CompuLink Advantage SMART Practice Reviews & Product Details

CompuLink Advantage SMART Practice Overview

What is CompuLink Advantage SMART Practice?

CompuLink Advantage SMART Practice is an ONC Certified EHR and Practice Management software designed to help physician practices deliver enhanced patient care and achieve business success.

CompuLink Advantage SMART Practice Details
Product Description

CompuLink Advantage SMART Practice is an ONC Certified EHR and Practice Management software designed to help physician practices deliver enhanced patient care and achieve business success.


Seller Details
Seller
COMPULINK BUSINESS SYSTEMS
HQ Location
Westlake Village, CA
Twitter
@CompulinkEHR
186 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
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CompuLink Advantage SMART Practice Reviews

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Updating tables is fairly easy and you have lots of power and access. User friendly and easy to learn for the most part. Review collected by and hosted on G2.com.

What do you dislike?

Takes forever to have your requests performed. I wish they would update based on what users are asking for in a more timely manner. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a good software that is user friendly and they have great online courses. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The portal functions and having it work properly and patients rx's uploaded. Review collected by and hosted on G2.com.

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Healthcare Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Compulink is very easy to use, it is anything but difficult to learn. Just by watching the preparation recordings its straightforward how to utilize it. I additionally like that is cloud based. compulink is likewise progressively supportive then most that I have utilized in light of the fact that it interfaces up with protections, so a few protections you don't need to look into the patient advantages since it's connected with the framework. The other decent part about it is protection claims are done legitimately through the framework. Review collected by and hosted on G2.com.

What do you dislike?

There are numerous irregular eccentricities about this program take a lot of experimentation to make sense of. Fortunately in my setting, a significant number of us discover these tips/traps and offer them to spare time and vitality. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think by and large this is a balanced item that has a lot more great viewpoints than terrible. Indeed there are a couple of odd traps to move through a portion of the pages, yet it is an effective device for recording information amid tests. It is certainly worth experimenting with and seeing with your own eyes! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Compulink causes things to run easily, proficiently, and viably in the workplace by being a program that incorporates all the required zones for documentation. It is adaptable and generally simple to utilize by and large. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Compulink is very user friendly, it is easy to learn. Just by watching the training videos its easy to understand how to use it. I also like that is is cloud based. compulink is also more helpful then most that i have used because it links up with insurances, so some insurances you don't have to look up the patient benefits because it's linked with the system. The other nice part about it is insurance claims are done directly through the system. Review collected by and hosted on G2.com.

What do you dislike?

Something i dislike about compulink that is different from other systems Ive used is the ledger, I don't like how all the charges are together no matter the date of service. Its gets confusing if you don't pay attention, i think it should be separated by date. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use compulink for eye exams and eye glasses sales. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

It was easy to learn and the layout can be somewhat customized to your exam flow. It can take same data and graph it for you like IOP over time which is nice. Review collected by and hosted on G2.com.

What do you dislike?

Its user interface is not the most attractive. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is an easy to use EHR system. You can have a lot of different templates for the different types of exams you want to do. You can make quick buttons for easier billing and coding. Importing images (ie OCT and fundus photos) was unfortunately always slow and would often crash or look like it loaded on one computer but then wouldn't show up on another one. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that Compulink is relatively customizable and allows all of the documentation needs to be met. Different tabs can be added depending on the specifics of the exam, and can be excluded when not necessary. For the most part, this program is reliable, organized, and easy to use. Review collected by and hosted on G2.com.

What do you dislike?

There are many random quirks about this program that take a large amount of trial and error to figure out. Luckily in my setting, many of us find out these tips/tricks and share them to save time and energy. However, it can be very frustrating at time if the correct box is not marked or the specific button is not clicked. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think overall this is a well rounded product that has many more good aspects than bad. Yes there are a few odd tricks to maneuver through some of the pages, but it is an efficient tool for documenting data during exams. It is definitely worth trying out and seeing for yourself! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Compulink helps things to run smoothly, efficiently, and effectively in the office by being a program that includes all the needed areas for documentation. It is customizable and relatively easy to use overall. Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

this system can do everything from practice management to EHR functionalities. Review collected by and hosted on G2.com.

What do you dislike?

the training offered by the company and the set up help is very poor. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Compulink needs to update their look and basic functions, a field should in today's day and age not have a character limit, that is just crazy. the software still looks like it did back in the 80s... Definitely needs a face lift to be more intuitive. it is not intuitive or user friendly at all, Officemate is much more user friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

keeping all the data in one place makes it easier to analyze patterns and growth. Review collected by and hosted on G2.com.

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Outpatient Services Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I like that everything is easily accessible from one screen. It makes taking payments easy, as well as scheduling patients, and getting their appointment reminders. Review collected by and hosted on G2.com.

What do you dislike?

most of the time the program runs super slow, there are several glitches in the system, in the billing portion, making patients pay more than should when ordering glasses. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure employees are getting the proper training in the system, and note that at times compulink can be very very slow. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

scheduling exams are much easier, students are having an easier time documenting patient exams and posting fees. Review collected by and hosted on G2.com.

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Graduate Coordinator and Administrative Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like all of the different options that compulink has. I am actually on the Compulink review team at our facility. Review collected by and hosted on G2.com.

What do you dislike?

I don't like that they got rid of the option to use color coding for different category codes. We used that a lot with schedule and it made it a lot easier. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a pretty good - I would recommend it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It makes it easy to schedule appointments at our clinic. There are new benefits with each new build. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Comprehensive exams are thoroughly documented, a lot of options for specific testing. Review collected by and hosted on G2.com.

