# Emburse Expense Professional (formerly Certify Expense) Reviews **Vendor:** Emburse **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 2,384 ## About Emburse Expense Professional (formerly Certify Expense) Emburse brings together some of the world’s most powerful and trusted spend optimization solutions. As part of our product portfolio, Emburse Professional carries a promise to humanize work while delivering expense, accounts payable, and business travel solutions for growing organizations. Emburse Expense Professional simplifies expense management by replacing manual tasks with time-saving automation and greater spend control and visibility while providing great administrative and end-user support. With Emburse Professional's automated expense report creation, integrated spend request and card issuing workflow, embedded audit capabilities, and mobile receipt capture, expense reporting has never been so easy. Employees, managers, and accountants can create, submit, and approve expense reports, check the status of expense reports, and access reports on demand. Emburse Professional offers a broad range of integrations, seamless travel booking, on-demand support for all users, and much more. ## Emburse Expense Professional (formerly Certify Expense) Pros & Cons **What users like:** - Users find Emburse Expense Professional to be **user-friendly and intuitive** , making expense reporting a breeze. (331 reviews) - Users appreciate the **easy upload feature** of Emburse Expense Professional, making receipt management efficient and hassle-free. (129 reviews) - Users appreciate the **easy receipt submission** process with autofill and batch uploading features for convenience. (128 reviews) - Users value the **versatility and flexibility** of Emburse Expense Professional, making expense tracking and reporting seamless. (98 reviews) - Users enjoy the **ease of use** of Emburse Expense Professional, appreciating its seamless integration across multiple platforms. (91 reviews) - Efficiency (89 reviews) - Upload Ease (88 reviews) - Intuitive (80 reviews) - Mobile App (80 reviews) - Expense Tracking (76 reviews) **What users dislike:** - Users wish the **receipt management features** were more flexible, including better autofill and sorting options. (109 reviews) - Users find the **manual entry process cumbersome** , often requiring multiple attempts and thorough revisions for accuracy. (47 reviews) - Users face **upload issues** with document organization and often need multiple attempts to successfully add items. (38 reviews) - Users report **inaccuracy in expense classifications** and foreign currency rates, complicating financial tracking and analysis. (33 reviews) - Users face **approval issues** due to system glitches and poor vendor classification, complicating expense management. (28 reviews) - Users face **usability issues** with Emburse Expense Professional, finding workflows outdated and mobile experience less intuitive. (27 reviews) - Error Management (26 reviews) - Learning Curve (24 reviews) - Photo Issues (24 reviews) - Confusing Categorization (22 reviews) ## Emburse Expense Professional (formerly Certify Expense) Reviews ### 1. Accurate Bill Text Capture and VAT Extraction **Rating:** 4.0/5.0 stars **Reviewed by:** Harish M. | Procurement officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The software's in-built ability to capture text from the bill attachments including the vendor name, the item description and the cost. Especially the VAT amount, the total amount etc. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** The user interface is sometimes not very intuitive. There's a wallet section and a report section separately which doesn't make sense. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Since my organization doesn't have advance petty cash, lots of purchases are made via cash and the bills are submitted for reimbursement. Certify eases the gap by allowing for quick approvals and reimbursements, keeping the business operations up and running without any hiccups. ### 2. Intuitive and powerful **Rating:** 4.0/5.0 stars **Reviewed by:** Cam M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The set up was easy, and making changes has always been easy. Giving our people the choice between an app and the website has been nice, too. Compared to competitors we looked at, this had all the features we needed at a very affordable price. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** There aren't a ton of bells and whistles (e.g. some more reporting options would be nice), but that also means that it's very plug and play and there isn't a steep learning curve. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It has let us stop doing expenses with Excel and handwritten notes. It's much faster and connects to all the business systems we need it to. It's definitely saved us at least a couple hours each month. ### 3. Super Easy Receipt Uploads That Keep Expense Reports Organized **Rating:** 4.0/5.0 stars **Reviewed by:** Rob E. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Super easy to upload receipts. I can upload them to the mobile app as I receive them and when I return to the office I can at the click of a button add all receipts to my expense report. In most cases thery are ready to submit saving me a tone of time and keeping everything organized. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Some of the expense categories are silly while other more common ones I would use are not present. I am not sure if this is customizable by company or not. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Keeping receipts for expense submission. Once they are scanned in I dont need to worry about losing them. ### 4. Best Expense Report Software Available **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** very easy to use, and the ability to upload actual screenshot receipts from my phone gallery vs only being allowed to use the camera on the app to take a new photo was a major upgrade. excellent integration with other apps. a simple expense report can be fully processed start to finish in under five minutes. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** new updates have made the app much better since my initial review several years ago. very happy with the service and cannot think of any other ideas to improve the user experience. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Helps to ensure that I get reimbursed for my expenses, in a timely and easy manner. ### 5. Streamlined Expense Management With Room to Modernize **Rating:** 4.5/5.0 stars **Reviewed by:** Josh S. | Litigation Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I like how Emburse Expense Professional makes expense reporting fast, simple, and largely hands-off for both our field team and our back office. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I dislike that Emburse Expense Professional still feels dated and clunky in areas that should be streamlined, especially given its price point and positioning. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Emburse Expense Professional is helping replace manual, spreadsheet-heavy expense workflows with an automated, policy-driven system that speeds up reimbursements and gives clearer visibility into spend. ### 6. Easy Expense Reporting Across Mobile and Web **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick P. | Manager, Product Support, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It was very easy to use as I could use either the mobile app and the website to complete expense reports. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I did not like that it did not link to my calendar, which caused me to manually enter many names for expenses. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It was very easy to submit expense reports. I could use my phone to take pictures of receipts and it would auto fill most of the details. ### 7. Effortless Expense Automation for Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I like that Emburse Expense Professional connects to our company purchase card and automatically migrates credit card transactions and receipts. It automates expense reports so individuals don't have to manually enter expense report lines, making it much more efficient. The initial setup was easy, which was a big plus. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I don't like the ability to add additional car allowances by group. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Emburse Expense Professional consolidates and tracks expenses, allowing employees to manage reports. It connects to our company purchase card, automatically migrating transactions and receipts, and automates expense reports, eliminating manual entry. ### 8. Expense Submission made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Certify has changed the name, app name and added some new features to the app. Nearly everything they've modified and added to the application, our company doesn't use. Companies like us are only interested in one function from this company, which is the easy expense creating and submission process. All the other extra fancy features are great for some companies. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** A MFA option on the site for access. Any type of financial system should have some kind of MFA functionality on it due to cyber security risks **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** We moved from excel spreadsheeet submissions to certify. This is way faster and easier to complete now. as well, workflow approval is easier and more timely. People can do expense claims remotely and submit all without getting access to the internal corporate network now! ### 9. Easy to Use, Secure, and Awesome OCR **Rating:** 5.0/5.0 stars **Reviewed by:** Randy S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It is easy to access and has adequate and efficient safeguards to maintain my security. It’s simple to use, the OCR is awesome. It is user friendly even to an older more technology challenged individual such as myself **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Before the update, it gave 2 categories, 1 for receipts and a separate for expenses. I actually prefer that version more. If possible maybe offer that option along with the other **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Easy to use digital format of my multiple purchases ### 10. Easy-to-Use Interface That Gets the Job Done **Rating:** 4.5/5.0 stars **Reviewed by:** Brad M. | Systems Engineer II, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The user interface is easy to use and it does what I need it to do. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I wish there was an automatic scheduled expense entry for regular bills. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I can easily input my expenses and I have confidence that it will be paid quickly. ### 11. Easy to Use and Great Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley R. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Certify continues to work very well. Mileage is calculated perfectly, and it is easy to save and return with more expenses before doing a final submission, **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing at all. It does an excellent job! **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I have to use my perosnal car for trips and sometimes I have to buy supplies out fo pocket. It is very easy to use Certify to get reimbursed. ### 12. Quick and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** May 04, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I like the auto sync feature. Makes it very easy when done right. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I don't like that if you mess up you have to delete your expense report before you can take something off. Also I don't like that if I duplicate a receipt the system doesn't merge them automatically. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** We have a lot of employees spending a lot of money at different times and it tracks them all easily. ### 13. Flexible and Easy to Use, Minor Communication Hurdles **Rating:** 4.5/5.0 stars **Reviewed by:** Eric M. **Reviewed Date:** January 09, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I like the flexibility that Emburse Expense Professional offers. It's really easy for the staff to use, and reconciling payments each month is straightforward. The initial setup was simple because it makes updating changes easier and eliminates the need to run credit checks for staff credit cards, making reimbursements faster. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I struggle with understanding the permissions, and I don't like that the only way to contact someone is via email or AI chat. It makes it difficult for urgent matters. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I use Emburse Expense Professional to manage staff payments and mileage reimbursements efficiently without needing individual debit cards, streamlining spending tracking. The system is flexible, user-friendly for staff, and simplifies monthly reconciliations, making updates easier and eliminating the need for credit checks. ### 14. Expenses the Easy Way! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** May 18, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It's so easy to add receipts, with multiple ways to accomplish that. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** 2FA is my main pain point with Emburse, but it is kind of accepted these days, and I know it's needed for security, but it's still annoying. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It's making expense reports easy. Also, I love that it just creates the expense report for you. ### 15. Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The receipt and charge automatic pairing function has greatly improved. It saves so much time. Expense report creation can be a drudge but Emburse makes it easy. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** The receipt pairing abilities have improved but they aren’t perfect. I know receipts come in many formats and imagine this is a challenge for the Emburse developers but more improvement in this area would be welcome. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Organizes and consolidates travel costs. It's has a good archive that is easy to access. It increases productivity. Great how you can use phone snapshots and import receipts from phone or laptop. ### 16. Excellent Expense Report System **Rating:** 4.0/5.0 stars **Reviewed by:** David L. | Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I really like the feature that provide the map automatically after entering the address from and to. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I wish the app was fully accessible like the website. Also that we can add note to all categories. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Customize the map if that specific road wasn't taken due to detour construction etc... Editing the mileage is good. ### 17. Quick and Easy Expense Builder **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** May 04, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I love how easily the system adds items from my corporate credit card so that I don't have to go through the process myself. The blank expense report system is very easy to flow through and add everything you need to add for reporting your travel, meals, postage, etc. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I think the only thing I don't like is when receipts don't add to an item right away when you click select, and instead it'll create a whole new item to report. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It's helping me get reimbursed for the times I help my company out. ### 18. Disappointing Experience with Misleading Claims **Reviewed by:** Hamilton A. **Reviewed Date:** October 22, 2025 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Nothing. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** {"I am extremely disappointed with Emburse Expense Professional. The software looks outdated, as if it was built in 2006 with only minimal UI changes since then. I find this embarrassing for a billion-dollar company to have such a product on the market.","The sales process was misleading, and the claims made by the salesperson were untrue. This has left me feeling deceived by the company.","The software is expensive, at $3,000 a year for just 15 people, which I find crazy.","The setup process was challenging, primarily because the salespeople rushed us. Importing data proved to be a significant pain.","There was an inability to connect with Chase credit cards, despite being assured beforehand that it would work. This was a major issue since they suggested we get different cards instead of resolving the problem.","The software was ineffective and solved none of our expense management issues. It added more time to our workflows, ultimately slowing everyone down.","The user interface is poorly designed and feels like complete trash. Overall, the software feels clunky and unproductive."} **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Emburse solved nothing for us, adding more time to our workflows and slowing everyone down, with outdated software and UI issues. ### 19. User friendly after demonstration and instructions. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** May 11, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** No hand written documents required and available post submitted documentation. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Like company emails, it would be nice to be able to pull up either customer names or company internal names/titles for submitting Conference or Entertainment guest names. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Speed and the need for using USPS mailings. Quicker reimbursements from my employer. ### 20. Effortless Integration with Room for UI Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Alyssa A. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I appreciate how easy it is to integrate Emburse Expense Professional with Microsoft Office, allowing seamless submission of expense reports directly through the app. This integration has significantly streamlined processes, such as reimbursement for credit card transactions, client visits, internal expense reports, outings, and lunches, which has freed up a substantial amount of time for our accounts payable team by reducing manual processing. I also find the features for tracking receipts and expenses, as well as the controls and approval processes for expense reports, incredibly useful. The ability to efficiently import credit card transactions and provide training for internal users further enhances its usability. Overall, its ease of use stands out, making it a practical and beneficial choice for our organization. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I find the application could be more user-friendly. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I use the product to streamline reimbursements and receipt tracking, reducing manual processing for AP and making expense reports easier to manage. ### 21. Very effective and efficient approval process **Rating:** 4.5/5.0 stars **Reviewed by:** Bobby W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Software has improved a great deal and has helped streamline processes **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Although the pricing structure has changed the software is still a good value. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Before we would have to circulate paper across multiple physical locations for approvals. This was untimely, expensive and cumbersome. Now it is handled electronically ### 22. Emburse Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Our company uses Emburse Expense for Credit card processing and employee mileage reimbursement. We like how it is customizable, fits with our chart of accounts and the multistep approval process. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I don't really have anything we dislike. It works well for us and our needs. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Emburse Certify helps us categorize all of our credit card spending for 50+ users, attach receipts and go through the submittal process for approvals. We then export the information from the reports into our accounting system. ### 23. Easy Expense Management with Seamless Payroll Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** With proper integration with payroll systems, expense management is easy to get paid. The system has automation performance that makes it easy for everyone. The user interface is clear and easy to navigate. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Importing invoices could be an easier process. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Our finance and payroll teams needed a way to keep track of the reimbursements for expenses. ### 24. Incredibly Easy-to-Navigate UI—One of the Best Expense Systems I’ve Used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The user interface is incredibly easy to navigate **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** So far, there is nothing that I dislike about the system. I have used numerous expense systems over my 30 years in IT and this is one of the easiest to navigate. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** No problems that it's solving, just making it easy to keep track of business expenses ### 25. Practical tool for expense reports **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering **Reviewed Date:** May 20, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Clear and practical user interface....... **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** As far as I understand, our organisation cannot use the same platform for the entire organization within EMEA **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** EEP does not really solve any problems, but it works fine for our organization ### 26. User-Friendly System with Seamless Netsuite Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It is a user-friendly system that does not require any special training. The implementation team did an excellent job. I also appreciate the Emburse Netsuite connector, which allows us to integrate the two systems seamlessly. Their customer support team is excellent, always responds promptly, fix the issue as soon as they could. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I appreciate the allowance feature, but I found that we were unable to set up two allowances for the same timeframe, even if they serve different purposes. I hope that in the future, it will be possible to create multiple allowances within the same period. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** This tool streamlines expense approval and processing, allowing us to dedicate more time to other tasks. ### 27. works well **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services **Reviewed Date:** May 23, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Photo Ai of receipts upload to expense feature is handy when traveling **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It works well, I have no complaints currently **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Tracking and putting costs in correct bucket for month end costs in correct bucket ### 28. Easy to navigate, great integration with mobile phone **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices **Reviewed Date:** May 14, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Immediate upload and data capture from the phone when out and about **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Viewing the report before submission, would be helpful if the line entries could individually or collectively be expanded to show the detail of each line, in preference to the existing system where for each line one by one you have to open a pop-up to see the detail for just that one line item **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Making it easy to claim expenses on business trips ### 29. Simple, efficient and easy to understand [User-Friendly Design] **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services **Reviewed Date:** May 18, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Easy to use, reliable, and efficient — this program helps me get the information I need without any hassle. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** no complaints - I haven't nothing negative to report. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Generating credit card report expense ### 30. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Melanie P. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** 1. Time saver 2. Access on mobile 3. Easy to use **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Sometimes invoice information is entered incorrectly and we have to retype everything manually **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** No need to keep all paper invoices Upload receipts via the mobile app ### 31. Easy and Effective for Basic Expense Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Jillian F. | Operations Specialist, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It’s generally easy to use and gets the job done, especially for basic expense reporting. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It doesn’t stand out — some features feel dated and there’s room for improvement in flexibility and speed. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It eliminates the need to manually enter expenses and receipts — you can snap a photo or upload them and the system extracts data automatically. ### 32. Accountant user **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** May 18, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Everything is saved/archived, which is useful for the future. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I would like you to recognize invoice number fields to validate duplication or not. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Not keeping documents in physical form ### 33. Mostly easy to use once you learn the software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** February 12, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Being able to upload receipts via mobile app or email, autofill of expense info is generally accurate, being able to collect receipts in the wallet and batch add to a report, easy mapping of milage driven, being able to link multiple photos or receipts to a single expense. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Having to search for a project code for each individual expense (should be able to select one for the full report), Linking a second receipt photo to an expense is a little non-intuitive (there should be a button in the add/edit expense window and in the wallet to add a second receipt image) **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Easily provides thorough documentation to be able to bill clients for travel expenses. ### 34. Easy to navigate and intuitive to the touch **Rating:** 4.5/5.0 stars **Reviewed by:** Ronald P. | Technical Writer, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Everything is easy to find and I can do so in an efficient manner. Not a lot of fluff that does not pertain to me. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Maybe add an app so I can have the information at my fingertips at all times. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** We have several locations across the globe and we are trying to combine various ways of expensing reports across the enterprise. This tool helps us to do that. ### 35. Expense reports are complex and detailed. emburse helps you a lot. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** February 23, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Expense reports are complex and detailed. Emburse helps reduce or eliminate mistakes and integrates with many travel apps. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** You could create a separation, either with a horizontal line or a separate frame, for the uploaded expenses and all others. The button Add to the Report is not crystal clear as the other expenses already added are there as well. ricardoglopes@outlook.com (305) 469-7768 **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Many different ways to upload receipts. ### 36. User Friendly with a Quick Turnaround **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The new photo scan software takes a more accurate picture of the receipt. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** The app seems to be quicker and more accurate using auto fill. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Certify provides me the opportunity to quickly document my expense receipts by taking a picture and uploading it into my Wallet. This allows me to carry out my sales responsibilities without having to carry around multiple receipts in my pocket. ### 37. ease of use, especially the app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** May 11, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The App is great and easy to upload receipts **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** getting the receipt picture can sometimes be a challenge. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** manual and labor intensive work. ### 38. User friendly software for submitting and approving expenses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Ease of use and quick approval process for those on my team **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Make text on final approval screen more user friendly, easy to quickly see differences **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Reporting expenses at the end of each reporting month ### 39. Program Auditor **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** May 03, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I can do this from my home office and upload reciepts. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I was getting errors and had to figure out why. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Reimburse for my expenses ### 40. Easy, User friendly and efficient!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Corrina S. | Lab Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The ease of adding my receipts in different ways makes it so efficient. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I still don't have anything that I dislike as of yet. This has helped with petty cash reconciliation 100% **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Prior to using Certify I had to save all of my receipts and try to remember all my expenses. However certify has them available for me to see as soon as it updates. I have the ability to upload my receipts immeadiatley so as soon as the expense shows up in my wallet the receipt is automatically matched to the expense and I can instantly create an expense report to be submitted for reinbursment. I can literally reconcile my expenses as they are made without having to wait. ### 41. Emburse functions well **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages **Reviewed Date:** March 30, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** This program is easy to use. The layout is relatively intuitive. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Is was a little tricky at first, but just took a little practice like anything. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I just use it to report mileage when using my own vehicle for work. ### 42. Great way to deal with expense reimbursemnet **Rating:** 4.5/5.0 stars **Reviewed by:** Vipul C. | Treasury Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The best feature is to upload receipt using app on phone and when ready, it generates expense report with no time. No worries for lost receipt and report is ready in no time. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** When system was down and do reimbursement manually. Had bad experience as got paid twice by system. It was system glitch but got fixed and then didn't happen anymore. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Great way to be on top of travel and expense reimbursement and customized reports helps a lot. Very easy to use and so many tasks are taken care by system. Biggest help is mileage reimbursement. Thanks. ### 43. Easy to use once you get the hang of it. **Rating:** 4.5/5.0 stars **Reviewed by:** Omar J. **Reviewed Date:** March 21, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** An easy way to keep track of receipts, simple to just email your receipts, so they will show up in your wallet. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing to hate at all. I just like how simple the User Interface is for the average person. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Nothing ### 44. Nice platform for managing credit card expenses. Few things I'd change, overall it is a good product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** November 12, 2025 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It is a good way to manage a large amount of charges and receipts. They have done a good job of giving tools to reconcile charges. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Wish there was an easier way to populate multiple charges with account numbers and org numbers without having to go through each field and record. Not sure it's possible, but I should be able to apply an account number, fund number and type by saying fill all with same instead of going through each one to fill in the info. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Keeping track of expenses in one place. Allowing me to reconcile my charges in a relatively efficient way. ### 45. Effortless Receipt Emailing and Flexible Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Tonja B. | Engagement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Emailing receipts; selecting time window for expense reports **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** The wallet organization is clunky and adding new items to wallet can sometimes take a couple of tries before they add properly. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Managing expense reporting - reimbursements, documentation of card use ### 46. We have to use it. So I recommend it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The phone app and website are easy to use. The error messages make it easy to go back and double check your work **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** The app is easy. I only dislike when I mess up :) **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It keeps me more organized so the end of month reports are done in a timely manner ### 47. Uploading receipts from your browser or photo gallery makes everything accessible. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It truly helps to manage finances effectively and is a great tool overall. It offers clarity, organization, and control, making it much easier to track expenses, plan ahead, and make informed financial decisions. It's definitely a valuable asset for anyone looking to stay on top of their financial goals. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** There’s honestly nothing that needs to be changed or improved—everything is running perfectly and is well-organized. The structure, the flow, and the attention to detail show that a lot of care and planning went into making things smooth and efficient **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It truly helps to manage finances effectively and is a great tool overall. It offers clarity, organization, and control, making it much easier to track expenses, plan ahead, and make informed financial decisions. It's definitely a valuable asset for anyone looking to stay on top of their financial goals." ### 48. Decent product but cumbersome **Rating:** 2.0/5.0 stars **Reviewed by:** Patxi S. | FP&A Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Highly customizable allowing companies to tailor to their needs **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** expense reports are cumbersome and take a lot of time to complete. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Allows us to have expense reports in one place where we can review and approve them. ### 49. Occupational Therapist as part of a Regulatory College committee **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** May 21, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** the system is satisfactory to submit for honorarium **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** repetition of the date fields from initial activation of a report to completion **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** provides easy submission for payment of honorarium for time spent participating in the committee work ### 50. Regional Quality Coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** March 09, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** User friendly and fast processing my reimbursements **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Had my account assigned to the wrong approver for a while. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** The capabilities of submitting my receipts and seeing the reimbursement on my check appreciated. ## Emburse Expense Professional (formerly Certify Expense) Discussions - [What is the best way to add several receipts for one expense?](https://www.g2.com/discussions/44981-what-is-the-best-way-to-add-several-receipts-for-one-expense) - 1 comment, 1 upvote - [Can I adjust the default map generated when I "Map It"?](https://www.g2.com/discussions/can-i-adjust-the-default-map-generated-when-i-map-it) - 4 comments, 1 upvote - [How do I delete person from invities list?](https://www.g2.com/discussions/how-do-i-delete-person-from-invities-list) - 1 comment, 1 upvote - [Will there be an app for certify?](https://www.g2.com/discussions/will-there-be-an-app-for-certify) - 4 comments, 1 upvote - [How do you import your wallet to a new expense report without having to remove receipts?](https://www.g2.com/discussions/how-do-you-import-your-wallet-to-a-new-expense-report-without-having-to-remove-receipts) - 2 comments, 1 upvote - [View Emburse Expense Professional (formerly Certify Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-26+10%3A57%3A00+-0500&secure%5Bsession_id%5D=a789bacb-c0ca-40cc-b6db-7238d881780b&secure%5Btoken%5D=70d39bde2c648ed99b78b909534794740acec29ac932be22f42a7f711ed1be22&format=llm_user) ## Emburse Expense Professional (formerly Certify Expense) Integrations - [Amex GBT Egencia](https://www.g2.com/products/amex-gbt-egencia/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Odoo Accounting](https://www.g2.com/products/odoo-accounting/reviews) - [Sage X3](https://www.g2.com/products/sage-x3/reviews) ## Emburse Expense Professional (formerly Certify Expense) Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Approval ** - Rules - Workflows - Submit **Invoice Management** - Capture - Repository **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Project Accounting / Revenue Recognition **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Invoice Processing** - Payments - Workflows - Tax Compliance - Submittal **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Supplier Information** - Profiles - History **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making ## Top Emburse Expense Professional (formerly Certify Expense) Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (8,936 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,923 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,637 reviews)