the user experience intuitive and effective for communicating important information within your healthcare organization's workforce! ### 24. Clear and effective communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about symplr Clinical Communications?** It is easy to find who is on call and effectively notify and collaborate with other healthcare workers on my team in order to provide my patients with the best care possible quickly **What do you dislike about symplr Clinical Communications?** Not everyone at my facility has halo, so we have to get ahold of them the old way which still works, but is not as easy or as quick as using halo. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Many doctors schedules change day to day as doctors cover and switch with other doctors, it's solves the problem of calling the wrong doctor on the print out schedule we have that isn't updated instantly like halo is. Doctors are also able to direct their messages to go to whoever is covering for them, so you're always able to get ahold of whoever you need for help. ### 25. HIPAA Compliant convenient communication tool **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | Alternate Administrator, Director of Therapy Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about symplr Clinical Communications?** Halo is straightforward to use and easy to set up. **What do you dislike about symplr Clinical Communications?** I am not a fan of the continuous alerts that sound until you respond. **Recommendations to others considering symplr Clinical Communications:** Great product **What problems is symplr Clinical Communications solving and how is that benefiting you?** There is quick communication between users, including physicians, allowing for immediate care coordination. **Official Response from Tara Wieber:** > Andrew, Thank you for taking the time to review symplr Clinical Communications. We're thrilled to hear you've had a great user experience with the product and it's been effective for facilitating quick communication within your workforce! ### 26. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2022 **What do you like best about symplr Clinical Communications?** Easy to use interface. Being able to find what you're looking for in a minimalist UI is most important to initiate others to join and use the app **What do you dislike about symplr Clinical Communications?** It's not as widely used as I would like for it to be. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Communication is most vital and it helps bridge that gap **Official Response from Tara Wieber:** > Thank you for taking the time to review symplr Clinical Communications! We're thrilled to hear you're enjoying the communication and collaboration abilities within the platform! ### 27. Excellent service. Great people to be around. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about symplr Clinical Communications?** Clear expectations set by your team, quick & easy transition. **What do you dislike about symplr Clinical Communications?** I disliked nothing. The product thst you have is excellent **What problems is symplr Clinical Communications solving and how is that benefiting you?** Being able to help others. **Official Response from Tara Wieber:** > We are always delighted to hear that our customers are enjoying Clinical Communications. Thank you for taking the time to write a review. ### 28. Wondering experience with it. I have not missed any messages. **Rating:** 5.0/5.0 stars **Reviewed by:** Mohit A. | Resident Physician, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about symplr Clinical Communications?** The multiple reminders and the fact that multiple groups can be created with ease. Halo health is impressive because it is very reliable. Also, the fact that we have a web version is awesome because it allows you to use it while you are on your computer. **What do you dislike about symplr Clinical Communications?** The app looks outdated, and I wish it could upload stuff from iPhone. **Recommendations to others considering symplr Clinical Communications:** It is a great system that allows for collaborations between team members in a very efficient manner. **What problems is symplr Clinical Communications solving and how is that benefiting you?** The problem was to get rid of pagers and have nurses be able to contact providers without much back and forth. Halo health is impressive because it is very reliable. Also, the fact that we have a web version is awesome because it allows you to use it while you are on your computer. Halo health is impressive because it is very reliable. Also, the fact that we have a web version is awesome because it allows you to use it while you are on your computer. Halo health is impressive because it is very reliable. Also, the fact that we have a web version is awesome because it allows you to use it while you are on your computer. ### 29. Good Confidential Texting App **Rating:** 4.0/5.0 stars **Reviewed by:** Abigail B. | Resident Doctor, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about symplr Clinical Communications?** Halo is a very intuitive app that handles just like a normal text messaging app. It is secured so you can discuss HIPAA-protected information with your team at a distance. It deletes your conversations after a set period of time, and so it doesn't clog up your phone with data. I also like that there is the option for it to say "Halo secured message" when you get a notification so that your patients don't think that you are receiving text messages or that your phone is inappropriately on at work. Also, I like that you can use it on your phone or on your desktop. **What do you dislike about symplr Clinical Communications?