---
title: Emburse Expense Professional (formerly Certify Expense) Reviews
meta_title: 'Emburse Expense Professional (formerly Certify Expense) Reviews 2026:
  Details, Pricing, & Features | G2'
meta_description: Filter 2424 reviews by the users' company size, role or industry
  to find out how Emburse Expense Professional (formerly Certify Expense) works for
  a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2424
  scale: '5'
date_modified: '2026-08-06'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---

# Emburse Expense Professional (formerly Certify Expense) Reviews
**Vendor:** Emburse  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2,424
## About Emburse Expense Professional (formerly Certify Expense)
Emburse brings together some of the world’s most powerful and trusted spend optimization solutions. As part of our product portfolio, Emburse Professional carries a promise to humanize work while delivering expense, accounts payable, and business travel solutions for growing organizations. Emburse Expense Professional simplifies expense management by replacing manual tasks with time-saving automation and greater spend control and visibility while providing great administrative and end-user support. With Emburse Professional&#39;s automated expense report creation, integrated spend request and card issuing workflow, embedded audit capabilities, and mobile receipt capture, expense reporting has never been so easy. Employees, managers, and accountants can create, submit, and approve expense reports, check the status of expense reports, and access reports on demand. Emburse Professional offers a broad range of integrations, seamless travel booking, on-demand support for all users, and much more.



## Emburse Expense Professional (formerly Certify Expense) Pros & Cons
**What users like:**

- Users find Emburse Expense Professional&#39;s **ease of use** exceptional, with intuitive features and convenient receipt uploads. (331 reviews)
- Users appreciate the **easy upload feature** of Emburse Expense, streamlining receipt management with helpful automation tools. (129 reviews)
- Users love the **easy receipt submission** with features like auto-fill and OCR scanning for convenience. (128 reviews)
- Users appreciate the **versatility and flexibility** of Emburse Expense Professional, making expense tracking and submission effortless. (98 reviews)
- Users appreciate the **ease of use** of Emburse Expense Professional, seamlessly integrating multiple sources for efficient processing. (91 reviews)
- Users appreciate the **efficiency** of Emburse Expense Professional, enabling quick and easy expense management without unnecessary clutter. (89 reviews)
- Upload Ease (88 reviews)
- Intuitive (80 reviews)
- Mobile App (80 reviews)
- Expense Tracking (76 reviews)

**What users dislike:**

- Users are frustrated with the **limited receipt management features** , lacking functionalities like sorting and syncing options. (109 reviews)
- Users find the **manual entry process clunky** , requiring multiple attempts and thorough revisions for accurate expense reporting. (47 reviews)
- Users often experience **upload issues** , finding it clunky and inconsistent when adding items to their wallet. (38 reviews)
- Users often face **inaccuracy issues** with rates and classifications, complicating expense tracking and reporting. (33 reviews)
- Users experience **approval issues** due to system glitches and imprecise vendor matching, complicating reimbursement processes. (28 reviews)
- Users face **usability issues** with Emburse Expense Professional, finding workflows outdated and mobile experience less intuitive. (27 reviews)
- Error Management (26 reviews)
- Learning Curve (24 reviews)
- Photo Issues (24 reviews)
- Confusing Categorization (22 reviews)

## Emburse Expense Professional (formerly Certify Expense) Reviews
  ### 1. Fast Auto Receipt Matching, but Transaction Sync Delays Cause Late Flags

**Rating:** 3.5/5.0 stars

**Reviewed by:** David H. | Co-Director of Special Projects, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I like the auto receipt matching  for the pre-uploading receipts as it makes things much quicker.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Many times, transactions are't synced in a timely manner and will appear on my dashboard up to a week or more after the transaction took place. It will then flag it is late/overdue as if I was intentionally not submitting the expense.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Expense tracking and management

  ### 2. Accurate Bill Text Capture and VAT Extraction

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harish  M. | Procurement officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The software's in-built ability to capture text from the bill attachments including the vendor name, the item description and the cost. Especially the VAT amount, the total amount etc.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

The user interface is sometimes not very intuitive. There's a wallet section and a report section separately which doesn't make sense.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Since my organization doesn't have advance petty cash, lots of purchases are made via cash and the bills are submitted for reimbursement. Certify eases the gap by allowing for quick approvals and reimbursements, keeping the business operations up and running without any hiccups.

