CompuLink Advantage SMART Practice Reviews & Product Details

Updating tables is fairly easy and you have lots of power and access. User friendly and easy to learn for the most part. Review collected by and hosted on G2.com.

Takes forever to have your requests performed. I wish they would update based on what users are asking for in a more timely manner. Review collected by and hosted on G2.com.

Compulink is very easy to use, it is anything but difficult to learn. Just by watching the preparation recordings its straightforward how to utilize it. I additionally like that is cloud based. compulink is likewise progressively supportive then most that I have utilized in light of the fact that it interfaces up with protections, so a few protections you don't need to look into the patient advantages since it's connected with the framework. The other decent part about it is protection claims are done legitimately through the framework. Review collected by and hosted on G2.com.

There are numerous irregular eccentricities about this program take a lot of experimentation to make sense of. Fortunately in my setting, a significant number of us discover these tips/traps and offer them to spare time and vitality. Review collected by and hosted on G2.com.

Compulink is very user friendly, it is easy to learn. Just by watching the training videos its easy to understand how to use it. I also like that is is cloud based. compulink is also more helpful then most that i have used because it links up with insurances, so some insurances you don't have to look up the patient benefits because it's linked with the system. The other nice part about it is insurance claims are done directly through the system. Review collected by and hosted on G2.com.

Something i dislike about compulink that is different from other systems Ive used is the ledger, I don't like how all the charges are together no matter the date of service. Its gets confusing if you don't pay attention, i think it should be separated by date. Review collected by and hosted on G2.com.

It was easy to learn and the layout can be somewhat customized to your exam flow. It can take same data and graph it for you like IOP over time which is nice. Review collected by and hosted on G2.com.

Its user interface is not the most attractive. Review collected by and hosted on G2.com.

I like that Compulink is relatively customizable and allows all of the documentation needs to be met. Different tabs can be added depending on the specifics of the exam, and can be excluded when not necessary. For the most part, this program is reliable, organized, and easy to use. Review collected by and hosted on G2.com.

There are many random quirks about this program that take a large amount of trial and error to figure out. Luckily in my setting, many of us find out these tips/tricks and share them to save time and energy. However, it can be very frustrating at time if the correct box is not marked or the specific button is not clicked. Review collected by and hosted on G2.com.

this system can do everything from practice management to EHR functionalities. Review collected by and hosted on G2.com.

the training offered by the company and the set up help is very poor. Review collected by and hosted on G2.com.

I like that everything is easily accessible from one screen. It makes taking payments easy, as well as scheduling patients, and getting their appointment reminders. Review collected by and hosted on G2.com.

most of the time the program runs super slow, there are several glitches in the system, in the billing portion, making patients pay more than should when ordering glasses. Review collected by and hosted on G2.com.

I like all of the different options that compulink has. I am actually on the Compulink review team at our facility. Review collected by and hosted on G2.com.

I don't like that they got rid of the option to use color coding for different category codes. We used that a lot with schedule and it made it a lot easier. Review collected by and hosted on G2.com.

Comprehensive exams are thoroughly documented, a lot of options for specific testing. Review collected by and hosted on G2.com.

Difficult to follow, hard to edit ones, not very user friendly. Review collected by and hosted on G2.com.

Easy to find ehr and notes. Icons easily depict what the category is supposed to contain. Review collected by and hosted on G2.com.

It crashes ALL THE TIME, if in a rush of patients the compulink will crash and hinder the flow of the clinic. Review collected by and hosted on G2.com.

It is extremely simple to learn and use. There are several places to put important patient notes, and it is very easy to navigate. Review collected by and hosted on G2.com.

There are constantly errors and the program crashes frequently. The schedule takes a while to open sometimes. Review collected by and hosted on G2.com.

the scheduler and the spectacle POS are better than average. it took 15 years of nagging to get the spectacle POS, but it's made a huge difference in our practice. Review collected by and hosted on G2.com.

the ehr did not have input from practicing Optometrists. there are many mistakes, so you must take the time to correct the mistakes in order to document properly. there are endless pop up boxes and data boxes that make documenting extremely tedious. you can customize screens if you have a programming background, but the custom screens to not receive updates. in general, this software was designed by programmers, for programmers, not optometrists. Review collected by and hosted on G2.com.

This program is very easy to use. It is easy to locate patients, keep track of orders, and input invoices for frames and lenses. Review collected by and hosted on G2.com.

The customer service is hard to get with, you can't speak to someone right when you call you have to put in a ticket and get called back which is hard to do when you are dealing with patients. Review collected by and hosted on G2.com.

I like best about the system is how all the information is in one system Review collected by and hosted on G2.com.

what I like least about the system is how it randomly quits running and kicks you out. Review collected by and hosted on G2.com.

That I can go from page to page quickly. Review collected by and hosted on G2.com.

That I have to shut it down at least twice a day. Review collected by and hosted on G2.com.

I'm able to put all of my patients' information in one place. Review collected by and hosted on G2.com.

The layout is confusing and not very user friendly. Many features have glitches, too. Review collected by and hosted on G2.com.

A highly intuitive system with excellent connectivity. Data entry is easy and instructions are clear. Support services are prompt and always helpful and polite. Review collected by and hosted on G2.com.

Laggy with certain computers, when functions stop working (like when searching for patient records to merge, I can no longer just hit the enter key, I have to press the search button). Review collected by and hosted on G2.com.

A basic design that yields remarkable utility. Extremely easy to use - ideal, integrative solution for ophthalmology workflow, from medical records to inventory control to revenue management. Review collected by and hosted on G2.com.

Interface can be inflexible and clumsy at times - but this slight disadvantage is outweighed by the simplicity which facilitates easy training from one employee to the next. Review collected by and hosted on G2.com.

Very easy to use once you get in the swing of it. I like that i can connect patients in the same family. Review collected by and hosted on G2.com.

Could have better support. hard to get a hold of, long wait times Review collected by and hosted on G2.com.

It has great potential. It allegedly has many bells and whistles. Review collected by and hosted on G2.com.

1. Hurry up and wait for help. Usual response time is about 3 hours. This will NOT resolve issue. Issue usually takes 4 requests and 2 1/2 weeks before resolution. (Customer service is horrendous)

2. They always want more money. It is THE biggest money grab ala carte menu I've ever seen. Review collected by and hosted on G2.com.

Compulink is very user friendly, easy to learn Review collected by and hosted on G2.com.

I dislike that compulink can sometimes have a glitch Review collected by and hosted on G2.com.

The ability to customize the database to better meet our needs. Review collected by and hosted on G2.com.

The program does not run as quickly as might be preferred. Review collected by and hosted on G2.com.