--- title: symplr Clinical Communications Reviews meta\_title: 'symplr Clinical Communications Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 147 reviews by the users' company size, role or industry to find out how symplr Clinical Communications works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 147 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # symplr Clinical Communications Reviews & Product Details Visit Website Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is designed for the unique role-based nature of healthcare collaboration – multiple specialized roles and constant rotation in and out of those roles. Tailored for health systems, ambulatory care, and long-term post-acute care organizations, this cloud-based solution combines HIPAA-compliant texting, role-based messaging, on-call scheduling, VoIP calling, critical alerts, and care team coordination—all in one easy-to-use platform. Streamlined Workflows for Better Patient Outcomes A single, unified mobile platform for all messaging, calls, critical results, alerts and on-call schedules increases clinician efficiency • Reduce alert and information fatigue through instant routing of critical information • Improve critical care team mobilization for STEMI, Code Blue, Stroke, and Sepsis • Eliminate wasted time nurses spend on non-clinical activities • Improve admission/discharge processes to increase patient throughput • Ensure a consistent patient and clinician experience across sites • Improve coordination of patient care teams • Eliminate interruptions to off-duty physicians symplr Clinical Communications bridges the gap between secure messaging and efficient workflows, ensuring time-sensitive information gets to the right person or team, exactly when it’s needed. By enhancing clinical collaboration and simplifying communication, the app empowers care teams to focus on what matters most: delivering exceptional patient care. Key Features for Smarter Clinical Communication: • Secure Messaging: HIPAA-compliant texting, emailing, and messaging to protect patient data. • VoIP Integration: Built-in voice capabilities for seamless communication. • Group Collaboration: Simplifies teamwork across departments and locations. • Cross-Department Communication: Enables care teams to stay connected across units. • Critical Alerts and Notifications: Delivers urgent information to the right person instantly. Comprehensive Platform Capabilities: • EMR/EHR Integration: Works with existing healthcare systems to streamline workflows. • On-Call Scheduling Integration: Ensures providers are accessible when needed. • Downtime Resilience: Maintains communication functionality during outages. • Enhanced Security: Built to meet the most rigorous HIPAA compliance standards. • Workflow Enhancement: Drives clinical efficiency with streamlined processes. Operational Excellence to Enhance Outcomes: • Analytics and Reporting: Delivers insights into communication patterns to optimize performance. • Messaging Security: Protects sensitive information with advanced encryption and compliance. • Correspondence Variety: Supports diverse communication methods tailored to healthcare needs. * * * Product Website symplr Clinical Communications Seller [symplr](https://www.g2.com/sellers/symplr) Discussions [symplr Clinical Communications Community](https://www.g2.com/products/symplr-clinical-communications/discuss) Languages Supported English Solution Type All-in-One Overview by Kevin Bonsor Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/symplr-clinical-communications/pricing) ![William S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William S.") WS William S. Clinical Informatics Training Specialist Enterprise (\> 1000 emp.) 7/30/2021 "An innovative and dynamic product in a everchanging environment" 5/5 What do you like best about symplr Clinical Communications? Halo Health not only has a fantastic product to connect health teams with real-time communication channels; Halo Health also has dynamic and responsive support staff. It is a pleasure to work closely with such an expansive and adaptive product within the health infostructure world. At the same time, it is making an easy-to-use interface for frontline staff that allows them to better focus on the care of the patient and not the use of technology. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? I wish that there was a little more customization that could be done on the administrative side, as well as easy-to-use quick-click buttons to send a message. For instance, in some common typed messages, there could be buttons on a quick message screen to auto-fill a message. Review collected by and hosted on G2.com. Recommendations to others considering symplr Clinical Communications: Halo Health is one of the best companies that I have worked with. They are responsive to needs, helpful for troubleshooting, and accepting of input to improve the product for the teams. Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? Being able to connect over 8,000 different team members with a click of a button. Recently, our objective has been to reduce the waste of typing and automate for increased efficiencies of messages to the critical team. Halo Health makes this possible. With the connectivity to Epic, it allows us to make an order in Epic and have a Halo message sent to the proper team, freeing up the hands of the unit clerk to complete other patient pertinent tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 2/25/2021 "Great Secure Messaging" 5/5 What do you like best about symplr Clinical Communications? Halo Health provides secure messaging for doctors and staff. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? Halo Health gets expensive to add many staff. Review collected by and hosted on G2.com. Recommendations to others considering symplr Clinical Communications: Provides excellent secure messaging that is HIPAA compliant. Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? Secure messaging between doctors and support staff. Review collected by and hosted on G2.com. Show More Response from Tara Wieber of symplr Clinical Communications [Editedit](https://www.g2.com/survey_responses/symplr-clinical-communications-review-4620374/official_response/edit) Thank you for taking the time to review our Clinical Communications solution. We're so happy to hear you're enjoying the experience of secure communication with your workforce. We'll be sure to share your feedback about the expense of adding team members to our team. 5/24/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 10/19/2021 "Very easy to use" 4.5/5 What do you like best about symplr Clinical Communications? It already has most of contacts available Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? This is sometimes very slow when opening the app. Review collected by and hosted on G2.com. Recommendations to others considering symplr Clinical Communications: Very user friendly Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? The ease of contacting my physician with patient information. Review collected by and hosted on G2.com. Show More Response from Tara Wieber of symplr Clinical Communications [Editedit](https://www.g2.com/survey_responses/symplr-clinical-communications-review-5066713/official_response/edit) Thank you for taking the time to review symplr Clinical Communications! We're so glad you find the user experience intuitive and effective for communicating important information within your healthcare organization's workforce! 10/19/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 10/26/2021 "Clear and effective communication" 5/5 What do you like best about symplr Clinical Communications? It is easy to find who is on call and effectively notify and collaborate with other healthcare workers on my team in order to provide my patients with the best care possible quickly Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? Not everyone at my facility has halo, so we have to get ahold of them the old way which still works, but is not as easy or as quick as using halo. Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? Many doctors schedules change day to day as doctors cover and switch with other doctors, it's solves the problem of calling the wrong doctor on the print out schedule we have that isn't updated instantly like halo is. Doctors are also able to direct their messages to go to whoever is covering for them, so you're always able to get ahold of whoever you need for help. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite AM Andrew M. Alternate Administrator, Director of Therapy Services Mid-Market (51-1000 emp.) 7/28/2021 "HIPAA Compliant convenient communication tool" 5/5 What do you like best about symplr Clinical Communications? Halo is straightforward to use and easy to set up. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? I am not a fan of the continuous alerts that sound until you respond. Review collected by and hosted on G2.com. Recommendations to others considering symplr Clinical Communications: Great product Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? There is quick communication between users, including physicians, allowing for immediate care coordination. Review collected by and hosted on G2.com. Show More Response from Tara Wieber of symplr Clinical Communications [Editedit](https://www.g2.com/survey_responses/symplr-clinical-communications-review-4896351/official_response/edit) Andrew, Thank you for taking the time to review symplr Clinical Communications. We're thrilled to hear you've had a great user experience with the product and it's been effective for facilitating quick communication within your workforce! 1/28/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 6/3/2022 "Easy to use" 4/5 What do you like best about symplr Clinical Communications? Easy to use interface. Being able to find what you're looking for in a minimalist UI is most important to initiate others to join and use the app Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? It's not as widely used as I would like for it to be. Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? Communication is most vital and it helps bridge that gap Review collected by and hosted on G2.com. Show More Response from Tara Wieber of symplr Clinical Communications [Editedit](https://www.g2.com/survey_responses/symplr-clinical-communications-review-6699947/official_response/edit) Thank you for taking the time to review symplr Clinical Communications! We're thrilled to hear you're enjoying the communication and collaboration abilities within the platform! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 6/28/2022 "Excellent service. Great people to be around." 5/5 What do you like best about symplr Clinical Communications? Clear expectations set by your team, quick & easy transition. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? I disliked nothing. The product thst you have is excellent Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? Being able to help others. Review collected by and hosted on G2.com. Show More Response from Tara Wieber of symplr Clinical Communications [Editedit](https://www.g2.com/survey_responses/symplr-clinical-communications-review-6789442/official_response/edit) We are always delighted to hear that our customers are enjoying Clinical Communications. Thank you for taking the time to write a review. Validated ReviewerIncentivizedSource: Seller invite MA Mohit A. Resident Physician Enterprise (\> 1000 emp.) 5/6/2021 "Wondering experience with it. I have not missed any messages." 5/5 What do you like best about symplr Clinical Communications? The multiple reminders and the fact that multiple groups can be created with ease. Halo health is impressive because it is very reliable. Also, the fact that we have a web version is awesome because it allows you to use it while you are on your computer. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? The app looks outdated, and I wish it could upload stuff from iPhone. Review collected by and hosted on G2.com. Recommendations to others considering symplr Clinical Communications: It is a great system that allows for collaborations between team members in a very efficient manner. Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? The problem was to get rid of pagers and have nurses be able to contact providers without much back and forth. Halo health is impressive because it is very reliable. Also, the fact that we have a web version is awesome because it allows you to use it while you are on your computer. Halo health is impressive because it is very reliable. Also, the fact that we have a web version is awesome because it allows you to use it while you are on your computer. Halo health is impressive because it is very reliable. Also, the fact that we have a web version is awesome because it allows you to use it while you are on your computer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Abigail B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abigail B.") AB Abigail B. Resident Doctor Enterprise (\> 1000 emp.) 5/6/2021 "Good Confidential Texting App" 4/5 What do you like best about symplr Clinical Communications? Halo is a very intuitive app that handles just like a normal text messaging app. It is secured so you can discuss HIPAA-protected information with your team at a distance. It deletes your conversations after a set period of time, and so it doesn't clog up your phone with data. I also like that there is the option for it to say "Halo secured message" when you get a notification so that your patients don't think that you are receiving text messages or that your phone is inappropriately on at work. Also, I like that you can use it on your phone or on your desktop. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? My version of the app on my iPhone SE2 sometimes glitches and won't let me write more that 5-6 lines without hiding the bottom lines. When this happens the coloring of the app also changes, and sometimes the newest messages aren't shown even though I received a notification for a message. In a similar way, sometimes people who have unreliable phones also have more unreliable Halo connections as well, and so they might not actually get a Halo that you send in a timely fashion. However, these people are usually more rare, and let you know if Halo is not a reliable way to contact them. Also, other people have to have Halo to be able to be messaged, and so it is limited by the user base in your hospital, and it doesn't show if a user is active on Halo, so you don't know if they made an account and never check it, or if they have it downloaded on their phone. Review collected by and hosted on G2.com. Recommendations to others considering symplr Clinical Communications: Update it as soon as updates become available, and ask other people you work with if they use Halo. If you send a message to a new/unknown person, don't assume it was received without a response. Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? Texting about patients on a regular texting app would be a violation of HIPPA, so this allows teams to talk. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Paul F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul F.") PF Paul F. P Mid-Market (51-1000 emp.) 10/19/2021 "Great App for HIPAA complaint communication" 4.5/5 What do you like best about symplr Clinical Communications? Halo allows fast and HIPAA compliant communication and allows you to message a service and quick settings for off service and ability to put someone as covering you. Review collected by and hosted on G2.com. What do you dislike about symplr Clinical Communications? I disliked the original tone but changed it to one so liked more Review collected by and hosted on G2.com. Recommendations to others considering symplr Clinical Communications: Its great Review collected by and hosted on G2.com. What problems is symplr Clinical Communications solving and how is that benefiting you? It's not always easy to know who is on call. Using Halo, it's possible to message a general line such as "Adult Nephrology On Call" Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about symplr Clinical Communications? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about symplr Clinical Communications ](https://www.g2.com/products/symplr-clinical-communications/discussions/new) GU Guest User What is symplr Clinical Communications used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-symplr-clinical-communications-used-for) [ View all Discussions ](https://www.g2.com/products/symplr-clinical-communications/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/symplr-clinical-communications/pricing) symplr Clinical Communications Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "Product Avatar Image") TigerConnect Clinical... 4.5/5(195) [ Compare Now ](https://www.g2.com/compare/tigerconnect-clinical-collaboration-platform-vs-symplr-clinical-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_03748b01cb58b6577433229157afac2e/vocera-platform.png "Product Avatar Image") Vocera Platform 4.3/5(14) [ Compare Now ](https://www.g2.com/compare/vocera-platform-vs-symplr-clinical-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_16c23ee6d8c387490e300f8941b19935/trillian.png "Product Avatar Image") Trillian 4.4/5(123) [ Compare Now ](https://www.g2.com/compare/trillian-vs-symplr-clinical-communications) ##### ##### symplr Clinical Communications Features Communication Security Health Care Messages Alarms Platform User Authorization - HIPAA Compliant Messaging Compliant Texting - HIPAA Compliant Messaging Compliant Emailing - HIPAA Compliant Messaging Operations Messaging Security [ View More Features ](https://www.g2.com/products/symplr-clinical-communications/features) ## Top-Rated Alternatives [ ![TigerConnect Clinical Collaboration Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TigerConnect Clinical Collaboration Platform") TigerConnect Clinical Collaboration Platform 4.5/5(195) ](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) [ ![Trillian](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trillian") Trillian 4.4/5(123) ](https://www.g2.com/products/trillian/reviews) [ ![Paubox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paubox") Paubox 4.9/5(618) ](https://www.g2.com/products/paubox/reviews) [ View All Alternatives ](https://www.g2.com/products/symplr-clinical-communications/competitors/alternatives) ##### Categories on G2 [HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Clinical Communication and Collaboration](https://www.g2.com/categories/clinical-communication-and-collaboration) ##### Explore More [Best-rated client success software for tech enterprises](https://www.g2.com/discussions/best-rated-client-success-software-for-tech-enterprises)[Top RO-I platforms for startups](https://www.g2.com/discussions/top-revenue-operations-platforms-for-startups-looking-to-scale-smart)[What visual configuration software is best for sales reps using tablets in the field who need to show customers live product configurations with offline support?](https://www.g2.com/discussions/what-visual-configuration-software-is-best-for-sales-reps-using-tablets-in-the-field-who-need-to-show-customers-live-product-configurations-with-offline-support) [Which financial aid software platforms are most trusted by admissions directors at K-12 schools based on user reviews?](https://www.g2.com/discussions/which-financial-aid-software-platforms-are-most-trusted-by-admissions-directors-at-k-12-schools-based-on-user-reviews)[Who makes the most reliable enterprise-grade AR training simulator for field service teams?](https://www.g2.com/discussions/who-makes-the-most-reliable-enterprise-grade-ar-training-simulator-for-field-service-teams)[Pros and Cons Details](https://www.g2.com/products/symplr-clinical-communications/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)