---
title: Emburse Expense Professional (formerly Certify Expense) Reviews
meta_title: 'Emburse Expense Professional (formerly Certify Expense) Reviews 2026:
  Details, Pricing, & Features | G2'
meta_description: Filter 2425 reviews by the users' company size, role or industry
  to find out how Emburse Expense Professional (formerly Certify Expense) works for
  a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2425
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---


# Emburse Expense Professional (formerly Certify Expense) Reviews
**Vendor:** Emburse  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2,425
## About Emburse Expense Professional (formerly Certify Expense)
Emburse brings together some of the world’s most powerful and trusted spend optimization solutions. As part of our product portfolio, Emburse Professional carries a promise to humanize work while delivering expense, accounts payable, and business travel solutions for growing organizations. Emburse Expense Professional simplifies expense management by replacing manual tasks with time-saving automation and greater spend control and visibility while providing great administrative and end-user support. With Emburse Professional&#39;s automated expense report creation, integrated spend request and card issuing workflow, embedded audit capabilities, and mobile receipt capture, expense reporting has never been so easy. Employees, managers, and accountants can create, submit, and approve expense reports, check the status of expense reports, and access reports on demand. Emburse Professional offers a broad range of integrations, seamless travel booking, on-demand support for all users, and much more.



## Emburse Expense Professional (formerly Certify Expense) Pros & Cons
**What users like:**

- Users find Emburse Expense Professional&#39;s **ease of use** exceptional, with intuitive features and convenient receipt uploads. (331 reviews)
- Users appreciate the **easy upload feature** of Emburse Expense, streamlining receipt management with helpful automation tools. (129 reviews)
- Users love the **easy receipt submission** with features like auto-fill and OCR scanning for convenience. (128 reviews)
- Users appreciate the **versatility and flexibility** of Emburse Expense Professional, making expense tracking and submission effortless. (98 reviews)
- Users appreciate the **ease of use** of Emburse Expense Professional, seamlessly integrating multiple sources for efficient processing. (91 reviews)
- Users appreciate the **efficiency** of Emburse Expense Professional, enabling quick and easy expense management without unnecessary clutter. (89 reviews)
- Upload Ease (88 reviews)
- Intuitive (80 reviews)
- Mobile App (80 reviews)
- Expense Tracking (76 reviews)

**What users dislike:**

- Users are frustrated with the **limited receipt management features** , lacking functionalities like sorting and syncing options. (109 reviews)
- Users find the **manual entry process clunky** , requiring multiple attempts and thorough revisions for accurate expense reporting. (47 reviews)
- Users often experience **upload issues** , finding it clunky and inconsistent when adding items to their wallet. (38 reviews)
- Users often face **inaccuracy issues** with rates and classifications, complicating expense tracking and reporting. (33 reviews)
- Users experience **approval issues** due to system glitches and imprecise vendor matching, complicating reimbursement processes. (28 reviews)
- Users face **usability issues** with Emburse Expense Professional, finding workflows outdated and mobile experience less intuitive. (27 reviews)
- Error Management (26 reviews)
- Learning Curve (24 reviews)
- Photo Issues (24 reviews)
- Confusing Categorization (22 reviews)

## Emburse Expense Professional (formerly Certify Expense) Reviews
  ### 1. Receipt

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace

**Reviewed Date:** March 02, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Quick and easy and keep you informed how is the ER is progressing.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

None, Adding the receipt should be more straight foward

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

None

  ### 2. Very easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations

**Reviewed Date:** December 05, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Simple to use, easy to submit report and upload receipts

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sometimes the system does not read the receipts so you have to manually add them.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

none to report

  ### 3. Office Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice

**Reviewed Date:** February 27, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It tracks and upload your receipt of your purchases.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I have no dislike about the Emburse Expense.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I have no problem with this system.

  ### 4. its fine.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Wholesale

**Reviewed Date:** December 08, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I have nothing to say about this. Its just a tool. Not good. not bad. just is.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

the new automatic document scan is not good.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

nothing.

  ### 5. Great

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management

**Reviewed Date:** February 13, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Loading up the receipts and matching them to the charge.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Getting the dates right so that things match up

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It just is a nice way to keep track of expenses.

  ### 6. Easy monthly expense for sales people on the go!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** December 22, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

More customers for me feed them and they will come!

