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At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
$24.00 1 Seats Per Month
Copper
Star Rating
(1,151)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,830)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in its Ease of Use with a score of 8.9, making it a favorite among small businesses for its intuitive interface, while Copper, with a score of 9.1, is noted for its seamless integration with Google Workspace, enhancing user experience.
- Reviewers mention that Pipedrive's Sales Force Automation features, particularly its Opportunity & Pipeline Management scoring 8.8, provide robust tools for tracking sales processes, whereas Copper's similar feature also scores 8.8 but is praised for its Contact & Account Management capabilities, scoring 8.9, which allows for better relationship tracking.
- G2 users highlight that Pipedrive's Customer Support is rated at 8.3, with users appreciating the availability of a comprehensive Knowledge Base, while Copper's support, rated at 8.6, is noted for its Customer Support Portal that offers more direct assistance and resources.
- Users on G2 report that Pipedrive's Customization options, particularly its Custom Fields feature scoring 8.3, allow for tailored solutions, while Copper's customization capabilities, with a score of 8.3, are highlighted for their flexibility in adapting to unique business needs.
- Reviewers mention that Pipedrive's Reporting & Analytics features, with a score of 7.9, provide essential insights but lack advanced functionalities, whereas Copper shines with a score of 8.1, particularly in Forecasting which helps businesses predict sales trends more accurately.
- Users say that Pipedrive's Integration capabilities, scoring 8.1, are robust but somewhat limited in breadth compared to Copper, which scores 8.6 and is praised for its Integration APIs that facilitate smoother connections with various applications, enhancing overall functionality.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Copper
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.7
923
8.5
2,488
Ease of Use
9.1
934
8.9
2,524
Ease of Setup
8.7
438
8.7
1,543
Ease of Admin
8.9
417
8.6
997
Quality of Support
8.6
855
8.4
2,128
Has the product been a good partner in doing business?
9.0
412
8.7
965
Product Direction (% positive)
9.0
865
8.8
2,452
Features by Category
Sales Force Automation
8.9
652
|
Verified
8.5
2004
|
Verified
Feature Not Available
Feature Not Available
8.8
656
|
Verified
8.8
2039
|
Verified
8.4
655
|
Verified
8.6
2050
|
Verified
7.6
354
|
Verified
7.7
1609
|
Verified
8.8
531
|
Verified
8.3
1100
|
Verified
7.9
338
7.7
1610
|
Verified
7.6
311
7.7
1565
8.3
404
7.8
1667
Marketing Automation
7.9
434
|
Verified
7.5
1498
|
Verified
Feature Not Available
7.5
1483
|
Verified
8.6
593
|
Verified
8.5
1820
|
Verified
Feature Not Available
7.5
1446
|
Verified
Customer Support
8.2
389
7.9
1005
8.0
398
7.8
986
8.2
453
8.0
1016
7.8
316
7.5
1474
8.0
352
7.7
959
Reporting & Analytics
8.1
561
|
Verified
8.0
1853
|
Verified
8.3
637
|
Verified
8.3
1942
|
Verified
8.1
473
|
Verified
7.9
1716
|
Verified
Mobile & Social
8.1
349
|
Verified
7.6
1422
|
Verified
8.1
335
|
Verified
7.4
1376
|
Verified
8.4
471
|
Verified
7.9
1584
|
Verified
Platform
8.3
319
|
Verified
8.2
1334
|
Verified
8.4
315
|
Verified
8.3
1315
8.6
330
|
Verified
8.4
1352
|
Verified
8.0
197
|
Verified
8.2
1167
|
Verified
7.7
157
7.3
1059
|
Verified
7.7
226
7.8
1168
8.7
328
|
Verified
8.7
1317
|
Verified
7.8
193
7.8
1123
Integration
8.6
303
|
Verified
8.1
1224
|
Verified
8.2
252
|
Verified
8.0
1157
|
Verified
7.9
238
|
Verified
7.9
1090
|
Verified
Generative AI
6.5
32
Feature Not Available
Agentic AI - CRM
8.5
10
7.2
167
8.5
10
7.5
168
8.5
10
7.4
166
8.0
10
7.2
167
8.0
10
7.3
166
8.5
10
7.3
167
8.7
10
7.5
168
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Feature Not Available
7.8
72
Feature Not Available
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Feature Not Available
6.7
70
Not enough data
7.8
78
Feature Not Available
6.9
71
Feature Not Available
7.5
73
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
7.2
65
8.0
5
7.3
64
9.3
5
7.4
64
Incentives
Feature Not Available
6.9
391
8.3
5
7.4
399
8.7
5
Feature Not Available
8.3
5
7.1
394
Personalization
Feature Not Available
7.7
413
8.3
5
7.9
406
8.3
5
8.2
425
Feature Not Available
8.0
410
Administrative
8.0
5
7.8
406
Feature Not Available
7.7
399
8.3
5
7.5
386
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Analytics
Not enough data
8.0
254
Not enough data
8.2
255
Feature Not Available
8.1
247
Customizations
Not enough data
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Data Sourcing
Not enough data
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Predictive Analytics
Not enough data
7.7
420
Not enough data
7.8
422
Feature Not Available
7.3
405
Not enough data
7.7
413
Sales Management
Not enough data
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Categories
Categories
Shared Categories
Copper and Pipedrive are categorized as CRM, Email Tracking, Online Form Builder, Sales Analytics, and Sales Performance Management
Unique Categories
Copper is categorized as Google Workspace for Sales
Pipedrive is categorized as Email Marketing
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.7%
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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