Copper Reviews & Product Details

Copper is the only client and project management tool that's a Recommended for Google Workspace app. Built for agencies, consultants and professional services, Copper helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Join 30,000+ professional services businesses in building more valuable, longer-lasting relationships. Collect leads with website contact forms or scan business cards from our mobile app. Leads flow effortlessly into your sales pipeline. Pipeline flags and reports help you keep things moving. Transition new clients over to your onboarding or project delivery pipelines with one click. Manage next steps and tasks directly on your pipeline without needing to click into projects. Copper’s integration with Google works seamlessly with your Gmail, Calendar and Drive, you never have to switch tabs to add leads, track email conversations, find files and manage tasks in your marketing and sales process. Talking to a new person? Add new contacts directly from Gmail through our Chrome Extension. Hover over any Copper contact for rich, contextualized communication and activity details. Surface your CRM reminders and tasks alongside your Gmail inbox. Speed up your email responses with email templates, automations and merge fields. Add new leads and update old ones based on your email interactions, Google Contacts and Copper suggestions. Manual data entry is a thing of the past. Your Google Calendar gets a makeover too. You can look up event details, customer interactions, and materials directly from Google Calendar without breaking your workflow. Stop hunting for files, they're right where you need them. Files and Google docs sync to your Copper contact records automatically. Quickly surface customer files across company and deal records, and easily attach suggested files in Gmail based on your email activity. Export any data from Copper directly to Google Sheets via the custom report builder, or connect to Looker Studio to visualize Copper data longside other data sources.

Product Website

Seller

Copper

Discussions

Copper Community

Languages Supported

German, English, French, Italian, Japanese, Dutch, Spanish

Overview by

Jessica Andrews

Pricing

Pricing provided by Copper.

Copper Starter Edition - Annual

Starting at $9.00

Per Month

View More Pricing Information

Copper Integrations

(4)

Verified by Copper

Copper Media

Copper Demo - No more switching tabs. Do it all in Copper.

Copper’s CRM integration with Google works seamlessly with your Gmail, Calendar and Drive, you never have to switch tabs to add leads, track email conversations, find files and manage tasks in your marketing and sales process.

Copper Demo - Track deals and manage projects

From sales to projects to ongoing client management - pipelines bring structure to all your business processes.

Copper Demo - Copper + Google = Better Together

Works seamlessly with your existing Workspace routine. Connect your team's Google Workspace accounts first. Copper then pulls in contact information and email conversations, and layers on productivity tools directly in your inbox and calendar.

Copper Demo - Connect with the tools you're already using

Copper connects with all your favorite apps and tools.

Copper Demo - Stay connected wherever you go

Relationship-building doesn't have to stop when you're away from your desk. From answering questions to logging customer interactions and tracking your sales pipeline, Copper's mobile CRM makes it easy.

Interactive Demo

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Try an interactive demo created by the software seller (right here on G2).

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Copper Reviews (1,150)

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Garret C.

Real Estate Agent

Small-Business (50 or fewer emp.)

2/20/2020

"Best CRM Ever!"

5/5

What do you like best about Copper?

I like the integration with Google. Seeing my CRM on the side of my screen as I am typing emails makes things quick and easy for me to reference. Review collected by and hosted on G2.com.

What do you dislike about Copper?

I wish there was a way to integrate with google voice so that my calls and texts logged in copper without having to manually compute. Review collected by and hosted on G2.com.

Recommendations to others considering Copper:

This is way better than any other CRM I have ever used. One of my favorite features is the email tracker. It helps me understand when clients have read emails and if they are choosing to ignore me or not. Review collected by and hosted on G2.com.

What problems is Copper solving and how is that benefiting you?

Im am now successfully able to convert more leads in my pipeline because they are all laid out for me and make it hard for me to forget. The tasks tab also helps me understand what needs to be done each day and stay on task. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Garret,

Thanks so much for taking the time to share your feedback. I'll pass your note on Google voice over to the team. Otherwise we're so happy to hear that Copper is providing you more visibility and helping you close more business through your pipeline and tasks! Best, Melanie at Copper

Nicolás A.

Sales Specialist and Head Of Partnerships

Small-Business (50 or fewer emp.)

6/16/2022

"Copper had evolve the way I manage my opportunities"

5/5

What do you like best about Copper?