  ### 3. Intuitive and powerful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cam M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The set up was easy, and making changes has always been easy. Giving our people the choice between an app and the website has been nice, too.

Compared to competitors we looked at, this had all the features we needed at a very affordable price.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

There aren't a ton of bells and whistles  (e.g. some more reporting options would be nice), but that also means that it's very plug and play and there isn't a steep learning curve.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It has let us stop doing expenses with Excel and handwritten notes. It's much faster and connects to all the business systems we need it to. It's definitely saved us at least a couple hours each month.

  ### 4. Super Easy Receipt Uploads That Keep Expense Reports Organized

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rob E. | Marketing Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Super easy to upload receipts.  I can upload them to the mobile app as I receive them and when I return to the office I can at the click of a button add all receipts to my expense report.  In most cases thery are ready to submit saving me a tone of time and keeping everything organized.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Some of the expense categories are silly while other more common ones I would use are not present.  I am not sure if this is customizable by company or not.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Keeping receipts for expense submission. Once they are scanned in I dont need to worry about losing them.

  ### 5. Easy to Use, Great Value, and Strong Credit Card Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Philanthropy | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy to use and good value for money. It speeds up the expense process considerably, and the integration with company credit cards is strong. Customer support is also very helpful and responsive.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

There’s very little to dislike. The only issue I’ve run into was when I tried to upload our company logo and it wasn’t accepted, even though it was the correct file size. That said, customer support were on hand and quickly helped resolve it for me.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It replaces our manual expense-claim process that used Excel, automates the credit card returns process, and improves the overall workflow by matching receipts to expenses.

  ### 6. Best Expense Report Software Available

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

very easy to use, and the ability to upload actual screenshot receipts from my phone gallery vs only being allowed to use the camera on the app to take a new photo was a major upgrade. excellent integration with other apps. a simple expense report can be fully processed start to finish in under five minutes.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

new updates have made the app much better since my initial review several years ago. very happy with the service and cannot think of any other ideas to improve the user experience.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Helps to ensure that I get reimbursed for my expenses, in a timely and easy manner.

  ### 7. Streamlined Expense Management With Room to Modernize

**Rating:** 4.5/5.0 stars

**Reviewed by:** Josh S. | Litigation Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I like how Emburse Expense Professional makes expense reporting fast, simple, and largely hands-off for both our field team and our back office.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I dislike that Emburse Expense Professional still feels dated and clunky in areas that should be streamlined, especially given its price point and positioning.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Emburse Expense Professional is helping replace manual, spreadsheet-heavy expense workflows with an automated, policy-driven system that speeds up reimbursements and gives clearer visibility into spend.

  ### 8. Easy to use expense report application.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Ease of use is the best part of Certify. We have 200+ users currently creating expense reports. Not everyone has an easy time doing this but Emburse Certify works well.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Nothing. I like everything about the website.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

With 200+ users, it can be very difficult to collect all of the business receipts. Certify makes it easy to collect and manage them. It also is perfect for getting the managers to approve their reports and review spending.

  ### 9. Easy Expense Reporting Across Mobile and Web

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patrick P. | Manager, Product Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It was very easy to use as I could use either the mobile app and the website to complete expense reports.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I did not like that it did not link to my calendar, which caused me to manually enter many names for expenses.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It was very easy to submit expense reports.  I could use my phone to take pictures of receipts and it would auto fill most of the details.

