# Copper vs HubSpot Sales Hub Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in providing a comprehensive sales management experience, with users appreciating its ability to keep everything related to sales in one place. The automation features are particularly highlighted for saving time on repetitive tasks, making daily operations smoother.
- **Users say** that Copper stands out for its strong integration with Google Workspace, which allows for seamless management of client relationships and workflows. Reviewers have noted that the visibility and customization options enhance their ability to manage lead pipelines effectively.
- **According to verified reviews** , HubSpot Sales Hub&#39;s user-friendly interface and advanced AI tools make it easy for users to search and filter information quickly. This feature is particularly beneficial for sales teams looking to streamline their processes and improve efficiency.
- **Reviewers mention** that Copper&#39;s built-in data governance tools are a significant advantage, especially for businesses needing to comply with strict regulations. Users appreciate the ability to tag client records with custom retention rules, which simplifies compliance management.
- **G2 reviewers highlight** that while both products offer solid support, HubSpot Sales Hub&#39;s extensive resources and community engagement provide an edge in terms of user assistance. Users find the support options readily available and helpful for resolving issues quickly.
- **Users report** that Copper&#39;s ease of use is a strong point, with many finding it fast-loading and intuitive for daily tasks. This is particularly beneficial for small businesses that require a straightforward CRM solution without a steep learning curve.



| | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,157 | 13,880 | 
| **Largest Market Segment** | Small-Business (79.1% of reviews) | Small-Business (60.8% of reviews) | 
| **Entry Level Price** | Starting at $9.00 Per Month | $0.00 | 

---
## Top Pros & Cons

### Copper

Pros:
- Ease of Use (25 reviews)
- Gmail Integration (16 reviews)

Cons:
- Limited Features (10 reviews)
- Expensive (9 reviews)

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

---
## Ratings Comparison
| Rating | Copper | HubSpot Sales Hub | 
|---|---|---|
  | **Meets Requirements** | 8.7 (926 reviews) | 8.6 (10079 reviews) | 
  | **Ease of Use** | 9.1 (937 reviews) | 8.7 (10972 reviews) | 
  | **Ease of Setup** | 8.7 (441 reviews) | 8.3 (4933 reviews) | 
  | **Ease of Admin** | 8.9 (416 reviews) | 8.6 (3169 reviews) | 
  | **Quality of Support** | 8.6 (858 reviews) | 8.6 (9079 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (411 reviews) | 8.7 (3121 reviews) | 
  | **Product Direction (% positive)** | 9.0 (868 reviews) | 8.7 (9623 reviews) | 

---
## Pricing

### Copper

#### Entry-Level Pricing

Plan: Copper Starter Edition - Annual

Price: Starting at $9.00 Per Month

Description: Get started on the Google Workspace CRM with essential relationship management tools + Zapier.

Key Features:
- 1,000 contact limit
- Google Workspace integration
- Activity feed

[Browse all 4 editions](https://www.g2.com/products/copper/pricing)

#### Free Trial

Yes

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Copper** | 8.2/10 | 755 |
| **HubSpot Sales Hub** | 8.0/10 | 7649 |

#### Sales Force Automation

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Contact &amp; Account Management** | 8.9 (654 reviews) ✓ Verified | 8.7 (6177 reviews) ✓ Verified | 
| **Opportunity &amp; Pipeline Mgmt.** | 8.8 (657 reviews) ✓ Verified | 8.6 (6055 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.5 (655 reviews) ✓ Verified | 8.6 (6208 reviews) ✓ Verified | 
| **Territory &amp; Quota Management** | 7.6 (352 reviews) ✓ Verified | 7.8 (4202 reviews) ✓ Verified | 
| **Desktop Integration** | 8.8 (533 reviews) ✓ Verified | 8.5 (5097 reviews) ✓ Verified | 
| **Product &amp; Price List Management** | 7.9 (336 reviews) | 7.8 (3264 reviews) ✓ Verified | 
| **Quote &amp; Order Management** | 7.6 (309 reviews) | 7.8 (3173 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.3 (402 reviews) | 8.2 (2468 reviews) | 

#### Marketing Automation

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Email Marketing** | 7.9 (434 reviews) ✓ Verified | 8.7 (5429 reviews) ✓ Verified | 
| **Campaign Management** | Feature Not Available | 8.5 (5066 reviews) ✓ Verified | 
| **Lead Management** | 8.6 (591 reviews) ✓ Verified | 8.7 (5269 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Feature Not Available | 8.1 (4453 reviews) ✓ Verified | 

