Comm100 Live Chat

Comm100 Live Chat Alternatives & Competitors

Looking for alternatives to Comm100 Live Chat? Tons of people want Live Chat software to help with pop-up chat, customer profiles, and in-app messaging. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Live Chat software that reviewers voted best overall compared to Comm100 Live Chat. Based on reviewer data you can see how Comm100 Live Chat stacks up to the competition, check reviews from current & previous users, and find the best fit for your business.

Top 20 Alternatives & Competitors to Comm100 Live Chat

    #1
    #1
  1. Freshdesk

    (2,198)4.4 out of 5
    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Reviewers say compared to Comm100 Live Chat, Freshdesk is:

    More expensive
    Easier to do business with
    Easier to set up
  2. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Reviewers say compared to Comm100 Live Chat, Freshdesk is:

    More expensive
    Easier to do business with
    Easier to set up

    Freshdesk review by Betania M.
    "Freshdesk is ideal for call centers : With this help desk software, we find many innovative and precise ways to communicate with customers. Its design means that customers can understand us better, and that they do not get confused when sending technical support tickets. We like that your channels are varied, and that constantly reviewing the engagement of our most habitual clients does not take so much time. In addition, Freshdesk has excellent bases for self-service, and offers plans with great discounts. "
    #2
    #2
  3. Salesforce Service Cloud

    (1,744)4.1 out of 5
    Optimized for quick response
    The Service Cloud is a social customer service application, built on a SaaS model, that empowers companies to manage all customer information and service needs.

    Reviewers say compared to Comm100 Live Chat, Salesforce Service Cloud is:

    More expensive
    Easier to do business with
  4. The Service Cloud is a social customer service application, built on a SaaS model, that empowers companies to manage all customer information and service needs.

    Reviewers say compared to Comm100 Live Chat, Salesforce Service Cloud is:

    More expensive
    Easier to do business with

    SF Service Cloud review by Steven A.
    "The best program of social integration and CRM in the market: Salesforce Service Cloud we love because it is a very complete program that offers us various tools in one place, making our work easier and saving us time! Real-time chat, integration with corporate mail, automated responses and more, make our company have better customer service, quick solutions and responses and greater sales, which is our main purpose."
    #3
    #3
  5. Zoho Desk

    (1,416)4.3 out of 5
    Optimized for quick response
    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Reviewers say compared to Comm100 Live Chat, Zoho Desk is:

    More expensive
    Easier to do business with
    Better at meeting requirements
  6. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Reviewers say compared to Comm100 Live Chat, Zoho Desk is:

    More expensive
    Easier to do business with
    Better at meeting requirements

    Zoho Desk review by Yutong L.
    "Lots of functionalities with reasonable prize tag: What I like the best about Zoho Desk is that it provides many different functionalities, and most of them are highly customizable. And under free plan, you can enjoy many functionalities, which should be enough for team with small size. The customer support team of Zoho Desk replied timely to almost all of my questions (mainly via email) and they are very willing to do a live demo with you."
    #4
    #4
  7. LiveAgent

    (1,053)4.5 out of 5
    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Reviewers say compared to Comm100 Live Chat, LiveAgent is:

    More expensive
    Easier to do business with
    Easier to set up
  8. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Reviewers say compared to Comm100 Live Chat, LiveAgent is:

    More expensive
    Easier to do business with
    Easier to set up

    LiveAgent review by Carl D.
    "Liveagent, großartige Support-Plattform: LiveAgent ist ein total komplettes Gerät, obwohl ich in meiner Veröffentlichung am einfachsten HelpDesk und LiveChat verwendet habe, die der wichtigste Bestandteil des Dienstprogramms sind. Mit LiveAgent Chat konnte ich unzähligen Kunden dabei helfen, Zweifel an unseren Gemälden auszuräumen. Das Befriedigende für mich ist Knowledgebase, da es verhindert, dass das Gerät durch die Entwicklung unnötiger Arbeit gesättigt wird, indem positive Probleme behoben werden, die auf unseren Knowledgebase-Seiten behoben werden. Sie könnten auch mithilfe von Abteilungen organisieren, und es ist ein äußerst gutes Konzept, die Bilder unter unseren Leitern zu verteilen. Als HelpDesk können Sie dazu beitragen, Probleme bei Ihren Kunden aus der Ferne zu beheben, Desktop-Computer und Screenshots gemeinsam zu nutzen ... All dies wird über ein sehr gut vorbereitetes Preisschild-Gerät ausgeführt, das Sie zuvor konfigurieren sollten, um Hierarchien oder Rollen für jeden Mitarbeiter der Hilfe einzurichten ... Los Angeles bietet auch eine Handy-Software an, die Sie möglicherweise als Alternative anbieten, obwohl sie im Vergleich zur Computerversion recht zurückhaltend ist."
    #5
    #5
  9. Intercom

    (774)4.3 out of 5
    Optimized for quick response
    Intercom allows you to communicate personally with every single customer.

