# CloudLIMS Reviews **Vendor:** CloudLIMS.com **Category:** [LIMS Software](https://www.g2.com/categories/lims) **Average Rating:** 4.5/5.0 **Total Reviews:** 54 ## About CloudLIMS CloudLIMS.com offers a SaaS, in the cloud, Laboratory Information Management System (LIMS), CloudLIMS. CloudLIMS offers strong data security, complimentary technical support, product training, instrument integration, reporting templates, product upgrades, legacy data migration, and automatic data backups. CloudLIMS enables biobanks, clinical research and diagnostics, COVID-19, and cannabis testing laboratories manage data, automate workflows, and meet compliance such as ISO/IEC 17025:2017, GLP, 21 CFR Part 11, HIPAA, ISO 20387:2018, CLIA, ISO 15189:2022, and ISBER Best Practices at zero upfront cost. Our mission is to bring the efficiency of a LIMS to thousands of laboratories across the globe and digitally transform their operations to maximize their efficiency and reduce operational costs. CloudLIMS.com is a SOC 2 compliant and ISO 9001:2015 certified informatics company. Features Manage Samples: Securely store annotated sample data, track samples using barcodes, print labels, maintain sample Chain of Custody (CoC), and manage all aspects of sample genealogy, including aliquots, derivatives, and pooled samples. Manage Patients: Seamlessly manage patient data, demographic details, clinical history, and patient consent, anonymize sensitive patient data, to meet ethical and legal requirements. Patient Portal: Enable patients to self-register on the portal, place test requests, associate themselves with physicians, and download test reports as soon as they are released by your laboratory. Physician Portal: Enable physicians to enter patient data, print sample labels, associate patient records with samples, place diagnostic test requests, track request status in real-time, download test reports and invoices. Manage Tests: Manage tests and their results, maintain test CoC, validate test results, automate the calculation of complex test results, and analyze trends based on test results. You can configure flagging sets to automatically flag out-of-specification results and select one or more approvers for a test type. Furthermore, you can print labels with barcodes for multiple tests. Generate Custom Test Reports and CoAs: Generate professional test reports or Certificates of Analysis (CoA) containing sample information, test details, and test results for multiple analytes. You can generate them in a batch for multiple clients, reducing the turnaround time. You can include a QR code on CoAs and test reports for authentication and an ID to uniquely identify each CoA. Client Portal: Enable your customers to enter or upload samples in a batch, print sample labels, place test requests for multiple samples, attach notes or instructions, download invoices and test reports. Follow Regulatory Compliance: Follow HIPAA, CLIA, CAP, EU GDPR, ISO 15189:2012, GLP, ISO 20387:2018, ISO/IEC 17025:2017, 21 CFR Part 11, and ISBER Best Practices with ease. Manage Documents: Manage documents, such as SOPs, track the revision history of documents, and ensure document control. Manage Staff Training: Manage training and competency records of laboratory personnel and generate staff competency reports. This helps laboratory managers assign tasks only to the personnel with appropriate training, competency, and experience to perform them efficiently. Manage Instruments: Manage records of instruments, schedule instrument calibration, and perform preventive maintenance. CloudLIMS helps you maintain calibration and maintenance results, in addition to integrating instruments to directly load results. Manage Workflows: You can configure workflow templates using a series of steps to mirror your laboratory workflows. This functionality enforces the staff to follow standard operating procedures (SOPs) as per the laboratory guidelines. Furthermore, it enables laboratory managers to monitor the processing status, review operations, and remove bottlenecks. Manage Kits: Manage and configure kits, design barcodes for kits, and print labels. You can set reminders to receive alerts if the current number of kits is less than the specified quantity, ensuring timely ordering of kits. Manage Inventory: Manage laboratory inventory such as reagents and other consumables, import inventory records from a file, or simply scan barcodes to add new items to your inventory. Manage Package & Shipment: Track all shipments right from the origin to the destination to avoid misplacing samples. You can assign a unique ID to each incoming and outgoing shipment, associate each shipment with samples, and then check-in the incoming samples or remove the ones shipped out. Manage Services and Billing: Manage laboratory services, such as test requests, and create catalogs with defined pricing for each service offered by your laboratory. You can automate the processing of service requests once they are placed by your customers from the client portal. You can select one or multiple reasons while rejecting one or a batch of service requests. Manage Studies: Manage studies, associate them with samples, patients, and study in-charge, and generate custom study reports. ## CloudLIMS Pros & Cons **What users like:** - Users highly value the **exceptional customer support** of CloudLIMS, which enhances their overall user experience significantly. (8 reviews) - Users find CloudLIMS to be **very user-friendly** , enabling easy navigation and efficient management of lab operations. (6 reviews) - Users value the **customizable functionality** of CloudLIMS, which enhances lab operations and ensures regulatory compliance. (6 reviews) - Users value the **customizable interface** of CloudLIMS, enabling tailored solutions for unique lab operations and enhanced efficiency. (5 reviews) - Users commend the **customizable interface** of CloudLIMS, allowing for tailored solutions that enhance lab efficiency and compliance. (5 reviews) - Users find **data management seamless** with CloudLIMS, praising its ease of use and excellent customer support. (5 reviews) - Users commend the **efficient inventory management** of CloudLIMS, appreciating its tailored features for biorepositories and cannabis labs. (5 reviews) - Data Storage (4 reviews) - Time-saving (4 reviews) - Configuration Ease (3 reviews) **What users dislike:** - Users find **customization difficult** , with cumbersome criteria and initial setups not tailored for environmental laboratories. (4 reviews) - Users note a **steep learning curve** with CloudLIMS that requires training for comfortable adaptation from spreadsheets. (3 reviews) - Users find the **limited customization** options in CloudLIMS cumbersome, wishing for a more personal touch. (3 reviews) - Users experience a **steep learning curve** when transitioning to CloudLIMS, requiring training and adjustments for staff. (3 reviews) - Users experience **access limitations** with CloudLIMS, particularly with the FreeLIMS version and reliance on internet connectivity. (2 reviews) - Users note the **complex configuration** process, requiring significant modifications for effective use in environmental laboratories. (1 reviews) - Complexity (1 reviews) - Expensive (1 reviews) - Lack of Mobile Accessibility (1 reviews) - Reporting Problems (1 reviews) ## CloudLIMS Reviews ### 1. Competitive, flexible and excellent service! **Rating:** 4.5/5.0 stars **Reviewed by:** Cesar A. M. | Laboratories Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about CloudLIMS?** Hello, my name is Cesar Marquez and I direct LTL, an analytical lab situated in Rhode Island and specialized in cannabis products. Here we perform analytical tests concerning potency, pesticides, heavy metals, to name a few, and we do so within a highly regulated environment. We use CloudLIMS as management system. Having evaluated the options available on the market, CloudLIMS was the only system capable of responding to our expectations. From the moment a group of samples arrives at the lab until they are disposed of, CloudLIMS registers all steps performed and the results obtained, maintaining an updated chain of custody. It is easy to use on daily basis, with a set of default values implemented for repetitive actions. This is something that our administration and scientists appreciate. CloudLIMS facilitates the uploading of sample information directly from METRC’s Transport Manifest (METRC is the Management System chosen by Rhode Island’s DBR to overview the industry), or you can upload it from the Chain of Custody form. It also performs all required calculations for the different tests; it imports the results from different machines and formats in an agile manner, and through the pertinent algorithms, it prepares in a supervised manner, the Certificates of Analysis. Finally, the results are also communicated directly to METRC and QuickBooks, this last one for billing. CloudLIMS also has a very compelling client portal. There, our customers can not only order new pickups in a comfortable way but can also follow the analysis of samples in real time and download CoAs and QRs on demand. The client’s portal is intuitive, so new clients learn to use it almost effortlessly. Finally, CloudLIMS allows a full control of logbooks, inventory, clients and maintenance of instrumental. But in my opinion, the most important feature of CloudLIMS is their team’s professionalism, specifically their dedication and commitment. There is a dedicated team for us, and its response to any technical challenge is almost immediate, commonly in less than 24h. Any update or upgrade is implemented on demand; their team is always ready and willing to accommodate our needs. With all this in mind, I believe CloudLIMS is an incredible LIMS and I proudly recommend it. Thank you! **What do you dislike about CloudLIMS?