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At a Glance
Copper
Copper
Star Rating
(1,150)4.5 out of 5
Market Segments
Small-Business (79.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plans
HubSpot Sales Hub
HubSpot Sales Hub
Star Rating
(13,437)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that HubSpot Sales Hub excels in automation capabilities, allowing users to streamline their workflows effectively. Many users appreciate how it automates emails and tasks, which helps them stay organized and manage their sales activities more efficiently.
  • Users say that Copper shines in its seamless integration with Google Workspace, making it particularly user-friendly for those already using Gmail and Calendar. Reviewers highlight the convenience of managing contacts and viewing activity directly within their inbox, which enhances their productivity.
  • According to verified reviews, HubSpot Sales Hub has a significantly larger user base, which contributes to its higher G2 Score. This extensive feedback indicates a strong market presence and user satisfaction, making it a reliable choice for businesses looking for a robust CRM solution.
  • Reviewers mention that while Copper has a higher ease of use rating, some users find it challenging to configure for specific workflows. This suggests that while it is intuitive, there may be limitations for users with unique needs.
  • Users highlight that HubSpot Sales Hub's reporting and analytics features are particularly strong, allowing sales teams to track lead value and performance metrics effectively. This capability is crucial for businesses aiming to optimize their sales strategies.
  • G2 reviewers note that Copper's support quality is on par with HubSpot Sales Hub, with both platforms receiving positive feedback. However, Copper's smaller user base may lead to a more personalized support experience, which some users find beneficial.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Browse all 4 pricing plans
HubSpot Sales Hub
Free HubSpot CRM
$0.00
Browse all 4 pricing plans
Free Trial
Copper
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.7
922
8.6
9,802
Ease of Use
9.1
933
8.7
10,688
Ease of Setup
8.7
437
8.4
4,662
Ease of Admin
8.9
416
8.6
3,131
Quality of Support
8.6
854
8.6
8,826
Has the product been a good partner in doing business?
9.0
411
8.7
3,084
Product Direction (% positive)
9.0
864
8.7
9,382
Features by Category
Sales Force Automation
8.9
651
|
Verified
8.7
6063
|
Verified
Feature Not Available
Feature Not Available
8.8
655
|
Verified
8.5
5921
|
Verified
8.4
654
|
Verified
8.5
6103
|
Verified
7.6
353
|
Verified
7.8
4199
|
Verified
8.8
530
|
Verified
8.5
5063
|
Verified
7.9
337
7.8
3256
|
Verified
7.6
310
7.8
3161
|
Verified
8.3
403
8.2
2455
Marketing Automation
7.9
433
|
Verified
8.7
5386
|
Verified
Feature Not Available
8.5
5051
|
Verified
8.6
592
|
Verified
8.7
5202
|
Verified
Feature Not Available
8.1
4439
|
Verified
Customer Support
8.2
388
8.3
3634
|
Verified
8.0
397
8.1
2462
8.2
452
8.4
3296
|
Verified
7.8
315
8.0
3277
|
Verified
8.0
351
8.2
3510
|
Verified
Reporting & Analytics
8.1
560
|
Verified
8.2
5773
|
Verified
8.3
636
|
Verified
8.4
6114
|
Verified
8.1
472
|
Verified
7.9
4286
|
Verified
Mobile & Social
8.1
348
|
Verified
8.0
3807
|
Verified
8.1
334
|
Verified
8.1
2457
|
Verified
8.4
470
|
Verified
7.7
4125
|
Verified
Platform
8.3
318
|
Verified
8.1
2908
|
Verified
8.4
314
|
Verified
8.3
2530
|
Verified
8.6
329
|
Verified
8.5
2979
|
Verified
8.0
196
|
Verified
8.1
2280
|
Verified
7.7
156
7.5
1974
7.7
225
8.0
2574
|
Verified
8.7
327
|
Verified
8.6
2978
|
Verified
7.8
192
8.0
1663
Integration
8.6
302
|
Verified
8.4
2263
|
Verified
8.2
251
|
Verified
8.2
2367
|
Verified
7.8
237
|
Verified
8.1
2226
|
Verified
Generative AI
6.3
31
7.4
678
Agentic AI - CRM
8.3
9
7.2
215
8.3
9
7.1
213
8.3
9
7.3
212
7.8
9
7.1
214
7.8
9
7.0
213
8.3
9
7.1
213
8.5
9
7.2
213
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
831
Lead Facilitation
Not enough data
8.4
527
Not enough data
8.6
624
Not enough data
8.8
651
Not enough data
8.9
658
Organization
Not enough data
9.0
680
Not enough data
8.8
666
Not enough data
8.7
604
Performance Analysis
Not enough data
8.3
558
Not enough data
8.8
667
Sales Analysis
Not enough data
Feature Not Available
Not enough data
8.7
619
Generative AI
Not enough data
8.2
157
Not enough data
8.3
157
Agentic AI - AI Sales Assistant
Not enough data
7.8
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.1
21
Not enough data
8.1
21
Not enough data
8.3
21
Not enough data
8.0
1,863
Integrated Workflows
Not enough data
8.8
1632
Not enough data
9.0
1679
Not enough data
8.3
1438
Not enough data
8.2
1337
Not enough data
8.8
1524
Not enough data
8.7
1384
Not enough data
8.5
1304
Repeatability and Reportability
Not enough data
8.6
1478
Not enough data
8.7
1547
Not enough data
8.6
1518
Not enough data
8.1
1394
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.2
1245
Not enough data
8.1
1212
Not enough data
8.2
1203
Not enough data
7.8
1083
Not enough data
7.7
1030
Generative AI
Not enough data
7.3
495