    Reviewers say compared to Comm100 Live Chat, Intercom is:

    More expensive
    Easier to do business with
    Easier to admin
  10. Intercom allows you to communicate personally with every single customer.

    Reviewers say compared to Comm100 Live Chat, Intercom is:

    More expensive
    Easier to do business with
    Easier to admin

    Intercom review by Alexander A.
    "Intercom has everything that is needed to optimize communication with customers: Excellent communication platform. Intercom has special functions for different work teams, including sales management, online assistance, and marketing campaigns. We like that for only $ 49 we can obtain so many products for the handling of technical assistance. Intercom integrates with social networks, allows to segment audiences, tag messages, and create participation analysis. "
    #6
    #6
  11. LiveChat

    (637)4.5 out of 5
    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Reviewers say compared to Comm100 Live Chat, LiveChat is:

    More expensive
    Easier to do business with
    Easier to set up
  12. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Reviewers say compared to Comm100 Live Chat, LiveChat is:

    More expensive
    Easier to do business with
    Easier to set up

    LiveChat review by Rudy C. E.
    "The Platform that made your customer service the fastest and most effective.: I really like this program because it is really good, efficient and easy to use, it provides us with information to follow up on the requests of our clients. I love that it has two versions, because it gives me flexibility, since it is possible to manage it as much as with mobile devices, as well as desktop computers. In addition, it is easily integrated with another live chat program, which gives us a greater reach as a company."
    #7
    #7
  13. BirdEye

    (464)4.8 out of 5
    Optimized for quick response
    BirdEye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Reviewers say compared to Comm100 Live Chat, BirdEye is:

    More expensive
    Easier to do business with
    Easier to set up
  14. BirdEye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Reviewers say compared to Comm100 Live Chat, BirdEye is:

    More expensive
    Easier to do business with
    Easier to set up

    BirdEye review by Timothy S.
    "Our online reputation and presence have increased greatly since we signed on with BirdEye!: I love how easy Birdeye makes it for us to reach out to customers for reviews. We use the Service Titan integration and the reviews go out automatically which makes the process seamless and easy."
    #8
    #8
  15. LiveZilla

    (425)4.6 out of 5
    LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Reviewers say compared to Comm100 Live Chat, LiveZilla is:

    More expensive
    Easier to do business with
    Easier to set up
  16. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Reviewers say compared to Comm100 Live Chat, LiveZilla is:

    More expensive
    Easier to do business with
    Easier to set up

    LiveZilla review by Anthony V.
    "The software that allows me to be in direct contact with my clients: I love being able to use this system since it gives me the option of chatting in real time with my clients, in order to answer all your questions and doubts, as well as being able to offer them a technical assistance if necessary, looking for this to give them a unique experience. In addition, with this system I can elaborate a system of frequent questions that allow me to automatically answer my potential clients even in their native language and in this way be able to get an increase in my sales and services. Another aspect of the application that I also like because it is very useful for our company is the possibility of organizing our support operators according to the role they have in the company so that sales workers are associated with tickets whose problem is related with this."
    #9
    #9
  17. Zendesk Chat

    (347)4.3 out of 5
    Zendesk Chat’s live chat solution helps businesses increase sales conversion by engaging important leads on their websites.

    Reviewers say compared to Comm100 Live Chat, Zendesk Chat is:

    More expensive
    Easier to do business with
    Easier to set up
  18. Zendesk Chat’s live chat solution helps businesses increase sales conversion by engaging important leads on their websites.

    Reviewers say compared to Comm100 Live Chat, Zendesk Chat is:

    More expensive
    Easier to do business with
    Easier to set up

    Zendesk Chat review by Charles H.
    "Zendesk - The best live chat software: I like that I can embed a chat widget on my website and when a visitor comes to my site I can engange them through the live chat and then from my zendesk dashboard I get usefull information such as on which page the person using the livechat is at. I also like that file sending is supported and customers can provide screenshots or pictures so as to get help from our agents. In addition, chat ratings in zendesk chat are a great way to collect feedback on how our support has been and the ratings help us develop better support content to our customers.Pre-chat forms help us collect information about visitors before starting a chat which we find very benefitial."
    #10
    #10
  19. Drift

    (320)4.4 out of 5
    Optimized for quick response
    Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Reviewers say compared to Comm100 Live Chat, Drift is:

