--- title: symplr Clinical Communications Reviews meta_title: 'symplr Clinical Communications Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 147 reviews by the users' company size, role or industry to find out how symplr Clinical Communications works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 147 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # symplr Clinical Communications Reviews **Vendor:** symplr **Category:** [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration) **Average Rating:** 4.5/5.0 **Total Reviews:** 147 ## About symplr Clinical Communications Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is designed for the unique role-based nature of healthcare collaboration – multiple specialized roles and constant rotation in and out of those roles. Tailored for health systems, ambulatory care, and long-term post-acute care organizations, this cloud-based solution combines HIPAA-compliant texting, role-based messaging, on-call scheduling, VoIP calling, critical alerts, and care team coordination—all in one easy-to-use platform. Streamlined Workflows for Better Patient Outcomes A single, unified mobile platform for all messaging, calls, critical results, alerts and on-call schedules increases clinician efficiency • Reduce alert and information fatigue through instant routing of critical information • Improve critical care team mobilization for STEMI, Code Blue, Stroke, and Sepsis • Eliminate wasted time nurses spend on non-clinical activities • Improve admission/discharge processes to increase patient throughput • Ensure a consistent patient and clinician experience across sites • Improve coordination of patient care teams • Eliminate interruptions to off-duty physicians symplr Clinical Communications bridges the gap between secure messaging and efficient workflows, ensuring time-sensitive information gets to the right person or team, exactly when it’s needed. By enhancing clinical collaboration and simplifying communication, the app empowers care teams to focus on what matters most: delivering exceptional patient care. Key Features for Smarter Clinical Communication: • Secure Messaging: HIPAA-compliant texting, emailing, and messaging to protect patient data. • VoIP Integration: Built-in voice capabilities for seamless communication. • Group Collaboration: Simplifies teamwork across departments and locations. • Cross-Department Communication: Enables care teams to stay connected across units. • Critical Alerts and Notifications: Delivers urgent information to the right person instantly. Comprehensive Platform Capabilities: • EMR/EHR Integration: Works with existing healthcare systems to streamline workflows. • On-Call Scheduling Integration: Ensures providers are accessible when needed. • Downtime Resilience: Maintains communication functionality during outages. • Enhanced Security: Built to meet the most rigorous HIPAA compliance standards. • Workflow Enhancement: Drives clinical efficiency with streamlined processes. Operational Excellence to Enhance Outcomes: • Analytics and Reporting: Delivers insights into communication patterns to optimize performance. • Messaging Security: Protects sensitive information with advanced encryption and compliance. • Correspondence Variety: Supports diverse communication methods tailored to healthcare needs. ## symplr Clinical Communications Pros & Cons **What users like:** - Users find that symplr Clinical Communications enhances **staff communication and coordination** , facilitating efficient access to resources and colleagues. (2 reviews) - Users value the **efficiency in communication** provided by symplr Clinical Communications, enhancing coordination and access to resources. (2 reviews) **What users dislike:** - Users express concern about the **inconvenience of constant reachability** , affecting work-life balance for some staff members. (1 reviews) ## symplr Clinical Communications Reviews ### 1. Slow system that stops responding and is not user friendly at all! **Rating:** 1.5/5.0 stars **Reviewed by:** Laura Beth H. | R, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2021 **What do you like best about symplr Clinical Communications?** Creating contact groups is helpful for better communication regarding the **What do you dislike about symplr Clinical Communications?** System is slow, freezes/stops responding frequently and this very frustrating as a clinic nurse when I am trying to contact other members of our team and our surgeons/residents. **Recommendations to others considering symplr Clinical Communications:** Need to make messaging system function more efficiently for high traffic clinics - frustrating to be in the middle of communicating and have software constantly locking up and being non-responsive. **What problems is symplr Clinical Communications solving and how is that benefiting you?** Better communication with our residents and surgeons would be possible if the system would not keep freezing and becoming non-responsive. When the system is functioning it works very well but I have trouble with it locking up multiple times per day requiring me to sign out and sign back in to continue sending messages. Having messages save as auto-drafts would also be helpful when you are typing extensive messages to providers and system becomes unresponsive. **Official Response from Todd Jones:** > Laura, thanks for the feedback. I'm sorry to hear you are experiencing issues. Whenever the app is not performing as you would expect, please contact Support @ halohealth.com so we can address the issue and improve the experience. Thanks again for this feedback. ### 2. Decent for communication when on duty, but a pain when not at work **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2021 **What do you like best about symplr Clinical Communications?** Halo made communication more accessible and quick. **What do you dislike about symplr Clinical Communications?** When you are not at work Halo constantly sends reminders of messages. Despite using the "off duty" mode correctly, I still received endless alerts at night, weekends, and on vacations. **Recommendations to others considering symplr Clinical Communications:** Make sure to adjust the types of notifications for messages to best suit your work setting. **What problems is symplr Clinical Communications solving and how is that benefiting you?** I've had to mute threads on Halo and change the type of alerts that I get so that it doesn't interrupt patient care. **Official Response from Todd Jones:** > Thanks for the feedback. We are all about supporting patient care! Please reach out to Support @ halohealth.com. They will help optimize the off duty settings and/or take feedback to make the feature better. ## symplr Clinical Communications Discussions - [What is symplr Clinical Communications used for?](https://www.g2.com/discussions/what-is-symplr-clinical-communications-used-for) - [Is there going to be dictating or voice record capability soon?](https://www.g2.com/discussions/is-there-going-to-be-dictating-or-voice-record-capability-soon) - 1 upvote - [View symplr Clinical Communications pricing details and edition comparison](https://www.g2.com/products/symplr-clinical-communications/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A01%3A04+-0500&secure%5Bsession_id%5D=2aabdffe-af1f-408c-9544-1cf4ddb22219&secure%5Btoken%5D=e26aab697903c0fdcc49a5e96bba74722b2b14f2c567a9a25127c161c8a07dae&format=llm_user) ## symplr Clinical Communications Features **Collaboration** - Modules - Scheduling - Reporting **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Patient Management** - Staff Scheduling - Patient Retention **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top symplr Clinical Communications Alternatives - [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) - 4.5/5.0 (195 reviews) - [Trillian](https://www.g2.com/products/trillian/reviews) - 4.4/5.0 (122 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (614 reviews)