  ### 10. Effortless Expense Automation for Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex B. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I like that Emburse Expense Professional connects to our company purchase card and automatically migrates credit card transactions and receipts. It automates expense reports so individuals don't have to manually enter expense report lines, making it much more efficient. The initial setup was easy, which was a big plus.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I don't like the ability to add additional car allowances by group.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Emburse Expense Professional consolidates and tracks expenses, allowing employees to manage reports. It connects to our company purchase card, automatically migrating transactions and receipts, and automates expense reports, eliminating manual entry.

  ### 11. Expense Submission made easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Certify has changed the name, app name and added some new features to the app. Nearly everything they've modified and added to the application, our company doesn't use. Companies like us are only interested in one function from this company, which is the easy expense creating and submission process. All the other extra fancy features are great for some companies.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

A MFA option on the site for access. Any type of financial system should have some kind of MFA functionality on it due to cyber security risks

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

We moved from excel spreadsheeet submissions to certify. This is way faster and easier to complete now. as well, workflow approval is easier and more timely. People can do expense claims remotely and submit all without getting access to the internal corporate network now!

  ### 12. Great experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It works great from both my phone and computer.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

The AI automatic input feature takes to long and sometimes doesn't add on the tips.  Sometimes the expense automatically defaults to:  The Company Paid this expense, don't reimburse.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Speed in submitting and processing my expense reports.

  ### 13. Very easy to use, convenient

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management

**Reviewed Date:** August 04, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I don't have to think about my miles. They are just there once I send them and all I have to do is create the document. I am able to fix anything on my side, I can delete if I need to, there is not guessing game and I move on.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I wish I didn't have to put my codes in and they would just be in there as I use the same codes every time for my position.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

N/A

  ### 14. Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** August 04, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

What I like most about Emburse Expense Professional is how easy it is to use. Submitting expenses is quick, snapping receipts from my phone saves time, and the approval process is straightforward.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I haven't run into many major issues, but the interface could be more streamlined in some areas to make common tasks a little faster. Such as duplicate/similar transactions.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It saves me time by making it easy to capture receipts, submit expenses, and track reimbursements all in one place.

  ### 15. pretty cut and dry and relatively easy to navigate. Failure proof submittal system it appears.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Networking

**Reviewed Date:** June 25, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The eventual ability to collect all of your expenses into one place. It allows a chance to reflect back on any potentially missed expenses.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

That we have to ensure we remember every expense and there's not a way to capture them through one application, or portal system.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

compiling a reviewable and approvable report for all expenses accrued during or after a trip.

  ### 16. easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services

**Reviewed Date:** August 04, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

easy to use and upload files. plain layout

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

took 3 attempts to upload a file and it kick me out of expense while i tired to load up a ticket

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

not sure as this is my first time using it

  ### 17. Easy after the first time

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** August 05, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Ease of use to turn in travel expense report

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I would like it better if the AI would get receipts correct more often. Some of that could be my handwriting with tips.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Quick way to turn in expense reports.

  ### 18. Easy to Use, Secure, and Awesome OCR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randy  S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It is easy to access and has adequate and efficient safeguards to maintain my security. It’s simple to use, the OCR is awesome. It is user friendly even to an older more technology challenged individual such as myself

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Before the update, it gave 2 categories, 1 for receipts and a separate for expenses. I actually prefer that version more. If possible maybe offer that option along with the other

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Easy to use digital format of my multiple purchases

  ### 19. Easy-to-Use Interface That Gets the Job Done

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brad M. | Systems Engineer II, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The user interface is easy to use and it does what I need it to do.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I wish there was an automatic scheduled expense entry for regular bills.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I can easily input my expenses and I have confidence that it will be paid quickly.

  ### 20. Easy to use if you consistent in logging your receipts as they occur

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It will create the report for you, easy to use.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Old expenses that are not assigned can not be removed for clean up

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Record keeping and creating expense reports.

  ### 21. Easy to Use and Great Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Certify continues to work very well. Mileage is calculated perfectly, and it is easy to save and return with more expenses before doing a final submission,

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Nothing at all. It does an excellent job!

