--- title: Emburse Expense Professional (formerly Certify Expense) Reviews meta_title: 'Emburse Expense Professional (formerly Certify Expense) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2425 reviews by the users' company size, role or industry to find out how Emburse Expense Professional (formerly Certify Expense) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2425 scale: '5' date_modified: '2026-08-07' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Emburse Expense Professional (formerly Certify Expense) Reviews **Vendor:** Emburse **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 2,425 ## About Emburse Expense Professional (formerly Certify Expense) Emburse brings together some of the world’s most powerful and trusted spend optimization solutions. As part of our product portfolio, Emburse Professional carries a promise to humanize work while delivering expense, accounts payable, and business travel solutions for growing organizations. Emburse Expense Professional simplifies expense management by replacing manual tasks with time-saving automation and greater spend control and visibility while providing great administrative and end-user support. With Emburse Professional's automated expense report creation, integrated spend request and card issuing workflow, embedded audit capabilities, and mobile receipt capture, expense reporting has never been so easy. Employees, managers, and accountants can create, submit, and approve expense reports, check the status of expense reports, and access reports on demand. Emburse Professional offers a broad range of integrations, seamless travel booking, on-demand support for all users, and much more. ## Emburse Expense Professional (formerly Certify Expense) Pros & Cons **What users like:** - Users find Emburse Expense Professional's **ease of use** exceptional, with intuitive features and convenient receipt uploads. (331 reviews) - Users appreciate the **easy upload feature** of Emburse Expense, streamlining receipt management with helpful automation tools. (129 reviews) - Users love the **easy receipt submission** with features like auto-fill and OCR scanning for convenience. (128 reviews) - Users appreciate the **versatility and flexibility** of Emburse Expense Professional, making expense tracking and submission effortless. (98 reviews) - Users appreciate the **ease of use** of Emburse Expense Professional, seamlessly integrating multiple sources for efficient processing. (91 reviews) - Users appreciate the **efficiency** of Emburse Expense Professional, enabling quick and easy expense management without unnecessary clutter. (89 reviews) - Upload Ease (88 reviews) - Intuitive (80 reviews) - Mobile App (80 reviews) - Expense Tracking (76 reviews) **What users dislike:** - Users are frustrated with the **limited receipt management features** , lacking functionalities like sorting and syncing options. (109 reviews) - Users find the **manual entry process clunky** , requiring multiple attempts and thorough revisions for accurate expense reporting. (47 reviews) - Users often experience **upload issues** , finding it clunky and inconsistent when adding items to their wallet. (38 reviews) - Users often face **inaccuracy issues** with rates and classifications, complicating expense tracking and reporting. (33 reviews) - Users experience **approval issues** due to system glitches and imprecise vendor matching, complicating reimbursement processes. (28 reviews) - Users face **usability issues** with Emburse Expense Professional, finding workflows outdated and mobile experience less intuitive. (27 reviews) - Error Management (26 reviews) - Learning Curve (24 reviews) - Photo Issues (24 reviews) - Confusing Categorization (22 reviews) ## Emburse Expense Professional (formerly Certify Expense) Reviews ### 1. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Quite intuititive. Like that I can upload receipts on phone immediately. Videos of how to use initially were very helpful. Like that it can fill in fields for me. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Have had some confusion when starting a new expense report from receipts in my wallet--had it happen in two different ways. It seems clear now so hard to recall what the struggle was now that I have used it more often. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Was having a difficult time being reimbursed from overseas. ### 2. Expense app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I love that it is easy to use and that it has an app that you can upload your receipts through when you are on the go! **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Sometimes it is a little confuseing when trying to edit my receipts. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Helps make it easier to keep up with my receipts! ### 3. Moved away but back to stay! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristy G. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The best part about Emburse Certify Expense is the ease of use for our employees. If a process is too hard, it just won't get done. Certify is easy enough to use that everyone in the organization can use and interact with the program. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I don't like having to list each expense code for every department. It would be much easier to chose a department and then the GL account codes for that department are the only ones available. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** T&E reporting is difficult without common parameters and procedures. Certify helps put those procedures in place to keep the process moving forward smoothly. ### 4. Horribly customer service with no actual human beings being willing to discuss issues of concern. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Wine and Spirits | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Platform is easy to use, but customer service has much to desire. I'm required to put something here to meet character requirements. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Customer service wreaks of horribleness. Their platform simply refuses to allow for a direct conversation without endless chains of emails indicating to go look at help topic articles. This platform was MUCH better when customer service reps were assigned. Integrations are overrated and require a lot of manual processes. Would recommend anything BUT this platform at this time. