ContactPigeon Features
Integration (3)
Data Import & Export Tools
Ability to input, modify and extract data from the application in bulk through a structured file. This feature was mentioned in 20 ContactPigeon reviews.
Integration APIs
Based on 16 ContactPigeon reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications
To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. 12 reviewers of ContactPigeon have provided feedback on this feature.
Platform (4)
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. 18 reviewers of ContactPigeon have provided feedback on this feature.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
Sandbox / Test Environments
Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. This feature was mentioned in 10 ContactPigeon reviews.
Performance and Reliability
Based on 21 ContactPigeon reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Email Marketing (4)
Building and Personalizing Emails
Create and design emails with an editor; manage templates; personalize dynamically This feature was mentioned in 49 ContactPigeon reviews.
Sending Outbound Emails
As reported in 34 ContactPigeon reviews. Create targeted lists, schedule and manage bulk email sending.
Manage Email Deliverability
As reported in 25 ContactPigeon reviews. Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring.
Automated Email Responses
Set up automated nurturing emails based on events, online activities, and lead scores 35 reviewers of ContactPigeon have provided feedback on this feature.
Online Marketing (4)
Landing Pages and Forms
As reported in 26 ContactPigeon reviews. Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information.
Dynamic Content
Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects. This feature was mentioned in 31 ContactPigeon reviews.
A/B Testing
Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion. This feature was mentioned in 19 ContactPigeon reviews.
Mobile Optimized
As reported in 15 ContactPigeon reviews. Support mobile-optimized emails, online forms, and landing pages.
Lead Management (8)
Marketing Lead Database
As reported in 16 ContactPigeon reviews. A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.
Data Quality Management
Data quality consists of deduplication, cleansing, and appending your marketing database. This feature was mentioned in 12 ContactPigeon reviews.
Segmentation
As reported in 26 ContactPigeon reviews. Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.
Lead Scoring and Grading
As reported in 10 ContactPigeon reviews. Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.
Lead Nurturing
As reported in 13 ContactPigeon reviews. Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.
Online Behavior Tracking
Based on 10 ContactPigeon reviews. Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.
Automated Alerts and Tasks
Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device. This feature was mentioned in 11 ContactPigeon reviews.
CRM Lead Integration
Based on 11 ContactPigeon reviews. Sync lead, contact, account, and opportunity information with your CRM system.
Social (2)
Social Sharing
Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions.
Social Media Advertising
Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time 11 reviewers of ContactPigeon have provided feedback on this feature.
Reporting & Analytics (4)
Basic Reporting
Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives. 14 reviewers of ContactPigeon have provided feedback on this feature.
Web Analytics
As reported in 18 ContactPigeon reviews. Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity.
ROI Analytics
Based on 12 ContactPigeon reviews. Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward.
Revenue Analytics
Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline. 11 reviewers of ContactPigeon have provided feedback on this feature.
Visitor Behavior (3)
Monitoring
Monitor the behavior of website and online store visitors 11 reviewers of ContactPigeon have provided feedback on this feature.
Targeting
As reported in 12 ContactPigeon reviews. Ability to target website visitors based on behavioral patterns
Guided Selling
Adapt the selling process to each visitor, including content and pricing This feature was mentioned in 10 ContactPigeon reviews.
Templates (5)
Library
Provide a library of templates for various purposes such as website engagement or e-commerce 10 reviewers of ContactPigeon have provided feedback on this feature.
Customization
As reported in 10 ContactPigeon reviews. Allows users to customize templates and use them on multiple channels easily
Optimization
Track the performance of different versions of templates and suggest optimizations This feature was mentioned in 10 ContactPigeon reviews.
Text and Themes
Allow users to edit text and themes on email templates
Mobile Responsive
Provide mobile responsive email templates
Personalization (8)
Recommendation
As reported in 10 ContactPigeon reviews. Recommend products based on order history and online behavior
Content
Based on 12 ContactPigeon reviews. Provide custom content to website visitors based on their online behavior
Cart Abandonment
Deliver messages targeted at buyers who are about to leave an online store
Search
Optimize search based on the role of the user or inventory availability
Personalization Engine
Machine learning or artificial intelligence that powers the personalization features of the platform.
Product Recommendations
Based on 11 ContactPigeon reviews. Tools to automatically recommend products to a customer based on their viewing or purchasing history.
A/B Testing
The ability to test various configurations and recommendations to determine which are most successful with customers.
Personalized Messaging
Tools to create personalized messaging based on customer data collected from purchases or viewing history. This feature was mentioned in 11 ContactPigeon reviews.
Multichannel (3)
Web
Integrate personalized content and recommendations on websites
Email
Define customized email templates which are sent automatically
Mobile
Based on 12 ContactPigeon reviews. Include personalization features that are mobile-friendly and responsive
Campaigns (5)
Customize
Allow users to customize their messages. 13 reviewers of ContactPigeon have provided feedback on this feature.
Scheduling
Schedule push notifications to be delivered at a specific date and time, or set an expiration for time-bound messages 12 reviewers of ContactPigeon have provided feedback on this feature.
Retarget
Retarget your messages based on previous user engagement. This feature was mentioned in 12 ContactPigeon reviews.