** There is no real issue with CloudLIMS. It took a time to set it up, mainly because we required lots of personalizations and specific features. Fortunately, CloudLIMS team was there to help and the results are amazing! **What problems is CloudLIMS solving and how is that benefiting you?** CLoudLIMS adapted to our particular needs, and their customer services was there during the entire process. **Official Response from Support Cloudlims:** > Thank you so much for your kind words and for choosing CloudLIMS. It is great to know that our system's capabilities, including sample chain of custody, direct data import from analytical instruments, and compliant certificate of analysis generation, have been crucial in streamlining your processes and ensuring regulatory compliance. We're delighted that our support team was able to assist you throughout the implementation and training processes. We truly appreciate your trust in CloudLIMS and are honored to be a part of your success. ### 2. CloudLIMS Is Very User-Friendly and Easy to Navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa B. | Chemistry Laboratory Lecturer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about CloudLIMS?** I like that the CloudLIMS is very user friendly making it easy to navigate through. The customer support team was very helpful and responds to your needs very quickly. **What do you dislike about CloudLIMS?** The modules do contain more sample criteria than what is needed and is a bit cumbersome to go through and customize. **What problems is CloudLIMS solving and how is that benefiting you?** I'm using a LIMS system for educational purposes. I am teaching an Environmental Chemistry Lab and wanted to demonstrate for them the use of a LIMS system for managing the samples that they collect and to model how samples are handled in industry. ### 3. Efficient Lab Management, Amazing Support **Rating:** 5.0/5.0 stars **Reviewed by:** Harry P. | Research Assistant **Reviewed Date:** December 03, 2025 **What do you like best about CloudLIMS?** I find CloudLIMS to be exceptional in managing our lab operations efficiently from start to finish. Its easy-to-use and customizable interface stands out, allowing us to tailor the system to our unique needs while managing sample tracking, workflow, and data organization seamlessly. I appreciate the significant role it plays in maintaining compliance with critical standards such as HIPAA and ISO 15189, ensuring our lab processes align with essential regulatory requirements. The support team is remarkable, providing us with excellent assistance whenever needed, which significantly enhances our user experience. CloudLIMS excels in smooth automation of repetitive tasks, which reduces human errors and boosts our efficiency. The clear and organized presentation of data is also incredibly valuable, making our operations more transparent and straightforward to manage. The initial setup of CloudLIMS was very easy for our team, which reflects its user-friendly design. Overall, I am impressed with how CloudLIMS not only streamlines our workflows but also ensures all regulatory requirements are met, making it an invaluable tool for our lab operations. **What do you dislike about CloudLIMS?** I find that CloudLIMS could be improved by having a dedicated app instead of just a website. **What problems is CloudLIMS solving and how is that benefiting you?** I use CloudLIMS to manage lab operations comprehensively, streamlining workflows, reducing errors, ensuring compliance with HIPAA and ISO 15189 standards, and automating tasks for efficient data organization. **Official Response from Support Cloudlims:** > Thank you Harry! We’re glad CloudLIMS is helping you streamline workflows, maintain compliance, and improve efficiency, and we truly appreciate your kind words about our support team. Your feedback on a dedicated mobile app is valuable and has been shared with our product team. ### 4. Capable LIMS system that works well in a small laboratory **Rating:** 4.5/5.0 stars **Reviewed by:** Randy H. | Laboratory Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about CloudLIMS?** The software has all of the important LIMS features without the large number of user accounts required by competiting LIMS providers. The cloud based software provides easy access from any browser and because the software runs in the cloud, organizations with smaller IT budgets can save on maintaining software and data storage on site. **What do you dislike about CloudLIMS?** The initial configuration was not setup for an environmental laboratory, many of the built in fields on the sample and test screens had to be modified by CloudLIMS during the setup process. This gives the impression that they are new to environmental labs. **What problems is CloudLIMS solving and how is that benefiting you?** CloudLIMS is storing and associating traceability and QA/QC parameters with samples and batches allowing my bench sheets to be much more simplistic. The cloud based application and data storage are helping to address the vulnerability of local compute resources to attacks and hardware integrity issues. ### 5. Outstanding Support and Seamless Integration Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ali E. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about CloudLIMS?** In my experience, the most valuable feature of cloudlims has been its support. From the very beginning, we received excellent assistance with integration, which not only made the process smooth but also guided us in making informed, data-driven decisions. **What do you dislike about CloudLIMS?** We haven't encountered any issues so far. However, it's important to note that there may be additional charges for extra services, so be sure to read all the details carefully. **What problems is CloudLIMS solving and how is that benefiting you?** We are running a laboratory that serves many different hospitals and CloudLIMS allows us to integrate to multiple hospitals at the same time while keeping our workflows. **Official Response from Support Cloudlims:** > Thank you, Ali! We’re glad to hear that our support team and seamless integration made your experience with CloudLIMS smooth and impactful from the start. Regarding additional charges for extra services,” we strive to keep our prices competitive, and also offer a host of complimentary services with all our pricing plans. Most of our customers don’t have to pay anything over the subscription fee because of the free services we provide to help them maximize ROI and minimize the total cost of ownership. ### 6. Cloud Based LIMS Review for Biobank **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about CloudLIMS?** Sanguine, a commercial biobank founded in 2010 in Waltham, Massachusetts, follows a decentralized model by collecting biospecimens directly from patients in their homes. We provide a wide range of samples—blood, plasma, PBMCs, saliva, urine, and tissue—to support both clinical and translational research. To handle the growing complexity of our operations and consistently deliver high-quality, well-annotated samples, we began evaluating LIMS solutions and ultimately selected CloudLIMS after a thorough review process involving multiple stakeholders. Prior to CloudLIMS, we relied on spreadsheets and disconnected tools to manage client requests and sample processing. This fragmented approach soon proved inefficient, especially as our need to track aliquots, retrieve samples, generate client reports, and optimize storage capacity increased. The CloudLIMS team ensured a smooth and rapid implementation, tailoring the system to our requirements—from request intake to sample processing, aliquot management, storage, and shipments. Today, we manage more than 100,000 sample units in CloudLIMS, and despite this scale, the storage module remains highly responsive. The system’s ability to visually represent storage units and boxes has further simplified inventory management. CloudLIMS has also enhanced our data management capabilities. We can now create custom reports, seamlessly export data to Excel, and view search results with more than 5,000 records—functionalities not previously available to us. Since adopting CloudLIMS, we have experienced reduced turnaround times, streamlined biospecimen lifecycle management, and fewer manual errors. It has become an integral part of our daily operations, and we are very satisfied with our decision to implement it. We confidently recommend CloudLIMS to any biobank seeking a comprehensive and flexible LIMS backed by a skilled and supportive team.Troubleshooting and enhancement was not an additional charge. **What do you dislike about CloudLIMS?