--- title: Copper Reviews meta\_title: 'Copper Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1158 reviews by the users' company size, role or industry to find out how Copper works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1158 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Copper Reviews & Product Details Visit Website Copper is the only client and project management tool that's a Recommended for Google Workspace app. Built for agencies, consultants and professional services, Copper helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Join 30,000+ professional services businesses in building more valuable, longer-lasting relationships. Collect leads with website contact forms or scan business cards from our mobile app. Leads flow effortlessly into your sales pipeline. Pipeline flags and reports help you keep things moving. Transition new clients over to your onboarding or project delivery pipelines with one click. Manage next steps and tasks directly on your pipeline without needing to click into projects. Copper’s integration with Google works seamlessly with your Gmail, Calendar and Drive, you never have to switch tabs to add leads, track email conversations, find files and manage tasks in your marketing and sales process. Talking to a new person? Add new contacts directly from Gmail through our Chrome Extension. Hover over any Copper contact for rich, contextualized communication and activity details. Surface your CRM reminders and tasks alongside your Gmail inbox. Speed up your email responses with email templates, automations and merge fields. Add new leads and update old ones based on your email interactions, Google Contacts and Copper suggestions. Manual data entry is a thing of the past. Your Google Calendar gets a makeover too. You can look up event details, customer interactions, and materials directly from Google Calendar without breaking your workflow. Stop hunting for files, they're right where you need them. Files and Google docs sync to your Copper contact records automatically. Quickly surface customer files across company and deal records, and easily attach suggested files in Gmail based on your email activity. Export any data from Copper directly to Google Sheets via the custom report builder, or connect to Looker Studio to visualize Copper data longside other data sources. * * * Product Website Copper Seller [Copper](https://www.g2.com/sellers/copper) Discussions [Copper Community](https://www.g2.com/products/copper/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Spanish Solution Type All-in-One Overview by Jessica Andrews Show More ## Pricing Pricing provided by Copper. ### Copper Starter Edition - Annual Starting at $9.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/copper/pricing) ## Copper Integrations (7) What do users say about integrations? Verified by Copper [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ChatGPT ](https://www.g2.com/products/chatgpt/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fin ](https://www.g2.com/products/fin/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TimelinesAI ](https://www.g2.com/products/timelinesai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Contact Center ](https://www.g2.com/products/zoom-contact-center/reviews) Show More ![Hamad A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hamad A.") HA Hamad A. Mid-Market (51-1000 emp.) 3/22/2023 "Too Basic, Not Recommended" 1.5/5 What do you like best about Copper? It tracks emails pretty well. And it has a fast, good-looking UI. Review collected by and hosted on G2.com. What do you dislike about Copper? Copper does not have enough features to make it truly shine. I've used other CRM platforms in the past that make copper feel obsolete. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Used as a CRM to track our clients and deals/deal pipeline. Review collected by and hosted on G2.com. Show More Response from Melanie Raffa of Copper [Editedit](https://www.g2.com/survey_responses/copper-review-7858369/official_response/edit) Hi Hamad, I’m sorry to hear Copper did not meet your expectations for your CRM needs. We appreciate your feedback, and encourage you to submit any feature requests in our Copper community for future consideration. All the best, Melanie at Copper [See how Copper improved](https://community.copper.com/ideas) Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") UW Verified User in Wholesale Small-Business (50 or fewer emp.) 9/1/2022 "Switched from Copper CRM to Prospect CRM" 1.5/5 What do you like best about Copper? Copper has a wonderful email tracking system that allows you to easily track conversations down the road by automatically syncing with Gmail suite. We also like the pipeline set up that has columns and stages that are easy to track. Review collected by and hosted on G2.com. What do you dislike about Copper? I disliked the lack of support we had from Copper's team the most. After countless failed attempts to solve issues within our system, we were only ever pointed to a blog post via chat. There is no phone number where you reach a human representative that is willing to help sort through their software with you. We had major issues with Companies and Contacts not acting like parent and child contacts, therefore not syncing notes or emails from the contact also into the company. We needed some other help with reporting and could never get assistance, ultimately leading to our swap. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Copper didn't solve our problems, which is why we are no longer using their CRM platform. We lacked education and training from the beginning which was a slow struggle that only increased as our business did. Review collected by and hosted on G2.com. Show More Response from Melanie Raffa of Copper [Editedit](https://www.g2.com/survey_responses/copper-review-7064685/official_response/edit) Hi there, Thank you for sharing your Copper experience. I’m sorry to hear you were unable to receive support during your time with Copper. Your feedback has been raised internally with the Support team and we’ll work to remedy this for future Copper customers. We’re also working to improve our customer onboarding so users have more access to resources right from the start. Thank you for your time, and we wish you all the best in your future endeavours. Melanie at Copper Validated ReviewerIncentivizedSource: G2 invite ![Ty S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ty S.") TS Ty S. Operstions Small-Business (50 or fewer emp.) 7/25/2022 "Disappointed" 2/5 What do you like best about Copper? I liked the customized reporting and graphics. Review collected by and hosted on G2.com. What do you dislike about Copper? Copper seems to be still in its infancy. Once the salesperson realized I was a small business and she wouldn't be making a lot of money on us, she dropped us like a hot potato. We were left to navigate the system ourselves. Not user-friendly at all. Many features do not work. They do not sync simultaneously, you have to wait for 24 hrs. Not scalable to fit our business model. Really disappointed. The staff already has the Google mentality that we need them more than they need us. I will keep looking for a business that wants and appreciates our business. They need to earn it. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? It automated my reporting Review collected by and hosted on G2.com. Show More Response from Melanie Raffa of Copper [Editedit](https://www.g2.com/survey_responses/copper-review-6893321/official_response/edit) Hi Ty, Thank you for your feedback. As a relationship-based CRM, building a connection with our customers is important to us, and I’m sorry to hear your experience did not meet the level of service we aim to provide. I’ve shared this feedback internally with the team. I wish you the best in your future endeavours and that you found the right tool for your business. Melanie at Copper Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 7/27/2021 "Account Downsizing Issue with Billing" 2/5 What do you like best about Copper? It easily integrates with Google and Gmail. Super easy to use. Review collected by and hosted on G2.com. What do you dislike about Copper? If you need to downsize your account, the system will not allow you to do it and will say contact support. When you contact support, they responded with "now that you downsized, we need to bill you for another month before the change will take place". Seems like a tacky way to make a few extra bucks. I had loved used Copper up until this point. I hope they enjoyed the few extra bucks they made, because it literrally paid for this negative review. My advice, just allow people to use and pay for what they need. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? CRM for sales and contact management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 6/3/2019 "Copper CRM - Less than impressed " 1.5/5 What do you like best about Copper? It’s aesthetically pleasing and integrates with the G-Suite. Review collected by and hosted on G2.com. What do you dislike about Copper? It doesn’t seem particularly easy to organize. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? It keeps a running record of my clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Copper? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Copper ](https://www.g2.com/products/copper/discussions/new) ![Jim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim P.") JP Jim Perry • Last activity about 4 years ago Mobile App Dev? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/mobile-app-dev) GU Guest User What is Copper used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-copper-used-for) [ View all Discussions ](https://www.g2.com/products/copper/discuss) ## Pricing Options Pricing provided by Copper. ### Copper Starter Edition - Annual Starting at $9.00 Per Month ### Copper Basic Edition - Annual Starting at $23.00 Per Month ### Copper Professional Edition - Annual Starting at $59.00 Per Month ### Copper Business Edition - Annual Starting at $99.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/copper/pricing) ## G2 Deals ### Exclusive savings on Copper through G2 Deals 15% Off Annual Plan for Life on all available Copper plans How to claim this offer Use Code G2SAVE15 Claim Offer Copper Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/copper-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image") Pipedrive 4.3/5(3,106) [ Compare Now ](https://www.g2.com/compare/copper-vs-pipedrive) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,874) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-copper) ##### ##### Copper Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Lead Management Customer Support Case Management Customer Support Portal Knowledge Base Mobile & Social Mobile User Support [ View More Features ](https://www.g2.com/products/copper/features) ## Top-Rated Alternatives [ ![Nutshell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nutshell") Nutshell 4.3/5(1,443) ](https://www.g2.com/products/nutshell/reviews) [ ![Pipedrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pipedrive") Pipedrive 4.3/5(3,106) ](https://www.g2.com/products/pipedrive/reviews) [ ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ View All Alternatives ](https://www.g2.com/products/copper/competitors/alternatives) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Email Tracking](https://www.g2.com/categories/email-tracking) [CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Email Tracking](https://www.g2.com/categories/email-tracking)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Google Workspace for Sales](https://www.g2.com/categories/google-workspace-for-sales) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best desktop solutions for managing sales performance](https://www.g2.com/discussions/best-desktop-solutions-for-managing-sales-performance)[What are the best 3D visual configuration tools for a B2B manufacturing website where industrial buyers need to configure and quote custom products online?](https://www.g2.com/discussions/visual-configuration-what-are-the-best-3d-visual-configuration-tools-for-a-b2b-manufacturing-website-where-industrial-buye)[Best AI legal assistants for compliance management](https://www.g2.com/discussions/what-are-the-best-ai-legal-assistants-for-compliance-management) [Best ATS app for recruiting in software industry](https://www.g2.com/discussions/best-ats-app-for-recruiting-in-the-software-industry)[Top AI helpdesk automation tools for fast response times](https://www.g2.com/discussions/top-ai-helpdesk-automation-tools-for-fast-response-times)[Pros and Cons Details](https://www.g2.com/products/copper/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)