Top 10 ClearTouch Operator Alternatives & Competitors

(9)4.6 out of 5

The Contact Center Software solutions below are the most common alternatives that users and reviewers compare with ClearTouch Operator. Contact Center Software is a widely used technology, and many people are seeking powerful, easily administered software solutions with auto dialer, speech analytics, and session summary notes. Other important factors to consider when researching alternatives to ClearTouch Operator include reliability and ease of use. The best overall ClearTouch Operator alternative is Salesforce Service Cloud. Other similar apps like ClearTouch Operator are Talkdesk, NiCE CXone Mpower, Genesys Cloud CX, and Gladly. ClearTouch Operator alternatives can be found in Contact Center Software but may also be in Help Desk Software or AI Customer Support Agents Software.

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Best Paid & Free Alternatives to ClearTouch Operator

Salesforce Service Cloud
Talkdesk
NiCE CXone Mpower
Genesys Cloud CX
Gladly
Ozonetel
Five9 Intelligent Cloud Contact Center Platform
Zendesk for Customer Service

Top 10 Alternatives to ClearTouch Operator Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how ClearTouch Operator stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Hospital & Health Care, and Banking, and find the best product for your business.

Salesforce Service Cloud

By Salesforce

4.4/5

(7,184)

Product Description

Reviewers say compared to ClearTouch Operator, Salesforce Service Cloud is:

Better at meeting requirements

Categories in common with ClearTouch Operator:

Customer Service Automation

By Talkdesk

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Reviewers say compared to ClearTouch Operator, Talkdesk is:

Slower to reach roi

Better at meeting requirements

Easier to admin

Categories in common with ClearTouch Operator:

Customer Service Automation

By NiCE

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Reviewers say compared to ClearTouch Operator, NiCE CXone Mpower is:

Slower to reach roi

Better at meeting requirements

Categories in common with ClearTouch Operator:

Customer Service Automation

Contact Center

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Gladly

By Gladly

4.7/5

(1,086)

Product Description

Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels, balancing technology and human connection. Learn more at gladly.ai.

Reviewers say compared to ClearTouch Operator, Gladly is:

Better at meeting requirements

Easier to admin

Easier to set up

Categories in common with ClearTouch Operator:

Customer Service Automation

By Ozonetel

Product Description

Reviewers say compared to ClearTouch Operator, Ozonetel is:

Better at meeting requirements

Easier to admin

Easier to set up

Categories in common with ClearTouch Operator:

Customer Service Automation

Contact Center

Five9 Intelligent Cloud Contact Center Platform

By Five9

4.1/5

(585)

Product Description

Reviewers say compared to ClearTouch Operator, Five9 Intelligent Cloud Contact Center Platform is:

Better at meeting requirements

Categories in common with ClearTouch Operator:

Customer Service Automation

Contact Center

Zendesk for Customer Service

By Zendesk

4.3/5

(6,678)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Reviewers say compared to ClearTouch Operator, Zendesk for Customer Service is:

Slower to reach roi

Better at meeting requirements

Categories in common with ClearTouch Operator:

Customer Service Automation

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to ClearTouch Operator, Fin by Intercom is:

Better at meeting requirements

Easier to admin

Categories in common with ClearTouch Operator:

Customer Service Automation