** Like most new systems, there is a learning curve. But the CloudLIMS team helped guide us in the right direction **What problems is CloudLIMS solving and how is that benefiting you?** CloudLIMS has also transformed our data management capabilities. We can now generate custom reports, seamlessly export data to Excel, and view search results with more than 5,000 records—features not previously available to us. Importantly, system configuration, troubleshooting, and enhancements were provided at no additional cost, reflecting CloudLIMS’ strong commitment to customer success. Since adopting CloudLIMS, we have achieved faster turnaround times, streamlined biospecimen lifecycle management, and significantly reduced manual errors. It has become integral to our daily operations, and we are very satisfied with our decision to implement it. We strongly recommend CloudLIMS to any biobank seeking a comprehensive, flexible LIMS backed by a skilled and responsive support team. ### 7. Great experience with CloudLIMS, a solid partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about CloudLIMS?** We are a commercial biobank operating a decentralized collection model, collecting biospecimens directly from patients at their residences. Our work spans a wide range of sample types, including blood, plasma, PBMCs, saliva, urine, and tissue, to support diverse clinical and translational studies. To manage these complex workflows and deliver high-quality, well-annotated samples to our clients, we sought a robust LIMS and, after evaluating several options, selected CloudLIMS. Before CloudLIMS, we relied on spreadsheets and manual tools to handle client requests and sample processing. This approach quickly proved inefficient for managing aliquots, tracking storage, and generating client reports. Since implementing CloudLIMS in 2022, we now have an integrated system that addresses these needs effectively. The CloudLIMS team worked closely with us to ensure a smooth implementation and tailored the system to our requirements, from managing client requests and processing samples to handling aliquots, storage, and shipments. Today, we manage over 60,000 storage units in CloudLIMS, and even with large volumes, the system performs reliably and loads quickly. Features such as the Quick View functionality make it easy to navigate our inventory. CloudLIMS has also enhanced our reporting and search capabilities. We can now generate custom reports, export data seamlessly, and display thousands of records in search results—capabilities we lacked previously. Importantly, CloudLIMS configured the system to our needs at no additional cost and provided excellent support throughout the process. Since adopting CloudLIMS, we have seen meaningful improvements, including reduced turnaround times, streamlined biospecimen lifecycle management, and fewer manual errors. CloudLIMS has become an essential part of our operations, and we are confident in recommending it to any biobank seeking a LIMS solution supported by a responsive and knowledgeable team. **What do you dislike about CloudLIMS?** One area for improvement is the initial learning curve that comes with transitioning from spreadsheets to a full LIMS platform. While expected, it does require some training and adjustment for staff to get fully comfortable. Additionally, although CloudLIMS performs reliably overall, searches and reports involving very large datasets can occasionally take a little longer to load, which is understandable given the volume of records being managed. **What problems is CloudLIMS solving and how is that benefiting you?** As mentioned, since adopting CloudLIMS, we have seen meaningful improvements, including reduced turnaround times, streamlined biospecimen lifecycle management, and fewer manual errors. CloudLIMS has become an essential part of our operations. ### 8. The journey of system conversion from paper to paperless **Rating:** 4.0/5.0 stars **Reviewed by:** Treyzo M. | Laboratory Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about CloudLIMS?** Well once you enter the software it is user friendly and easy to navigate. The training on using Cloudlims due to the simple structure can flow easily and be integrated into the current system and with the inventory sections and other onboarding features data can be stored easily for daily use. The system can be used for everyday processes within the lab space to provide the service the clients require and solve their issues in a timely manner plus with the best customer service in the world , our questions can be answered in real time and we can in turn be of great service to our internal and exterrnal client base. **What do you dislike about CloudLIMS?** I believe the restrictions on customizability would be a little downside but otherwise the pros outweigh the cons as it is a really great system **What problems is CloudLIMS solving and how is that benefiting you?** The inventory is now digital and easy to access so that in turn helps with the ordering process and general keeping up with the stock taking, also the logging of jobs is now done by using the LIMS so we no have a database of our client base we can access in real time, from any place which is a big win for us. **Official Response from Support Cloudlims:** > Thank you for sharing your experience, Treyzo! We're delighted that CloudLIMS has made your shift to a digital system seamless and that you're finding value in its usability, integration, and inventory features. We're especially glad our support team has been able to assist you in real time—that’s exactly the kind of service we aim to provide to our valuable customers like you. We’d love to hear more about the specific customization features you need. We'll do our best to accommodate them in future versions of our product. ### 9. Customizable LIMS system aids our academic research laboratory record-keeping **Rating:** 4.0/5.0 stars **Reviewed by:** Leslie C. | Assistant Professor of Medicine, Division of Regenerative Medicine, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about CloudLIMS?** The ability to customize the information stored for biological samples, how it's displayed and who has access to see it, is very useful for our small laboratory operation. Once the platform is customized for your lab's needs, banking and recording information about clinical samples is easy and reports can be generated quickly. **What do you dislike about CloudLIMS?** The FreeLIMS version has some limitations which can restrict consistent access to the database, but the full CloudLIMS version cost may be out of reach for small academic labs. **What problems is CloudLIMS solving and how is that benefiting you?** Maintaining a reliable inventory of clinical samples, with HIPAA-compliant platforms. ### 10. Customization and Responsiveness is a big highlight **Rating:** 4.5/5.0 stars **Reviewed by:** Olivia L. | Biospecimen Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about CloudLIMS?** The team is very responsive to any question or issue I may have, additionally they're very friendly. I appreciate how open they are to integrating other programs to make our data management easier as well. **What do you dislike about CloudLIMS?** There is learning curve as with any LIMS **What problems is CloudLIMS solving and how is that benefiting you?** We needed a LIMS system to manage all clinical data and storage information for samples in our biobank, and CloudLIMS has provided a service that organizes it all nicely for us ### 11. ClouldLIMS for Biorepositories **Rating:** 4.5/5.0 stars **Reviewed by:** Carolyn D. | BioSpecimen Quality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about CloudLIMS?** CloudLIMS is a great platform for inventory management specifically for biorepositories. Many LIMS platforms are specific towards hospital symptoms and large laboratories, but CloudLIMS offers a platform specifically for biospecimen banking. **What do you dislike about CloudLIMS?** So far, we have found CloudLIMS very user friendly. Also, tech support is responsive. **What problems is CloudLIMS solving and how is that benefiting you?** We are using CloudLIMS to track laboratory and biospecimen inventories. ### 12. CloudLIMS a quality LIMS you can Trust **Rating:** 5.0/5.0 stars **Reviewed by:** Ronel C. | Head of Laboratory, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2024 **What do you like best about CloudLIMS?** The CoA template was configured to accommodate our requirements, such as the inclusion of all critical client and sample information and a tabular view of all analytes and their observed values, with each cell of the table designed to capture values based on specific test types. For this, the CloudLIMS team worked closely with us to fully align the CoA template with our expectations. CloudLIMS automated calculations and used in-built logic and complex algorithms to achieve this. **What do you dislike about CloudLIMS?