CompuLink Advantage SMART Practice Reviews & Product Details

We’ve been using Compulink for decades, and it continues to be a dependable EHR solution for our practice. Like any system, there have been occasional bumps along the way, but since switching to the cloud, the experience has been smoother than ever. Updates are seamless, and it’s been so stable that we honestly can’t remember the last time we had to call support.

One standout feature has been the integration with Aloha for digital forms, appointment reminders, and patient communication. The integration has been phenomenal. Everything works together effortlessly and has made a noticeable difference in our workflow. Compulink has continued to grow with us and meet the needs of a busy modern practice. Review collected by and hosted on G2.com.

You can’t schedule when updates happen, so if you're working late, there’s a brief window where you’re forced to log out while the system updates. It’s not a huge issue, but it can be inconvenient when you're in the middle of something. Review collected by and hosted on G2.com.

As an orthopedic practice, we've found the Compulink software to be a practical and efficient solution for our daily operations. The orthopedic-specific templates and workflows align well with how we document and treat patients, which has helped reduce time spent on charting. The reporting tools also give us helpful insights into our performance without needing extra software. Overall, it’s a reliable system that supports the unique needs of an orthopedic practice. Review collected by and hosted on G2.com.

We would like to see the addition of a work queue feature to better support revenue cycle management tracking for in house billing. It would also be beneficial to have more integrated services within the system itself, reducing the need to rely on third-party platforms like Doctible or Weave. Review collected by and hosted on G2.com.

We have been working with Compulink in our practice for over 25 years. Compulink has supported our practice through the challenges, growth and healthcare changes over the years. From day one, they’ve demonstrated technical knowledge, quick response times, and genuine dedication to solving issues effectively. Compulink’s support staff truly cares about us as a client. We value the ongoing relationships we have built with their longstanding and dedicated team of professionals.

Whether it's network glitches or software hiccups, their team consistently jumps on our support tickets to resolve the issues as quickly as possible.

When we transitioned to the cloud, they didn't just fix problems—they regularly performed system updates, audits and backups. The expense and problems of maintaining a server based program we gone and we can feel that our data is safe and available in the event of a disaster (like a hurricane, as our office is in Florida).

They' respond to our needs and are respectful of my time, my staff’s time and genuinely care about keeping my systems running smoothly.

Compulink is consistent with keeping current on the demands of technology and offers a variety of partner solutions to support the rapidly growing pace of our practice.

Thanks to Compulink, I feel secure knowing there’s a reliable IT partner behind my business. I highly recommend them to any healthcare company looking for professional, attentive, and knowledgeable tech support. We are truly grateful for our Compulink partnership. Review collected by and hosted on G2.com.

Compulink Advantage is powerful and highly customizable, but users should be prepared for:

• Occasional performance hiccups or glitches following updates,

• Add on costs for certain features,

• Portal functionality

• Workflow learning curves. Review collected by and hosted on G2.com.

I have been using Compulink for 5 years. The customer support is prompt and very helpful. The implementation team was excellent when we installed Compulink 5 years ago. Compulink's no no-frill approach gets documentation done and encounter billed. Not to mention that I totally enjoy the remote access from my iPad, anywhere and anytime. eRx is easily to use. Documentation at your own speed with dictation, pull-down menus, or click buttons, your choice. Value for money = 10/10. Highly recommended. Review collected by and hosted on G2.com.

Compulink Advantage incorporated anatomic GUI which unfortunately caused a major slow-down of the system. Review collected by and hosted on G2.com.

As the scheduler, I like the options that are given to see the whole schedule for the office at once - "office at a glance" or only one provider. Review collected by and hosted on G2.com.

It takes too long for known "bugs" to get fixed. When updating the patient's address in patient information it should also update in the insurance as well, however, it doesn't. Review collected by and hosted on G2.com.

easy to see what patients are scheduled for what type of exam. easy to confirm. Review collected by and hosted on G2.com.

the actual EHR system of compulink is very difficult to use for billing purposes. Review collected by and hosted on G2.com.

Easy to collaborate all medical & ocular history in one file for a patient. Easy to see past exams and get information as efficiently as possible. Ease of access compared to other EHRs. Review collected by and hosted on G2.com.

Compulink can sometimes stop responding or freeze when inputting or saving a patient's chart. This can lead to frustration and confusion. This is a minor detail and can be improved. Review collected by and hosted on G2.com.

From working on paper files, it was nice to transition to an EMR but nothing in particular stands out that was remarkable. Review collected by and hosted on G2.com.

Trying to input data was very slow. For example medications, just trying to input a medication there were at least 3 extra clicks before it saved to make sure it was "active" or "inactive." Review collected by and hosted on G2.com.

Updating tables is fairly easy and you have lots of power and access. User friendly and easy to learn for the most part. Review collected by and hosted on G2.com.

Takes forever to have your requests performed. I wish they would update based on what users are asking for in a more timely manner. Review collected by and hosted on G2.com.

Compulink is very easy to use, it is anything but difficult to learn. Just by watching the preparation recordings its straightforward how to utilize it. I additionally like that is cloud based. compulink is likewise progressively supportive then most that I have utilized in light of the fact that it interfaces up with protections, so a few protections you don't need to look into the patient advantages since it's connected with the framework. The other decent part about it is protection claims are done legitimately through the framework. Review collected by and hosted on G2.com.

There are numerous irregular eccentricities about this program take a lot of experimentation to make sense of. Fortunately in my setting, a significant number of us discover these tips/traps and offer them to spare time and vitality. Review collected by and hosted on G2.com.