#### Customer Support

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Case Management** | 8.2 (387 reviews) | 8.3 (3637 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.0 (396 reviews) | 8.1 (2467 reviews) | 
| **Knowledge Base** | 8.2 (451 reviews) | 8.4 (3307 reviews) ✓ Verified | 
| **Call Center Features** | 7.8 (314 reviews) | 8.0 (3284 reviews) ✓ Verified | 
| **Support Analytics** | 8.0 (350 reviews) | 8.3 (3512 reviews) ✓ Verified | 

#### Reporting &amp; Analytics

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Reporting** | 8.1 (560 reviews) ✓ Verified | 8.2 (5858 reviews) ✓ Verified | 
| **Dashboards** | 8.3 (635 reviews) ✓ Verified | 8.4 (6169 reviews) ✓ Verified | 
| **Forecasting** | 8.1 (471 reviews) ✓ Verified | 8.0 (4303 reviews) ✓ Verified | 

#### Mobile &amp; Social

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Social Collaboration Features** | 8.2 (347 reviews) ✓ Verified | 8.0 (3813 reviews) ✓ Verified | 
| **Social Network Integration** | 8.1 (333 reviews) ✓ Verified | 8.1 (2463 reviews) ✓ Verified | 
| **Mobile User Support** | 8.4 (469 reviews) ✓ Verified | 7.7 (4135 reviews) ✓ Verified | 

#### Platform

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Customization** | 8.4 (320 reviews) ✓ Verified | 8.0 (2962 reviews) ✓ Verified | 
| **Workflow Capability** | 8.4 (315 reviews) ✓ Verified | 8.3 (2611 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (328 reviews) ✓ Verified | 8.5 (2988 reviews) ✓ Verified | 
| **Internationalization** | 8.1 (195 reviews) ✓ Verified | 8.1 (2281 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.7 (155 reviews) | 7.5 (1976 reviews) | 
| **Document &amp; Content Mgmt.** | 7.7 (225 reviews) | 8.0 (2585 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.7 (327 reviews) ✓ Verified | 8.6 (3034 reviews) ✓ Verified | 
| **Output Document Generation** | 7.8 (191 reviews) | 8.0 (1668 reviews) | 

#### Integration

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Data Import &amp; Export Tools** | 8.6 (301 reviews) ✓ Verified | 8.4 (2272 reviews) ✓ Verified | 
| **Integration APIs** | 8.2 (250 reviews) ✓ Verified | 8.2 (2401 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.9 (237 reviews) ✓ Verified | 8.2 (2253 reviews) ✓ Verified | 

#### Generative AI

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | 6.6 (30 reviews) | 7.4 (695 reviews) | 

#### Agentic AI - CRM

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (9 reviews) | 7.2 (222 reviews) | 
| **Multi-step Planning** | 8.3 (9 reviews) | 7.2 (216 reviews) | 
| **Cross-system Integration** | 8.3 (9 reviews) | 7.4 (225 reviews) | 
| **Adaptive Learning** | 7.8 (9 reviews) | 7.1 (217 reviews) | 
| **Natural Language Interaction** | 7.8 (9 reviews) | 7.1 (223 reviews) | 
| **Proactive Assistance** | 8.3 (9 reviews) | 7.1 (219 reviews) | 
| **Decision Making** | 8.5 (9 reviews) | 7.2 (217 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Lead Generation

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import &amp; Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | 8.5/10 | 841 |

#### Lead Facilitation

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 8.4 (527 reviews) | 
| **Lead Qualification** | Not enough data | 8.6 (624 reviews) | 
| **Lead Follow-up** | Not enough data | 8.9 (652 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.9 (658 reviews) | 

#### Organization

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.9 (679 reviews) | 
| **Data Entry** | Not enough data | 8.8 (668 reviews) | 
| **Integrations / APIs** | Not enough data | 8.6 (604 reviews) | 

#### Performance Analysis

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Coaching ** | Not enough data | 8.3 (556 reviews) | 
| **Peformance Tracking** | Not enough data | 8.8 (669 reviews) | 

#### Sales Analysis

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Feature Not Available | 
| **Sales Forecasting ** | Not enough data | 8.7 (621 reviews) | 

