--- title: symplr Clinical Communications Reviews meta_title: 'symplr Clinical Communications Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 147 reviews by the users' company size, role or industry to find out how symplr Clinical Communications works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 147 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # symplr Clinical Communications Reviews **Vendor:** symplr **Category:** [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration) **Average Rating:** 4.5/5.0 **Total Reviews:** 147 ## About symplr Clinical Communications Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is designed for the unique role-based nature of healthcare collaboration – multiple specialized roles and constant rotation in and out of those roles. Tailored for health systems, ambulatory care, and long-term post-acute care organizations, this cloud-based solution combines HIPAA-compliant texting, role-based messaging, on-call scheduling, VoIP calling, critical alerts, and care team coordination—all in one easy-to-use platform. Streamlined Workflows for Better Patient Outcomes A single, unified mobile platform for all messaging, calls, critical results, alerts and on-call schedules increases clinician efficiency • Reduce alert and information fatigue through instant routing of critical information • Improve critical care team mobilization for STEMI, Code Blue, Stroke, and Sepsis • Eliminate wasted time nurses spend on non-clinical activities • Improve admission/discharge processes to increase patient throughput • Ensure a consistent patient and clinician experience across sites • Improve coordination of patient care teams • Eliminate interruptions to off-duty physicians symplr Clinical Communications bridges the gap between secure messaging and efficient workflows, ensuring time-sensitive information gets to the right person or team, exactly when it’s needed. By enhancing clinical collaboration and simplifying communication, the app empowers care teams to focus on what matters most: delivering exceptional patient care. Key Features for Smarter Clinical Communication: • Secure Messaging: HIPAA-compliant texting, emailing, and messaging to protect patient data. • VoIP Integration: Built-in voice capabilities for seamless communication. • Group Collaboration: Simplifies teamwork across departments and locations. • Cross-Department Communication: Enables care teams to stay connected across units. • Critical Alerts and Notifications: Delivers urgent information to the right person instantly. Comprehensive Platform Capabilities: • EMR/EHR Integration: Works with existing healthcare systems to streamline workflows. • On-Call Scheduling Integration: Ensures providers are accessible when needed. • Downtime Resilience: Maintains communication functionality during outages. • Enhanced Security: Built to meet the most rigorous HIPAA compliance standards. • Workflow Enhancement: Drives clinical efficiency with streamlined processes. Operational Excellence to Enhance Outcomes: • Analytics and Reporting: Delivers insights into communication patterns to optimize performance. • Messaging Security: Protects sensitive information with advanced encryption and compliance. • Correspondence Variety: Supports diverse communication methods tailored to healthcare needs. ## symplr Clinical Communications Pros & Cons **What users like:** - Users find that symplr Clinical Communications enhances **staff communication and coordination** , facilitating efficient access to resources and colleagues. (2 reviews) - Users value the **efficiency in communication** provided by symplr Clinical Communications, enhancing coordination and access to resources. (2 reviews) **What users dislike:** - Users express concern about the **inconvenience of constant reachability** , affecting work-life balance for some staff members. (1 reviews) ## symplr Clinical Communications Reviews ### 1. Halo **Rating:** 2.5/5.0 stars **Reviewed by:** Becky B. | Clerkship Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about symplr Clinical Communications?** Immediately connecting with my group of students **What do you dislike about symplr Clinical Communications?** I can no longer send a photo as an attachment. It has to be taken through the message. **What problems is symplr Clinical Communications solving and how is that benefiting you?** The messages are immediate communication, no wait time. ### 2. A Secure HIPPA compliant messenger **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about symplr Clinical Communications?** I like the ability to attach files to messages. **What do you dislike about symplr Clinical Communications?** I'm not a huge fan of the way groups work. **Recommendations to others considering symplr Clinical Communications:** Doc halo works on any internet-capable device. You should have a reasonably robust network if you are considering Halo for lots of users. Sometimes, there is no escape from duty. Halo makes sure of that. **What problems is symplr Clinical Communications solving and how is that benefiting you?** We have had better message delivery and response times compared to our previous product. Much improved patient care and satisfaction. ### 3. Good app, but needs improvement on syncing with desktop and mobile battery consumption **Rating:** 3.5/5.0 stars **Reviewed by:** Omar S. | Physician, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2021 **What do you like best about symplr Clinical Communications?** That it has a desktop version and is easy to send images with. **What do you dislike about symplr Clinical Communications?** That phone and desktop platform do not sync up; if I read a message on the desktop app, the mobile phone still sends me notifications as the message being unread. I also don't like how much battery it consumes on my phone. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Allows for secure confirmation and decreases the number of phone calls required. Also makes it easier to communicate in a group. ### 4. MD **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about symplr Clinical Communications?** Ease of use, fast and handy. Works across different platforms. Mobile application. **What do you dislike about symplr Clinical Communications?** Can not turn off the vibration on my phone. Depite trying everything. It seems default by halo is vibration mode. Messages can not be saved, and disappear after some time, there should be an option to save the message or delete them. **Recommendations to others considering symplr Clinical Communications:** Saves time and easy to use. HIPPA compliant **What problems is symplr Clinical Communications solving and how is that benefiting you?** Secure and flawless communication. Can track the message read and sent. ### 5. Wonderful tool to communicate between multiple medical specialities and hippa compliant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** I like that the app is HIPPA compliant and easy to use. **What do you dislike about symplr Clinical Communications?** Notification doesn't always go away once opening and reading the message **What problems is symplr Clinical Communications solving and how is that benefiting you?** Easy and safe to communicate with fellow health providers ### 6. Easy to use, HIPPA compliant, secure. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about symplr Clinical Communications?** Easiness to use. Can take pictures as well. **What do you dislike about symplr Clinical Communications?** Keeps on reminding when missed which is good but sometimes irritating. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Can describe about a case to concerned person without having to page them ### 7. Halo has been a great addition to our organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about symplr Clinical Communications?** Being able to communicate with any staff members. **What do you dislike about symplr Clinical Communications?** It can be difficult to find staff if you don't know their entire names. **Recommendations to others considering symplr Clinical Communications:** Highly recommend Halo. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Improving communication within the organization. ### 8. Halo is very convenient and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about symplr Clinical Communications?** I like the most that it is a "fast" communication. **What do you dislike about symplr Clinical Communications?** I do not know, for me everything was okay. **What problems is symplr Clinical Communications solving and how is that benefiting you?** I am a Medical Assistant. I use Halo to notify a Doctor that his/her Patient is ready, time of appointment and the room number. Aso, I can let a Dorctor know if a paitent has some health issues that needs a Doctor's attention (like a hight blood pressure). ### 9. Not user-friendly for contacting on call providers **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about symplr Clinical Communications?** Easy to enter information into the calendar for on-call schedules. **What do you dislike about symplr Clinical Communications?** Inability to list who is on-call first, leading to confusion when someone tries reaching out to a provider. **Recommendations to others considering symplr Clinical Communications:** N/A **What problems is symplr Clinical Communications solving and how is that benefiting you?** N/A **Official Response from Tara Wieber:** > Thank you so much for taking the time to review symplr Clinical Communications. We're happy to hear you're enjoying the shared calendar functionality of the product and will pass on your feedback about first on-call lists to our product team. ### 10. Halo review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about symplr Clinical Communications?** I like that it is secure and that it is an app. **What do you dislike about symplr Clinical Communications?** Cant show up on Apple watch which makes it difficult to read on the fly **What problems is symplr Clinical Communications solving and how is that benefiting you?** nothing, really. ### 11. Halo is very helpful at the work place, allows you to communicate with all departments at once. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2021 **What do you like best about symplr Clinical Communications?** Halo Health allows me to get ahold of anyone that is here for a shift in a certain department, if I were to type in respitory department it would let me know who is here and who the charge is for that shift. **What do you dislike about symplr Clinical Communications?** So far I have yet to come across anything that is not helpful while using Halo Health. **Recommendations to others considering symplr Clinical Communications:** One peice of advice I have for any new users would be to make sure you're toggled on to the right groups and that you double check all the contacts before sending out information. **What problems is symplr Clinical Communications solving and how is that benefiting you?** It really helps me solve problems with nursing staff, since I'm a leader in house keeping and something is left in a room such as medications or patient belongings, I can just send a message to the charge nurse of that unit and there are there in minutes to take care of the problem. ### 12. Hospitalist who uses doc halo daily **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** Being able to communicate by text hipaa compliant **What do you dislike about symplr Clinical Communications?** Miss having. Call schedules elsewhere. Only see one day at a time on halo. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Easily communicate with entire healthcare teams ### 13. Very good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about symplr Clinical Communications?** Able to communicate with team and attach patients **What do you dislike about symplr Clinical Communications?** Inability to take picture then upload it **What problems is symplr Clinical Communications solving and how is that benefiting you?