---
title: CloudLIMS Reviews
meta_title: 'CloudLIMS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 55 reviews by the users' company size, role or industry to
  find out how CloudLIMS works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 55
  scale: '5'
date_modified: '2026-07-09'
parent_category:
  name: Laboratory
  url: https://www.g2.com/categories/laboratory
---

# CloudLIMS Reviews
**Vendor:** CloudLIMS.com  
**Category:** [LIMS Software](https://www.g2.com/categories/lims)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 55
## About CloudLIMS
CloudLIMS.com offers a SaaS, in the cloud, Laboratory Information Management System (LIMS), CloudLIMS. CloudLIMS offers strong data security, complimentary technical support, product training, instrument integration, reporting templates, product upgrades, legacy data migration, and automatic data backups. CloudLIMS enables biobanks, clinical research and diagnostics, COVID-19, and cannabis testing laboratories manage data, automate workflows, and meet compliance such as ISO/IEC 17025:2017, GLP, 21 CFR Part 11, HIPAA, ISO 20387:2018, CLIA, ISO 15189:2022, and ISBER Best Practices at zero upfront cost. Our mission is to bring the efficiency of a LIMS to thousands of laboratories across the globe and digitally transform their operations to maximize their efficiency and reduce operational costs. CloudLIMS.com is a SOC 2 compliant and ISO 9001:2015 certified informatics company. Features Manage Samples: Securely store annotated sample data, track samples using barcodes, print labels, maintain sample Chain of Custody (CoC), and manage all aspects of sample genealogy, including aliquots, derivatives, and pooled samples. Manage Patients: Seamlessly manage patient data, demographic details, clinical history, and patient consent, anonymize sensitive patient data, to meet ethical and legal requirements. Patient Portal: Enable patients to self-register on the portal, place test requests, associate themselves with physicians, and download test reports as soon as they are released by your laboratory. Physician Portal: Enable physicians to enter patient data, print sample labels, associate patient records with samples, place diagnostic test requests, track request status in real-time, download test reports and invoices. Manage Tests: Manage tests and their results, maintain test CoC, validate test results, automate the calculation of complex test results, and analyze trends based on test results. You can configure flagging sets to automatically flag out-of-specification results and select one or more approvers for a test type. Furthermore, you can print labels with barcodes for multiple tests. Generate Custom Test Reports and CoAs: Generate professional test reports or Certificates of Analysis (CoA) containing sample information, test details, and test results for multiple analytes. You can generate them in a batch for multiple clients, reducing the turnaround time. You can include a QR code on CoAs and test reports for authentication and an ID to uniquely identify each CoA. Client Portal: Enable your customers to enter or upload samples in a batch, print sample labels, place test requests for multiple samples, attach notes or instructions, download invoices and test reports. Follow Regulatory Compliance: Follow HIPAA, CLIA, CAP, EU GDPR, ISO 15189:2012, GLP, ISO 20387:2018, ISO/IEC 17025:2017, 21 CFR Part 11, and ISBER Best Practices with ease. Manage Documents: Manage documents, such as SOPs, track the revision history of documents, and ensure document control. Manage Staff Training: Manage training and competency records of laboratory personnel and generate staff competency reports. This helps laboratory managers assign tasks only to the personnel with appropriate training, competency, and experience to perform them efficiently. Manage Instruments: Manage records of instruments, schedule instrument calibration, and perform preventive maintenance. CloudLIMS helps you maintain calibration and maintenance results, in addition to integrating instruments to directly load results. Manage Workflows: You can configure workflow templates using a series of steps to mirror your laboratory workflows. This functionality enforces the staff to follow standard operating procedures (SOPs) as per the laboratory guidelines. Furthermore, it enables laboratory managers to monitor the processing status, review operations, and remove bottlenecks. Manage Kits: Manage and configure kits, design barcodes for kits, and print labels. You can set reminders to receive alerts if the current number of kits is less than the specified quantity, ensuring timely ordering of kits. Manage Inventory: Manage laboratory inventory such as reagents and other consumables, import inventory records from a file, or simply scan barcodes to add new items to your inventory. Manage Package &amp; Shipment: Track all shipments right from the origin to the destination to avoid misplacing samples. You can assign a unique ID to each incoming and outgoing shipment, associate each shipment with samples, and then check-in the incoming samples or remove the ones shipped out. Manage Services and Billing: Manage laboratory services, such as test requests, and create catalogs with defined pricing for each service offered by your laboratory. You can automate the processing of service requests once they are placed by your customers from the client portal. You can select one or multiple reasons while rejecting one or a batch of service requests. Manage Studies: Manage studies, associate them with samples, patients, and study in-charge, and generate custom study reports.