Segmentation
As reported in 11 ContactPigeon reviews. Segment audience based on device type, location, demographics, customer behavior, etc.
Triggered Notifications
Based on 11 ContactPigeon reviews. Automate notifications based on user behavior
Analytics (6)
Campaign Performance
Track and report on performance metrics and conversions
Audience Insights
Report on audience demographics and engagement
Forecasting
Generate forecasts using historical data and market trends
KPIs
Include standard key performance indicators (KPIs) for retail and e-commerce
Dashboards
Provide customizable dashboards to display KPIs and forecasts
Integration
Integrate with bsiness intelligence and analytics software
Logistics (8)
Direct Mail Design
As reported in 10 ContactPigeon reviews. Features to design personalized mailers, such as postcards and letters.
CRM & Marketing Automation Integration
Syncs campaign results and information directly with CRM or marketing automation tools.
Custom Batch Sizes
Allows users to send custom batch sizes, from a single personalized mailer to large batches.
Delivery Speed
Mail is dispatched and sent within a reasonable timeframe.
Analytics
Provide analytics reporting so that users can see how their campaigns perform
Issues
Allow for users to identify potential issues that would stop their emails from sending
Integrations
Integrate with email software or email marketing and marketing automation platforms
Shareable Link
Ability to share email templates via a link to collect feedback on the created emails easily
Testing & Tracking (3)
Mailing List Management
Manage and segment mailing lists.
Dashboards & Reporting
Analytics to track delivery, response, and returns of mail.
A/B Testing
Test different mailers to different audiences to test what's most effective.
Edit (3)
Pre-Made
Offer pre-made email templates
Build
Allow users to create their own email templates
HTML
Use drag-and-drop HTML editing to create email templates
Data Sourcing (4)
Data Enrichment
Uses external data sources to improve customer profiles.
Expandability
Can be updated to accept new sources and types of data.
Content Marketing
Can act as a content marketing platform.
Multiple Devices
Can engage with customers across any device with a consistent message.
Intelligence (3)
Marketing Metrics
Provides analysis of marketing program ROI and efficiency.
Predictive Modeling
Predicts outcomes based on statistical models; can give insight to "what-if" scenarios.
Recommendation Engine
Uses artificial intelligence to provide suggestions based on desired outcomes.
Optimization (4)
A/B Testing
Test variations of a push notification on a portion of users and track conversions
Personalization
Personalize messages with contextual data such as customer names or product recommendations This feature was mentioned in 21 ContactPigeon reviews.
Rich Notifications
Enhance messages with images, emojis, animated gifs, or videos
Integrations
Integrate with third-party marketing or e-commerce software
Administration (4)
Marketing Campaigns
The ability to create and customize marketing campaigns based on user data.
Reports & Analytics
Easily digestible visual representations of data collected by the platform. 10 reviewers of ContactPigeon have provided feedback on this feature.
User Data
Data collected from customers to be analyzed by analytics tools or other e-commerce software.
Integrations
The ability to integrate with a variety of e-commerce software platforms in order to share data and other functionality.
Platform Basics (2)
Dynamic Segmentation
Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.).
Journey Optimization
Automates the testing and optimization of customer-facing messaging and campaigns.
Platform Data (4)
Journey Reporting
Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s). This feature was mentioned in 10 ContactPigeon reviews.
Trends Reporting
Ability to measure product usage by feature, campaign performance by source, and other trending metrics.
Dashboards
As reported in 10 ContactPigeon reviews. Provides dashboards to combine and visualize quantitative and qualitive customer journey data.
Advanced Data Filtering
Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data.
Platform Additional Functionality (3)
Journey Mapping
Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data.
Integrations
Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics.
Automated Alerts
Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements.
Page Customization (4)
Drag and Drop
Allows users to drag and drop items and content to customize their site's look.
Templates
Provides ready-made templates for simplified landing page creation.
Advanced Customization
Allows users to edit a page's HTML or CSS code, or add custom code.
Content Library
Allows users to upload and manage content such as photos, videos, and audio.
Page Optimization (3)
A/B Testing
Enables users to test changes to a page by administering the change to a portion of visitors and measuring conversion.
Mobile Responsive
Creates mobile responsive pages for optimized viewing on mobile devices.
Web Analytics
Gives users insight into unique pageviews, conversions, visitor location and device type, etc.
Integrations (3)
E-Commerce Integration
Integrates with e-commerce platforms.
Email Marketing Integration
Integrates with email marketing providers to share captured lead data.
Domain Integration
Allows companies to connect landing pages to their existing domain.
Data Management (5)
Data Types
Gather multiple types of data from various sources
Consolidation
Consolidates data from multiple sources
Cleansing
Detect innacurate, incomplete, or duplicate commerce data
Validation
Ensure that the data complies with internal quality standards
Correction
Allow users to update the data to nesure its accuracy and validity
Generative AI (4)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt.
Agentic AI - Landing Page Builders (1)
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Customer Journey Analytics (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Push Notification (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - E-Commerce Personalization (2)
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Retail Intelligence (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Marketing Automation (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Direct Mail Automation (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Email Template Builder (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases





