Emburse Expense Professional (formerly Certify Expense) Reviews & Product Details

I like the flexibility that Emburse Expense Professional offers. It's really easy for the staff to use, and reconciling payments each month is straightforward. The initial setup was simple because it makes updating changes easier and eliminates the need to run credit checks for staff credit cards, making reimbursements faster. Review collected by and hosted on G2.com.

I struggle with understanding the permissions, and I don't like that the only way to contact someone is via email or AI chat. It makes it difficult for urgent matters. Review collected by and hosted on G2.com.

Nothing. Review collected by and hosted on G2.com.

{"I am extremely disappointed with Emburse Expense Professional. The software looks outdated, as if it was built in 2006 with only minimal UI changes since then. I find this embarrassing for a billion-dollar company to have such a product on the market.","The sales process was misleading, and the claims made by the salesperson were untrue. This has left me feeling deceived by the company.","The software is expensive, at $3,000 a year for just 15 people, which I find crazy.","The setup process was challenging, primarily because the salespeople rushed us. Importing data proved to be a significant pain.","There was an inability to connect with Chase credit cards, despite being assured beforehand that it would work. This was a major issue since they suggested we get different cards instead of resolving the problem.","The software was ineffective and solved none of our expense management issues. It added more time to our workflows, ultimately slowing everyone down.","The user interface is poorly designed and feels like complete trash. Overall, the software feels clunky and unproductive."} Review collected by and hosted on G2.com.

I appreciate how easy it is to integrate Emburse Expense Professional with Microsoft Office, allowing seamless submission of expense reports directly through the app. This integration has significantly streamlined processes, such as reimbursement for credit card transactions, client visits, internal expense reports, outings, and lunches, which has freed up a substantial amount of time for our accounts payable team by reducing manual processing. I also find the features for tracking receipts and expenses, as well as the controls and approval processes for expense reports, incredibly useful. The ability to efficiently import credit card transactions and provide training for internal users further enhances its usability. Overall, its ease of use stands out, making it a practical and beneficial choice for our organization. Review collected by and hosted on G2.com.

I find the application could be more user-friendly. Review collected by and hosted on G2.com.

It is a user-friendly system that does not require any special training. The implementation team did an excellent job. I also appreciate the Emburse Netsuite connector, which allows us to integrate the two systems seamlessly. Their customer support team is excellent, always responds promptly, fix the issue as soon as they could. Review collected by and hosted on G2.com.

I appreciate the allowance feature, but I found that we were unable to set up two allowances for the same timeframe, even if they serve different purposes. I hope that in the future, it will be possible to create multiple allowances within the same period. Review collected by and hosted on G2.com.

Certify makes our lives easy when it comes to tracking, reporting and linking each company card transaction. The best thing we enjoy about this software is that it automatically talks to your company's bank card and retrives the information creating a expense report. This is A+ feature if you have alot of sales people submitting expense reports weekly Review collected by and hosted on G2.com.

The only thing I would say emburse certify can improve is the ability for admins to override charges that did not make their way to Certify from your company's card. Review collected by and hosted on G2.com.

The ease of adding my receipts in different ways makes it so efficient. Review collected by and hosted on G2.com.

I still don't have anything that I dislike as of yet. This has helped with petty cash reconciliation 100% Review collected by and hosted on G2.com.

The best feature is to upload receipt using app on phone and when ready, it generates expense report with no time. No worries for lost receipt and report is ready in no time. Review collected by and hosted on G2.com.

When system was down and do reimbursement manually. Had bad experience as got paid twice by system. It was system glitch but got fixed and then didn't happen anymore. Review collected by and hosted on G2.com.

It is a good way to manage a large amount of charges and receipts. They have done a good job of giving tools to reconcile charges. Review collected by and hosted on G2.com.

Wish there was an easier way to populate multiple charges with account numbers and org numbers without having to go through each field and record. Not sure it's possible, but I should be able to apply an account number, fund number and type by saying fill all with same instead of going through each one to fill in the info. Review collected by and hosted on G2.com.

Emailing receipts; selecting time window for expense reports Review collected by and hosted on G2.com.

The wallet organization is clunky and adding new items to wallet can sometimes take a couple of tries before they add properly. Review collected by and hosted on G2.com.

It truly helps to manage finances effectively and is a great tool overall. It offers clarity, organization, and control, making it much easier to track expenses, plan ahead, and make informed financial decisions. It's definitely a valuable asset for anyone looking to stay on top of their financial goals. Review collected by and hosted on G2.com.

There’s honestly nothing that needs to be changed or improved—everything is running perfectly and is well-organized. The structure, the flow, and the attention to detail show that a lot of care and planning went into making things smooth and efficient Review collected by and hosted on G2.com.