** My version of the app on my iPhone SE2 sometimes glitches and won't let me write more that 5-6 lines without hiding the bottom lines. When this happens the coloring of the app also changes, and sometimes the newest messages aren't shown even though I received a notification for a message. In a similar way, sometimes people who have unreliable phones also have more unreliable Halo connections as well, and so they might not actually get a Halo that you send in a timely fashion. However, these people are usually more rare, and let you know if Halo is not a reliable way to contact them. Also, other people have to have Halo to be able to be messaged, and so it is limited by the user base in your hospital, and it doesn't show if a user is active on Halo, so you don't know if they made an account and never check it, or if they have it downloaded on their phone. **Recommendations to others considering symplr Clinical Communications:** Update it as soon as updates become available, and ask other people you work with if they use Halo. If you send a message to a new/unknown person, don't assume it was received without a response. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Texting about patients on a regular texting app would be a violation of HIPPA, so this allows teams to talk. ### 30. Great App for HIPAA complaint communication **Rating:** 4.5/5.0 stars **Reviewed by:** Paul F. | P, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** Halo allows fast and HIPAA compliant communication and allows you to message a service and quick settings for off service and ability to put someone as covering you. **What do you dislike about symplr Clinical Communications?** I disliked the original tone but changed it to one so liked more **Recommendations to others considering symplr Clinical Communications:** Its great **What problems is symplr Clinical Communications solving and how is that benefiting you?** It's not always easy to know who is on call. Using Halo, it's possible to message a general line such as "Adult Nephrology On Call" ### 31. Great experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about symplr Clinical Communications?** Great to network with others in the same industry. **What do you dislike about symplr Clinical Communications?** Needs more organization so that people can reach out easier **What problems is symplr Clinical Communications solving and how is that benefiting you?** Getting advice about issues I am having and realizing it is easy to reach out to others **Official Response from Tara Wieber:** > Thank you so much for taking the time to review symplr's Clinical Communications solution! We're happy to hear you're enjoying the collaboration and networking opportunities, and we'll be sure to pass your feedback about organization to our product team. ### 32. Great health profession secure messenger **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchell L. | pharmacist, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2021 **What do you like best about symplr Clinical Communications?** Easily and directly communicate with healthcare professionals. I am able to easily send a messenge to providers with an extension where they can reach me. In my experience, it allows better communication overall. Issues with patients medications are more easily solved. I utilize this healthcare tool mostly for our meds-to-beds program. Issues with prescriptions are more easily solved when clarification is needed. I have never had any real issues with the messeging app. Wifi compatability is typically direct and instantaneous. I have never had issues with the app crashing or freezing. It is very reliable and I receive messages/replies very fast. **What do you dislike about symplr Clinical Communications?** I wish there were an easier way to remove unread messages. Occasionally it is hard to tell if a use is working or not working. At times I come back to work, login to my account and I will have multiple unread messages. I am not sure if there is a way to make automated messages when i am off or on vacation but that may be useful if the function doesn't exist. It is hard to find dislikes about this messenging service as it works very well. **Recommendations to others considering symplr Clinical Communications:** A great tool to add the healthcare professional arsenal, especially with large institutions.Doc halo allows for quick communication between departments and faster patient care. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Benefits include direct provider/healthcare professional communication. There is little need to try to find the provider in the hospital or trying to find extensions. This communication leads to faster patient care. We were told by our institution that messenges do not qualify as direct orders from providers. This is being sorted out by the compliance department and the providers. The issue lies at the provider level. ### 33. Extreme Convenience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** Accessibility. I prefer to use the web-based version because I can see it easily while doing telehealth. **What do you dislike about symplr Clinical Communications?** While reminders are helpful, they come very frequently. If I'm with a patient, my watch may vibrate 5 times with reminders. I appreciate the reminders, but they're very close together. **Recommendations to others considering symplr Clinical Communications:** If you're looking for accessible HIPAA-friendly communication, you've found it here. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Communication between myself and my colleagues/supervisees/students that is HIPAA compliant. It makes it much easier to communicate about a patient without being vague. It also helps keep things organized in communication. While I may be having 5 conversations with one person, they're organized by patient. ### 34. Okay platform, a couple of glitches **Rating:** 3.0/5.0 stars **Reviewed by:** Rachel H. | Pediatric Nurse Practitioner, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about symplr Clinical Communications?** It is fairly user friendly. You can create group messages and adding people is easy to do. Notifications are timely. Can use on a computer or smart phone. Actually easier to use on a smart phone via the app than a computer. **What do you dislike about symplr Clinical Communications?** I dislike that you have to sign on via the computer every single time I have a message come up. I would like it to be an automatic sign on when I log into my computer in the morning. This slows down access. This is also just nit picky, but I don't like that I can push the "enter" key to send the message and actually have to push send. **What problems is symplr Clinical Communications solving and how is that benefiting you?** It is a good and secure communication tool. We frequently need to exchange information quickly on patients and I appreciate this platform, instead of email or tasking through our charting system. **Official Response from Todd Jones:** > Rachel, thanks for your feedback. I am happy to hear that you are seeing value in coordinating patient care. Whenever you experience glitches, please contact Support @ halohealth.com for help fixing the issue. Halo Health integrates with Imprivata's single sign on solution. Please reach out to your organization's Halo Health admin to see if it can be applied to your situation. ### 35. Slow system that stops responding and is not user friendly at all! **Rating:** 1.5/5.0 stars **Reviewed by:** Laura Beth H. | R, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2021 **What do you like best about symplr Clinical Communications?** Creating contact groups is helpful for better communication regarding the **What do you dislike about symplr Clinical Communications?** System is slow, freezes/stops responding frequently and this very frustrating as a clinic nurse when I am trying to contact other members of our team and our surgeons/residents. **Recommendations to others considering symplr Clinical Communications:** Need to make messaging system function more efficiently for high traffic clinics - frustrating to be in the middle of communicating and have software constantly locking up and being non-responsive. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Better communication with our residents and surgeons would be possible if the system would not keep freezing and becoming non-responsive. When the system is functioning it works very well but I have trouble with it locking up multiple times per day requiring me to sign out and sign back in to continue sending messages. Having messages save as auto-drafts would also be helpful when you are typing extensive messages to providers and system becomes unresponsive. **Official Response from Todd Jones:** > Laura, thanks for the feedback. I'm sorry to hear you are experiencing issues. Whenever the app is not performing as you would expect, please contact Support @ halohealth.com so we can address the issue and improve the experience. Thanks again for this feedback. ### 36. Easy access to all medical team members **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** Easy accessibility, I can get in contact with any medical provider or staff member easily to benefit my patient **What do you dislike about symplr Clinical Communications?** I don't like that I cannot access my pictures from my phone to send to another provider. As an example, if I wanted to take a picture of a learning topic (no patient information) and save it to my photos, I cannot send that image in Halo. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Sharing information with othe providers to better patient care ### 37. LPN **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** You are able to communicate with any healthcare worker. You can give patient names and also send pictures to a provider which is very helpful. **What do you dislike about symplr Clinical Communications?** There really isn't anything I dislike about doc halo **Recommendations to others considering symplr Clinical Communications:** Best way to communicate and is hippa compliant **What problems is symplr Clinical Communications solving and how is that benefiting you?** I'm able to communicate with the Dr I work with regarding problems with patients when she is at the hospital all week. We also can communicate with our coworkers. ### 38. Great service for physicians and health care professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Abraham t. | Resident Physician, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about symplr Clinical Communications?** Secure messaging and easy to find names of the person you are trying to contact. It ensures HIPPA compliance while still making it easy to communicate effectively with consultant services. The help centre at halo health has also been amazing, when I initially had trouble logging in with my account on my previous phone they were prompt in answering my emails and helped me resolve my problem and even followed up on it at a later time. I also really appreciate the forward feature when I'm sent information that is pertinent to other physicians as well. I enjoy using Halo and would encourage all residency programs to adopt this system. I also really like that Halo can be accessed from both my phone and laptop. **What do you dislike about symplr Clinical Communications?