--- title: symplr Clinical Communications Reviews meta\_title: 'symplr Clinical Communications Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 147 reviews by the users' company size, role or industry to find out how symplr Clinical Communications works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 147 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations ---

# symplr Clinical Communications Reviews & Product Details

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Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is designed for the unique role-based nature of healthcare collaboration – multiple specialized roles and constant rotation in and out of those roles. Tailored for health systems, ambulatory care, and long-term post-acute care organizations, this cloud-based solution combines HIPAA-compliant texting, role-based messaging, on-call scheduling, VoIP calling, critical alerts, and care team coordination—all in one easy-to-use platform. Streamlined Workflows for Better Patient Outcomes A single, unified mobile platform for all messaging, calls, critical results, alerts and on-call schedules increases clinician efficiency • Reduce alert and information fatigue through instant routing of critical information • Improve critical care team mobilization for STEMI, Code Blue, Stroke, and Sepsis • Eliminate wasted time nurses spend on non-clinical activities • Improve admission/discharge processes to increase patient throughput • Ensure a consistent patient and clinician experience across sites • Improve coordination of patient care teams • Eliminate interruptions to off-duty physicians symplr Clinical Communications bridges the gap between secure messaging and efficient workflows, ensuring time-sensitive information gets to the right person or team, exactly when it’s needed. By enhancing clinical collaboration and simplifying communication, the app empowers care teams to focus on what matters most: delivering exceptional patient care. Key Features for Smarter Clinical Communication: • Secure Messaging: HIPAA-compliant texting, emailing, and messaging to protect patient data. • VoIP Integration: Built-in voice capabilities for seamless communication. • Group Collaboration: Simplifies teamwork across departments and locations. • Cross-Department Communication: Enables care teams to stay connected across units. • Critical Alerts and Notifications: Delivers urgent information to the right person instantly. Comprehensive Platform Capabilities: • EMR/EHR Integration: Works with existing healthcare systems to streamline workflows. • On-Call Scheduling Integration: Ensures providers are accessible when needed. • Downtime Resilience: Maintains communication functionality during outages. • Enhanced Security: Built to meet the most rigorous HIPAA compliance standards. • Workflow Enhancement: Drives clinical efficiency with streamlined processes. Operational Excellence to Enhance Outcomes: • Analytics and Reporting: Delivers insights into communication patterns to optimize performance. • Messaging Security: Protects sensitive information with advanced encryption and compliance. • Correspondence Variety: Supports diverse communication methods tailored to healthcare needs.

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Product Website
symplr Clinical Communications
Seller
[symplr](https://www.g2.com/sellers/symplr)
Discussions
[symplr Clinical Communications Community](https://www.g2.com/products/symplr-clinical-communications/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Kevin Bonsor

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

[
View More Pricing Information
](https://www.g2.com/products/symplr-clinical-communications/pricing)

 ![Ben M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben M.")
BM

Ben M.

Provider Support Specialist

Enterprise (\> 1000 emp.)

2/26/2021

"Halo has been a game changer in our clinical communication."

5/5

What do you like best about symplr Clinical Communications?

HIPAA compliant, easy adoption, and team communication, easy to communicate to providers, implementation of critical and clinical teams Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

I wish I could schedule my off-duty times a month at a time. Having to sign into notifier and then having to sign into halo. Review collected by and hosted on G2.com.

What problems is symplr Clinical Communications solving and how is that benefiting you?

Elimination of pagers, More clear communication. Provider communication, PCM and other integrations are improving our ability to provided better communication regarding patient care. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

JS

James S.

Attending physician and Director of Quality

Mid-Market (51-1000 emp.)

2/26/2021

"Excellent HIPAA-compliant physician communication tool"

4/5

What do you like best about symplr Clinical Communications?

Streamlined app

Easy to send a photo (single)

HIPAA-compliant and encrypted

Able to silence when not on duty Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

Inability to attach more than one photo to a message at a time

Finding a new physician can be cumbersome Review collected by and hosted on G2.com.

Recommendations to others considering symplr Clinical Communications:

A must-have for HIPAA-compliance and real time communication Review collected by and hosted on G2.com.

What problems is symplr Clinical Communications solving and how is that benefiting you?

Quick and immediate communication to colleagues

Real-time updates

Avoids phone call hierarchy

"A picture is worth a thousand words" Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

8/4/2021

"It is a great tool to get in contact with doctors or other staff."

5/5

What do you like best about symplr Clinical Communications?