    More expensive
    Easier to do business with
    Easier to set up
  20. Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Reviewers say compared to Comm100 Live Chat, Drift is:

    More expensive
    Easier to do business with
    Easier to set up

    Drift review by Tim M.
    "Getting started with conversational marketing - it's easier than you think: We implemented the pro-edition of Drift and our CSM had us up and running in about half the time we had planned based on her clear understanding of the tool and quick uptake on how our business works."
    #11
    #11
  21. Podium

    (229)4.8 out of 5
    Optimized for quick response
    Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Reviewers say compared to Comm100 Live Chat, Podium is:

    Easier to do business with
    More expensive
    Easier to set up
  22. Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Reviewers say compared to Comm100 Live Chat, Podium is:

    Easier to do business with
    More expensive
    Easier to set up

    Podium review by Whitney B.
    "Podium Is my FAVORITE: I love this product and use it every day. The thing I love the most is you can literally use Podium for all your communication. Also, I love the fact that as a bonus you can boost your reviews. It is super simple to add users, get the team involved and start taking care of customer needs. The support team is also FANTASTIC and always helpful!"
    #12
    #12
  23. Genesys PureEngage

    (244)4.3 out of 5
    Optimized for quick response
    Genesys PureEngage is designed to enable omnichannel customer engagement for global businesses to deliver competitively superior experiences.

    Reviewers say compared to Comm100 Live Chat, Genesys PureEngage is:

    More expensive
    Easier to do business with
  24. Genesys PureEngage is designed to enable omnichannel customer engagement for global businesses to deliver competitively superior experiences.

    Reviewers say compared to Comm100 Live Chat, Genesys PureEngage is:

    More expensive
    Easier to do business with

    Genesys PureEngage review by Isaiah P.
    "PureEngage Is the Best Genesys Platform by far!: Spoken IVR Routing is amazing. It is a time saver not only for customers, but for also developers. With it, customers can just speak their product instead of having to go through a long menu of options. In addition, reviewing real time statistics is easy when using Genesys Pulse! The best part is that the resource demand to use it is minimal as it is web based. Other real time statistic systems are program based, which drives down the performance of your computer. But not with Genesys Pulse!"
    #13
    #13
  25. Olark

    (203)4.3 out of 5
    Optimized for quick response
    Olark - Talk with your customers now with beautiful, easy to install live chat software.

    Reviewers say compared to Comm100 Live Chat, Olark is:

    More expensive
    Easier to do business with
    Easier to set up
  26. Olark - Talk with your customers now with beautiful, easy to install live chat software.

    Reviewers say compared to Comm100 Live Chat, Olark is:

    More expensive
    Easier to do business with
    Easier to set up

    Olark review by ALLY S.
    "Great tool for engaging wirh live users on the website: We really like Olark because it has all the needed functionalities to chat with customers and to engage with them thereby increasing sales. The real time notification system and user behavior analytics are really awesome to use. Also there is a report that can be downloaded weekly showing the user data and their analytics in all formats like excel and PDF. We also like the new feature of adding more agents so that the work can be shared to different agents."
    #14
    #14
  27. Userlike

    (201)4.4 out of 5
    Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need

    Reviewers say compared to Comm100 Live Chat, Userlike is:

    More expensive
    Easier to do business with
    Easier to set up
  28. Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need

    Reviewers say compared to Comm100 Live Chat, Userlike is:

    More expensive
    Easier to do business with
    Easier to set up

    Userlike review by Viva S.
    "The best live chat has Userlike: Userlike is a very good application. The control panel offers us very varied functions for equipment management, operators can interact with each other. Another thing that I love about this platform is that it is at the best price. Allows us offer excellent customer service, and offers us an external chat in which we can receive the questions of the users. Without a doubt the best"
    #15
    #15
  29. Kayako

    (188)4.1 out of 5
    Optimized for quick response
    Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

    Reviewers say compared to Comm100 Live Chat, Kayako is:

    More expensive
    Easier to do business with
  30. Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

    Reviewers say compared to Comm100 Live Chat, Kayako is:

    More expensive
    Easier to do business with

    Kayako review by Alfredo Antonio S.
    "The communication software between clients and between teams: I like Kayako for being the communication software that is used through mail, it is recommended for communication between clients and between teams. The best feature of kayako software is that it allows you to organize your emails in folders according to the departments, the status and the nature of the content of the email. I enjoy being able to communicate with any team member or clients, just by sending an instant message and getting comments in real time when necessary. The kayako software interface can be designed and created according to the user's requirements and preferences. It has also been very convenient to refer to an email, as each ticket carries its own unique ticket ID."
    #16
    #16
  31. Genesys PureConnect

