--- title: LabWare LIMS Reviews meta_title: 'LabWare LIMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 102 reviews by the users' company size, role or industry to find out how LabWare LIMS works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 102 scale: '5' date_modified: '2026-11-11' parent_category: name: Laboratory url: https://www.g2.com/categories/laboratory ---

LabWare LIMS Reviews & Product Details

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Pricing

Pricing provided by LabWare LIMS.

Basic

$300.00
Per Month

User Insights

Average based on 102 real user reviews.

Implementation Time

9 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

LabWare LIMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is LabWare LIMS, and what problem is it built to solve?

LabWare LIMS is a laboratory information management system within LabWare’s laboratory automation and information-management software suite, which also includes an electronic lab notebook. It is built to help streamline laboratory operations and improve data reliability across fields such as pharmaceuticals, biotechnology, manufacturing, and environmental science.

What languages does LabWare LIMS support?

LabWare LIMS supports one language: English.

What company sizes and industries is LabWare LIMS the best fit for?

LabWare LIMS appears in use across mid-market and enterprise organizations, with the strongest industry presence in pharmaceuticals and other laboratory-intensive fields. The most represented segments include:
  • Company size — Mid-market: Organizations with 51–1,000 employees.
  • Company size — Enterprise: Organizations with more than 1,000 employees.
  • Industry — Pharmaceuticals: The most prominent industry segment.
  • Industry — Chemicals, biotechnology, and oil and energy: Also recurring areas of use.

How long does it take to implement LabWare LIMS across a team?

Implementation timelines vary, and LabWare LIMS can take substantial time to configure for a team’s workflows. The reported go-live ranges include both shorter deployments and projects that extend beyond a year.
Time to go live Relative frequency
3–6 months Among the more frequently reported ranges
6–12 months Also frequently reported
More than 12 months Also frequently reported
1–3 months and under 1 month Reported less often

What customer support options does LabWare LIMS provide, and how do users find the overall support experience?

Support includes 24/7 live-rep service, along with channels such as phone and email/help desk. The experience can be strong, with users describing responsive, knowledgeable help and useful consultants; others find that issues are not always resolved effectively or that communication could be better.

What features or capabilities could make LabWare LIMS even more useful?

LabWare LIMS could be easier to navigate and simpler to configure, particularly for new users and teams building workflows. Recurring improvement opportunities include:
  • Modernize and clarify the interface: Make screens and navigation more intuitive and consistent, reducing the learning curve for everyday users.
  • Simplify reporting: Make report creation, charting, and access to data for analysis more straightforward.
  • Improve setup and configuration: Reduce the effort needed to build workflows and manage complex customizations.
  • Strengthen integrations: Make instrument connections and data transfers easier to configure and troubleshoot.

Is LabWare LIMS considered safe and secure for handling data?

LabWare LIMS is used to maintain traceable laboratory records, with users highlighting audit trails that record changes and controls for who can access or approve data. These capabilities support data integrity and oversight in laboratory workflows; buyers should still assess how the system’s access controls and audit practices meet their own security requirements.

LabWare LIMS Reviews (102)

Reviews

LabWare LIMS Reviews (102)

4.5
102 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Milind Dagadu M.
MM
Milind Dagadu M.
Manager Quality
Enterprise (> 1000 emp.)
Originally submitted 3/10/2022
"Its user friendly application."
5/5
What do you like best about LabWare LIMS?

Labware support. And application can configure as per our own requirement. Its category 4 Application. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

Some times unknown error will happen and need to connect to labware. Review collected by and hosted on G2.com.

Rajni S.
RS
Rajni S.
Jr.Manager
Pharmaceuticals
Enterprise (> 1000 emp.)
Originally submitted 11/24/2024
"Best Automation Software for Lab operations to achieve data integrity"
4.5/5
What do you like best about LabWare LIMS?

Easy to maintain inventories and Lab workflows with their Standard Procedures and Protocols. Easily integrate with ELN to achieve paperless lab. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

Integration with other instrument software needed more efforts. Difficult to create workflows for biopharmaceutical. Review collected by and hosted on G2.com.

T E.
TE
T E.
Business Quality Leader
Mid-Market (51-1000 emp.)
"Labware LIMS - Extremely versatile and helpful system and company"
4.5/5
What do you like best about LabWare LIMS?

The customization that is built into labware platform is amazing. The system is robust and versatile. The team support that labware provides are on point and can fit your needs so that you have a functional system.

