CloudLIMS Reviews & Product Details

CloudLIMS.com offers a SaaS, in the cloud, Laboratory Information Management System (LIMS), CloudLIMS. CloudLIMS offers strong data security, complimentary technical support, product training, instrument integration, reporting templates, product upgrades, legacy data migration, and automatic data backups. CloudLIMS enables biobanks, clinical research and diagnostics, COVID-19, and cannabis testing laboratories manage data, automate workflows, and meet compliance such as ISO/IEC 17025:2017, GLP, 21 CFR Part 11, HIPAA, ISO 20387:2018, CLIA, ISO 15189:2022, and ISBER Best Practices at zero upfront cost. Our mission is to bring the efficiency of a LIMS to thousands of laboratories across the globe and digitally transform their operations to maximize their efficiency and reduce operational costs. CloudLIMS.com is a SOC 2 compliant and ISO 9001:2015 certified informatics company. Features Manage Samples: Securely store annotated sample data, track samples using barcodes, print labels, maintain sample Chain of Custody (CoC), and manage all aspects of sample genealogy, including aliquots, derivatives, and pooled samples. Manage Patients: Seamlessly manage patient data, demographic details, clinical history, and patient consent, anonymize sensitive patient data, to meet ethical and legal requirements. Patient Portal: Enable patients to self-register on the portal, place test requests, associate themselves with physicians, and download test reports as soon as they are released by your laboratory. Physician Portal: Enable physicians to enter patient data, print sample labels, associate patient records with samples, place diagnostic test requests, track request status in real-time, download test reports and invoices. Manage Tests: Manage tests and their results, maintain test CoC, validate test results, automate the calculation of complex test results, and analyze trends based on test results. You can configure flagging sets to automatically flag out-of-specification results and select one or more approvers for a test type. Furthermore, you can print labels with barcodes for multiple tests. Generate Custom Test Reports and CoAs: Generate professional test reports or Certificates of Analysis (CoA) containing sample information, test details, and test results for multiple analytes. You can generate them in a batch for multiple clients, reducing the turnaround time. You can include a QR code on CoAs and test reports for authentication and an ID to uniquely identify each CoA. Client Portal: Enable your customers to enter or upload samples in a batch, print sample labels, place test requests for multiple samples, attach notes or instructions, download invoices and test reports. Follow Regulatory Compliance: Follow HIPAA, CLIA, CAP, EU GDPR, ISO 15189:2012, GLP, ISO 20387:2018, ISO/IEC 17025:2017, 21 CFR Part 11, and ISBER Best Practices with ease. Manage Documents: Manage documents, such as SOPs, track the revision history of documents, and ensure document control. Manage Staff Training: Manage training and competency records of laboratory personnel and generate staff competency reports. This helps laboratory managers assign tasks only to the personnel with appropriate training, competency, and experience to perform them efficiently. Manage Instruments: Manage records of instruments, schedule instrument calibration, and perform preventive maintenance. CloudLIMS helps you maintain calibration and maintenance results, in addition to integrating instruments to directly load results. Manage Workflows: You can configure workflow templates using a series of steps to mirror your laboratory workflows. This functionality enforces the staff to follow standard operating procedures (SOPs) as per the laboratory guidelines. Furthermore, it enables laboratory managers to monitor the processing status, review operations, and remove bottlenecks. Manage Kits: Manage and configure kits, design barcodes for kits, and print labels. You can set reminders to receive alerts if the current number of kits is less than the specified quantity, ensuring timely ordering of kits. Manage Inventory: Manage laboratory inventory such as reagents and other consumables, import inventory records from a file, or simply scan barcodes to add new items to your inventory. Manage Package & Shipment: Track all shipments right from the origin to the destination to avoid misplacing samples. You can assign a unique ID to each incoming and outgoing shipment, associate each shipment with samples, and then check-in the incoming samples or remove the ones shipped out. Manage Services and Billing: Manage laboratory services, such as test requests, and create catalogs with defined pricing for each service offered by your laboratory. You can automate the processing of service requests once they are placed by your customers from the client portal. You can select one or multiple reasons while rejecting one or a batch of service requests. Manage Studies: Manage studies, associate them with samples, patients, and study in-charge, and generate custom study reports.