** Information easily transferred between health care providers. Security of the information ### 14. Nice feature **Rating:** 3.0/5.0 stars **Reviewed by:** Virginia B. | Wound care nurse, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2021 **What do you like best about symplr Clinical Communications?** Ease of contacting other workers through the app. I like it that we can now connect a patient to the message. **What do you dislike about symplr Clinical Communications?** The inability to delete multiple messages at the same time. The fact that I get the group messages even when I am off work and signed out and have a million to delete when I return. **What problems is symplr Clinical Communications solving and how is that benefiting you?** I don't have to look up a patient's birthdate and other identifying info to send a note to someone. I can call staff with the phone to answer questions while they are at the bedside. Ease of contacting a provider. I like that I can see if they have read the note. ### 15. Jami's review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2021 **What do you like best about symplr Clinical Communications?** Ability to send PHI to other clinicians. **What do you dislike about symplr Clinical Communications?** Zero complaints to report at this time.. **What problems is symplr Clinical Communications solving and how is that benefiting you?** ability to communicate quickly when clinical staff are in the field. ### 16. Halo Confidential Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy H. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2021 **What do you like best about symplr Clinical Communications?** I like that we can communicate confidential information in a timely manner. **What do you dislike about symplr Clinical Communications?** I do not dislike anything. There is no downside. **Recommendations to others considering symplr Clinical Communications:** Halo was easy to set up and easy to add additional users. We use it every day to communicate with Medical Director and Anesthesia staff regarding patient concerns before they are admitted, patient concerns while they are here, and to share the daily surgery schedule with the anesthesia staff. It is a great program to share confidential information in a secure manner. **What problems is symplr Clinical Communications solving and how is that benefiting you?** We communicate patient information to our medical director, have added all anesthesia providers so we can send the daily schedule to them. ### 17. Good system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about symplr Clinical Communications?** Reminder of messaging in case I swipe away **What do you dislike about symplr Clinical Communications?** Messages expiring so I do not know what was missed **Recommendations to others considering symplr Clinical Communications:** It's great and HIPAA compliant **What problems is symplr Clinical Communications solving and how is that benefiting you?** HIPAA compliant ### 18. Cardiology Fellow who is using Halo as an alternative for the traditional pagers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** Availability, closed loop communication. **What do you dislike about symplr Clinical Communications?** Application does not run very smooth compared to other apps **What problems is symplr Clinical Communications solving and how is that benefiting you?** Closed loop communication, reminders of missed pages, Hippa compliance ### 19. Helps increase communication between disciplines **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** That I can get a hold of employees regarding patients. **What do you dislike about symplr Clinical Communications?** Getting the reminder message about an unopened message. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Weight bearing status D/c planning ### 20. Good but could improve **Rating:** 4.0/5.0 stars **Reviewed by:** Mike K. | P, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2021 **What do you like best about symplr Clinical Communications?** I like the interface, as well as the response element. **What do you dislike about symplr Clinical Communications?** I wish you could silence notifications with a swipe. I also wish the search feature worked better. It is difficult to search for people. **Recommendations to others considering symplr Clinical Communications:** Great for secure messaging, but has a learning curve **What problems is symplr Clinical Communications solving and how is that benefiting you?** Better secure communication overall. ### 21. Halo health review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** Ease of use and access to many people in a user friendly format. **What do you dislike about symplr Clinical Communications?** The culture of Halo has turned medical paging into a text message-like service, which leads to inappropriate use of messaging and unnecessary clutter by some participants. Historically paging was only for the most important and concise of messages. **What problems is symplr Clinical Communications solving and how is that benefiting you?** I am solving medical issues with patients quickly. ### 22. Great app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** Transparency: you cannot see messages from outside **What do you dislike about symplr Clinical Communications?** Emails are sent if we don't see the message **What problems is symplr Clinical Communications solving and how is that benefiting you?** Communication is now easier ### 23. Halo **Rating:** 5.0/5.0 stars **Reviewed by:** Tina C. | scheduler, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2021 **What do you like best about symplr Clinical Communications?** I like that I can send a message to a doctor quickly, and it lets me know that it has been sent, delivered, and when it's read. It is so much easier to reach a co-worker on halo than by phone. It is much easier than the old system we used to have. **What do you dislike about symplr Clinical Communications?** Sometimes you don't get a sent, delivered, and read notification, so you don't know if the person you sent the message received it or not. **What problems is symplr Clinical Communications solving and how is that benefiting you?