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symplr Clinical Communications Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

symplr Clinical Communications Media

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symplr Clinical Communications Reviews (147)

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Reviews

symplr Clinical Communications Reviews (147)

View 1 Video Reviews
4.5
147 reviews

Pros & Cons

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Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Efficient"
What do you like best about symplr Clinical Communications?

simplicity, efficient.

easy search for other providers Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

no screenshot?

eliminates to having to forward and tag people Review collected by and hosted on G2.com.

Meredith O.
MO
Nursing Manager
Small-Business (50 or fewer emp.)
"Works great, seems safe"
What do you like best about symplr Clinical Communications?

It improved staff communication and coordination of care by having everyone have access to other resources and staff members quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

It worked well for us. Downsides are being reachable even when not working for some staff. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business (50 or fewer emp.)
"Communication is key"
What do you like best about symplr Clinical Communications?

As someone in the medical field, something as simple as communication is often overlooked, but the ability to communicate efficiently with my coworkers makes a huge difference! Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

Not much really, it does most of what I need Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Enterprise (> 1000 emp.)
"symplr Clinical Communications is much better since they took over from the Doc Halo days."
What do you like best about symplr Clinical Communications?

There is much better support for us admins on the Doc Halo app which is where I do all of my user setups and admin support for our company. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

There isn't really much that I would say that I dislike about the app it is great. Review collected by and hosted on G2.com.

Response from Tara Wieber of symplr Clinical Communications

We are always delighted to hear that our customers are enjoying our products or services. Thank you for taking the time to write a review.

Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"I find Symplr"
What do you like best about symplr Clinical Communications?

I find it to be easy to use Symplr, very easy to use and setup users Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

I don't really have any complaints, I find it to be very easy to use. Review collected by and hosted on G2.com.

Response from Tara Wieber of symplr Clinical Communications

We are always delighted to hear that our customers are enjoying our products or services. Thank you for taking the time to write a review.

Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"Solid platform"
What do you like best about symplr Clinical Communications?

I like that messages can be sent securely and with read receipts. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

I think there could be a better way to create message groups Review collected by and hosted on G2.com.

Response from Tara Wieber of symplr Clinical Communications

Thank you so much for taking the time to submit a review for symplr Clinical Communications! We're happy to hear that you're enjoying the secure messaging and read receipts functionality of our product, and we'll be sure to pass your feedback about messaging groups to our product team!

RW
Precertification Specialist
Mid-Market (51-1000 emp.)
"Great way to communicate for work purposes."
What do you like best about symplr Clinical Communications?

That it is simple to use; literally anybody can learn to use this, can create a PDF of the conversation, and it shows you when messages were read. It is pretty much like text messaging. So if you can text you can use this. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

Sometimes there is a lag, and when you read a message but it is the only message there, it will just keep looking like you haven't read the message (you either have to delete it or wait until somebody else messages so you can click on the new message and then the notification goes away) I hope that made sense. Review collected by and hosted on G2.com.

Celina G.
CG
Administrative Information Support Specialist
Small-Business (50 or fewer emp.)
"Easily used and integrated"
What do you like best about symplr Clinical Communications?

It was very easy to setup and it was very easy for users to understand how to use it. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

It would be nice for separate institutions that purchase licenses to make one group in order for easier collaboration. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Mid-Market (51-1000 emp.)
"Easy HIPAA Approved Messaging"
What do you like best about symplr Clinical Communications?

I like being able to message and still be in compliance with HIPAA regulations. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

Sometimes I wish you could screenshot, but I understand why you can't. I also wish you had the ability to search when using the web-based version. Another thing I would like is if you had the ability to turn off responses without having to set up a group in your contacts. Review collected by and hosted on G2.com.

TL
Administrative Director
Mid-Market (51-1000 emp.)
"symplr Clinical Commounications"
What do you like best about symplr Clinical Communications?

There are many things. First off, you can immediately confirm who has read your messages and exactly when they read them. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

The only thing that I don't like is that the messages drop off of the system and you cannot simply hide or store them. Review collected by and hosted on G2.com.

Response from Tara Wieber of symplr Clinical Communications

Hi Tamara! Thanks so much for taking the time to review our Clinical Communications solution. We're so happy to hear you're enjoying the product and the ability to send confidential messages and know they've been read and received. In regards to the messaging drop-offs, we'll be sure to provide that feedback to the product team.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Perceived Cost

$$$$$
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symplr Clinical Communications Features
Security
Health Care Messages
Alarms
User Authorization - HIPAA Compliant Messaging
Compliant Texting - HIPAA Compliant Messaging
Compliant Emailing - HIPAA Compliant Messaging
Correspondance Variety
Messaging Security
Product Avatar Image
Product Avatar Image
symplr Clinical Communications