## CloudLIMS Pros & Cons
**What users like:**

- Users commend the **exceptional customer support** of CloudLIMS, noting their quick and effective assistance whenever needed. (8 reviews)
- Users find CloudLIMS to be **user-friendly** , enhancing navigation and streamlining lab operations with ease. (6 reviews)
- Users praise the **efficient management** of lab operations with CloudLIMS, noting its seamless integration and user-friendly design. (6 reviews)
- Users value the **customizability** of CloudLIMS, enabling tailored solutions that enhance lab operations and meet specific needs. (5 reviews)
- Users value the **customizable interface** of CloudLIMS, enabling tailored solutions for unique lab operations and workflows. (5 reviews)
- Users value the **efficient data management** offered by CloudLIMS, facilitating seamless workflows and compliance with regulations. (5 reviews)
- Users commend the **efficient inventory management** of CloudLIMS, appreciating its tailored features for biorepositories and cannabis labs. (5 reviews)
- Data Storage (4 reviews)
- Time-saving (4 reviews)
- Configuration Ease (3 reviews)

**What users dislike:**

- Users find **customization difficulty** in CloudLIMS due to cumbersome criteria and initial setup for environmental labs. (4 reviews)
- Users face a noticeable **learning curve** when transitioning to CloudLIMS, requiring training and adjustment for staff. (3 reviews)
- Users note **limited customization** options in CloudLIMS, making it less personal and slightly cumbersome to navigate. (3 reviews)
- Users note a significant **learning curve** when transitioning to CloudLIMS, requiring training for full staff comfort. (3 reviews)
- Users face **access limitations** due to the FreeLIMS version and reliance on stable internet connections. (2 reviews)
- Users note the **complex configuration** process, requiring significant modifications for effective use in environmental laboratories. (1 reviews)
- Complexity (1 reviews)
- Expensive (1 reviews)
- Lack of Mobile Accessibility (1 reviews)
- Reporting Problems (1 reviews)

## CloudLIMS Reviews
  ### 1. Reliable replacement for our server based LIMS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steve H. | Core Facility Manager - Genomics and Biorepository, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** November 29, 2018

**What do you like best about CloudLIMS?**

This system has been used by a number of our Biobanks, through the university Biorepository administrative structure, during the past two years. During this time we have not experienced any lapses in access and data integrity has been maintained. The security complies with regulatory requirements and auditing information is adequately retained. We find that the CloudLIMS system is relatively easy to use once steps are explained by the developers. 

**What do you dislike about CloudLIMS?**

Occasionally updates to the LIMS mean that mapping settings saved for upload fields have to be reentered and saved again.

**What problems is CloudLIMS solving and how is that benefiting you?**

We are able to easily upload data and keep records reliably on the cloud.

  ### 2. A  LIMS with great customer services and affordable price 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2019

**What do you like best about CloudLIMS?**

1. Ease of use
2. customer services
4. Sample traceability
3. Compliance of regulations
4. Satisfactory response per client's request of configuration

**What do you dislike about CloudLIMS?**

CloudLIMS lacks flexibility from the client's point, and most of the time have to request the LIMS vendor to configure the desired features and then wait till the work is done from the vendor's point.

**What problems is CloudLIMS solving and how is that benefiting you?**

MS Bioanalytical (MSB) is a testing laboratory providing analytical testing services to nutrition supplement, cosmetics, food and pharmaceutical industries. We are currently using CloudLIMS to generate a complete workflow, such as tracing samples/tests, , managing inventory, and running reports.