** Inability to save the message once you start typing it when you want to look at a previous message. The inability to paste into the text box has also proven to be annoying when I need to send something that I received. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Easy communication in a secure manor without violating HIPPA. Improves direct communication with consults without always having to call them. A problem that it solved was allowing my nurse to send me messages about my clinic patients while I'm working at the hospital. Of course this is very beneficial in ensuring continuity of care while again maintaining patient privacy. The ability to call using Halo is also an under utilized tool. It is very beneficial once I figured out how to allow the app to have access to my phone. ### 39. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren L. | Clinical Research Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about symplr Clinical Communications?** That I am able to see if and or when colleagues have read the messages I've sent in anticipation of a response **What do you dislike about symplr Clinical Communications?** It is a little bit difficult to add someone to a chat once started. Sometimes there may be someone else that needs to be added to a chat at any given time - with Halo, there were times when we would have to start a new group in order to add everyone that we needed the information relayed to. if there were some sort of process to make this easier that would be great. We also were unable to remove people from a group chat once started. Like the earlier problem, there were times when we just needed to be able to remove someone who was no longer affiliated with a project, or no longer on shift an d in order to do so we would need to start a new chat which was not always so efficient in the moment. **Recommendations to others considering symplr Clinical Communications:** I think If you have many groups of people you need to access this platform and want an easy way to inform everyone at one time this is a great tool. **What problems is symplr Clinical Communications solving and how is that benefiting you?** accessibility to providers - sometimes they are hard to track down in house - with halo we are able to keep everyone in the loop quickly and efficiently without having to go to the floors and try to find the providers in house. With Halo we are able to keep everyone in the know and get the information to the team, care providers, researchers etc. in a safe way for everyone involved. ### 40. HALO really keeps it confidential **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2021 **What do you like best about symplr Clinical Communications?** The ease of finding other members and contacts in the community user search is great. **What do you dislike about symplr Clinical Communications?** I wish there were some type of gallery for pictures, such as wounds or documents, to be stored and retrieved when needed; or an option to save more than one at a time to send to any member or members. **Recommendations to others considering symplr Clinical Communications:** Trust that HALO HEALTH will keep you connected in total confidentiality **What problems is symplr Clinical Communications solving and how is that benefiting you?** I'm getting my patients new orders in a timely manner and in absolute confidentiality. ### 41. Helpful app **Rating:** 5.0/5.0 stars **Reviewed by:** John J. | Physician, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about symplr Clinical Communications?** Secure, HIPPA compliant communication, and can link to an inpatient **What do you dislike about symplr Clinical Communications?** No voice to text allowed at my institution **What problems is symplr Clinical Communications solving and how is that benefiting you?** Real time discussion about patient care ### 42. Great Tech Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** Secure and easy to use and convenient.... **What do you dislike about symplr Clinical Communications?** after awhile it gets confusing looking up teams/roles or call systems just exactly where to go to fine the person I wish to contact **Recommendations to others considering symplr Clinical Communications:** very easy to use and secure for any confidential and hipaa related concerns **What problems is symplr Clinical Communications solving and how is that benefiting you?** communicating securely with all different specialties, nurses etc., about patients and eliminating unnecessary time delay ### 43. Hello halo **Rating:** 5.0/5.0 stars **Reviewed by:** Gilberto G. | Hospitalist, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about symplr Clinical Communications?** Private environment and confidence in delivery of crucial information to be able to make quick decisions day and night with friendly reminders when it's busy. It's not complicated self teaching. **What do you dislike about symplr Clinical Communications?** Can't give urgent treatment that is requested by most nurses messages **What problems is symplr Clinical Communications solving and how is that benefiting you?** You can never not send your messages never a busy tone ### 44. Would be nice if we could have different levels of importance given to messages **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about symplr Clinical Communications?** Communicating with hcws with hipaa protection **What do you dislike about symplr Clinical Communications?