** The only downside for using cloudLIMS is the internet connection. **What problems is CloudLIMS solving and how is that benefiting you?** The CloudLIMS team configured the solution’s service and billing module to enable us to generate and send invoices to customers in our preferred layout and format. CloudLIMS incorporated a digital signature into the invoice template, allowing us to validate invoices before sending them to our customers. The service and billing module has streamlined invoicing and made it significantly easier for us to track payments. **Official Response from Support Cloudlims:** > Thank you so much for your review, Ronel. Happy to hear that the CoA template configuration met your needs and that the service and billing module has streamlined your invoicing process. We look forward to supporting your lab in its continued success! ### 13. Solid LIMS Platform with Room for Customization **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about CloudLIMS?** I do like that we can customize the LIMS to the way we like it. **What do you dislike about CloudLIMS?** The customizability has some limitations. I wish we could make the LIMS look more personal. **What problems is CloudLIMS solving and how is that benefiting you?** We has a problem of being no being able to organize our stuff well. This has helped us to collate everything in one place that can be accessible to people in the lab. **Official Response from Support Cloudlims:** > Thank you for taking the time to share your experience! We're glad to know that you appreciate the flexibility CloudLIMS offers and that you’ve been able to tailor it to your lab’s workflow. We understand there are always opportunities to improve, especially in terms of personalization, and we’re continuously working to expand our customization options. Please share more details about the specific customization features you're looking for. We'll do our best to incorporate them into our product. ### 14. Cloud LIMS Has It All! **Rating:** 5.0/5.0 stars **Reviewed by:** Scarlette W. | Quality and Compliance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about CloudLIMS?** As the Quality and͏ Compliance Manager of a cannabis laborat͏o͏ry in California͏, I cannot recommend Clou͏d͏LIMS highly enough for streamlining our operations and enhancing our overall efficiency. The sof͏t͏ware has signific͏antl͏y im͏proved our m͏an͏agement processes w͏ith vers͏atile modules, great customer service, a user-friendly interface a͏nd unmatched customization options.͏ Since͏ we started us͏ing Cloud ͏LIMS, their custo͏mer support h͏as been outs͏tanding. They offer det͏aile͏d demonstrations͏ of features so we can customize them to our needs, they quickly addre͏ss all que͏stions, and have made tour trans͏ition and implementation a smooth͏ process. Their ong͏oing͏ assistance is remark͏able – always quick to͏ respond and͏ proactive in helping with any customizat͏ion r͏equests or issu͏es that͏ arise. What drove us to choose CloudLIMS over competitors was their wide array of available modules catering to every need we could have in our laboratory. **What do you dislike about CloudLIMS?** With CloudLIMS being a user-customized LIMS the setup can be a bit daunting. Our past systems were setup by the companies, but this process took months and thousands of dollars. Having the ability to setup CloudLIMS on our own was a more cost-saving way to go about the process, despite having to spend the time doing the data entry and module setup yourself. **What problems is CloudLIMS solving and how is that benefiting you?** CloudLIMS has helped improve our laboratory tremendously with the increased traceability and documentation it has provided. Allowing us to keep track of our consumable, solvent and standard inventory has helped us visaully keep track of how much stock we have on hand of each, which has greatly helped in assisting us with our ordering process to ensure we never run out of something we need. In addition, documentation of instrument maintenance routines in the system has allowed us to stay on track with our maintenance schedule, improving the functionality of our instruments and in turn the overall throughput of the laboratory. **Official Response from Support Cloudlims:** > Thank you for your detailed review, Scarlette. We are delighted to hear that CloudLIMS has significantly improved your management processes and enhanced your laboratory's efficiency. Thanks for your feedback about the initial setup. We appreciate your patience and effort in making a cost-effective choice for your lab. We are here to support you every step of the way. ### 15. CloudLIMS has made iMed Laboratories sample and report management easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about CloudLIMS?** Sample management and being able to populate data made easy. Customer support is quick. **What do you dislike about CloudLIMS?** Nothing. I am still learning CloudLims system **What problems is CloudLIMS solving and how is that benefiting you?** Sample management and reporting. **Official Response from Support Cloudlims:** > Thank you for the 5-star rating and for taking the time to share your feedback! We’re pleased to hear that CloudLIMS has simplified sample and report management for iMed Laboratories and that our support team has been quick to assist. ### 16. Setting up CloudLIMS **Rating:** 4.5/5.0 stars **Reviewed by:** Timea M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about CloudLIMS?** We have signed up for the free version of CloudLIMS. It is a LIMS platform that has quite a lot of functionalties that are already built out. We liked that here is a low cost starting option that can later be converted into a higher cost (one time pay per year) with full functionality asour lab grows. We did like the transparent feaures, graphic design and the connectability of the various modules such as samples, tests, worklfows, inventory and so on. It is all there, what we needed to do is customize them for oour laboratories workflow, storage, test recepies. The est up is relatively easy, however it takes time (just because we want o make sure we set al items properly for the lab.) The support team is available, less so for the free version, however we get support as needed. **What do you dislike about CloudLIMS?** Must I ran into is related to limits. How many inventory items, or process steps I could set up or what options I could choose. I which there would be a larger limit and more access to customization such as have access to enter weighing or drying or sinocation as part of a test procedure at set up. Support response seems to be overnight which further slows the set up process. **What problems is CloudLIMS solving and how is that benefiting you?** There is one step that has a coding error, which they are looking into. Namely setting up the test flow, I got an issue with deleting a workflow, the system goes into endless thinking, only responding after restart or reload. **Official Response from Support Cloudlims:** > Thank you for your detailed review! We're delighted to hear that you find the functionalities, transparent features, graphic design, and connectivity of CloudLIMS beneficial for your lab. It's great to know that our solution is meeting your needs and that the support team has been able to assist you. You would agree, all free products have some limitations, which are removed once a user upgrades to the full version. However, we appreciate your feedback on these limitations and the customization options. We are continually working on enhancing our LIMS and will take your suggestions into account. Regarding the support response time, we strive to provide timely assistance and will look into ways to improve this for our free version users. ### 17. CloudLIMS - A solution to keep environmental lab management worries at bay **Rating:** 5.0/5.0 stars **Reviewed by:** Naima P. | Technical Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about CloudLIMS?** There are quite a few things that come to my mind: First and foremost, CloudLIMS has a neat and intuitive UI which makes it easy to use. Secondly, it’s highly configurable. And I would be remiss if I didn't mention their remarkable support team; they have been consistently helpful whenever we've had questions. **What do you dislike about CloudLIMS?** The two-factor authentication is enabled for logging into CloudLIMS. At times, the OTP takes longer than expected to reach us. **What problems is CloudLIMS solving and how is that benefiting you?** CloudLIMS is rich in functionality. We needed the product configured to match our work environment and the CloudLIMS team did it in two weeks. We needed our CoAs to be a single-page report to include our logo, address, US EPA lab number, report title, client information and sample details, analysis results, technician details, QC notes, the authorized signatory, and a footnote. We got exactly what we needed. CloudLIMS has significantly improved our operations and reduced our turnaround time (TAT). **Official Response from Support Cloudlims:** > Thank you so much for your review! We're thrilled to hear that you find our UI intuitive and easy to use and that you appreciate the configurability of CloudLIMS. We understand the importance of a timely OTP, and our team is actively working to improve this aspect to ensure a smoother login experience. ### 18. CloudLIMS is an excellent and versatile LIMS system that meets the needs of my laboratory **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin C. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about CloudLIMS?** At Chipsa Hospital, our clinical processes involve next-generation sequencing, optical genome mapping, proteomics, and digital pathology. Our workflow involves receiving samples from physicians, storing them prior to analysis, testing samples, and reporting test results to the physicians. Sometimes, we receive multiple samples collected from the same patient at different time points. We are also setting up a new genomics laboratory for sample collection and storage. We were looking for a LIMS that can mirror our existing and new workflows seamlessly and adapt to changes over time. Selecting a LIMS vendor was a daunting task but my previous positive experience with CloudLIMS has tipped the scale in their favor. We evaluated LIMS solutions from several vendors, including Thermo Fisher and Labware, and ultimately chose CloudLIMS. CloudLIMS stood out for its functionality and comprehensive range of complimentary services. The ROI is excellent with CloudLIMS. Their customer support team has been consistently responsive and supportive in all our interactions. We are happy to recommend CloudLIMS to any lab looking for versatile and extensible LIMS that offers great value for money. **What do you dislike about CloudLIMS?** In the past creating dashboards was not a trivial undertaking. I would like to see this corrected in future versions of the software. **What problems is CloudLIMS solving and how is that benefiting you?** It is enabling us to manage teh flow of samples from the hospital to the testing laboratory and the subsequent reporting of results for these samples back to the hospital. **Official Response from Support Cloudlims:** > Thank you for your review and feedback. We are thrilled to hear about your experience with CloudLIMS, and appreciate your recommendation. ### 19. CloudLIMS use in a chemistry laboratory **Rating:** 4.0/5.0 stars **Reviewed by:** Aisling S. | Laboratory Technical and Quality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about CloudLIMS?** CloudLIMS is used daily in work for logging all samples, tests, and to generate test reports. CloudLIMS was implemented in the lab to allow a system to have all tests in one places where sample numbers could be assigned and testing tracked alongside the sample numbers. **What do you dislike about CloudLIMS?** CloudLIMS has a large customer base so while they respond quickly to queries sometimes resolution or new features can take a while to be implemented. **What problems is CloudLIMS solving and how is that benefiting you?** Recently CloudLIMS integrated the feature of report numbers being automatically generated on the test reports as they are generated. Previously we had to have a separate log to track report numbers and manually had to add them to the reports. Which occassionally meant reports had to be regenerated to attach the correct report number. **Official Response from Support Cloudlims:** > Thank you for taking the time to share your feedback with us! We're thrilled to hear that our platform streamlines your daily work by efficiently managing sample logging, testing, and report generation. Your feedback regarding our customer service response time and feature implementation is invaluable to us, as we continuously work to enhance our services to better serve your needs. Thank you. ### 20. Customizable LIMS system requiring dedicated time **Rating:** 4.5/5.0 stars **Reviewed by:** Carol L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about CloudLIMS?** CloudLIMS is very customizable in what columns are shown and what is being reported. The customer service is really good, we ask for certain features and they do their best to give it to us. The response time is also very fast. **What do you dislike about CloudLIMS?** Editting it for our lab purposes is a long and tedious process. There aren't readily used templates that can be copied to other groups. **What problems is CloudLIMS solving and how is that benefiting you?** CloudLIMS will digitalized our data and give us more accountablility/historical tracking of what employees do. ### 21. CloudLims - a very easy software to use **Rating:** 5.0/5.0 stars **Reviewed by:** Nick F. | Technical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about CloudLIMS?** What I like in CloudLIMS is its user-friendly interface and comprehensive data management capabilities. The platform makes it easy to organize and access lab data, streamlining workflows and improving efficiency among the team **What do you dislike about CloudLIMS?** I like everything about CloudLims, it s very useful software to have **What problems is CloudLIMS solving and how is that benefiting you?** Speed Customer Service Easy to use Functionality **Official Response from Support Cloudlims:** > Thank you for your kind words and for taking the time to share your experience with CloudLIMS! We are delighted to hear that you find our solution user-friendly and that it makes your life easy by streamlining workflows and improving efficiency. ### 22. CloudLIMS - A true value addition to our cannabis lab **Rating:** 5.0/5.0 stars **Reviewed by:** Aryan K. | Biotechnology, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2023 **What do you like best about CloudLIMS?** We provide third-party cannabis testing services. Every other LIMS we considered nickel-and-dimed us for CoA template setup, instrument integration, and staff training. CloudLIMS didn't impose these fees, alleviating financial concerns. With CloudLIMS, reporting test results to regulatory agencies is super easy and quick. Additionally, the CloudLIMS team consistently offers assistance and doesn't hesitate to walk the extra mile to fulfill our stringent testing and reporting needs. CloudLIMS stands out for being both cost-effective and feature-rich. **What do you dislike about CloudLIMS?** The system's session timeout is somewhat restrictive. After a while, the platform prompts a session expiration. It would be good if there is an option to extend the session duration, allowing users a bit more flexibility in completing tasks without worrying about losing their progress. **What problems is CloudLIMS solving and how is that benefiting you?** Prior to using CloudLIMS, we were mired in tonnes of manual tasks. For instance, our instruments were not integrated, so our staff had to perform manual entry of data. With instrument integration, we no longer have to allocate staff to transfer data from our instruments to CloudLIMS. Now data is accurately and consistently recorded in the LIMS, empowering us to make decisions without errors. And the automation doesn’t stop there. The product also has the functionality to auto-calculate complex test results, saving us significant time and effort. CloudLIMS-driven automation has not only reduced our reliance on staff but also enhanced our data integrity. ### 23. A 5/5 for CloudLIMS for Developing Such a Great Product for Cannabis and Hemp Testing Labs **Rating:** 5.0/5.0 stars **Reviewed by:** Emily J. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about CloudLIMS?** After thoroughly examining numerous vendors, we ultimately selected CloudLIMS. What stood out the most about CloudLIMS was their comprehensive understanding of our needs. The CloudLIMS team provided excellent assistance in integrating all our instruments and software systems with the LIMS system. They tailored the CoAs precisely according to our preferences. CloudLIMS has made our lab life much easier than it ever was before. **What do you dislike about CloudLIMS?** Our experience so far has been great, no complaints. **What problems is CloudLIMS solving and how is that benefiting you?** We were looking for a reliable LIMS for our cannabis and hemp testing facility that can integrate with our existing instruments and software systems to save our staff from doing petty data transfer work. We found this capability in CloudLIMS. This integration eliminated data silos and helped us visualize all data in one place, which enabled us to make error-free decisions and improve our operational efficiency dramatically. Secondly, CloudLIMS went above and beyond in tailoring our Certificates of Analysis (CoAs) exactly to our requirements. This level of customization has enabled us to present our CoAs in a standardized and professional manner to our clients and regulatory authorities. **Official Response from Support Cloudlims:** > Thank you for your review of CloudLIMS! We highly value your feedback and are delighted to hear about your positive experience with our solution. ### 24. Customer service is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2023 **What do you like best about CloudLIMS?