--- title: symplr Clinical Communications Reviews meta\_title: 'symplr Clinical Communications Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 147 reviews by the users' company size, role or industry to find out how symplr Clinical Communications works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 147 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # symplr Clinical Communications Reviews & Product Details Visit Website Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is designed for the unique role-based nature of healthcare collaboration – multiple specialized roles and constant rotation in and out of those roles. Tailored for health systems, ambulatory care, and long-term post-acute care organizations, this cloud-based solution combines HIPAA-compliant texting, role-based messaging, on-call scheduling, VoIP calling, critical alerts, and care team coordination—all in one easy-to-use platform. Streamlined Workflows for Better Patient Outcomes A single, unified mobile platform for all messaging, calls, critical results, alerts and on-call schedules increases clinician efficiency • Reduce alert and information fatigue through instant routing of critical information • Improve critical care team mobilization for STEMI, Code Blue, Stroke, and Sepsis • Eliminate wasted time nurses spend on non-clinical activities • Improve admission/discharge processes to increase patient throughput • Ensure a consistent patient and clinician experience across sites • Improve coordination of patient care teams • Eliminate interruptions to off-duty physicians symplr Clinical Communications bridges the gap between secure messaging and efficient workflows, ensuring time-sensitive information gets to the right person or team, exactly when it’s needed. By enhancing clinical collaboration and simplifying communication, the app empowers care teams to focus on what matters most: delivering exceptional patient care. Key Features for Smarter Clinical Communication: • Secure Messaging: HIPAA-compliant texting, emailing, and messaging to protect patient data. • VoIP Integration: Built-in voice capabilities for seamless communication. • Group Collaboration: Simplifies teamwork across departments and locations. • Cross-Department Communication: Enables care teams to stay connected across units. • Critical Alerts and Notifications: Delivers urgent information to the right person instantly. Comprehensive Platform Capabilities: • EMR/EHR Integration: Works with existing healthcare systems to streamline workflows. • On-Call Scheduling Integration: Ensures providers are accessible when needed. • Downtime Resilience: Maintains communication functionality during outages. • Enhanced Security: Built to meet the most rigorous HIPAA compliance standards. • Workflow Enhancement: Drives clinical efficiency with streamlined processes. Operational Excellence to Enhance Outcomes: • Analytics and Reporting: Delivers insights into communication patterns to optimize performance. • Messaging Security: Protects sensitive information with advanced encryption and compliance. • Correspondence Variety: Supports diverse communication methods tailored to healthcare needs. * * * Product Website symplr Clinical Communications Seller [symplr](https://www.g2.com/sellers/symplr) Discussions [symplr Clinical Communications Community](https://www.g2.com/products/symplr-clinical-communications/discuss) Languages Supported English Solution Type All-in-One Overview by Kevin Bonsor Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/symplr-clinical-communications/pricing) ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 5/24/2022 "Great experience" 4/5 What do you like best about symplr Clinical Communications? Great to network with others in the same industry. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? Needs more organization so that people can reach out easier Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? Getting advice about issues I am having and realizing it is easy to reach out to others Review collected by and hosted on G2.com. Show More Response from Tara Wieber of symplr Clinical Communications [Editedit](https://www.g2.com/survey_responses/symplr-clinical-communications-review-6657987/official_response/edit) Thank you so much for taking the time to review symplr's Clinical Communications solution! We're happy to hear you're enjoying the collaboration and networking opportunities, and we'll be sure to pass your feedback about organization to our product team. Validated ReviewerIncentivizedSource: Seller invite ML Mitchell L. pharmacist Enterprise (\> 1000 emp.) 5/5/2021 "Great health profession secure messenger" 5/5 What do you like best about symplr Clinical Communications? Easily and directly communicate with healthcare professionals. I am able to easily send a messenge to providers with an extension where they can reach me. In my experience, it allows better communication overall. Issues with patients medications are more easily solved. I utilize this healthcare tool mostly for our meds-to-beds program. Issues with prescriptions are more easily solved when clarification is needed. I have never had any real issues with the messeging app. Wifi compatability is typically direct and instantaneous. I have never had issues with the app crashing or freezing. It is very reliable and I receive messages/replies very fast. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? I wish there were an easier way to remove unread messages. Occasionally it is hard to tell if a use is working or not working. At times I come back to work, login to my account and I will have multiple unread messages. I am not sure if there is a way to make automated messages when i am off or on vacation but that may be useful if the function doesn't exist. It is hard to find dislikes about this messenging service as it works very well. Review collected by and hosted on G2.com. Recommendations to others considering symplr Clinical Communications: A great tool to add the healthcare professional arsenal, especially with large institutions.Doc halo allows for quick communication between departments and faster patient care. Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? Benefits include direct provider/healthcare professional communication. There is little need to try to find the provider in the hospital or trying to find extensions. This communication leads to faster patient care. We were told by our institution that messenges do not qualify as direct orders from providers. This is being sorted out by the compliance department and the providers. The issue lies at the provider level. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 10/19/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Extreme Convenience" 5/5 What do you like best about symplr Clinical Communications? Accessibility. I prefer to use the web-based version because I can see it easily while doing telehealth. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? While reminders are helpful, they come very frequently. If I'm with a patient, my watch may vibrate 5 times with reminders. I appreciate the reminders, but they're very close together. Review collected by and hosted on G2.com. Recommendations to others considering symplr Clinical Communications: If you're looking for accessible HIPAA-friendly communication, you've found it here. Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? Communication between myself and my colleagues/supervisees/students that is HIPAA compliant. It makes it much easier to communicate about a patient without being vague. It also helps keep things organized in communication. While I may be having 5 conversations with one person, they're organized by patient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RH Rachel H. Pediatric Nurse Practitioner Enterprise (\> 1000 emp.) 5/6/2021 "Okay platform, a couple of glitches" 3/5 What do you like best about symplr Clinical Communications? It is fairly user friendly. You can create group messages and adding people is easy to do. Notifications are timely. Can use on a computer or smart phone. Actually easier to use on a smart phone via the app than a computer. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? I dislike that you have to sign on via the computer every single time I have a message come up. I would like it to be an automatic sign on when I log into my computer in the morning. This slows down access. This is also just nit picky, but I don't like that I can push the "enter" key to send the message and actually have to push send. Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? It is a good and secure communication tool. We frequently need to exchange information quickly on patients and I appreciate this platform, instead of email or tasking through our charting system. Review collected by and hosted on G2.com. Show More Response from Todd Jones of symplr Clinical Communications [Editedit](https://www.g2.com/survey_responses/symplr-clinical-communications-review-4725471/official_response/edit) Rachel, thanks for your feedback. I am happy to hear that you are seeing value in coordinating patient care. Whenever you experience glitches, please contact Support @ halohealth.com for help fixing the issue. Halo Health integrates with Imprivata's single sign on solution. Please reach out to your organization's Halo Health admin to see if it can be applied to your situation. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Laura Beth H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura Beth H.") LH Laura Beth H. R Enterprise (\> 1000 emp.) 5/5/2021 "Slow system that stops responding and is not user friendly at all!" 1.5/5 What do you like best about symplr Clinical Communications? Creating contact groups is helpful for better communication regarding the Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? System is slow, freezes/stops responding frequently and this very frustrating as a clinic nurse when I am trying to contact other members of our team and our surgeons/residents. Review collected by and hosted on G2.com. Recommendations to others considering symplr Clinical Communications: Need to make messaging system function more efficiently for high traffic clinics - frustrating to be in the middle of communicating and have software constantly locking up and being non-responsive. Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? Better communication with our residents and surgeons would be possible if the system would not keep freezing and becoming non-responsive. When the system is functioning it works very well but I have trouble with it locking up multiple times per day requiring me to sign out and sign back in to continue sending messages. Having messages save as auto-drafts would also be helpful when you are typing extensive messages to providers and system becomes unresponsive. Review collected by and hosted on G2.com. Show More Response from Todd Jones of symplr Clinical Communications [Editedit](https://www.g2.com/survey_responses/symplr-clinical-communications-review-4723032/official_response/edit) Laura, thanks for the feedback. I'm sorry to hear you are experiencing issues. Whenever the app is not performing as you would expect, please contact Support @ halohealth.com so we can address the issue and improve the experience. Thanks again for this feedback. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Enterprise (\> 1000 emp.) 10/19/2021 "Easy access to all medical team members" 5/5 What do you like best about symplr Clinical Communications? Easy accessibility, I can get in contact with any medical provider or staff member easily to benefit my patient Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? I don't like that I cannot access my pictures from my phone to send to another provider. As an example, if I wanted to take a picture of a learning topic (no patient information) and save it to my photos, I cannot send that image in Halo. Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? Sharing information with othe providers to better patient care Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 10/19/2021 "LPN" 5/5 What do you like best about symplr Clinical Communications? You are able to communicate with any healthcare worker. You can give patient names and also send pictures to a provider which is very helpful. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? There really isn't anything I dislike about doc halo Review collected by and hosted on G2.com. Recommendations to others considering symplr Clinical Communications: Best way to communicate and is hippa compliant Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? I'm able to communicate with the Dr I work with regarding problems with patients when she is at the hospital all week. We also can communicate with our coworkers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AT Abraham t. Resident Physician Mid-Market (51-1000 emp.) 2/24/2021 "Great service for physicians and health care professionals" 5/5 What do you like best about symplr Clinical Communications? Secure messaging and easy to find names of the person you are trying to contact. It ensures HIPPA compliance while still making it easy to communicate effectively with consultant services. The help centre at halo health has also been amazing, when I initially had trouble logging in with my account on my previous phone they were prompt in answering my emails and helped me resolve my problem and even followed up on it at a later time. I also really appreciate the forward feature when I'm sent information that is pertinent to other physicians as well. I enjoy using Halo and would encourage all residency programs to adopt this system. I also really like that Halo can be accessed from both my phone and laptop. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? Inability to save the message once you start typing it when you want to look at a previous message. The inability to paste into the text box has also proven to be annoying when I need to send something that I received. Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? Easy communication in a secure manor without violating HIPPA. Improves direct communication with consults without always having to call them. A problem that it solved was allowing my nurse to send me messages about my clinic patients while I'm working at the hospital. Of course this is very beneficial in ensuring continuity of care while again maintaining patient privacy. The ability to call using Halo is also an under utilized tool. It is very beneficial once I figured out how to allow the app to have access to my phone. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LL Lauren L. Clinical Research Assistant Enterprise (\> 1000 emp.) 2/24/2021 "Easy to use" 5/5 What do you like best about symplr Clinical Communications? That I am able to see if and or when colleagues have read the messages I've sent in anticipation of a response Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? It is a little bit difficult to add someone to a chat once started. Sometimes there may be someone else that needs to be added to a chat at any given time - with Halo, there were times when we would have to start a new group in order to add everyone that we needed the information relayed to. if there were some sort of process to make this easier that would be great. We also were unable to remove people from a group chat once started. Like the earlier problem, there were times when we just needed to be able to remove someone who was no longer affiliated with a project, or no longer on shift an d in order to do so we would need to start a new chat which was not always so efficient in the moment. Review collected by and hosted on G2.com. Recommendations to others considering symplr Clinical Communications: I think If you have many groups of people you need to access this platform and want an easy way to inform everyone at one time this is a great tool. Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? accessibility to providers - sometimes they are hard to track down in house - with halo we are able to keep everyone in the loop quickly and efficiently without having to go to the floors and try to find the providers in house. With Halo we are able to keep everyone in the know and get the information to the team, care providers, researchers etc. in a safe way for everyone involved. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 9/17/2021 "HALO really keeps it confidential" 4.5/5 What do you like best about symplr Clinical Communications? The ease of finding other members and contacts in the community user search is great. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? I wish there were some type of gallery for pictures, such as wounds or documents, to be stored and retrieved when needed; or an option to save more than one at a time to send to any member or members. Review collected by and hosted on G2.com. Recommendations to others considering symplr Clinical Communications: Trust that HALO HEALTH will keep you connected in total confidentiality Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? I'm getting my patients new orders in a timely manner and in absolute confidentiality. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about symplr Clinical Communications? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about symplr Clinical Communications ](https://www.g2.com/products/symplr-clinical-communications/discussions/new) GU Guest User What is symplr Clinical Communications used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-symplr-clinical-communications-used-for) [ View all Discussions ](https://www.g2.com/products/symplr-clinical-communications/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/symplr-clinical-communications/pricing) symplr Clinical Communications Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "Product Avatar Image") TigerConnect Clinical... 4.5/5(195) [ Compare Now ](https://www.g2.com/compare/tigerconnect-clinical-collaboration-platform-vs-symplr-clinical-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_03748b01cb58b6577433229157afac2e/vocera-platform.png "Product Avatar Image") Vocera Platform 4.3/5(14) [ Compare Now ](https://www.g2.com/compare/vocera-platform-vs-symplr-clinical-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_16c23ee6d8c387490e300f8941b19935/trillian.png "Product Avatar Image") Trillian 4.4/5(123) [ Compare Now ](https://www.g2.com/compare/trillian-vs-symplr-clinical-communications) ##### ##### symplr Clinical Communications Features Communication Security Health Care Messages Alarms Platform User Authorization - HIPAA Compliant Messaging Compliant Texting - HIPAA Compliant Messaging Compliant Emailing - HIPAA Compliant Messaging Operations Messaging Security [ View More Features ](https://www.g2.com/products/symplr-clinical-communications/features) ## Top-Rated Alternatives [ ![TigerConnect Clinical Collaboration Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TigerConnect Clinical Collaboration Platform") TigerConnect Clinical Collaboration Platform 4.5/5(195) ](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) [ ![Trillian](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trillian") Trillian 4.4/5(123) ](https://www.g2.com/products/trillian/reviews) [ ![Paubox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paubox") Paubox 4.9/5(619) ](https://www.g2.com/products/paubox/reviews) [ View All Alternatives ](https://www.g2.com/products/symplr-clinical-communications/competitors/alternatives) ##### Categories on G2 [HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Clinical Communication and Collaboration](https://www.g2.com/categories/clinical-communication-and-collaboration) ##### Explore More [Best-rated client success software for tech enterprises](https://www.g2.com/discussions/best-rated-client-success-software-for-tech-enterprises)[Top RO-I platforms for startups](https://www.g2.com/discussions/top-revenue-operations-platforms-for-startups-looking-to-scale-smart)[What visual configuration software is best for sales reps using tablets in the field who need to show customers live product configurations with offline support?](https://www.g2.com/discussions/what-visual-configuration-software-is-best-for-sales-reps-using-tablets-in-the-field-who-need-to-show-customers-live-product-configurations-with-offline-support) [Which financial aid software platforms are most trusted by admissions directors at K-12 schools based on user reviews?](https://www.g2.com/discussions/which-financial-aid-software-platforms-are-most-trusted-by-admissions-directors-at-k-12-schools-based-on-user-reviews)[Who makes the most reliable enterprise-grade AR training simulator for field service teams?](https://www.g2.com/discussions/who-makes-the-most-reliable-enterprise-grade-ar-training-simulator-for-field-service-teams)[Pros and Cons Details](https://www.g2.com/products/symplr-clinical-communications/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)