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I have to use my perosnal car for trips and sometimes I have to buy supplies out fo pocket. It is very easy to use Certify to get reimbursed.

  ### 22. super friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

easy to use, very friendly application, i like it

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

nothing really, i have no complains about it

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

make my expenses reports very easy to submit for the company

  ### 23. GREAT

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Machinery

**Reviewed Date:** August 05, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

VERY EASY TO USE AND FILL OUT THE REPORTS AND EASY TO ACCESS

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

NO COMMENTS I HAVE NO COMPLAINT SO FAR

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

EXPENSE CONTROL IN USERS

  ### 24. Quick and Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** May 04, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I like the auto sync feature. Makes it very easy when done right.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I don't like that if you mess up you have to delete your expense report before you can take something off. Also I don't like that if I duplicate a receipt the system doesn't merge them automatically.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

We have a lot of employees spending a lot of money at different times and it tracks them all easily.

  ### 25. Overall it is a good app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad

**Reviewed Date:** June 02, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy to upload receipts. Saving drafts within a current month.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I would like to have compact Expense report in PDF from Archive . The cost of each item and summary of total amount - simple table for the month in PDF format / or Excel. The present report is too bulky.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

NTR

  ### 26. Flexible and Easy to Use, Minor Communication Hurdles

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eric M.

**Reviewed Date:** January 09, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I like the flexibility that Emburse Expense Professional offers. It's really easy for the staff to use, and reconciling payments each month is straightforward. The initial setup was simple because it makes updating changes easier and eliminates the need to run credit checks for staff credit cards, making reimbursements faster.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I struggle with understanding the permissions, and I don't like that the only way to contact someone is via email or AI chat. It makes it difficult for urgent matters.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I use Emburse Expense Professional to manage staff payments and mileage reimbursements efficiently without needing individual debit cards, streamlining spending tracking. The system is flexible, user-friendly for staff, and simplifies monthly reconciliations, making updates easier and eliminating the need for credit checks.

  ### 27. Expense settlement by month

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

That allows me to keep an organized control of my travel expenses and settlement directly from my laptop.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

The interface sometimes requires too many clicks for simple tasks like attaching a single receipt and does not activate without wifi =0(

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Fill sheets in Excel, program automates and breaks down the costs, speeds up the approval process.

  ### 28. Expenses the Easy Way!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management

**Reviewed Date:** May 18, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It's so easy to add receipts, with multiple ways to accomplish that.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

2FA is my main pain point with Emburse, but it is kind of accepted these days, and I know it's needed for security, but it's still annoying.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It's making expense reports easy. Also, I love that it just creates the expense report for you.

  ### 29. Saves Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The receipt and charge automatic pairing function has greatly improved. It saves so much time. Expense report creation can be a drudge but Emburse makes it easy. 

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

The receipt pairing abilities have improved but they aren’t perfect. I know receipts come in many formats and imagine this is a challenge for the Emburse developers but more improvement in this area would be welcome.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Organizes and consolidates travel costs. It's has a good archive that is easy to access. It increases productivity. Great how you can use phone snapshots and import receipts from phone or laptop.

  ### 30. Effortless Setup, Intuitive Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** tami m. | Teller, Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I love the ease of use and the setup of Emburse Expense Professional. It's very detailed and simple to read, and the instructions are very clear.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

choosing the categories is confusing sometimes

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I use Emburse Expense Professional for mileage reimbursement and to receive back expense money.

  ### 31. Emburse is extremely user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers

**Reviewed Date:** June 08, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I am pleased with the ease of tying all my expenses into one report.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I'm not sure if I would change anything I am extremely happy with the platform as is

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

bringing all of my expenses into one easy to use report

  ### 32. Excellent Expense Report System

**Rating:** 4.0/5.0 stars

**Reviewed by:** David L. | Recruiter, Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I really like the feature that provide the map automatically after entering the address from and to.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I wish the app was fully accessible like the website. Also that we can add note to all categories. 