** We can get ahold of staff easier than trying to get them on the phone. Communication between staff is much faster and easier. ### 24. Halo review: it works great in our health system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about symplr Clinical Communications?** Easy communication with providers, we are easily able to get messages back and fourth as well as rapid responses **What do you dislike about symplr Clinical Communications?** I dislike that I can't get the alerts to stop without opening them and that they keep buzzing my phone nonstop sometimes **What problems is symplr Clinical Communications solving and how is that benefiting you?** Problems solved are communication barriers. Benefits are all communication relations with other staff are easy ### 25. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Phoenix H. | R, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2021 **What do you like best about symplr Clinical Communications?** Ease of access to communicate with the care team. I also enjoy the read receipts feature to ensure my messages were viewed by providers. **What do you dislike about symplr Clinical Communications?** Unable to safe drafts. Not able to reply to specific message in a chat. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Able to quickly message/be messaged and have time to review the chart or search/obtain information needed before responding ### 26. Easy communication across teams and for consults **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about symplr Clinical Communications?** I appreciate that I can search by teams and contact appropriate physicians for consults **What do you dislike about symplr Clinical Communications?** Sometimes other clinicians contact inappropriate staff when not on call because they do not carefully assess who is on call. **What problems is symplr Clinical Communications solving and how is that benefiting you?** We have been able to communicate about individual patients with the attach patient feature more effectively. ### 27. Great tool for communication! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** I enjoy how easy it is to contact hospital employees when I need a question answered. **What do you dislike about symplr Clinical Communications?** I don't like searching though the names when their are so many that are alike. **Recommendations to others considering symplr Clinical Communications:** None at the moment. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Makes communication so much easier. Also, makes caring for patients much easier. ### 28. DAY TO DAY EXPERIENCE WITH HALO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about symplr Clinical Communications?** easy interface,dependable and quick transmission of messages **What do you dislike about symplr Clinical Communications?** takes a long time to log off a team, still getting messages even if logged off a team. There should be a button to show that the user is not accepting any more messages **What problems is symplr Clinical Communications solving and how is that benefiting you?** quick and secure patient communication with co workers ### 29. Halo health for communicating with medical providers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about symplr Clinical Communications?** Easy to use and navigate. Sends reminders if unread. Also helps send pictures and documents attached. Group texting is also easy. **What do you dislike about symplr Clinical Communications?** Honestly, comparing to previous messenging systed we used, this is actually a better choice. There is nothing I dislike about Halo at the moment. **Recommendations to others considering symplr Clinical Communications:** Would highly recommend **What problems is symplr Clinical Communications solving and how is that benefiting you?** Sending secure communication with residents, nurses and other physicians. Also helps reach out to physicians with other services. Send encrypted documents. Can be used to send urgent messages. Currently we are exploring to turn it into a paging system as well ### 30. User friendly App for Healthcare Workers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about symplr Clinical Communications?** It's pretty straightforward to use and great at ensuring you never miss a message. I like that I can see who has viewed my message making me confident that recipients have received and acknowledged the info I sent. **What do you dislike about symplr Clinical Communications?** OThere are often glitches I have to call and report such as when buttons or sections randomly disappear. **What problems is symplr Clinical Communications solving and how is that benefiting you?** I can easily send personal health info to other colleagues and have it all grouped in 1 space. I also love I can send pictures with personal info on a secure text thread as well. It is much easier for me to send messages to my outpatient colleagues at any time of day and don't have to wait for both of us to be available for a phone call. **Official Response from Todd Jones:** > Thanks for the feedback. It's great to hear that you are using Halo Health for a variety of use cases, including collaboration with outpatient facilities. And thanks for utilizing Halo Health support. Please continue to leverage Support @ halohealth.com if you experience issues so we can maximize your experience. ### 31. Halo health is user friendly. easy to navigate and convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2021 **What do you like best about symplr Clinical Communications?** That I am able to use on my cell phone and diable notifications when I am not working. **What do you dislike about symplr Clinical Communications?** Sounds of the alerts is what I dislike about Halo **What problems is symplr Clinical Communications solving and how is that benefiting you?