  ### 3. Excellent, affordable LIMS solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kevin N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2018

**What do you like best about CloudLIMS?**

cloudIMS is very adaptable to your specific needs and the customer support is excellent too.

**What do you dislike about CloudLIMS?**

I have not encountered any negative aspects of this software

**What problems is CloudLIMS solving and how is that benefiting you?**

As a start-up biotech company we needed a LIMS with which we could document and organise sample information,  provide a system to control our lab inventory and allow access to sample information from our customers. cloudLIMS provides all this in an easy to navigate manner. Is has also contributed to improving our workflow and allows us to track samples through our system giving us confidence in our end results. Any technical issues we have had have been promptly dealt with by the excellent customer service

  ### 4. It was a really good experience, got to know new things what I wasn't aware of.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2017

**What do you like best about CloudLIMS?**

The best part, it is easy to use, every thing is much elaborated and clear

**What do you dislike about CloudLIMS?**

There was nothing to dislike, engineer have put much in making it.

**What problems is CloudLIMS solving and how is that benefiting you?**

Basically management of online resources is what i am doing.

  ### 5. Most affordable full featured sample management tool on the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert T. | Proprietor, Wine and Spirits, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2016

**What do you like best about CloudLIMS?**

BioTracer is very affordable while still being easy to use, has a large number of features, and company provides great support.

**What do you dislike about CloudLIMS?**

After using BioTracer for about two years now, I have not encountered any negative aspects to the software.

**What problems is CloudLIMS solving and how is that benefiting you?**

Our decision to implement BioTracer was validated when our lab was able to quickly turn around samples. With our operations streamlined, we have significantly improved our ability to provide our clients with more timely testing results. I'd say BioTracer is the most affordable full featured sample management tool on the market with data backups, hosting, loading of existing data and technical support all built into the product price. The CloudLIMS.com team has done a great job!



- [View CloudLIMS pricing details and edition comparison](https://www.g2.com/products/cloudlims/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-10+02%3A23%3A31+-0500&secure%5Bsession_id%5D=d44162d9-e07c-4ab0-b1f3-9b9bee453820&secure%5Btoken%5D=44fb27c9699e1d75dc43c56c706ba0cbfb634e9fb5689c41dfa9ccff4199f39d&format=llm_user)
## CloudLIMS Integrations
  - [CRIO CTMS](https://www.g2.com/products/crio-ctms/reviews)
  - [ezyVet](https://www.g2.com/products/ezyvet/reviews)
  - [Folio](https://www.g2.com/products/folio-technologies-folio/reviews)
  - [Hach WIMS](https://www.g2.com/products/hach-wims/reviews)
  - [Hurdle](https://www.g2.com/products/hurdle/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)

## CloudLIMS Features
**Lab Informatics**
- Instrument Management
- Workflow Management
- Billing Management

**Resource Management**
- Inventory Control
- Inventory Management
- Health & Safety

**Lab Management**
- Instrument Integration
- Test Workflows
- Order Processing
- Specimen Management
- Staff Scheduling and Permissions

**Chain of Custody**
- Sample Management
- Data Warehouse
- Inventory Management
- Document Management
- QA/QC

**Operations Management**
- Records Maintenance
- Excel Data Import
- User Access Settings

**Business Management**
- E-Commerce Tools
- Multi-Site Support
- Results Portal
- Business Intelligence

**Clinical Tools**
- Modality Support
- Revenue Cycle Management
- EMR/EHR Interface
- Patient Billing

**Agentic AI - LIMS**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

## Top CloudLIMS Alternatives
  - [LabWare LIMS](https://www.g2.com/products/labware-lims/reviews) - 4.5/5.0 (102 reviews)
  - [CrelioHealth LIMS](https://www.g2.com/products/creliohealth-for-diagnostics-product/reviews) - 4.7/5.0 (251 reviews)
  - [Labguru ELN LIMS](https://www.g2.com/products/labguru-eln-lims/reviews) - 4.6/5.0 (165 reviews)