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Customize the map if that specific road wasn't taken due to detour construction etc... Editing the mileage is good.

  ### 33. Quick and Easy Expense Builder

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking

**Reviewed Date:** May 04, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I love how easily the system adds items from my corporate credit card so that I don't have to go through the process myself. The blank expense report system is very easy to flow through and add everything you need to add for reporting your travel, meals, postage, etc.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I think the only thing I don't like is when receipts don't add to an item right away when you click select, and instead it'll create a whole new item to report.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It's helping me get reimbursed for the times I help my company out.

  ### 34. Full of awesomeness 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vishal R. | Agile Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Travel management has been improved a lot and it is just awesome now can't describe one

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

User interface can be improved a bit .. but I would still say it is awesome 

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Managing Expenses is the biggest key and this really helps

  ### 35. Makes managing expenses easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** August 01, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy to use app to capture a receipt and have it auto filled for most fields. Accuracy has increased for auto fill. Makes submitting expense reports easy.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Mileage - challenge to add rerouting and additional side routes that add accurate mileage.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Receipt Auto Fill is faster and more accurate

  ### 36. Disappointing Experience with Misleading Claims

**Reviewed by:** Hamilton A.

**Reviewed Date:** October 22, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Nothing.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

{"I am extremely disappointed with Emburse Expense Professional. The software looks outdated, as if it was built in 2006 with only minimal UI changes since then. I find this embarrassing for a billion-dollar company to have such a product on the market.","The sales process was misleading, and the claims made by the salesperson were untrue. This has left me feeling deceived by the company.","The software is expensive, at $3,000 a year for just 15 people, which I find crazy.","The setup process was challenging, primarily because the salespeople rushed us. Importing data proved to be a significant pain.","There was an inability to connect with Chase credit cards, despite being assured beforehand that it would work. This was a major issue since they suggested we get different cards instead of resolving the problem.","The software was ineffective and solved none of our expense management issues. It added more time to our workflows, ultimately slowing everyone down.","The user interface is poorly designed and feels like complete trash. Overall, the software feels clunky and unproductive."}

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Emburse solved nothing for us, adding more time to our workflows and slowing everyone down, with outdated software and UI issues.

  ### 37. User friendly after demonstration and instructions.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation

**Reviewed Date:** May 11, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

No hand written documents required and available post submitted documentation.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Like company emails, it would be nice to be able to pull up either customer names or company internal names/titles for submitting Conference or Entertainment guest names.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Speed and the need for using USPS mailings.  Quicker reimbursements from my employer.

  ### 38. Effortless Integration with Room for UI Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alyssa A. | Accounting Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I appreciate how easy it is to integrate Emburse Expense Professional with Microsoft Office, allowing seamless submission of expense reports directly through the app. This integration has significantly streamlined processes, such as reimbursement for credit card transactions, client visits, internal expense reports, outings, and lunches, which has freed up a substantial amount of time for our accounts payable team by reducing manual processing. I also find the features for tracking receipts and expenses, as well as the controls and approval processes for expense reports, incredibly useful. The ability to efficiently import credit card transactions and provide training for internal users further enhances its usability. Overall, its ease of use stands out, making it a practical and beneficial choice for our organization.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I find the application could be more user-friendly.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I use the product to streamline reimbursements and receipt tracking, reducing manual processing for AP and making expense reports easier to manage.

  ### 39. Expense Submittal and Control

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** June 30, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy to use once info when properly  is loaded

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sometimes  receipts are not paired correctly

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Keeps control of our travelling and job expenses

  ### 40. Very effective and efficient approval process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bobby W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Software has improved a great deal and has helped streamline processes

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Although the pricing structure has changed the software is still a good value.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Before we would have to circulate paper across multiple physical locations for approvals. This was untimely, expensive and cumbersome. Now it is handled electronically

  ### 41. Emburse Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lauren D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Our company uses Emburse Expense for Credit card processing and employee mileage reimbursement. We like how it is customizable, fits with our chart of accounts and the multistep approval process.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I don't really have anything we dislike. It works well for us and our needs.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Emburse Certify helps us categorize all of our credit card spending for 50+ users, attach receipts and go through the submittal process for approvals. We then export the information from the reports into our accounting system.