** I am able to quickly talk to a provider fast epecially in an emergency. ### 32. Great App **Rating:** 5.0/5.0 stars **Reviewed by:** Adam W. | IT Systems Applications Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2021 **What do you like best about symplr Clinical Communications?** Fast was to contact the doctors, and when a problem happens, the support team is fast on fixing the issue. **What do you dislike about symplr Clinical Communications?** I am having no problems with the newest update of the app. **What problems is symplr Clinical Communications solving and how is that benefiting you?** The faster way for nurses to get ahold of me about patient issues. Then I can reply in real-time. ### 33. Great hipaa compliant app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about symplr Clinical Communications?** I like the fact this app allow for hipaa compliant communication quickly with other members of the health care team. **What do you dislike about symplr Clinical Communications?** I can't think of anything I would change. **Recommendations to others considering symplr Clinical Communications:** .. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Being able to quickly communicate with other members of the healcare team. ### 34. Good messaging app for work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about symplr Clinical Communications?** Reliability, ability to reach and look up personnel **What do you dislike about symplr Clinical Communications?** Nothing serious besides Ring tone. The app is satisfactory **What problems is symplr Clinical Communications solving and how is that benefiting you?** We had a lot issues with communication in the department prior to using halo ### 35. Great Help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2021 **What do you like best about symplr Clinical Communications?** Best way to contact providers when they are out of the office **What do you dislike about symplr Clinical Communications?** Nothing much I don't like except when not working. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Can help the patient a lot quicker being able to message provider. ### 36. Great app for secure messaging **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2021 **What do you like best about symplr Clinical Communications?** Easy to understand and use user interface. **What do you dislike about symplr Clinical Communications?** There are app crashes, especially in apple version, there is issues with sending messages **What problems is symplr Clinical Communications solving and how is that benefiting you?** Secure instant texting in healthcare environment ### 37. Halo review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about symplr Clinical Communications?** Privacy for health messages makes it safe to send pt information. **What do you dislike about symplr Clinical Communications?** The microphone feature is disabled to dictate. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Faster communication between physicians and nurses/case managers/social work to help with patient care coordination. ### 38. friendly user **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about symplr Clinical Communications?** that you are able to contact providers and find there information quickly **What do you dislike about symplr Clinical Communications?** at this time i do not have negative review **What problems is symplr Clinical Communications solving and how is that benefiting you?** that you are able to apply the off duty notification ### 39. Overall it has been very effective **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick K. | Registered Nurse, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2021 **What do you like best about symplr Clinical Communications?** Easy to navigate and I have yet to have a website glitch issue. **What do you dislike about symplr Clinical Communications?** I wish it was linked to our software EPIC **What problems is symplr Clinical Communications solving and how is that benefiting you?** Problem solved: communication with proiders Benefits: communication is easier than before. ### 40. I do like that messages sent are seen as ‘read’ when they are opened. Helpful with planning **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2021 **What do you like best about symplr Clinical Communications?** As above- that messages are known to be read; group texts; accessible from home & work with HIPAA guidelines met **What do you dislike about symplr Clinical Communications?** That I can't utilize a picture from MY photo album as an attachment. Sometimes clients sent photos to my phone & I would like to share them & it's not possible. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Availability of consulting providers is the largest benefit. Nurses ability to reach me when I'm on call. ### 41. Halo has been a game changer in our clinical communication. **Rating:** 5.0/5.0 stars **Reviewed by:** Ben M. | Provider Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2021 **What do you like best about symplr Clinical Communications?** HIPAA compliant, easy adoption, and team communication, easy to communicate to providers, implementation of critical and clinical teams **What do you dislike about symplr Clinical Communications?** I wish I could schedule my off-duty times a month at a time. Having to sign into notifier and then having to sign into halo. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Elimination of pagers, More clear communication. Provider communication, PCM and other integrations are improving our ability to provided better communication regarding patient care. ### 42. Excellent HIPAA-compliant physician communication tool **Rating:** 4.0/5.0 stars **Reviewed by:** James S. | Attending physician and Director of Quality, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2021 **What do you like best about symplr Clinical Communications?** Streamlined app Easy to send a photo (single) HIPAA-compliant and encrypted Able to silence when not on duty **What do you dislike about symplr Clinical Communications?