I really like how Copper automatically organizes the leads you add. It gives you the tools to stay connected with your clients, follow up on time, and avoid losing opportunities. It helps maintain better communication and overall stronger relationships with them. Review collected by and hosted on G2.com.

What do you dislike about Copper?

Another improvement could be enhancing the mobile app experience. Sometimes certain features feel limited compared to the desktop version, so having more functionality and smoother navigation on mobile would make it easier to manage leads and tasks on the go. Review collected by and hosted on G2.com.

Recommendations to others considering Copper:

If you want to improve your sales, you should use Copper. Review collected by and hosted on G2.com.

What problems is Copper solving and how is that benefiting you?

Copper helps me keep track of my emails so I can know when somebody read but never gave a reply. Also, I'm a sales representative so it helps me keep track of my possible new clients. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Nicolás, Thank you for taking the time to update your previous review. I've passed along your feedback regarding the mobile app. The team is working hard to continuously improve the mobile experience and ensure it better matches the desktop experience. We are glad to hear that Copper is otherwise helping you keep track of your customer interactions and stay on top of your opportunities. Best, Melanie at Copper

Gurunath J.

Search Engine Marketing Specialist

Mid-Market (51-1000 emp.)

9/18/2025

"Copper CRM Review"

5/5

What do you like best about Copper?

It is one of the best cloud-based CRMs in the market. One of its best features is that it can seamlessly integrate with google workspace. It is super easy to use and simple to implement. I have been using it frequently for the past 1 year now. It is a great tool to have. Review collected by and hosted on G2.com.

What do you dislike about Copper?

I have found it very useful and do not have any dislikes. Review collected by and hosted on G2.com.

What problems is Copper solving and how is that benefiting you?

It is an all-in-one CRM tool. It being cloud based and seamless integration with the google workspace saves a lot of time, money and increases the work productivity and efficiency. The data form the sales analytics reports is too insightful and accurate that helps improve the business. Email tracking and sales performance management has become cost efficient and simple, saving a lot of money that was earlier spent on other individual tools. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Gurunath, Thank you for leaving us a review! It's great to hear Copper is helping you save time and increasing your productivity. We appreciate the feedback.

Melanie at Copper

Kelly P.

Founder

Small-Business (50 or fewer emp.)

12/11/2025

"Seamless Gmail Integration, Effortless CRM Solution"

5/5

What do you like best about Copper?

I like that with Copper, I didn't have to learn a new tool because it integrates smoothly with one I already use, which is great. I find it convenient to see the open rates and the date of last engagement, which helps me decide when to reach out to prospective customers. Copper makes it super easy to engage with my contacts, prospects, and clients through my email, and that integration is invaluable. Review collected by and hosted on G2.com.

What do you dislike about Copper?

I think there's an opportunity for the system to be more intuitive and use AI to form better responses. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Kelly, Thank you so much for your review. We are so happy to hear that integrating Copper into your current workflow was an easy transition for you - if barely a transition at all! Copper does offer an AI email rewriter feature on the Professional and Business plans, and this helps you use AI to rewrite and craft better email responses, It might be worth exploring if it's something you're interested in. We appreciate your time, Melanie at Copper

David M.

Small-Business (50 or fewer emp.)

2/9/2023

"Easy, powerful CRM to get your company off the ground"

5/5

What do you like best about Copper?

Simple to set up the integration with Gmail and the embedded interface that allows you to update CRM records while processing emails in Gmail is a huge time savings Review collected by and hosted on G2.com.

What do you dislike about Copper?

Copper needs better email automation to help users create multi-step and multi-rule outbound campaigns Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi David, Thank you for sharing your feedback with us! It has been passed on to the team. We're thrilled to hear Copper keeps you efficient by allowing you to work right out of your Gmail. Regarding email automations - we hear you. Our team has recently released some new updates around this feature such as our ability to delay the send of an email automation, add additional steps and more. But we'll continue to work on this feature to further improve the functionality. Melanie at Copper

Sourabh C.

Senior Software Developer

Small-Business (50 or fewer emp.)

10/16/2025

"Copper Review"

5/5

What do you like best about Copper?

I am using Copper and it a help me to manage customer contacts, leads, sales piplines, task and interactions. It is very ease to adopt and had a deep google integration. my team members also using it and it has best customer support. Review collected by and hosted on G2.com.

What do you dislike about Copper?