Easy to navigate, perfect for looking whos working on a team and can respond to you. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

Haven't seen any downsides. most issues are on user side when team members don't assign themselves to the team. In turn, makes me unable to get in contact with them. Review collected by and hosted on G2.com.

What problems is symplr Clinical Communications solving and how is that benefiting you?

When I need a quick reply for a question but don't have time to call. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

8/23/2021

"Halo is a great communication tool when it is used appropriately"

2.5/5

What do you like best about symplr Clinical Communications?

It shows when messages are read, and it's a good way to reach the doctor Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

That, as a nurse, my halo is constantly going off. I think nurses are "over-called" for things that can easily be found in the patient's chart Review collected by and hosted on G2.com.

What problems is symplr Clinical Communications solving and how is that benefiting you?

Alarm fatigue. But it's an easy way to communicate. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

7/28/2021

"REGISTERED NURSE"

5/5

What do you like best about symplr Clinical Communications?

I AM ABLE TO CONTACT DOCTORS, NURSES OR OTHER STAFF THROUGH THE APP WITHOUT HAVING TO SPEND COUNTLESS MINUTES TRYING TO REACH THEM OVER THE PHONE Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

JUST LIKE ANY APP, IT USES INTERNET CONNECTION AND SOMETIMES IT TAKES A WHILE TO GO THROUGH Review collected by and hosted on G2.com.

What problems is symplr Clinical Communications solving and how is that benefiting you?

IT ALLOWS ME TO COMMUNICATE WITH STAFF AND TAKE CARE OF ISSUES OR CONCERNS WITHIN A TIMELY MANNER Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

10/18/2021

"Recommended 100%"

5/5

What do you like best about symplr Clinical Communications?

The confidentiality and the accessibility Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

Cant send pictures from the camera roll or record voice Review collected by and hosted on G2.com.

What problems is symplr Clinical Communications solving and how is that benefiting you?

Patient information, communication is effective Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

10/19/2021

"Halo"

5/5

What do you like best about symplr Clinical Communications?

direct contact to healthcare partners in real time Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

alerts should be able to be distinguished Review collected by and hosted on G2.com.

What problems is symplr Clinical Communications solving and how is that benefiting you?

no problems presently Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice")
UM

Verified User in Medical Practice

Enterprise (\> 1000 emp.)

7/29/2021

"Better than others"

4.5/5

What do you like best about symplr Clinical Communications?

It's pretty reliable. Not many dropped messages. Good interface that does not look like early 2000s. I also like abilities to manage notifications and sounds Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

A few dropped messages here and there, but nothing compared to our old system Review collected by and hosted on G2.com.

What problems is symplr Clinical Communications solving and how is that benefiting you?

Lots of patient management with my nurses while I'm out on rotations. Very nice Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

5/5/2021

"Love Halo!"

5/5

What do you like best about symplr Clinical Communications?

It is very easy to use and functions like a text message service. If you can use a cell phone you can use Halo! Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

I wish there were an option to save contacts instead of having to keep the threads up Review collected by and hosted on G2.com.

What problems is symplr Clinical Communications solving and how is that benefiting you?

It is helping me to communicate with other departments in a fast and effective way Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

5/16/2021

"Easy and secure mode of communication"

4.5/5

What do you like best about symplr Clinical Communications?

Ease of communication and being able to see when the message was read. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

Unable to set different notification ring tones with different volumes Review collected by and hosted on G2.com.

Recommendations to others considering symplr Clinical Communications:

Great communication tool.

Secure and Hipaa compliant. Review collected by and hosted on G2.com.

What problems is symplr Clinical Communications solving and how is that benefiting you?

Communicating securely with colleagues about patients and being able to securely send patient info to other providers. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

## Questions about symplr Clinical Communications? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about symplr Clinical Communications
](https://www.g2.com/products/symplr-clinical-communications/discussions/new)

GU

Guest User

What is symplr Clinical Communications used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-symplr-clinical-communications-used-for)

[
View all Discussions
](https://www.g2.com/products/symplr-clinical-communications/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

13 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/symplr-clinical-communications/pricing)

symplr Clinical Communications Comparisons

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##### 
##### symplr Clinical Communications Features

Communication

Security

Health Care Messages

Alarms

Platform

User Authorization - HIPAA Compliant Messaging

Compliant Texting - HIPAA Compliant Messaging

Compliant Emailing - HIPAA Compliant Messaging

Operations

Messaging Security

[
View More Features
](https://www.g2.com/products/symplr-clinical-communications/features)

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##### Categories on G2

[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Clinical Communication and Collaboration](https://www.g2.com/categories/clinical-communication-and-collaboration)

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