#### Generative AI

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (157 reviews) | 
| **AI Text Summarization** | Not enough data | 8.3 (156 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (21 reviews) | 
| **Multi-step Planning** | Not enough data | 8.2 (21 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (21 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (21 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (21 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (21 reviews) | 
| **Decision Making** | Not enough data | 8.3 (21 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | 8.0/10 | 1889 |

#### Integrated Workflows

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Task Management** | Not enough data | 8.8 (1641 reviews) | 
| **Email Tracking/Automation** | Not enough data | 9.0 (1692 reviews) | 
| **Calls and Voice** | Not enough data | 8.3 (1441 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.2 (1337 reviews) | 
| **CRM Integration** | Not enough data | 8.8 (1529 reviews) | 
| **Calendar** | Not enough data | 8.7 (1391 reviews) | 
| **Shared Records** | Not enough data | 8.5 (1303 reviews) | 

#### Repeatability and Reportability

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Content Management** | Not enough data | 8.6 (1479 reviews) | 
| **Workflow Management** | Not enough data | 8.7 (1552 reviews) | 
| **Workflow Performance** | Not enough data | 8.6 (1523 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.1 (1394 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### AI and Automation

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.2 (1247 reviews) | 
| **Lead Scoring** | Not enough data | 8.1 (1212 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.2 (1204 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.8 (1084 reviews) | 
| **Machine Learning** | Not enough data | 7.7 (1031 reviews) | 

#### Generative AI

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (496 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (182 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (182 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (183 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (182 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (183 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (183 reviews) | 
| **Decision Making** | Not enough data | 7.2 (185 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | 7.7/10 | 386 |

#### Call Analytics

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Call Recording** | Not enough data | 8.2 (303 reviews) | 
| **Machine Learning** | Not enough data | 7.9 (269 reviews) | 
| **Call Analysis** | Not enough data | 8.0 (278 reviews) | 
| **Lead Qualification** | Not enough data | Feature Not Available | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Customer Scoring** | Not enough data | Feature Not Available | 
| **Speech-to-Text** | Not enough data | 7.5 (243 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.6 (111 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (25 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (26 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (24 reviews) | 
| **Decision Making** | Not enough data | 7.5 (25 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | 8.6/10 | 13 |

#### Responses

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Personalization** | Not enough data | 8.6 (12 reviews) | 
| **Route To Human** | Not enough data | 8.8 (12 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 7.9 (12 reviews) | 

#### Automation - AI Agents

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | 8.9 (11 reviews) | 
| **Customer Interaction Automation** | Not enough data | 9.2 (11 reviews) | 
| **Lead Generation** | Not enough data | 8.9 (11 reviews) | 
| **Document Processing** | Not enough data | 8.6 (11 reviews) | 
| **Feedback Collection** | Not enough data | 9.0 (10 reviews) | 

#### Platform

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Conversation Editor** | Not enough data | 8.5 (12 reviews) | 
| **Integration** | Not enough data | 8.5 (12 reviews) | 
| **Human-In-The-Loop** | Not enough data | 9.1 (11 reviews) | 

#### Autonomy -  AI Agents

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 8.0 (11 reviews) | 
| **Adaptive Responses** | Not enough data | 8.2 (11 reviews) | 
| **Task Execution** | Not enough data | 8.2 (11 reviews) | 
| **Problem Solving** | Not enough data | 8.0 (11 reviews) | 

#### Generative AI

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.2 (11 reviews) | 
| **AI Text Summarization** | Not enough data | 9.0 (12 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Customization

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | Feature Not Available | Not enough data | 
| **Multi-page Forms** | Feature Not Available | Not enough data | 
| **Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 
| **Offline Capability** | Feature Not Available | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Feature Not Available | Not enough data | 
| **Mobile Forms** | Feature Not Available | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | 8.4/10 | 771 |

#### Integrations

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 8.3 (523 reviews) | 
| **Email Integration** | Not enough data | 9.0 (720 reviews) | 
| **Zoom Integration** | Not enough data | 8.3 (588 reviews) | 
| **Google Meet Integration** | Not enough data | 8.4 (577 reviews) | 
| **Salesforce Integration** | Not enough data | 7.7 (487 reviews) | 

#### Branding &amp; Customizatio

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 8.6 (627 reviews) | 
| **Personalized Links** | Not enough data | 8.7 (647 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.4 (568 reviews) | 