** No variation in levels of importance given to messages. All messages are announced multiple times till responded to. **Recommendations to others considering symplr Clinical Communications:** Have a tiered system for alerting messages. Improve ease of searching for users. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Attempt to replace the pager and use text as a means of communication that is hipaa compliant ### 45. Halo Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about symplr Clinical Communications?** Its simple to use. It doesnt freeze all the time like out previous provider **What do you dislike about symplr Clinical Communications?** I dont like that you have to search through all the other Halos to find a contact you always chat with and when you cant find it you have to start a new thread. it becomes difficult when you need to find a conversation. I would like if you type in the persons name then the last conversation you had with them would pop up **What problems is symplr Clinical Communications solving and how is that benefiting you?** I can speak to staff quickly. Its not hard to log in. Every once in a while it logs me off and wont let me log back in. Benefits are I can shut it off when I am out of the office ### 46. Easy access, contact list available for units or teams on call **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** Contact list for teams on service or on call **What do you dislike about symplr Clinical Communications?** More comprehensive inclusion in the contact list, to include nurses on the floor and in the Ed if possible **What problems is symplr Clinical Communications solving and how is that benefiting you?** Patients' care from instructions to medications to preparing for procedures ### 47. Seamless and reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2021 **What do you like best about symplr Clinical Communications?** I like the fact that halo health allows for private communication about patients and other healthcare topics within the hospital through various different specialties and is readily accessible with the type of one app icon on the phone. **What do you dislike about symplr Clinical Communications?** I just like the fact that sometimes the notification repeat itself despite having an old message that is not new. **Recommendations to others considering symplr Clinical Communications:** I would definitely give it a good luck in order to find out what the best compliant app is for healthcare messaging for your patience, and try to find other apps that might include other additional features in addition to messaging. **What problems is symplr Clinical Communications solving and how is that benefiting you?** I am solving patient's care problems, reconciliation of medications, determination of plan, communication about essential issues, emergency messages, and coordinating events. ### 48. Very user friendly and quite useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about symplr Clinical Communications?** Secure messaging snd entire organization directory is there so very easy to share secure information and communicate **What do you dislike about symplr Clinical Communications?** It does not allow copy and paste, sometime it is required **What problems is symplr Clinical Communications solving and how is that benefiting you?** Timely Communication is a key to efficient medicine ### 49. Halo health review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** Instant access to colleagues on halo. Secure message. **What do you dislike about symplr Clinical Communications?** It glitches sometimes and I have to log out and log back in **Recommendations to others considering symplr Clinical Communications:** Use it! **What problems is symplr Clinical Communications solving and how is that benefiting you?** Access to other providers and allied professionals. Sharing HIPPA sensitive info via halo. ### 50. Halo is a great (& secure) tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about symplr Clinical Communications?** Halo works great for reaching busy, on-the-go medical professionals. And it is secure too, so you can feel confident you are protecting private health information. **What do you dislike about symplr Clinical Communications?** So far, nothing. It is an effective and handy tool. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Reaching busy medical professionals who have thousands of emails to look at. Halo bypasses the email Inbox and people can respond quickly. I can get the answers I need to solve problems faster. ## symplr Clinical Communications Discussions - [What is symplr Clinical Communications used for?](https://www.g2.com/discussions/what-is-symplr-clinical-communications-used-for) - [Is there going to be dictating or voice record capability soon?](https://www.g2.com/discussions/is-there-going-to-be-dictating-or-voice-record-capability-soon) - 1 upvote - [View symplr Clinical Communications pricing details and edition comparison](https://www.g2.com/products/symplr-clinical-communications/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+14%3A59%3A32+-0500&secure%5Bsession_id%5D=6bb9b5d9-4e6f-4a2f-8c6b-a44c235c9577&secure%5Btoken%5D=c417b71b42c32803fe797808fccf12def003fd92e4a220c64c47b53bf14865c0&format=llm_user) ## symplr Clinical Communications Features **Collaboration** - Modules - Scheduling - Reporting **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Patient Management** - Staff Scheduling - Patient Retention **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top symplr Clinical Communications Alternatives - [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) - 4.5/5.0 (195 reviews) - [Trillian](https://www.g2.com/products/trillian/reviews) - 4.4/5.0 (122 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (578 reviews)