    (197)4.2 out of 5
    Optimized for quick response
    Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS),

    Reviewers say compared to Comm100 Live Chat, Genesys PureConnect is:

    More expensive
  32. Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS),

    Reviewers say compared to Comm100 Live Chat, Genesys PureConnect is:

    More expensive

    Genesys PureConnect review by Paul S.
    "PureConnect - The Right Solution: System flexibility and the ease of development and change. Integration is easy, regardless of the platform. Tools work. We are using the cloud version of PureConnect, we have not experienced even a single minute of downtime in over five years. We couldn't have achieved that if we managed it ourselves."
    #17
    #17
  33. Pure Chat

    (184)4.4 out of 5
    Pure Chat is website chat, simplified. To sign up free, visit the site or download our WP plugin.

    Reviewers say compared to Comm100 Live Chat, Pure Chat is:

    Easier to do business with
    Easier to set up
    More expensive
  34. Pure Chat is website chat, simplified. To sign up free, visit the site or download our WP plugin.

    Reviewers say compared to Comm100 Live Chat, Pure Chat is:

    Easier to do business with
    Easier to set up
    More expensive

    Pure Chat review by joey w.
    " a very necessary and useful tool: I like it a lot because it is a very simple solution to be able to support the clients in real time thanks to its control panel that is quite simple and intuitive, it is easy to implement and no guidance or previous experience is needed to use it, for what I consider a great ally."
    #18
    #18
  35. Zoho SalesIQ

    (193)4.4 out of 5
    Live chat and website visitor tracking software to increase sales and improve customer service. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score.

    Reviewers say compared to Comm100 Live Chat, Zoho SalesIQ is:

    More expensive
    Easier to do business with
    Easier to set up
  36. Live chat and website visitor tracking software to increase sales and improve customer service. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score.

    Reviewers say compared to Comm100 Live Chat, Zoho SalesIQ is:

    More expensive
    Easier to do business with
    Easier to set up

    Zoho SalesIQ review by John S.
    "Mejora tus ventas con Zoho SalesIQ!: Zoho SalesIQ es un potencial software de chat en vivo sin complicaciones. Zoho SalesIQ es un producto que facilita el crecimiento del negocio al proporcionar un servicio fácil de implementar, que tiene funciones de seguimiento, aplicaciones móviles y escritorio. Zoho SalesIQ también ofrece la función de llamada de audio de alta calidad para un mayor contacto con nuestros clientes, garantizando posibles ventas."
    #19
    #19
  37. Helpshift

    (214)4.3 out of 5
    Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Reviewers say compared to Comm100 Live Chat, Helpshift is:

    More expensive
    Easier to do business with
    Easier to set up
  38. Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Reviewers say compared to Comm100 Live Chat, Helpshift is:

    More expensive
    Easier to do business with
    Easier to set up

    Helpshift review by Zackary M.
    "A Positive, Responsive Interface : The simplicity of the interface means more time to converse with customers and less time spent clicking around looking for additional information. Everything is in an appropriate place. "
    #20
    #20
  39. Genesys PureCloud

    (169)4.1 out of 5
    Optimized for quick response
    Supercharge your contact center with an all-in-one omnichannel customer engagement solution that’s powerful and easy to use, and built on the Genesys PureCloud platform –the first distributed, multitenant, enterprise-grade cloud platform for the multiple use cases of collaboration, communications and customer engagement. Genesys PureCloud helps you accelerate business impact, deliver consistent outcomes and innovate the customer and agent experiences.

    Reviewers say compared to Comm100 Live Chat, Genesys PureCloud is:

    More expensive
    More usable
    Easier to do business with
  40. Supercharge your contact center with an all-in-one omnichannel customer engagement solution that’s powerful and easy to use, and built on the Genesys PureCloud platform –the first distributed, multitenant, enterprise-grade cloud platform for the multiple use cases of collaboration, communications and customer engagement. Genesys PureCloud helps you accelerate business impact, deliver consistent outcomes and innovate the customer and agent experiences.

    Reviewers say compared to Comm100 Live Chat, Genesys PureCloud is:

    More expensive
    More usable
    Easier to do business with

    Genesys PureCloud review by James J. M.
    "The platform that has innovated our way of communicating.: I love this application, because it has allowed us to have a better relationship with customers, since now we can offer you the option to communicate in a more open, versatile way, giving them the flexibility that they can do it whenever they want and from the device. of your taste. This platform is very good and complete because it has combined techniques, options, very skilled tasks and very useful for our company, I am pleased that we can use the inspection in real time to reduce our deficiencies and satisfy our customers, it is very fast to know what is the problem and how to solve it."