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** T&E ### 5. Clean and easy **Rating:** 4.5/5.0 stars **Reviewed by:** Renata K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Emburse Certify Expense is very user friendly. I am not a techie at all and I did not need any specific training to learn may way around. A collegaue briefly showed me the ropes n five minutes and I've been submitting my expenses ever since. I like the clean and bright look of the site. I use Certify a long time ago with one of my previous companies, but you improved the functionality, so I am very comfortable and confident using the system. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I can't think of any downsides right now. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I am submitting expenses for my department to get approved. ### 6. Say goodbye to carrying around all your receipts **Rating:** 5.0/5.0 stars **Reviewed by:** Ed M. | Advisory Board Member, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The ability to update, my expense report in real time, and on a rolling basis, has saved me so much effort and time. The AI also notifies me if I've submitted the same expense report before or if it's a duplicate. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I really don't have any complaints except that sometimes he grabs the wrong number out of an email receipt with multiple numbers. But that is easily fixed by using the cleanup wizard **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I don't have any issues using the program, and I love the ability to go back and review archived expense reports. This helps me budget for future years. ### 7. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Its easy to use, and the QB connection is nice **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** That you cannot do things in Bulk, IE there is no bulk edit for multiple expenses **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** just we have multiple expenses we cannot bulk edit. which would be nice ### 8. Excellent System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I love that it generates the report monthly from the reciepts that can be input in real time when you have an expense. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** N/A No issues to address. There are no issues I have **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It helps us track expenses for purchases and travel at our company. Very good system! ### 9. super easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** program is simple &easy to upload receipts. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** unsure how i can create expense report on mobile. documents can only be from gallery on phone but not as a saved documents on phone **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** saves from waiting on other personnel to handle, i can do it all myself. ### 10. App makes use simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Being able to submit copies of receipts through the app saves time in scanning receipts. Very easy to use. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Sometimes my receipts disappear from the app and I have to take the photos of them again so I have to keep my receipts until my report is submitted. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** saves time ### 11. Simple and Thorough **Rating:** 5.0/5.0 stars **Reviewed by:** Donald S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I can add a receipt on my mobile app immediately, which means no missed reimbursement and easy tracking. Even if I don't have all the detail, I can fill in later on the website. I can also preview my reports before submission to catch a missing receipt. Do I have hotel, car, gas, etc? I also like that Certify can recognize my email so I can just simply forward an emailed voucher right into my account. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Seriously - I have no complaints on Certify. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I don't have lost receipts and therefore lose money the company should reimburse me for. ### 12. I love using Certify **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Certify is easy and simple to use. The app or the website are neither complicated. simple and user friendly. Highly recommend. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I do not have any dislikes at this time. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It is becoming simpler to use and make a round trip milage report. ### 13. We've found that Certify works to serve the purpose we need. **Rating:** 4.0/5.0 stars **Reviewed by:** Chasity W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It allows us to set parameters and policies within the system. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** At times the receipts don't upload. App updates don't come through unless you remove and reinstall the app. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It has helped to streamline the credit card reconciliation and receipt submission process. ### 14. Just my Thoughts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Just the process of going through the Receipts and to the report **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Wait for it to go through on the Pending side **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** the E-mail in the beginning don't know what i was do ### 15. At first, it was cumbersome, however, once understood the process, it became swift to complete **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Tracking expesnes accurately and recird keeping. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Early stages of application function and errors. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I find it useful for expense tracking. ### 16. Super Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Elana P. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It is easy to discern between credit card charges and receipts. Adding receipts is as easy as sending an email or uploading from a file on your computer. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Sometimes, after the receipt has merged with the credit card charge, the two will separate in the expense report. This causes the total to be double what it should be. It just recently started to happen. Luckily, the fix is to just move the receipt back to the wallet and merge them when assigning a description. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I no longer have to use an Excel spreadsheet to submit my expense reports. I can also see which receipts are missing at any time by logging into my account. I no longer have to keep paper receipts to attached to the report as they are all uploaded electronically. ### 17. Good tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** AI based makes very easy uploading of the receipts **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** the rates are not accurate (calculating with foreign currency) **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** can be done remotely, no fysical invoices ### 18. Easy and Thorough **Rating:** 5.0/5.0 stars **Reviewed by:** Edward M. | Past President, Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Multiple ways to upload recipts with self loading ability. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It does cost money though it is a great value. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** With personnel being evrywhere around the globe access to to the tool is easy to use with a great workflow. ### 19. Mileage reimbursement. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Everything gets done on line. No paper submission, much faster. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It seems like you have to enter the same information multiple times. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** More accurate concise mileage submission. ### 20. easy to record and manage expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** ease of saving receipts rather than having paper **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I can only send to it from agreed email addresses **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** i no longer lose receipts ### 21. Efficient Conglomerate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Conglomerate of expenses in one place and can they be allocated **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** They make you use one card which they own **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** All expenses in one place/one program and they reduce the need for SmartSheet ### 22. easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I'm using it for basic stuf like mileage and parking. so I like that it easy to use **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I have limited experience with Certify, no travling so I have nothing to say can help with that **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** just get my Mileage expense ### 23. Easy to set-up and to use **Rating:** 5.0/5.0 stars **Reviewed by:** Candace A. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Implementation when switching from Concur was a breeze. Very user friendly and great report options. Integration with Quickbooks desktop is seamless. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Only complaint is that it's not easy to split out one expense into multiple categories. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Data entry ### 24. Sr Advisory **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2014 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Super easy to use Love teh iphone phot feature then fill inthe blank Best system ever! **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing except hard to type on small phone screen **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Time, easemore time to go do deals ### 25. Use of Certify **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I love using the mobile app to gather receipts/expenses. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing comes to mind. I am not a large user of Emburse Certify Expense Reporting. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Tracking employee expenses. ### 26. RBT 3 **Rating:** 5.0/5.0 stars **Reviewed by:** La S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It's a sure fire way to put in mileage and also receive money back for supporting other center and our paying for testing.. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It takes so long to receive your money. But it is well worth it when you need cash. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I get to support other centers and at the same time get reimbursed for providing support. ### 27. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Very user friendly, and not messy like other similar paltforms. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** The receipt loading steps should be simplified. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Organizing my expenses submissions ### 28. Simple and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It is very easy and practical to use and make it easy to use to submit travel expenses. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I really dont have anything to complain about. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It is very easy to use and makes it easy to sumbmit travel expenses. ### 29. It makes my life easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Me not worring about getting my credit card bill and not having to pay it back. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I love the way you process the transaction so I am very happy in every way you do things. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** So far have never have any issues. ### 30. It's Just Lunch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Product is easy to use, especially after you have made a few submissins. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It can't read your mind and do everything for you. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It keeps me from having to keep documents. ### 31. Great service very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Monica I. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Very user friendly love the look of the site as well. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing I can think of, the customer service is great and the website is great. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Submitting receipts on the go. My employees love the app. ### 32. Easy to use and tracks all mileage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Convenient and easy to use. So easy to track everything **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** There is nothing I dislike about Certify **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Keeping track of and submitting daily mileage ### 33. For me, it is easy to load & review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Simple to use and l.oad reciepts with ease. I have never had an issue **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing. I have never had any issues, & if there was an issue it was quickly resolved. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Nothing ### 34. It was a bit confusing, but should improve over time. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Being able to upload photos of receipts from your phone. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Contradictory wording and non-clear directions on mileage and reimbursable expenses **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** tracking expenses in a clean format ### 35. It is all Thumbs up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Well developed product software. My expense reporting can never be easier. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** It took me a while to learn using it but in the end, it was worthwhile. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It shortens my expense reporting time. Saves me alot of time. ### 36. Ease of use, very straight forward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Simple and self-explanatory, easy to upload receipts **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** No downside, follow easy steps. Very satisfied **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Expenses paid on time and easy to submit ### 37. Quick and Easy plus so simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Wallet is very intuitive and then being able to simple attach and append based on history makes life a breeze on Certify **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** The currency option can get complicate sometimes **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Expense management/claims and approval chain of command ### 38. April Expense Report. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It is helpful that airfare and Uber charges enter automatically. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Very little - it is a very nice system! It seems to work quite well for me. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It makes adding expenses relatively quick and accurate. ### 39. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Rajwinder K. | auditor/infulerncer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Easy to use, Ease of Implementation, uses it on monthly basics. Simply great, **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Nothing, there is nothing that I dislike about certify expense. Pretty easy to use. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Heping montly reimbersements easy to submit. ### 40. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It is very easy to learn and to use, it walks you through the process **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** The app could be a little easier to use. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** submitting expense reports ### 41. Ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Easy to use once you get accustomed to the tabs and processes **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I can't think of anything I dislike at this time. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Easy to be re-imbursed for business expenses ### 42. Overall great UI with some minor updates **Rating:** 4.0/5.0 stars **Reviewed by:** Minu C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Relatively easy to use. I can be confident that I will be reimbursed by seeing exactly what information that my organization needs in order to process it. Ease of uploading receipts. Love the function of emailing receipts@certify.com. This saves me a lot of annoying clicks and downloading (eg. save as pdf) **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Search function for additional approvers is broken. I would also consider a way to stitch receipts within the website. I dont like the IOS app. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Tracking travel and expense management for a worldwide organization. ### 43. excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Isela P. | Medical Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** easy to use and handle, great customer support, **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** do not have anything negative to say about this app **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** reinbursemnts ### 44. {"translation":"User Friendly"} **Rating:** 5.0/5.0 stars **Reviewed by:** jennifer N. | Senior Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Increases Productivity, giving back time. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Love everything about Embuse! Easy to use. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Increases productivity, better tracking, streamline approvals. ### 45. Best software for an organisation to provide travel budget and keep a check on it! **Rating:** 5.0/5.0 stars **Reviewed by:** Pragya J. | Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The fact that our employees are now aware of the budget approved for their business travel and also providing them with the option to choose travel options that fits within the approved spending. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** There is nothing to dislike as we are now able to save and cut travel expenses. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Setting an overall travel expense budget for an employee became a lot easier with Emburse. Now we do not have to go through manual process of reimbursement when employee submits the bill as all the process now have been automated and travel spends are also ensured to be within approved budget! ### 46. Hopeful then so disappointed in the end **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The idea of reconciling credit cards using live data, collecting and reviewing receipts, and having approvals **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Sales over-sold the product, although our implementation person did solve many problems (Heather). Communication was difficult-no phone numbers given, don't answer calls from number on web-site, customer service email response is slow. many unanswered emails. Couldn't solve my problem-could not integrate or /live connect my AMEX or Visa despite promises. Since this was the whole point of the product, we cancelled. Refused to refund fees inspite of fact that their product could not deliver the promised service. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** They could not integrate our credit cards, so we cancelled ### 47. this app is super easy to use and navigate through **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** that you can do it a little bit at a time and come back to the expense report before finalizing. Also that you can see your history and track through the approval process. Everything is easy to navigate through and filling out the form is super quick **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** nothing...wait...loading receipts...that there is a size limit and have to do it in chunks rather than everything all at once...otherwise, no complaints **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** submitting expense reports ### 48. Great experience! **Rating:** 4.5/5.0 stars **Reviewed by:** Eric B. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** My company has been using Certify for years for our corporate visas. I have found this program to be very user friendly and intuitive to use. It has all the options to get my reconciliation done quickly and easily. This is a 5 star service! **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Originally the receipt upload process was difficult but that's been fixed. Thank you! **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Our process was very manual prior to changing to Certify. Now it is a very easy process to get my monthly reconciliation completed. ### 49. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Tom H. | VP, North America & Group CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Very easy to use software. Does what it says it does for a very resonsable price. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Amended/ undoing processed reports isn't the easist. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Processing Business expenses ### 50. Rather user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I find it very easy to navigate and use. It is very helpful that the mileage estimating features a roundtrip option and calculates quickly and almost always accurately. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I do not like that I can not find a way to alter the route for mileage when I did not use the populated route automatically chosen by the system. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It helps track, save and report to my employer the expenses I have made and request for reimbursement. ## Emburse Expense Professional (formerly Certify Expense) Discussions - [What is the best way to add several receipts for one expense?](https://www.g2.com/discussions/44981-what-is-the-best-way-to-add-several-receipts-for-one-expense) - 1 comment, 1 upvote - [Can I adjust the default map generated when I "Map It"?](https://www.g2.com/discussions/can-i-adjust-the-default-map-generated-when-i-map-it) - 4 comments, 1 upvote - [How do I delete person from invities list?](https://www.g2.com/discussions/how-do-i-delete-person-from-invities-list) - 1 comment, 1 upvote - [Will there be an app for certify?](https://www.g2.com/discussions/will-there-be-an-app-for-certify) - 4 comments, 1 upvote - [How do you import your wallet to a new expense report without having to remove receipts?](https://www.g2.com/discussions/how-do-you-import-your-wallet-to-a-new-expense-report-without-having-to-remove-receipts) - 2 comments, 1 upvote - [View Emburse Expense Professional (formerly Certify Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+09%3A46%3A17+-0500&secure%5Bsession_id%5D=8dc69c51-7e7f-4c78-b2fa-3dedc95bdec8&secure%5Btoken%5D=25477a79b746c82dbdce83cfb13c197e53d34a4c9f5c32b537d4e96efc9d571f&format=llm_user) ## Emburse Expense Professional (formerly Certify Expense) Integrations - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Sage X3](https://www.g2.com/products/sage-x3/reviews) ## Emburse Expense Professional (formerly Certify Expense) Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Planning** - Customizable Templates **Approval ** - Rules - Workflows - Submit **Invoice Management** - Capture - Repository **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance - Reporting/Analytics - Real-Time Analytics **Client Invoicing** - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Supplier Management** - Inventory Management - Vendor Management - Workflow Management - Compliance Management - Purchase Order Management - Requisition Management - Bid Management - Auction Management - Sourcing Management - Returns Management - Fixed Asset Management - Contract/License Management - Supplier Management - Spend Management - Order Management - Shipping Management - Warehouse Management - User Management - Catalog Management - Receipt Management **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications - Expense Tracking **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Invoice Processing** - Payments - Workflows - Tax Compliance - Submittal - Configurable Workflow **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking - Real-Time Reporting **Additional Functionality** - API - Dashboard - Approval Process Control - Financial Analysis - Dashboard Creation - Billing & Invoicing - Expense Claims - Budget Control - Generative AI - Reminders - Electronic Payments - Activity Dashboard - Multi-Currency - Real-Time Updates - Multi-Language - Customizable Reports - Spend Control - Reporting & Statistics - Mobile Access - Spend Analysis - Categorization/Grouping - Real-Time Data - Single Sign On - AI Copilot - Employee Self Service **Administration** - PCI Regulation Compliant **Supplier Information** - Profiles - History **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making - Budgeting/Forecasting **Additional Functionality** - Approval Process Control - Collaboration Tools - Reporting & Statistics - Generative AI - API - Access Controls/Permissions - Order Tracking - Inventory Control - AI Copilot - Real-Time Analytics - Spend Analysis - Multi-Currency - Audit Trail - Real-Time Reporting - Activity Tracking - Search/Filter - Spend Control - Data Import/Export - Alerts/Notifications - Invoice Processing - Receiving - Document Storage - Quotes/Estimates - Accounting Integration - Third-Party Integrations - Multi-Location - Expense Tracking - Purchasing Reports - Activity Dashboard - Customizable Reports - Real-Time Data ## Top Emburse Expense Professional (formerly Certify Expense) Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,141 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,046 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,658 reviews)