What do you dislike?

Difficult to follow, hard to edit ones, not very user friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Very easy to maintain a consistent accurate record. Holds users accountable for all data entry. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Easy to find ehr and notes. Icons easily depict what the category is supposed to contain. Review collected by and hosted on G2.com.

What do you dislike?

It crashes ALL THE TIME, if in a rush of patients the compulink will crash and hinder the flow of the clinic. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It crashes all the time, conveniently acts like its taking contact lens orders but it never actually does, Deletes patient info that was just entered in and then crashes. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It is extremely simple to learn and use. There are several places to put important patient notes, and it is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike?

There are constantly errors and the program crashes frequently. The schedule takes a while to open sometimes. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is great to use, as long as you have a great IT department willing to do everything they can to make changes that improve the office's use of it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have everything we need in one program, from demographic information, to insurance, to everything that happened during an appointment. This is a benefit since we don't have to open several different programs to get daily tasks done. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

the scheduler and the spectacle POS are better than average. it took 15 years of nagging to get the spectacle POS, but it's made a huge difference in our practice. Review collected by and hosted on G2.com.

What do you dislike?

the ehr did not have input from practicing Optometrists. there are many mistakes, so you must take the time to correct the mistakes in order to document properly. there are endless pop up boxes and data boxes that make documenting extremely tedious. you can customize screens if you have a programming background, but the custom screens to not receive updates. in general, this software was designed by programmers, for programmers, not optometrists. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Start with anything else, nothings perfect, but this product has too many problems out of the box. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

scheduling and spectacle POS Review collected by and hosted on G2.com.

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Optician
Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This program is very easy to use. It is easy to locate patients, keep track of orders, and input invoices for frames and lenses. Review collected by and hosted on G2.com.

What do you dislike?

The customer service is hard to get with, you can't speak to someone right when you call you have to put in a ticket and get called back which is hard to do when you are dealing with patients. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a good software, I would reccomend it to anyone looking to make their job easier. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The software makes it easier to keep track of inventory, we were doing it by hand before and now it is able to store what you input and print out reports to see what you have and do not have. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like best about the system is how all the information is in one system Review collected by and hosted on G2.com.

What do you dislike?

what I like least about the system is how it randomly quits running and kicks you out. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

proper billing, routine scheduling Review collected by and hosted on G2.com.

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Office Services Assistant
Higher Education
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

That I can go from page to page quickly. Review collected by and hosted on G2.com.

What do you dislike?

That I have to shut it down at least twice a day. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use Compulink to check on status when patients arrive, leave.

Keeping track of patients. Review collected by and hosted on G2.com.

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Student
Hospital & Health Care
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I'm able to put all of my patients' information in one place. Review collected by and hosted on G2.com.

What do you dislike?

The layout is confusing and not very user friendly. Many features have glitches, too. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is convenient to have every patient's information in one place. I like how much you can personalize it to fit your needs. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

A highly intuitive system with excellent connectivity. Data entry is easy and instructions are clear. Support services are prompt and always helpful and polite. Review collected by and hosted on G2.com.

What do you dislike?

Laggy with certain computers, when functions stop working (like when searching for patient records to merge, I can no longer just hit the enter key, I have to press the search button). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have tried three e-prescribing software programs and RxNT is by far the best. I use it at work, at home and on my iPhone/iPad and is extremely is to use. Highly recommend RxNT. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

A basic design that yields remarkable utility. Extremely easy to use - ideal, integrative solution for ophthalmology workflow, from medical records to inventory control to revenue management. Review collected by and hosted on G2.com.

What do you dislike?

Interface can be inflexible and clumsy at times - but this slight disadvantage is outweighed by the simplicity which facilitates easy training from one employee to the next. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Great option for small to mid-size ophthalmology practices. Will reduce redundancies, increase efficiency, and optimize profit margins. Review collected by and hosted on G2.com.

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Patient Representative
Medical Practice
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Very easy to use once you get in the swing of it. I like that i can connect patients in the same family. Review collected by and hosted on G2.com.

What do you dislike?

Could have better support. hard to get a hold of, long wait times Review collected by and hosted on G2.com.

Recommendations to others considering the product:

know that it is hard to get ahold of support but they are efficient after talking to them Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Makes it easy to connect patient to insurance websites and quickly schedule based on what doctors are credentialed. Review collected by and hosted on G2.com.

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Owner
Hospital & Health Care
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It has great potential. It allegedly has many bells and whistles. Review collected by and hosted on G2.com.

What do you dislike?

1. Hurry up and wait for help. Usual response time is about 3 hours. This will NOT resolve issue. Issue usually takes 4 requests and 2 1/2 weeks before resolution. (Customer service is horrendous)

2. They always want more money. It is THE biggest money grab ala carte menu I've ever seen. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is my practice management software. I have realized zero benefits save a smaller bank account. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Compulink is very user friendly, easy to learn Review collected by and hosted on G2.com.

What do you dislike?

I dislike that compulink can sometimes have a glitch Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It’s wonderful Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is a great tool for employees to use! Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The ability to customize the database to better meet our needs. Review collected by and hosted on G2.com.

What do you dislike?

The program does not run as quickly as might be preferred. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Worth your consideration and exploration to improve data management Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Speed of reporting, ease of data entry Review collected by and hosted on G2.com.

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