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Comm100 Live Chat

Comm100 Live Chat Alternatives & Competitors

(22)4.3 out of 5

Looking for alternatives to Comm100 Live Chat? Tons of people want Live Chat Software to help with in-app messaging, targeted emails, and knowledge base. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Live Chat Software that reviewers voted best overall compared to Comm100 Live Chat. Based on reviewer data you can see how Comm100 Live Chat stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Intercom, LiveChat, LiveAgent, and Drift are the most popular alternatives and competitors to Comm100 Live Chat.

Top Alternatives to Comm100 Live Chat

  • Intercom
  • LiveChat
  • LiveAgent
  • Drift
  • Genesys Engage

Top 20 Alternatives & Competitors to Comm100 Live Chat

    #1
    #1
  1. Intercom

    (1,258)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with Comm100 Live Chat:
  2. Intercom allows you to communicate personally with every single customer.

    Categories in common with Comm100 Live Chat:

    SR
    I love the reports, the inbox where conversations take place, the possibility to add new apps and features. I also like the messenger and the help center. It helped structure our content and...Read more

    Reviewers say compared to Comm100 Live Chat, Intercom is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #2
    #2
  3. LiveChat

    (683)4.5 out of 5

    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Comm100 Live Chat:
  4. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Comm100 Live Chat:

    UN
    Easy to navigate and use this chat feature.

    Reviewers say compared to Comm100 Live Chat, LiveChat is:

    Slower to reach roi
    More expensive
    Easier to do business with
    18%   of software applications aren't well liked by teams using them.
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    #3
    #3
  5. LiveAgent

    (1,309)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Comm100 Live Chat:
  6. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Comm100 Live Chat:

    AE
    The support to implement the solution has been very good and we are getting what we need from it.

    Reviewers say compared to Comm100 Live Chat, LiveAgent is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #4
    #4
  7. Drift

    (489)4.3 out of 5

    Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with Comm100 Live Chat:
  8. Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with Comm100 Live Chat:

    Barbara-éctor M.
    BM
    Drift is a great tool made especially for the people who in online business/e-commerce business. Drift is great for the people who are responsible for tracking the leads in the business or the...Read more

    Reviewers say compared to Comm100 Live Chat, Drift is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #5
    #5
  9. Genesys Engage

    (395)4.3 out of 5
    Optimized for quick response

    Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with Comm100 Live Chat:
  10. Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with Comm100 Live Chat:

    AT
    Engaging an engineer was easily accessible through the chat and over the phone

    Reviewers say compared to Comm100 Live Chat, Genesys Engage is:

    Slower to reach roi
    More expensive
    #6
    #6
  11. Genesys Cloud

    (409)4.3 out of 5
    Optimized for quick response

    Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with Comm100 Live Chat:
  12. Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with Comm100 Live Chat:

    AF
    Easy to use - Agents are able to adopt quite quickly to the platform. Feature packed and relatively ok to configure. Agent performance views and Gamification tools seems quite promising. Allowed...Read more

    Reviewers say compared to Comm100 Live Chat, Genesys Cloud is:

    Slower to reach roi
    More expensive
    #7
    #7
  13. Podium

    (1,105)4.6 out of 5
    Optimized for quick response

    Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Categories in common with Comm100 Live Chat:
  14. Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Categories in common with Comm100 Live Chat:

    UA
    We really enjoyed the review automations! We seemed to get a decent amount of reviews when we sent those out and it was incredibly easy to do. Need to increase the limit from 1,000 though..

    Reviewers say compared to Comm100 Live Chat, Podium is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #8
    #8
  15. HubSpot Service Hub

    (522)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Comm100 Live Chat:
  16. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Comm100 Live Chat:

    Jerrid G.
    JG
    Integrated with other HubSpot tools really well

    Reviewers say compared to Comm100 Live Chat, HubSpot Service Hub is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #9
    #9
  17. LiveZilla

    (447)4.6 out of 5

    LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Comm100 Live Chat:
  18. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Comm100 Live Chat:

    FM
    it is a very good software for live chat for the companies to do business and more helpful, it is a multi website support usefull for helpdesk and others a swe;;

    Reviewers say compared to Comm100 Live Chat, LiveZilla is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #10
    #10
  19. Front

    (617)4.6 out of 5
    Optimized for quick response

    Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Comm100 Live Chat:
  20. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Comm100 Live Chat:

    AR
    We loved the way how front manages shared inboxes and the improvements this brings to team collaboration. Also, the mentions feature is impressive: we can use it to communicate each other across...Read more

    Reviewers say compared to Comm100 Live Chat, Front is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #11
    #11
  21. Freshdesk

    (2,343)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Comm100 Live Chat:
  22. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Comm100 Live Chat:

    Avishek S.
    AS
    The software suite has a complete package from live chat, complaints management, internal communication, metrics and review system. The system is also very stable.