** Customer service is a big deal to me, and every time I have a request or question, they're super quick and transparent with the answer. **What do you dislike about CloudLIMS?** It's hard to think of something I dislike, they've overall been excellent. **What problems is CloudLIMS solving and how is that benefiting you?** Use for our clients, making it more user friendly **Official Response from Support Cloudlims:** > Thank you so much for taking the time to share your thoughts on CloudLIMS! It's fantastic to know that our commitment to excellent customer service has made a positive impression on you. We're also pleased to learn that you find CloudLIMS excellent and user-friendly. And, we'd like to let you know that we're committed to continuously improving our solution to meet and exceed your expectations. Thanks again! ### 25. Exceptional Support and an Outstanding LIMS for Clinical Research Labs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about CloudLIMS?** What I like best about CloudLIMS is exceptional support coupled with outstanding product features. The team at CloudLIMS configured the product according to our specific requirements, making it a perfect fit for our glycan data storage and management needs. After configuration, thanks to the product’s intuitive and user-friendly interface, we were able to operate the system seamlessly. If you're in search of a LIMS that could be easily tailored to your needs and would be loved by your team, I would recommend CloudLIMS. **What do you dislike about CloudLIMS?** Nothing as such. Their support is always just a call or an email away, which is something I truly cherish. **What problems is CloudLIMS solving and how is that benefiting you?** CloudLIMS has become a vital tool in our research, facilitating the characterization and profiling of blood samples for glycan analysis. CloudLIMS transformed our data management capabilities exactly as we envisioned. Before using CloudLIMS, we struggled with organizing and storing the vast amount of data generated during our glycomics experiments. With CloudLIMS, we now have a platform that allows us to efficiently save and manage all our glycan samples and reports seamlessly, enabling us to collaborate with all stakeholders. This seamless data storage, search, and retrieval has not only saved us time but also made our data fit for research purposes. Furthermore, CloudLIMS has optimized our data analysis processes, enabling us to offer better and more timely services to our clients. **Official Response from Support Cloudlims:** > Thank you for your valuable feedback! We are thrilled to hear that CloudLIMS has become a vital tool in facilitating your research on blood samples for glycan analysis. We look forward to our continued association. ### 26. Excellent resource for sample management! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about CloudLIMS?** CloudLIMS has been a valuable tool for organizing and managing samples in our lab. It offers everything we need in a LIMS and is super easy to use. I highly recommend this product! **What do you dislike about CloudLIMS?** I really don't have anything negative to say about CloudLIMS. Easy to use, customer service is excellent, it has everything we need for managing information. **What problems is CloudLIMS solving and how is that benefiting you?** Keeping our sample information secure and organized is reassuring and one less thing we have to worry about. **Official Response from Support Cloudlims:** > Thank you so much for taking the time to share your positive experience with CloudLIMS! We are thrilled to hear that our LIMS has proven to be a valuable tool for organizing and managing samples in your lab. It's fantastic to know that you find CloudLIMS easy to use and that it provides everything you need in a LIMS. Thank you for choosing CloudLIMS. ### 27. Impressive product and an exceptionally dedicated team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2023 **What do you like best about CloudLIMS?** The outstanding aspects of CloudLIMS that impress us the most are robust product functionality and the dedication of the CloudLIMS team in meeting our unique requirements. The standout feature for us is the capability to trace the parent-child relationship of samples and efficiently handle patient information, including consent records. **What do you dislike about CloudLIMS?** Our experience has been nothing but positive. **What problems is CloudLIMS solving and how is that benefiting you?** Tracking the parent-child relationship of every sample and furnishing clients with essential information proved to be a significant obstacle for us. A dependable system that could efficiently manage and track data associated with each sample was vital for delivering samples to researchers effectively, both from academia and industry. CloudLIMS effortlessly helped us conquer these operational challenges. The software's intuitive interface facilitated swift adoption by our team, and the invaluable customer support from the CloudLIMS team promptly addressed any issues we encountered. **Official Response from Support Cloudlims:** > Thank you for taking the time to share your valuable feedback. We are thrilled to hear about your positive experience with our software and team. At CloudLIMS, we strive to provide a comprehensive and efficient solution to meet the unique requirements of our customers, and your satisfaction is a testament to our commitment. If you have any further feedback or suggestions, please don't hesitate to let us know. We are always looking for ways to improve and provide the best possible experience to our valued customers like you. ### 28. CloudLIMs for Biobanking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about CloudLIMS?** CloudLIMS is accessible anywhere, any time, as long as there is internet connection which allows more flexibility to use amongst our team. It is also configurable on multiple levels so no matter what kind of operations the end-user is running, CloudLIMS is more than likely to achieve your operational needs. Technical support is also supportive, ensuring the customer feels comfortable and competent using the application by consistent communication and regular meetings with fast response times too. **What do you dislike about CloudLIMS?** There are a couple refinements that can be made, such as the arrangement of columns for some windows, the data types, and additional statuses (sample collected, sample picked up, sample received, etc) to track samples through its chain of custody/workflow. However, CloudLIMS has always been willing to take this kind of feedback to their product management team to continue improving the product. **What problems is CloudLIMS solving and how is that benefiting you?** Our information is vital to support to future research so it is a high priority for our facility to ensure our data is secure and accurate. It is also a solution to improve our workflow to reduce time manually updating databases, handwriting forms, and manually assigning codes to subjects and samples. With the implementation of CloudLIMS, we are able to have a much more seamless workflow with transparency throughout our entire facility on the chain of custody of samples, our inventory, the progress of our accruals to keep track of metrics, and much more. ### 29. Customizable and affordable LIMS system for small laboratory **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about CloudLIMS?** The various options available have allowed us to tailor it to our specific needs and this has greatly enhanceed our workflow efficiency. We appreciate the effort put into developing a system that can be adapted to dfferent user requirements. **What do you dislike about CloudLIMS?** The system loading speed can be quite slow occasionally and these delays can sometimes be frustrating, especially when we're working on time-sensitive tasks. **What problems is CloudLIMS solving and how is that benefiting you?** The sytems has been helping us in organizing patient information and effectively archive the clinical samples. ### 30. CloudLims is very flexible in customizations but it requires a lot of time to customize. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2023 **What do you like best about CloudLIMS?** The amount of customization in CloudLims makes it versatile and flexible. This could make it work in almost every field from science to engineering to computer science. One can even personalize it to make it more efficient than LIMS once enough time is given to customize and personalize it. **What do you dislike about CloudLIMS?** I found that CloudLims customization could be a very difficult for newcomers especially for experts and website editors themselves. It takes alot of time to learn unless one is professional at computer science and programming. Currently, one of our personnel is handling the large editing process on the CloudLims website. **What problems is CloudLIMS solving and how is that benefiting you?