  ### 42. Easy Expense Management with Seamless Payroll Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

With proper integration with payroll systems, expense management is easy to get paid. The system has automation performance that makes it easy for everyone. The user interface is clear and easy to navigate.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Importing invoices could be an easier process.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Our finance and payroll teams needed a way to keep track of the reimbursements for expenses.

  ### 43. Incredibly Easy-to-Navigate UI—One of the Best Expense Systems I’ve Used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The user interface is incredibly easy to navigate

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

So far, there is nothing that I dislike about the system.  I have used numerous expense systems over my 30 years in IT and this is one of the easiest to navigate.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

No problems that it's solving, just making it easy to keep track of business expenses

  ### 44. Practical tool for expense reports

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering

**Reviewed Date:** May 20, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Clear and practical user interface.......

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

As far as I understand, our organisation cannot use the same platform for the entire organization within EMEA

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

EEP does not really solve any problems, but it works fine for our organization

  ### 45. User-Friendly System with Seamless Netsuite Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It is a user-friendly system that does not require any special training. The implementation team did an excellent job. I also appreciate the Emburse Netsuite connector, which allows us to integrate the two systems seamlessly. Their customer support team is excellent, always responds promptly, fix the issue as soon as they could.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I appreciate the allowance feature, but I found that we were unable to set up two allowances for the same timeframe, even if they serve different purposes. I hope that in the future, it will be possible to create multiple allowances within the same period.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

This tool streamlines expense approval and processing, allowing us to dedicate more time to other tasks.

  ### 46. works well

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Environmental Services

**Reviewed Date:** May 23, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Photo Ai of receipts upload to expense feature is handy when traveling

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It works well, I have no complaints currently

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Tracking and putting costs in correct bucket for month end costs in correct bucket

  ### 47. Easy to navigate, great integration with mobile phone

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices

**Reviewed Date:** May 14, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Immediate upload and data capture from the phone when out and about

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Viewing the report before submission, would be helpful if the line entries could individually or collectively be expanded to show the detail of each line, in preference to the existing system where for each line one by one you have to open a pop-up to see the detail for just that one line item

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Making it easy to claim expenses on business trips

  ### 48. Mental health services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care

**Reviewed Date:** May 29, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Very helpful with helping to provide services for clients

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

All is well as of now everything is very convenient.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

With being able to transport important services for clients.

  ### 49. Simple, efficient and easy to understand  [User-Friendly Design]

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services

**Reviewed Date:** May 18, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy to use, reliable, and efficient — this program helps me get the information I need without any hassle.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

no complaints - I haven't nothing negative to report.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Generating credit card report expense

  ### 50. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melanie P. | Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

1. Time saver
2. Access on mobile
3. Easy to use

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sometimes invoice information is entered incorrectly and we have to retype everything manually

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

No need to keep all paper invoices
Upload receipts via the mobile app


## Emburse Expense Professional (formerly Certify Expense) Discussions
  - [What is the best way to add several receipts for one expense?](https://www.g2.com/discussions/44981-what-is-the-best-way-to-add-several-receipts-for-one-expense) - 1 comment, 1 upvote
  - [Can I adjust the default map generated when I &quot;Map It&quot;?](https://www.g2.com/discussions/can-i-adjust-the-default-map-generated-when-i-map-it) - 4 comments, 1 upvote
  - [How do I delete person from invities list?](https://www.g2.com/discussions/how-do-i-delete-person-from-invities-list) - 1 comment, 1 upvote
  - [Will there be an app for certify?](https://www.g2.com/discussions/will-there-be-an-app-for-certify) - 4 comments, 1 upvote
  - [How do you import your wallet to a new expense report without having to remove receipts?](https://www.g2.com/discussions/how-do-you-import-your-wallet-to-a-new-expense-report-without-having-to-remove-receipts) - 2 comments, 1 upvote