    Reviewers say compared to Comm100 Live Chat, Freshdesk is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #12
    #12
  23. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Comm100 Live Chat:
  24. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Comm100 Live Chat:

    Aratrika G.
    AG
    Salesforce Service Cloud helps in sharing a lot of important official files and documents in a secure manner. The chat and customer support feature are also useful.

    Reviewers say compared to Comm100 Live Chat, Salesforce Service Cloud is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #13
    #13
  25. Birdeye

    (975)4.8 out of 5
    Optimized for quick response

    Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with Comm100 Live Chat:
  26. Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with Comm100 Live Chat:

    AI
    BirdEye helped our company grow as a small business. Our customer service has been more proactive than ever since we switched to BirdEye services. The text messaging feature is my favorite, because...Read more

    Reviewers say compared to Comm100 Live Chat, Birdeye is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #14
    #14
  27. ActiveCampaign

    (6,497)4.6 out of 5
    Optimized for quick response

    ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with Comm100 Live Chat:
  28. ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with Comm100 Live Chat:

    LA
    There is so much to do - many posibilities and uses. I'm still pretty new and feel that I've only put my big toe in so far. I love that there is chat support!

    Reviewers say compared to Comm100 Live Chat, ActiveCampaign is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #15
    #15
  29. Zoho Desk

    (2,686)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Comm100 Live Chat:
  30. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Comm100 Live Chat:

    Alicia J.
    AJ
    It fits perfectly with my work system, and jelps us to focus on two main approaches, customer service and further enchance our product, raising the quality of service we offer in relation to our...Read more

    Reviewers say compared to Comm100 Live Chat, Zoho Desk is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #16
    #16
  31. Zendesk Support Suite

    (2,276)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Comm100 Live Chat:
  32. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Comm100 Live Chat:

    Víctor F.
    VF
    Zendesk is a very easy going tool. You can set it up very fast and this could be really critical for a fast-growing company. Also, there are a lot of resources where you can read tips and tricks....Read more

    Reviewers say compared to Comm100 Live Chat, Zendesk Support Suite is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #17
    #17
  33. UJET

    (480)4.7 out of 5
    Optimized for quick response

    UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Comm100 Live Chat:
  34. UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Comm100 Live Chat:

    Gerardo L.
    GL
    Nice and good teps to get to a chat or email

    Reviewers say compared to Comm100 Live Chat, UJET is:

    Slower to reach roi
    Easier to set up
    Easier to do business with
    #18
    #18
  35. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Comm100 Live Chat:
  36. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Comm100 Live Chat:

    UP
    I have been using Salesforce Essentials for our customers since April 2019. I used another CRM briefly but really like SFs compatibility and robust functionality. I am an educator by training and...Read more

    Reviewers say compared to Comm100 Live Chat, Salesforce Essentials is:

    Slower to reach roi
    More expensive
    #19
    #19
  37. Salesforce Digital Engagement

    (408)4.2 out of 5

    Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with Comm100 Live Chat:
  38. Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with Comm100 Live Chat:

    Don G.
    DG
    The ability to systematically make, manage and handle leads and their tickets are the best part of it, everything you need as long as the features are turned on for you are easily accessible in one...Read more

    Reviewers say compared to Comm100 Live Chat, Salesforce Digital Engagement is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #20
    #20
  39. 3CX

    (350)4.4 out of 5

    3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with Comm100 Live Chat:
  40. 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with Comm100 Live Chat:

    Francesco S.
    FS
    interconnection between 3cx virtual machine. The way to calculate the licence cost. The possibilities to connect third-party software.

    Reviewers say compared to Comm100 Live Chat, 3CX is:

    Slower to reach roi
    Easier to set up
    Easier to do business with