Agentic AI - Sales Engagement
Not enough data
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
7.7
382
Call Analytics
Not enough data
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.5
244
Not enough data
7.7
254
Generative AI
Not enough data
7.7
113
Agentic AI - Conversation Intelligence
Not enough data
7.5
26
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.5
25
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
8.4
10
Responses
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Automation - AI Agents
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Platform
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Autonomy - AI Agents
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Generative AI
Not enough data
9.1
9
Not enough data
9.1
9
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
8.4
768
Integrations
Not enough data
8.3
523
Not enough data
9.0
719
Not enough data
8.3
588
Not enough data
8.4
577
Not enough data
7.7
488
Branding & Customizatio
Not enough data
8.6
628
Not enough data
8.7
648
Not enough data
8.4
570
Automatic Rules & Configurations
Not enough data
8.7
622
Not enough data
8.9
631
Not enough data
8.5
588
Agentic AI - Business Scheduling
Not enough data
7.7
48
Not enough data
7.6
47
Visitor IdentificationHide 1 FeatureShow 1 Feature
Not enough data
6.0
17
Agentic AI - Visitor Identification
Not enough data
6.0
17
Google Workspace for SalesHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
8.3
5
8.0
1,385
Agentic AI - Sales Performance Management
8.0
5
6.6
82
8.0
5
6.8
82
9.3
5
6.6
82
Incentives
Feature Not Available
7.8
772
8.3
5
8.1
849
|
Verified
8.7
5
7.5
720
|
Verified
8.3
5
8.3
945
Personalization
Feature Not Available
8.4
970
8.3
5
8.5
1100
|
Verified
8.3
5
8.8
1198
|
Verified
Feature Not Available
8.5
990
|
Verified
Administrative
8.0
5
8.6
1024
|
Verified
Feature Not Available
8.4
904
|
Verified
8.3
5
8.3
859
Not enough data
7.8
2,516
Agentic AI - Email Tracking
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Analytics
Not enough data
8.7
2094
Not enough data
8.8
2082
Feature Not Available
Feature Not Available
Customizations
Not enough data
8.8
2134
Not enough data
8.9
2133
Not enough data
8.8
2228
Not enough data
Feature Not Available
Not enough data
8.9
2206
Generative AI
Not enough data
7.5
486
Not enough data
8.0
1,850
Agentic AI - Sales Analytics
Not enough data
7.0
107
Not enough data
7.1
105
Not enough data
7.3
103
Not enough data
7.3
105
Not enough data
7.2
104
Data Sourcing
Not enough data
8.3
1355
Not enough data
8.4
1425
Not enough data
8.2
1293
Not enough data
8.6
1545
Not enough data
8.4
1388
Predictive Analytics
Not enough data
8.1
1347
Not enough data
8.2
1305
Feature Not Available
7.8
1133
Not enough data
7.9
1264
Sales Management
Not enough data
8.8
1554
Not enough data
7.9
1246
Not enough data
8.4
1409
Not enough data
8.9
1620
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
8.3
1,506
Agentic AI - Outbound Call Tracking
Not enough data
7.5
63
Not enough data
7.1
61
Calling
Not enough data
8.6
1192
Not enough data
8.1
984
Not enough data
8.6
1152
Not enough data
8.7
1183
Not enough data
7.9
70
Contacts
Not enough data
8.7
1258
Not enough data
8.4
1100
Not enough data
8.6
1160
Insights
Not enough data
9.1
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.5
66
Not enough data
7.8
1,018
Agentic AI - Sales Enablement
Not enough data
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Content Management
Not enough data
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Analytics
Not enough data
8.4
882
Not enough data
8.4
883
Not enough data
8.4
827
Not enough data
8.3
801
Learning Management - Sales Enablement
Not enough data
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Revenue Enablement - Sales Enablement
Not enough data
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper
Copper
HubSpot Sales Hub
HubSpot Sales Hub
Copper and HubSpot Sales Hub are categorized as CRM, Email Tracking, Sales Analytics, and Sales Performance Management
Reviews
Reviewers' Company Size
Copper
Copper
Small-Business(50 or fewer emp.)
79.3%
Mid-Market(51-1000 emp.)
17.1%
Enterprise(> 1000 emp.)
3.6%
HubSpot Sales Hub
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
60.9%
Mid-Market(51-1000 emp.)
35.2%
Enterprise(> 1000 emp.)
3.9%
Reviewers' Industry
Copper
Copper
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.8%
HubSpot Sales Hub
HubSpot Sales Hub
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
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Copper
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Discussions
Copper
Copper Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
Ryan Z.
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
Kayla G.
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
Ryan Z.
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
HubSpot Sales Hub
HubSpot Sales Hub Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
Caleb M.
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Copper
Copper
Optimized for quick response
HubSpot Sales Hub
HubSpot Sales Hub
Optimized for quick response