Seller

CloudLIMS.com

Discussions

CloudLIMS Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Mrinal Kanti Chatterjee

Pricing

Pricing provided by CloudLIMS.

CloudLIMS for 3 users

$310.00

1 User Per Month

View More Pricing Information

CloudLIMS Integrations

(4)

Verified by CloudLIMS

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Verified User in Environmental Services

Small-Business (50 or fewer emp.)

5/16/2025

"Solid LIMS Platform with Room for Customization"

3.5/5

What do you like best about CloudLIMS?

I do like that we can customize the LIMS to the way we like it. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

The customizability has some limitations. I wish we could make the LIMS look more personal. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

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Thank you for taking the time to share your experience! We're glad to know that you appreciate the flexibility CloudLIMS offers and that you’ve been able to tailor it to your lab’s workflow. We understand there are always opportunities to improve, especially in terms of personalization, and we’re continuously working to expand our customization options. Please share more details about the specific customization features you're looking for. We'll do our best to incorporate them into our product.

See how CloudLIMS improved

Scarlette W.

Quality and Compliance Manager

Small-Business (50 or fewer emp.)

7/1/2024

"Cloud LIMS Has It All!"

5/5

What do you like best about CloudLIMS?

As the Quality and Compliance Manager of a cannabis laboratory in California, I cannot recommend CloudLIMS highly enough for streamlining our operations and enhancing our overall efficiency. The software has significantly improved our management processes with versatile modules, great customer service, a user-friendly interface and unmatched customization options. Since we started using CloudLIMS, their customer support has been outstanding. They offer detailed demonstrations of features so we can customize them to our needs, they quickly address all questions, and have made our transition and implementation a smooth process. Their ongoing assistance is remarkable – always quick to respond and proactive in helping with any customization requests or issues that arise. What drove us to choose CloudLIMS over competitors was their wide array of available modules catering to every need we could have in our laboratory. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

With CloudLIMS being a user-customized LIMS the setup can be a bit daunting. Our past systems were setup by the companies, but this process took months and thousands of dollars. Having the ability to setup CloudLIMS on our own was a more cost-saving way to go about the process, despite having to spend the time doing the data entry and module setup yourself. Review collected by and hosted on G2.com.

What problems is CloudLIMS solving and how is that benefiting you?

CloudLIMS has helped improve our laboratory tremendously with the increased traceability and documentation it has provided. Allowing us to keep track of our consumable, solvent and standard inventory has helped us visually keep track of how much stock we have on hand of each, which has greatly helped in assisting us with our ordering process to ensure we never run out of something we need. In addition, documentation of instrument maintenance routines in the system has allowed us to stay on track with our maintenance schedule, improving the functionality of our instruments and in turn the overall throughput of the laboratory. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

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Thank you for your detailed review, Scarlette. We are delighted to hear that CloudLIMS has significantly improved your management processes and enhanced your laboratory's efficiency. Thanks for your feedback about the initial setup. We appreciate your patience and effort in making a cost-effective choice for your lab. We are here to support you every step of the way.

See how CloudLIMS improved

Verified User in Pharmaceuticals

Small-Business (50 or fewer emp.)

5/21/2025

"CloudLIMS has made iMed Laboratories sample and report management easy."

5/5

What do you like best about CloudLIMS?

Sample management and being able to populate data made easy. Customer support is quick. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

Nothing. I am still learning CloudLims system Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

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Thank you for the 5-star rating and for taking the time to share your feedback! We’re pleased to hear that CloudLIMS has simplified sample and report management for iMed Laboratories and that our support team has been quick to assist.

See how CloudLIMS improved

Timea M.

CEO

Small-Business (50 or fewer emp.)

7/22/2024

"Setting up CloudLIMS"

4.5/5

What do you like best about CloudLIMS?