** Inability to attach more than one photo to a message at a time Finding a new physician can be cumbersome **Recommendations to others considering symplr Clinical Communications:** A must-have for HIPAA-compliance and real time communication **What problems is symplr Clinical Communications solving and how is that benefiting you?** Quick and immediate communication to colleagues Real-time updates Avoids phone call hierarchy "A picture is worth a thousand words" ### 43. It is a great tool to get in contact with doctors or other staff. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about symplr Clinical Communications?** Easy to navigate, perfect for looking whos working on a team and can respond to you. **What do you dislike about symplr Clinical Communications?** Haven't seen any downsides. most issues are on user side when team members don't assign themselves to the team. In turn, makes me unable to get in contact with them. **What problems is symplr Clinical Communications solving and how is that benefiting you?** When I need a quick reply for a question but don't have time to call. ### 44. Halo is a great communication tool when it is used appropriately **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2021 **What do you like best about symplr Clinical Communications?** It shows when messages are read, and it's a good way to reach the doctor **What do you dislike about symplr Clinical Communications?** That, as a nurse, my halo is constantly going off. I think nurses are "over-called" for things that can easily be found in the patient's chart **What problems is symplr Clinical Communications solving and how is that benefiting you?** Alarm fatigue. But it's an easy way to communicate. ### 45. REGISTERED NURSE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about symplr Clinical Communications?** I AM ABLE TO CONTACT DOCTORS, NURSES OR OTHER STAFF THROUGH THE APP WITHOUT HAVING TO SPEND COUNTLESS MINUTES TRYING TO REACH THEM OVER THE PHONE **What do you dislike about symplr Clinical Communications?** JUST LIKE ANY APP, IT USES INTERNET CONNECTION AND SOMETIMES IT TAKES A WHILE TO GO THROUGH **What problems is symplr Clinical Communications solving and how is that benefiting you?** IT ALLOWS ME TO COMMUNICATE WITH STAFF AND TAKE CARE OF ISSUES OR CONCERNS WITHIN A TIMELY MANNER ### 46. Recommended 100% **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about symplr Clinical Communications?** The confidentiality and the accessibility **What do you dislike about symplr Clinical Communications?** Cant send pictures from the camera roll or record voice **What problems is symplr Clinical Communications solving and how is that benefiting you?** Patient information, communication is effective ### 47. Halo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about symplr Clinical Communications?** direct contact to healthcare partners in real time **What do you dislike about symplr Clinical Communications?** alerts should be able to be distinguished **What problems is symplr Clinical Communications solving and how is that benefiting you?** no problems presently ### 48. Better than others **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about symplr Clinical Communications?** It's pretty reliable. Not many dropped messages. Good interface that does not look like early 2000s. I also like abilities to manage notifications and sounds **What do you dislike about symplr Clinical Communications?** A few dropped messages here and there, but nothing compared to our old system **What problems is symplr Clinical Communications solving and how is that benefiting you?** Lots of patient management with my nurses while I'm out on rotations. Very nice ### 49. Love Halo! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2021 **What do you like best about symplr Clinical Communications?** It is very easy to use and functions like a text message service. If you can use a cell phone you can use Halo! **What do you dislike about symplr Clinical Communications?** I wish there were an option to save contacts instead of having to keep the threads up **What problems is symplr Clinical Communications solving and how is that benefiting you?** It is helping me to communicate with other departments in a fast and effective way ### 50. Easy and secure mode of communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2021 **What do you like best about symplr Clinical Communications?** Ease of communication and being able to see when the message was read. **What do you dislike about symplr Clinical Communications?** Unable to set different notification ring tones with different volumes **Recommendations to others considering symplr Clinical Communications:** Great communication tool. Secure and Hipaa compliant. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Communicating securely with colleagues about patients and being able to securely send patient info to other providers. ## symplr Clinical Communications Discussions - [What is symplr Clinical Communications used for?](https://www.g2.com/discussions/what-is-symplr-clinical-communications-used-for) - [Is there going to be dictating or voice record capability soon?](https://www.g2.com/discussions/is-there-going-to-be-dictating-or-voice-record-capability-soon) - 1 upvote - [View symplr Clinical Communications pricing details and edition comparison](https://www.g2.com/products/symplr-clinical-communications/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+10%3A40%3A59+-0500&secure%5Bsession_id%5D=371c28f6-b0a4-4afc-9d3e-e5e674203f1d&secure%5Btoken%5D=33465f8d9a9d5082d8d9e1615f1f6f8799e2f730324a1672a4c8bad0682a5b9d&format=llm_user) ## symplr Clinical Communications Features **Collaboration** - Modules - Scheduling - Reporting **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Patient Management** - Staff Scheduling - Patient Retention **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top symplr Clinical Communications Alternatives - [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) - 4.5/5.0 (195 reviews) - [Trillian](https://www.g2.com/products/trillian/reviews) - 4.4/5.0 (122 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (610 reviews)