#### Automatic Rules &amp; Configurations

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Set Working Hours** | Not enough data | 8.7 (621 reviews) | 
| **Automatic Updates** | Not enough data | 8.9 (630 reviews) | 
| **Buffer Times** | Not enough data | 8.5 (588 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (48 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (47 reviews) | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | 6.1/10 | 17 |

#### Agentic AI - Visitor Identification

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.0 (17 reviews) | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Copper** | 8.4/10 | 5 |
| **HubSpot Sales Hub** | 8.0/10 | 1389 |

#### Agentic AI - Sales Performance Management

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (5 reviews) | 6.6 (82 reviews) | 
| **Natural Language Interaction** | 8.0 (5 reviews) | 6.8 (82 reviews) | 
| **Proactive Assistance** | 9.3 (5 reviews) | 6.6 (82 reviews) | 

#### Incentives

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Badges** | Feature Not Available | 7.9 (770 reviews) | 
| **Triggers** | 8.3 (5 reviews) | 8.1 (848 reviews) ✓ Verified | 
| **Commission Calculator** | 8.7 (5 reviews) | 7.5 (719 reviews) ✓ Verified | 
| **Leaderboards** | 8.3 (5 reviews) | 8.3 (944 reviews) | 

#### Personalization

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Profiles** | Feature Not Available | 8.4 (967 reviews) | 
| **Custom Reports** | 8.3 (5 reviews) | 8.5 (1101 reviews) ✓ Verified | 
| **Dashboards** | 8.3 (5 reviews) | 8.8 (1199 reviews) ✓ Verified | 
| **Goal Setting** | Feature Not Available | 8.5 (991 reviews) ✓ Verified | 

#### Administrative

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Integration** | 8.0 (5 reviews) | 8.6 (1022 reviews) ✓ Verified | 
| **Employee Structure** | Feature Not Available | 8.4 (903 reviews) ✓ Verified | 
| **Behavior Monitoring** | 8.3 (5 reviews) | 8.3 (857 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | 7.8/10 | 2527 |

#### Agentic AI - Email Tracking

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (120 reviews) | 
| **Multi-step Planning** | Not enough data | 6.9 (120 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (120 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (120 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (119 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (120 reviews) | 
| **Decision Making** | Not enough data | 7.0 (121 reviews) | 

#### Analytics

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Open Rates** | Not enough data | 8.7 (2098 reviews) | 
| **Link Activity** | Not enough data | 8.8 (2083 reviews) | 

#### Customizations

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.8 (2136 reviews) | 
| **Email Scheduling** | Not enough data | 8.9 (2136 reviews) | 
| **Notifications** | Not enough data | 8.8 (2232 reviews) | 
| **Email Categorization** | Not enough data | Feature Not Available | 
| **Templates** | Not enough data | 8.9 (2212 reviews) | 

#### Generative AI

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (486 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | 8.0/10 | 1862 |

#### Agentic AI - Sales Analytics

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (108 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (106 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (104 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (106 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (105 reviews) | 

#### Data Sourcing

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.3 (1358 reviews) | 
| **Exporting &amp; Sharing Data** | Not enough data | 8.4 (1427 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.2 (1291 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.6 (1547 reviews) | 
| **Data Segmentation** | Not enough data | 8.4 (1389 reviews) | 

#### Predictive Analytics

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.1 (1347 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.2 (1303 reviews) | 
| **Risk Analysis** | Feature Not Available | 7.8 (1132 reviews) | 
| **Live Forecasting** | Not enough data | 7.9 (1264 reviews) | 

#### Sales Management

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.8 (1554 reviews) | 
| **Sales Gamification** | Not enough data | 7.9 (1246 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.4 (1409 reviews) | 
| **Activity Tracking** | Not enough data | 8.9 (1623 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | 8.3/10 | 1507 |

#### Agentic AI - Outbound Call Tracking

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (63 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (61 reviews) | 

#### Calling

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Record Calls** | Not enough data | 8.6 (1190 reviews) | 
| **Generate Location** | Not enough data | 8.1 (981 reviews) | 
| **Call Types** | Not enough data | 8.6 (1149 reviews) | 
| **Click-to-Call** | Not enough data | 8.7 (1180 reviews) | 
| **Auto Dialer** | Not enough data | 7.9 (71 reviews) | 