We have signed up for the free version of CloudLIMS. It is a LIMS platform that has quite a lot of functionalities that are already built out. We liked that here is a low-cost starting option that can later be converted into a higher cost (one-time pay per year) with full functionality as our lab grows. We did like the transparent features, graphic design, and the connectivity of the various modules such as samples, tests, workflows, inventory, and so on. It is all there, what we needed to do is customize them for our laboratory's workflow, storage, test recipes. The setup is relatively easy, however, it takes time (just because we want to make sure we set all items properly for the lab.) The support team is available, less so for the free version, however, we get support as needed. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

The main issue I encountered is related to limits. How many inventory items or process steps I could set up or what options I could choose. I wish there would be a larger limit and more access to customization, such as having access to enter weighing or drying or sonication as part of a test procedure at setup. Support response seems to be overnight, which further slows the setup process. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

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Thank you for your detailed review! We're delighted to hear that you find the functionalities, transparent features, graphic design, and connectivity of CloudLIMS beneficial for your lab. It's great to know that our solution is meeting your needs and that the support team has been able to assist you. You would agree, all free products have some limitations, which are removed once a user upgrades to the full version. However, we appreciate your feedback on these limitations and the customization options. We are continually working on enhancing our LIMS and will take your suggestions into account. Regarding the support response time, we strive to provide timely assistance and will look into ways to improve this for our free version users.

See how CloudLIMS improved

Naima P.

Technical Assistant

Small-Business (50 or fewer emp.)

7/3/2024

"CloudLIMS - A solution to keep environmental lab management worries at bay"

5/5

What do you like best about CloudLIMS?

There are quite a few things that come to my mind: First and foremost, CloudLIMS has a neat and intuitive UI which makes it easy to use. Secondly, it’s highly configurable. And I would be remiss if I didn't mention their remarkable support team; they have been consistently helpful whenever we've had questions. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

The two-factor authentication is enabled for logging into CloudLIMS. At times, the OTP takes longer than expected to reach us. Review collected by and hosted on G2.com.

What problems is CloudLIMS solving and how is that benefiting you?

CloudLIMS is rich in functionality. We needed the product configured to match our work environment and the CloudLIMS team did it in two weeks. We needed our CoAs to be a single-page report to include our logo, address, US EPA lab number, report title, client information and sample details, analysis results, technician details, QC notes, the authorized signatory, and a footnote. We got exactly what we needed. CloudLIMS has significantly improved our operations and reduced our turnaround time (TAT). Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

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Thank you so much for your review! We're thrilled to hear that you find our UI intuitive and easy to use and that you appreciate the configurability of CloudLIMS. We understand the importance of a timely OTP, and our team is actively working to improve this aspect to ensure a smoother login experience.

See how CloudLIMS improved

Kevin C.

Owner

Mid-Market (51-1000 emp.)

6/24/2024

"CloudLIMS is an excellent and versatile LIMS system that meets the needs of my laboratory"

4.5/5

What do you like best about CloudLIMS?

At Chipsa Hospital, our clinical processes involve next-generation sequencing, optical genome mapping, proteomics, and digital pathology. Our workflow involves receiving samples from physicians, storing them prior to analysis, testing samples, and reporting test results to the physicians. Sometimes, we receive multiple samples collected from the same patient at different time points. We are also setting up a new genomics laboratory for sample collection and storage. We were looking for a LIMS that can mirror our existing and new workflows seamlessly and adapt to changes over time.

Selecting a LIMS vendor was a daunting task but my previous positive experience with CloudLIMS has tipped the scale in their favor. We evaluated LIMS solutions from several vendors, including Thermo Fisher and Labware, and ultimately chose CloudLIMS. CloudLIMS stood out for its functionality and comprehensive range of complimentary services. The ROI is excellent with CloudLIMS.

Their customer support team has been consistently responsive and supportive in all our interactions. We are happy to recommend CloudLIMS to any lab looking for versatile and extensible LIMS that offers great value for money. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

In the past creating dashboards was not a trivial undertaking. I would like to see this corrected in future versions of the software. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

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Thank you for your review and feedback. We are thrilled to hear about your experience with CloudLIMS, and appreciate your recommendation.