** CloudLims will make it so that everything from samples, labs, and reports can be done online and at a fast pace. This way just need to login online where everything is at. Once editing is done, we can even have all the reports made easier, simplified, and sent out. This editing process also makes it easier for future editing and transition that needs to be made. ### 31. Impressed with CloudLIMS: A Flexible, Scalable, and Affordable Solution for Biobanking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about CloudLIMS?** CloudLIMS is a flexible and scalable solution for managing our biorepository. What we found the most remarkable about CloudLIMS is its ability to exactly mirror our freezers. We were also impressed with the product’s capabilities, ease of use, and security features. In addition, it comes with a variety of additional services at no extra cost that significantly simplifies our daily operations. What’s incredible is that despite providing a high level of functionality and support, the pricing of the product is remarkably competitive. **What do you dislike about CloudLIMS?** I can’t think of anything we dislike about the product or the services provided. **What problems is CloudLIMS solving and how is that benefiting you?** I can not think of anything we dislike about the product or the services provided. ### 32. User-Friendly, Application-focused Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tanmay G. | Senior Manager - Techno Commercial, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about CloudLIMS?** CloudLIMS is a user-friendly, easy-to-understand and simplistic platform that can be used by even non-tech-savvy individuals **What do you dislike about CloudLIMS?** We wish we had known about CloudLIMS earlier. CloudLIMS can work better on its brand-building. **What problems is CloudLIMS solving and how is that benefiting you?** CloudLIMS enables tracking of our incoming and stored biospecimens, thus providing us with end-to-end traceability. ### 33. CloudLims is a great online database to use for patient-related services. **Rating:** 4.5/5.0 stars **Reviewed by:** Julia L. | Laboratory Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about CloudLIMS?** Cloudlims is super straightforward and can be tailored to include various fields based off of different requisition forms from different sponsors for various projects. **What do you dislike about CloudLIMS?** One thing I dislike is that after 20 minutes Cloudlims will tell you that your time has expired so none of your information will save. I wish it would allow us to stay logged in for longer. **What problems is CloudLIMS solving and how is that benefiting you?** One thing we recently did is that we managed to find a way to send out our reports after our pathologists have finished scoring. This way, it is only a one-step process through CloudLims. ### 34. Great Option for Biorepository Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2022 **What do you like best about CloudLIMS?** I like that you can customize CloudLims easily to fit your needs. If anything doesn't fit well the CloudLims team is quick to help change settings and make it work. **What do you dislike about CloudLIMS?** There are quite a few options that I don't need/understand fully. I found it challenging to go in and customize forms or views for example, just because there were so many options. I wish there were a basic level where those things were turned off or not showing already. **What problems is CloudLIMS solving and how is that benefiting you?** CloudLIMS allows us to organize our samples and have a proper chain of custody. We now know precisely where our samples are vs just having them on a spreadsheet. ### 35. Excellent overall for laboratory sample storage **Rating:** 4.5/5.0 stars **Reviewed by:** Felix W. | Genomics Laboratory Technition, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about CloudLIMS?** Easy and accessible user interface that allows for easy and fast sample and sample detail logging, along with straightforward downloading of sample data and information in multiple formats. **What do you dislike about CloudLIMS?** The only issue with cloudlims is the speed can sometimes be a bit slow to respond when logging details during certain periods of the day. Cloudlims staff however are helpful in working to sort the issue. **What problems is CloudLIMS solving and how is that benefiting you?** Cloudlims is solving a lot of issues. Sample details are easily stored and accessed, eliminating the need for sprawling spreadsheets, and CSV files can be downloaded for use with other systems. ### 36. CloudLIMS has worked exceptionally well for our business. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about CloudLIMS?** Ease of use. User-friendly interface and good customization options. customer service has always been available and prompt to answer questions. **What do you dislike about CloudLIMS?** Not much negative to say. We have had the odd slowdown or system going down but the issue was quickly resolved with an e-mail to tech support. **What problems is CloudLIMS solving and how is that benefiting you?** We needed quick implementation of a system to track our samples and clients in a secure, readily accessible way. CloudLIMS solved this for us. ### 37. The one on one support to set up a personalized LIMS dashboard was very helpful. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2022 **What do you like best about CloudLIMS?** Personalized support and customized LIMS for my specific use case. **What do you dislike about CloudLIMS?** Some of the solutions are a little bulky and take a lot of steps to implement. **What problems is CloudLIMS solving and how is that benefiting you?** I use CloudLIMS as a sample inventory solution. It is dynamic and can support the various characteristics that I need to track. ### 38. The entire process has been very easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Hannes V. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2022 **What do you like best about CloudLIMS?** It is ready to run and affordable to startup companies. **What do you dislike about CloudLIMS?** IN comparison with other systems? Nothing, but there is an advantage to meet in person, which is not possible. **What problems is CloudLIMS solving and how is that benefiting you?** CloundLIMS is already 95% ready as-is for us to use. ### 39. Very nice interface and data tracking, Can be a little slow sometimes **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel M. | Genomics Laboratory Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about CloudLIMS?** The interface is very good, Can be configured in a number of different ways to suit our needs. we use it to track a lot of our data. **What do you dislike about CloudLIMS?** It can be very slow at executing actions sometimes. It has gone down fully once in 5 months but they got it running again within an hour. **What problems is CloudLIMS solving and how is that benefiting you?** Tracking data. recording information about our samples. ensuring that we follow procedure. Tracking samples throughout our process. It is faster and more accurate than how we used to track samples ### 40. CloudLIMS is decent **Rating:** 4.0/5.0 stars **Reviewed by:** Clodagh M. | Lab technician, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about CloudLIMS?** It is a handy way to store lab information, add sample info and generate reports. I like the interface, the cloud logo when it is loading is cute. **What do you dislike about CloudLIMS?** I don't like how samples cannot be deleted easily. If a sample is added by mistake it causes more difficulty than necessary **What problems is CloudLIMS solving and how is that benefiting you?** Before using CloudLIMS, generating COVID reports from customer samples took a lot longer and was more tedious. CloudLIMS allows us to save time and effort ### 41. Very Intuitive and Useful for many different stages of the lab process **Rating:** 5.0/5.0 stars **Reviewed by:** Shane F. | Genomics Laboratory Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about CloudLIMS?** Easy to use. Makes often difficult tasks such as sample tracking and data entry much easier. Multiple modules within the software allow for versatility. Makes recording and tracking the operators and time for the execution of lab tasks seamless. **What do you dislike about CloudLIMS?** Sometimes issues with speed, particularly for data entry. But honestly, these issues are pretty rare **What problems is CloudLIMS solving and how is that benefiting you?** Much clearer recording of data and logging of tasks, making looking for this information a much more efficient process ### 42. Powerful tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about CloudLIMS?** CloudLims is a powerful tool for organizing sample various sample data, accelerator of sample managing and finding in daily lab routine. **What do you dislike about CloudLIMS?** Sometimes, a bug in the program occurs, and data needs to be retyped. **What problems is CloudLIMS solving and how is that benefiting you?** It offers quick sample findings in the daily routine. ### 43. Efficient and secure data management system **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah N. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about CloudLIMS?** Easy and accessible system to use. Nice design **What do you dislike about CloudLIMS?