Once you create a visual workflow, its very easy to install since it cloud based and very easy to use and navigate. Training operators and techs is no issue once its configured properly.

The system is frequently used in operations and QC for compiling daily testing and monitoring of the process. Integrating with scanners and tablets makes is very convenient.

It is highly customizable and can do just about anything you want. We are learning more about folders and I wish the training covered them better as they are super useful/powerful. Labware consultants have been great. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

My only real complaint is that I feel it could be simpler. There are settings such as facility and plant that we don't need that still have to be configured. The process template that was brought it also had a previous set-up in it so there were/are a ton of analysis/subroutines/etc present that are not needed. It make it more confusing in trying to see what does what. Review collected by and hosted on G2.com.

MJ
Matthew J.
Mid-Market (51-1000 emp.)
"Industry Best LIMS System"
4.5/5
What do you like best about LabWare LIMS?

LabWare LIMS is the industry standard for LIMS Systems that provides a comprehensive and customizable platform with world class product support. The latest generations of the LabWare LIMS platform offer pre-designed templates so the LIMS System can be deployed out of the box with only minimal configuration needed to get up and running. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

Since LabWare LIMS can be incredibly customized and specifically designed, it can be challenging when it comes time to upgrade to a new version. It is advantageous to minimize customization when at all possible to prevent pitfalls when upgrading in the future. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"LabWare is an essential LIS for labs that oftentimes love using Excel for too many things"
5/5
What do you like best about LabWare LIMS?

Database structure, ease in creating subroutines, template solutions, ELN, and storage location manager. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

LabWare support is not always the most helpful in responding to queries, especially when it comes to bugs in LIMS Basic functions. Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Verified User in Chemicals
Mid-Market (51-1000 emp.)
"Labware LIMS used as Admin"
5/5
What do you like best about LabWare LIMS?

Easy to use and very user-friendly. Recommendable. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

Very good software, nothing else disliking about it. Only network issue is often observed. Review collected by and hosted on G2.com.

VP
Vidhyut P.
Mid-Market (51-1000 emp.)
"My first product conference was awesome!!!"
5/5
What do you like best about LabWare LIMS?

The Labware v8 overall. Its UI is super cool. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

I do not like the UI of our current version which is v7. We are planning to upgrade in near future. Review collected by and hosted on G2.com.

JG
James G.
Mid-Market (51-1000 emp.)
"Powerful, modular, customizable, highly adaptable, but needs lots of setup"
4/5
What do you like best about LabWare LIMS?

It is highly customizable, and most of the components are modular and can be added on or removed as needed. The internal change management system is also excellent and even promotes database changes. The system can run on most any database and offers multi-language support, even for custom fields or tables added after the fact. The ELN (electronic lab notebook) is incredibly powerful and has the ability to replace nearly all outside spreadsheets that may be floating around the lab. It also has excellent audit tracking and traceability tools which are customizable and adaptable. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

Interfaces are not cohesive and differ from module to module, and most are not modern looking. It also tries to meet the needs of many industries, meaning almost no industry gets exactly what it wants. It is very customizable because it has to be. This product is less like a full-blown, ready-to-go LIMS system and more of an operating system within which one can design their own LIMS system. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"LabWare NA 2023"
5/5
What do you like best about LabWare LIMS?

I like that it is privately owned and not being moved around to other owners via buyouts. I like the flexibility of the software. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

I don’t like the dependence on Microsoft Windows. LabWare is database agnostic and it should be OS agnostic as well. Review collected by and hosted on G2.com.

CD
Cristina D.
Mid-Market (51-1000 emp.)
"Very flexible, but processes may be a bit complicated."
4/5
What do you like best about LabWare LIMS?

That the system is very flexible to be adapted to the different business needs. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

To be more user-friendly, to have more capacity to manage very large amounts of data (as an example the creation of +18k samples at a time). Review collected by and hosted on G2.com.

Questions about LabWare LIMS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

John G.
JG
John Graham
•
Last activity over 5 years ago

What is the biggest challenge implementing a standard English language LIMS configuration to a spanish speaking country?

GU
Guest User

What are the benefits and drawbacks of using LabWare LIMS in your laboratory operations?

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Pricing Options

Pricing provided by LabWare LIMS.

Basic

$300.00
Per Month
LabWare LIMS Comparisons
LabWare LIMS Features
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