See how CloudLIMS improved

Aisling S.

Laboratory Technical and Quality Manager

Small-Business (50 or fewer emp.)

4/16/2024

"CloudLIMS use in a chemistry laboratory"

4/5

What do you like best about CloudLIMS?

CloudLIMS is used daily in work for logging all samples, tests, and to generate test reports. CloudLIMS was implemented in the lab to allow a system to have all tests in one place where sample numbers could be assigned and testing tracked alongside the sample numbers. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

CloudLIMS has a large customer base so while they respond quickly to queries sometimes resolution or new features can take a while to be implemented. Review collected by and hosted on G2.com.

What problems is CloudLIMS solving and how is that benefiting you?

Recently CloudLIMS integrated the feature of report numbers being automatically generated on the test reports as they are generated. Previously we had to have a separate log to track report numbers and manually had to add them to the reports. Which occasionally meant reports had to be regenerated to attach the correct report number. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

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Thank you for taking the time to share your feedback with us! We're thrilled to hear that our platform streamlines your daily work by efficiently managing sample logging, testing, and report generation. Your feedback regarding our customer service response time and feature implementation is invaluable to us, as we continuously work to enhance our services to better serve your needs. Thank you.

See how CloudLIMS improved

Carol L.

Quality Coordinator

Mid-Market (51-1000 emp.)

3/28/2024

"Customizable LIMS system requiring dedicated time"

4.5/5

What do you like best about CloudLIMS?

CloudLIMS is very customizable in what columns are shown and what is being reported. The customer service is really good, we ask for certain features and they do their best to give it to us. The response time is also very fast. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

Editting it for our lab purposes is a long and tedious process. There aren't readily used templates that can be copied to other groups. Review collected by and hosted on G2.com.

Nick F.

Technical Director

Small-Business (50 or fewer emp.)

6/10/2024

"CloudLims - a very easy software to use"

5/5

What do you like best about CloudLIMS?

What I like in CloudLIMS is its user-friendly interface and comprehensive data management capabilities. The platform makes it easy to organize and access lab data, streamlining workflows and improving efficiency among the team Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

I like everything about CloudLims, it s very useful software to have Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

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Thank you for your kind words and for taking the time to share your experience with CloudLIMS! We are delighted to hear that you find our solution user-friendly and that it makes your life easy by streamlining workflows and improving efficiency.

See how CloudLIMS improved

Aryan K.

Biotechnology

Small-Business (50 or fewer emp.)

8/18/2023

"CloudLIMS - A true value addition to our cannabis lab"

5/5

What do you like best about CloudLIMS?

We provide third-party cannabis testing services. Every other LIMS we considered nickel-and-dimed us for CoA template setup, instrument integration, and staff training. CloudLIMS didn't impose these fees, alleviating financial concerns. With CloudLIMS, reporting test results to regulatory agencies is super easy and quick. Additionally, the CloudLIMS team consistently offers assistance and doesn't hesitate to walk the extra mile to fulfill our stringent testing and reporting needs. CloudLIMS stands out for being both cost-effective and feature-rich. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

The system's session timeout is somewhat restrictive. After a while, the platform prompts a session expiration. It would be good if there is an option to extend the session duration, allowing users a bit more flexibility in completing tasks without worrying about losing their progress. Review collected by and hosted on G2.com.

What problems is CloudLIMS solving and how is that benefiting you?

Prior to using CloudLIMS, we were mired in tonnes of manual tasks. For instance, our instruments were not integrated, so our staff had to perform manual entry of data. With instrument integration, we no longer have to allocate staff to transfer data from our instruments to CloudLIMS. Now data is accurately and consistently recorded in the LIMS, empowering us to make decisions without errors. And the automation doesn’t stop there. The product also has the functionality to auto-calculate complex test results, saving us significant time and effort. CloudLIMS-driven automation has not only reduced our reliance on staff but also enhanced our data integrity. Review collected by and hosted on G2.com.