** May not have all tools desirable when using system **What problems is CloudLIMS solving and how is that benefiting you?** Addition of new tools, providing new updates which will fix minor bug issues ### 44. Modern LIMS for modern company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2022 **What do you like best about CloudLIMS?** The user interface is friendly to the users and it is quite colorful. Access tabs are easily accessible and it can be easily accessed from any web browser without a dedicated application. **What do you dislike about CloudLIMS?** There is little to no downside honestly but sometimes speed is an issue. **What problems is CloudLIMS solving and how is that benefiting you?** CloudLIMS have solved the gap of needing a LIMS to insert and track samples receipt to the entire lab workflow process to reporting. ### 45. Great for inventory tracking for startup **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2022 **What do you like best about CloudLIMS?** Able to adjust workflow accordingly to our business needs and requirements well **What do you dislike about CloudLIMS?** Getting help from CloudLIMS to assist in support work and troubleshooting. **Recommendations to others considering CloudLIMS:** If you do not have someone strong internally in IT, it is hard to get fast response from CloudLIMS. **What problems is CloudLIMS solving and how is that benefiting you?** Laboratory Inventory Management as well as assisting in sample receipt processing. ### 46. Comprehensive Health Biobank **Rating:** 5.0/5.0 stars **Reviewed by:** Saba A. | Researcher at Comprehensive Health Research Centre, Nova Medical School, UNL, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2021 **What do you like best about CloudLIMS?** The parameters are easily defined. User-friendly software. **What do you dislike about CloudLIMS?** There is no option to separate entire collections **Recommendations to others considering CloudLIMS:** "The CloudLIMS team configured the product as per our requirements and conducted multiple training sessions to accelerate the onboarding process. With the complementary data migration services they offered, we imported over 30,000 samples of different types in the system. We are particularly impressed by CloudLIMS's flexibility, excellent training, and fast response time." **What problems is CloudLIMS solving and how is that benefiting you?** The import od data option could be better defined ### 47. Complexity of samples management simplified with Cloud Lims **Rating:** 4.5/5.0 stars **Reviewed by:** Hussein I. | Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2021 **What do you like best about CloudLIMS?** - Easy to use - Cost effective - Great customer support - eager to develop as per client needs **What do you dislike about CloudLIMS?** some features need to be upgraded, like preview of printouts, label and report designing to be more simpler, "real" volume occupancy at a shelf level **What problems is CloudLIMS solving and how is that benefiting you?** We wanted to upgrade, digitalize, and automate our inventory system workflows and further streamline our highly complex sample management processes. After deploying CloudLIMS, we are able to manage all types of incoming and outgoing samples more securely and efficiently, to ensure complete sample traceability, and to locate stored samples seamlessly. The CloudLIMS team configured the product to mirror our storage inventory and workflows. I am so happy with CloudLIMS' support and services! ### 48. CloudLIMS and how it helps manage my samples and data **Rating:** 4.0/5.0 stars **Reviewed by:** Vincent Y. | Research Associate, Biotechnology, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2019 **What do you like best about CloudLIMS?** The most helpful part of CloudLims is that it can be customizable to what I want. The categories like samples, test and inventory that I use the most are user friendly. If there is something I want to add or remove in the main menu or sub menu it can be done through configurations. These is very helpful in a constant changing work environment. **What do you dislike about CloudLIMS?** Things I dont like is the external IDs the system auto populates and makes it difficult to change. When you associate samples to test- a test will only shows up on tests under “test ID” but doesn’t show up as an attachment when you click on the sample in samples or storage. Some things need to accessible by all the associated parts > attachments **Recommendations to others considering CloudLIMS:** Hold as many training sessions you need especially after you began to use it. This will help CloudLIMS to address issues or bugs in the system **What problems is CloudLIMS solving and how is that benefiting you?** The trash bin under the storage does not work when I throw a sample from a box to the trash. When creating a template for COT and COAs I want to standardize a company header on each. For creating storage-I want to make multiple copies but need them to name them in batches. When changing a box in the storage from 9x9 to 10x10 it can not be done unless you delete the whole box. ### 49. Flexible Life Science LIMS **Rating:** 5.0/5.0 stars **Reviewed by:** Sue K. | Managing Director, Pharmaceuticals, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2019 **What do you like best about CloudLIMS?** Cost effective due to monthly subscription without commitment. Adaptable software to optimise for particular business requirements. **What do you dislike about CloudLIMS?** Cons have never been cons for long as the CloudLIMS team have constantly worked hard to overcome any issue and upgraded the software to fit our Clinical Trials environment. **What problems is CloudLIMS solving and how is that benefiting you?** Colibri Scientific have a requirement to track a wide range of sample types, including monitoring transport between clinic and laboratory. The facility to provide clients with a login enable 'live' visibility as soon as a patient sample is taken has significantly reduced project manager input for reconciliation queries. The CloudLIMS team have been amazing at adapting this software to meet our individual needs and can highly recommend as a tracking solution for multi centre Clinical Trials. ### 50. Reliable replacement for our server based LIMS **Rating:** 4.0/5.0 stars **Reviewed by:** Steve H. | Core Facility Manager - Genomics and Biorepository, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2018 **What do you like best about CloudLIMS?** This system has been used by a number of our Biobanks, through the university Biorepository administrative structure, during the past two years. During this time we have not experienced any lapses in access and data integrity has been maintained. The security complies with regulatory requirements and auditing information is adequately retained. We find that the CloudLIMS system is relatively easy to use once steps are explained by the developers. **What do you dislike about CloudLIMS?** Occasionally updates to the LIMS mean that mapping settings saved for upload fields have to be reentered and saved again. **What problems is CloudLIMS solving and how is that benefiting you?** We are able to easily upload data and keep records reliably on the cloud. - [View CloudLIMS pricing details and edition comparison](https://www.g2.com/products/cloudlims/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A36%3A46+-0500&secure%5Bsession_id%5D=2f83a931-cef5-4931-921c-a6aa01eb77e5&secure%5Btoken%5D=44bb212075bdc68b95b11daf15d865b33d19bee913ac1a64508865125ead548c&format=llm_user) ## CloudLIMS Integrations - [CRIO CTMS](https://www.g2.com/products/crio-ctms/reviews) - [ezyVet](https://www.g2.com/products/ezyvet/reviews) - [Folio](https://www.g2.com/products/folio-technologies-folio/reviews) - [Hach WIMS](https://www.g2.com/products/hach-wims/reviews) - [Hurdle](https://www.g2.com/products/hurdle/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## CloudLIMS Features **Lab Informatics** - Instrument Management - Workflow Management - Billing Management **Resource Management** - Inventory Control - Inventory Management - Health & Safety **Lab Management** - Instrument Integration - Test Workflows - Order Processing - Specimen Management - Staff Scheduling and Permissions **Chain of Custody** - Sample Management - Data Warehouse - Inventory Management - Document Management - QA/QC **Operations Management** - Records Maintenance - Excel Data Import - User Access Settings **Business Management** - E-Commerce Tools - Multi-Site Support - Results Portal - Business Intelligence **Clinical Tools** - Modality Support - Revenue Cycle Management - EMR/EHR Interface - Patient Billing **Agentic AI - LIMS** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making ## Top CloudLIMS Alternatives - [LabWare LIMS](https://www.g2.com/products/labware-lims/reviews) - 4.5/5.0 (102 reviews) - [CrelioHealth LIMS](https://www.g2.com/products/creliohealth-for-diagnostics-product/reviews) - 4.7/5.0 (250 reviews) - [Labguru ELN LIMS](https://www.g2.com/products/labguru-eln-lims/reviews) - 4.6/5.0 (165 reviews)