It has a very familiar design so the team can easly contributed Copper also offers automations, reporting and other workflow features. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Sourabh,

Thanks so much for leaving your feedback! We're thrilled to hear Copper is helping you better manage your contacts, leads, pipeline and tasks and that you've found adoption easy. I've shared your review with the team. Please let us know if there's anything we can do to support your journey with Copper. Best, Melanie at Copper

Lincoln T.

Owner

Small-Business (50 or fewer emp.)

12/9/2025

"Seamless Google Workspace Integration and Effortless Usability"

4.5/5

What do you like best about Copper?

I love how easy it is to use, especially the integration with Google workspace makes it seamless. Review collected by and hosted on G2.com.

What do you dislike about Copper?

It was a little hard to get set up, but once I got the hang of it, it worked great. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Lincoln, Thank you so much for leaving us a review. We're thrilled to hear Copper is providing a seamless experience between your CRM and Google Workspace. If you ever need support with set up or features, I highly recommend reaching out via our in-app chat or attending our Copper 101, Copper Advanced and Office Hours weekly webinars to speak with someone live! You'll find those events in our Help Center. Melanie at Copper

saba f.

backspace

Small-Business (50 or fewer emp.)

10/15/2025

"Copper Makes CRM Effortless with Intuitive UI and Google Workspace Integration"

4/5

What do you like best about Copper?

Copper’s intuitive UI and seamless Google Workspace integration make CRM tasks easy and efficient. Great for small teams, it automates repetitive work and centralizes contacts, emails, and deals seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Copper?

Advanced features like detailed reporting, workflow customization, and email sequencing are locked behind premium tiers, and it’s heavily tied to Google — limits flexibility for non-Gmail users Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Saba,

Thank you so much for leaving your feedback. We're thrilled to hear you're enjoying your experience with Copper and our platform has helped make you more organized and efficient. If you're ever interested in exploring an upgraded plan, please reach out as we're open to providing custom pricing to meet your needs. All the best, Melanie at Copper

Amelia W.

Chief Sales Officer

Mid-Market (51-1000 emp.)

12/13/2025

"Copper Review"

5/5

What do you like best about Copper?

It's user friendly

It's also seamlessly works within Gmail and Calendar,letting you manage contacts,view activity and update records without leaving your inbox. Review collected by and hosted on G2.com.

What do you dislike about Copper?

The poor customer support services and the limit features it offers Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Amelia,

Thank you for providing your feedback. We are happy to hear Copper is working seamlessly with your Gmail and Calendar, allowing you to stay in your flow. We're curious to learn more about your customer support experience. We value our customer support experience and hold it to pretty high standards and if we can improve in any way, we'd like to learn more. Please email support@copper.com and we'll make sure to follow up. All the best, Melanie at Copper

Frances F.

Financial Adviser

Small-Business (50 or fewer emp.)

5/13/2025

"Positive experience so far"

4/5

What do you like best about Copper?

I like that the focus is in on the client - pulling together their info.

customer support is great - I was worried about this when I first joined Copper, because I am in New Zealand, but have had fast responses to everything

Easy to us Review collected by and hosted on G2.com.

What do you dislike about Copper?

Document integration and email linking - I might be unaware of better ways to do things, but this is a big workload for me. For example, advice documentation is really important in my industry in New Zealand (highly regulated). Currently I create folders in Google drive, then link those folders to the client in copper, then add notes to the pipeline which shows where I am at. Often files are emailed so I save them to the relevant folder in GDrive, then go into GDrive and rename them, then go into the pipeline and update that, then also save pdf's of many of the emails to the Advice folder in the GDrive - I need them to be easily located within that piece of advice -just linking them to the activity feed means a lot of searching later on. Its all just a very time consuming process Review collected by and hosted on G2.com.

What problems is Copper solving and how is that benefiting you?

Information Management - critical in a regulated environment.

One feature that would be amazing would be a 'pop-up' when working in a clients record - For example, I have to keep a record of when I give clients regulated financial advice. This is tedious because I will be working with the client in different ways - pipeline, google drive, email etc but then always have to remember to go back to the client 'Details' page and add the 'Advice Given' Date. I would love it if every time I went into a client's record I got a pop up that said 'have you given this client advice today?' and I could click 'yes' and it would add the date to the client record. Review collected by and hosted on G2.com.