#### Contacts

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Personalization** | Not enough data | 8.7 (1255 reviews) | 
| **Information Locater** | Not enough data | 8.4 (1099 reviews) | 
| **Record Prospect Data** | Not enough data | 8.6 (1158 reviews) | 

#### Insights

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Notes** | Not enough data | 9.0 (1345 reviews) | 
| **Daily Summary** | Not enough data | 8.7 (1186 reviews) | 
| **Automated Voicemails** | Not enough data | Feature Not Available | 
| **Automated Emails** | Not enough data | Feature Not Available | 
| **Sorts Prospects** | Not enough data | 8.4 (1090 reviews) | 
| **Automated Note Taking** | Not enough data | 7.6 (68 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | 7.7/10 | 1027 |

#### Agentic AI - Sales Enablement

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (61 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (59 reviews) | 

#### Content Management

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Content Import** | Not enough data | 8.4 (804 reviews) | 
| **Content Creation** | Not enough data | Feature Not Available | 
| **Templates** | Not enough data | Feature Not Available | 
| **Advanced Search** | Not enough data | 8.2 (813 reviews) | 
| **Content Storage** | Not enough data | 8.3 (799 reviews) | 

#### Analytics

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (884 reviews) | 
| **Alerts** | Not enough data | 8.4 (883 reviews) | 
| **Account-Based Engagement** | Not enough data | 8.4 (826 reviews) | 
| **Content Utilization** | Not enough data | 8.3 (800 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Sales Training ** | Not enough data | 7.5 (38 reviews) | 
| **Sales Coaching** | Not enough data | 7.4 (38 reviews) | 
| **Sales Onboarding** | Not enough data | 7.7 (39 reviews) | 

#### Revenue Enablement - Sales Enablement

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | 7.3 (38 reviews) | 
| **AI and Automation** | Not enough data | 7.1 (39 reviews) | 
| **End-to-End Customer Journey Insights** | Not enough data | 7.4 (38 reviews) | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations &amp; Reports - Insurance CRM

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting &amp; Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Copper** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [CRM Software](https://www.g2.com/categories/crm), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Copper (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales)

**Unique to HubSpot Sales Hub (9):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Copper | HubSpot Sales Hub | 
|---|---|---|
| **Small-Business** | 79.1% | 60.8% | 
| **Mid-Market** | 17.3% | 35.2% | 
| **Enterprise** | 3.6% | 4.0% | 

### By Industry

#### Copper

- **Marketing and Advertising:** 11.7%
- **Information Technology and Services:** 8.3%
- **Computer Software:** 7.7%
- **Real Estate:** 6.9%
- **Financial Services:** 4.5%
- **Construction:** 3.2%
- **Internet:** 3.0%
- **Management Consulting:** 2.9%
- **Education Management:** 2.0%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 48.2%

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.7%
- **Internet:** 2.2%
- **Hospital &amp; Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

---
## Alternatives

### Alternatives to Copper

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3098 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25861 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2941 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14728 reviews)

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25861 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9694 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2941 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3574 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (858 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)

---
## Top Discussions

### Copper

- Title: [What is copper CRM?](https://www.g2.com/discussions/what-is-copper-crm) — 2 comments
  > **Top comment:** "Contact relationship management"
- Title: [How seamless is the Gmail/Google Apps integration?](https://www.g2.com/discussions/how-seamless-is-the-gmail-google-apps-integration) — 2 comments, 1 upvote
  > **Top comment:** "ProsperWorks is built in and around Google Apps. It tightly integrates with Gmail, Calendar and Google Drive, minimizing the amount of data entry and..."
- Title: [What is copper app?](https://www.g2.com/discussions/what-is-copper-app) — 1 comment
  > **Top comment:** "It is a CRM that works with Google Workspaces. It tracks sales, leads in your pipeline, tasks with your clients/projects, and you can email/set up..."
- Title: [How is copper used in CRM?](https://www.g2.com/discussions/how-is-copper-used-in-crm) — 1 comment
  > **Top comment:** "Yea "
- Title: [Whats the easiest way to save my notes](https://www.g2.com/discussions/whats-the-easiest-way-to-save-my-notes) — 1 comment, 1 upvote
  > **Top comment:** "Don&#39;t bother using Copper. Their customer support is horrible!"

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new &quot;sequence&quot; and enroll those already in..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/copper-vs-hubspot-sales-hub)