- [View Emburse Expense Professional (formerly Certify Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-06+11%3A01%3A18+-0500&secure%5Bsession_id%5D=e6930334-e87f-4946-8eb0-e011dec16cbd&secure%5Btoken%5D=ea8c6e692a92950835d6b90d3058c005170612c3ff9a9c0c8e4d2b901bcd8513&format=llm_user)
## Emburse Expense Professional (formerly Certify Expense) Integrations
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Sage X3](https://www.g2.com/products/sage-x3/reviews)

## Emburse Expense Professional (formerly Certify Expense) Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Integration
- Credit Card Management

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Planning**
- Customizable Templates

**Approval **
- Rules
- Workflows
- Submit

**Invoice Management**
- Capture
- Repository

**AI - Travel Management**
- Personalization
- Predictive Analytics
- Cost Savings
- Efficiency
- Real-Time Assistance
- Reporting/Analytics
- Real-Time Analytics

**Client Invoicing**
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Supplier Management**
- Inventory Management
- Vendor Management
- Workflow Management
- Compliance Management
- Purchase Order Management
- Requisition Management
- Bid Management
- Auction Management
- Sourcing Management
- Returns Management
- Fixed Asset Management
- Contract/License Management
- Supplier Management
- Spend Management
- Order Management
- Shipping Management
- Warehouse Management
- User Management
- Catalog Management
- Receipt Management

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Employee Risk Management**
- Emergency Assistance Integration
- Policy Enforcement & Compliance
- Traveler Tracking
- Risk Alerts & Safety Notifications
- Expense Tracking

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates
- Expense Tracking
- Real-Time Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow
- Generative AI

**Invoice Processing**
- Payments
- Workflows
- Tax Compliance
- Submittal
- Configurable Workflow

**Sustainability & Reporting**
- Sustainability Reporting
- Green Travel Recommendations
- Carbon Emissions Tracking
- Real-Time Reporting

**Additional Functionality**
- API
- Dashboard
- Approval Process Control
- Financial Analysis
- Dashboard Creation
- Billing & Invoicing
- Expense Claims
- Budget Control
- Generative AI
- Reminders
- Electronic Payments
- Activity Dashboard
- Multi-Currency
- Real-Time Updates
- Multi-Language
- Customizable Reports
- Spend Control
- Reporting & Statistics
- Mobile Access
- Spend Analysis
- Categorization/Grouping
- Real-Time Data
- Single Sign On
- AI Copilot
- Employee Self Service

**Administration**
- PCI Regulation Compliant

**Supplier Information**
- Profiles
- History

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management

**Analytics**
- Visibility
- Performance
- Spend
- Due Dates
- KPIs

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Integration**
- Accounting
- Payments
- ERP
- Procurement

**Agentic AI - Purchasing**
- Proactive Assistance
- Decision Making
- Budgeting/Forecasting

**Additional Functionality**
- Approval Process Control
- Collaboration Tools
- Reporting & Statistics
- Generative AI
- API
- Access Controls/Permissions
- Order Tracking
- Inventory Control
- AI Copilot
- Real-Time Analytics
- Spend Analysis
- Multi-Currency
- Audit Trail
- Real-Time Reporting
- Activity Tracking
- Search/Filter
- Spend Control
- Data Import/Export
- Alerts/Notifications
- Invoice Processing
- Receiving
- Document Storage
- Quotes/Estimates
- Accounting Integration
- Third-Party Integrations
- Multi-Location
- Expense Tracking
- Purchasing Reports
- Activity Dashboard
- Customizable Reports
- Real-Time Data

## Top Emburse Expense Professional (formerly Certify Expense) Alternatives
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