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Auto fill makes mistakes, dates - time-.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

None

  ### 7. Mostly good. Challenging for a newcomer but as time goes by become good at it.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care

**Reviewed Date:** February 07, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I like the roundtrip feature. It is not an easy app to navigate. Takes several tries to be acclimated to the process.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Not easy for new comer- see comments above

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

reimbursements

  ### 8. Pretty smooth

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** November 13, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It's fairly easy to create and submit an expense report in a short period of time.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Just the Allocations feature.  I'd like to be able to make Expense/Receipt specific allocations.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Quick submission of expense reports.

  ### 9. Expense reimbursement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting

**Reviewed Date:** December 01, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

very simple to navigate when using this feature

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

not applicable everything is great when using

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

very simple way to submit expenses for my comapny

  ### 10. Overall Satisfied

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** August 19, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Simple, i like the ease of use from multiple sources (email, app, web browser) they work together excellently.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Not able to alter the MapIt function, it has flaws when you can't modify route. it would be nice if it gave you a couple options (like google or apple maps) because sometimes it thinks i am going to go through a toll or use a ferry that doesn't actually make sense

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Simplified expense submission for employees.

  ### 11. I usually use Concur, so this was a bit of a change for me.  But it was OK.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** November 26, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Being able to load receipts in to the report, once I got the hang of it.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

the identification of employees not in the system

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Getting reimbursed

  ### 12. My experience using Emburse Expense Professional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** February 10, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Entering expenses is a seamless process.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I have not found anything about the system that I dislike

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I have not had any problems using the system

  ### 13. So far Good. Please incorporate "Sum of expenses" in the print out..

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation

**Reviewed Date:** November 06, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

User Friendly and easy to upload the bills

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It doesn't show the sum of expenses when we take the summary print out.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Submitting the expenses in time.. sometimes, avoids sending hardcopy of the bills etc.

  ### 14. Great Simple System for Expense Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Simple setup for admins, easy for users to learn and use. Their mobile app  is a gamechanger for us. They also provide users with access to their Emburse Collective where they share updates, articles, and request feedback from their customers.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Issues with getting system customized for our needs and using invoice.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Submitting receipts collectively from employees and approval process. We also have a feed into Intacct to reduce entry time and mistakes.

  ### 15. Efficient and User Friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dana G. | Project Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I like the simplicity of the website. It is easy to use, user friendly and creates efficiency unlike some of the other platforms I have used in the past.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I don't dislike any of the features. Love the program and the reporting functions.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It is creating efficiency in our department and across our organization. We recently added P-card's and I am looking forward to reconciling them on this platform.

  ### 16. Very easy to use, makes expenses quick

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals

**Reviewed Date:** February 02, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Snap picture and record receipts. How much easier can it get?

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

There is nothing I don't like about the software

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Time to do expenses, and ease of recordkeeping

  ### 17. Emburse Expense Professional helps like no other

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

What I like best about Emburse Expense Professional is how intuitive and streamlined the platform is. The interface is user-friendly, which makes submitting, approving, and tracking expenses simple and efficient—even for team members who aren’t tech-savvy. I also appreciate the automated receipt capture and policy enforcement features, which help reduce manual errors and ensure compliance. It’s clear that the tool was designed with both users and finance teams in mind, saving time while improving accuracy and visibility across the expense management process.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

While Emburse Expense Professional is a strong tool overall, one area that could be improved is the speed and responsiveness of the platform, especially when uploading receipts or navigating between tabs. Occasionally, the interface can feel a bit slow or clunky, particularly during high-traffic periods or when handling large volumes of expenses. Additionally, more customization options for reporting and dashboard views would enhance the experience for finance and operations teams who need specific insights quickly. These aren’t deal-breakers, but addressing them would make an already solid tool even better.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Emburse Expense Professional helps solve the headache of manual expense tracking, approval delays, and policy compliance issues. By automating receipt capture, mileage tracking, and approval workflows, it reduces the time and effort required to submit and process expenses. This not only saves our team hours each month but also improves accuracy and ensures we stay within compliance. For finance and operations, the built-in reporting tools offer better visibility into spending trends, which supports smarter budget management and decision-making.

  ### 18. VERY HANDY

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Building Materials

**Reviewed Date:** November 06, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

KEEPS TRACK OF EXPENSES AND RECPTS WITH TOTALS

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Needs a broken down list of the expense and what its for. also if its 
50%deductible or etc. help to choose which category

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

na

  ### 19. Easy to use and user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vicki A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It took me a couple of months to get familiar with the procedure. Once that was done, I feel it is really user friendly. Easy to keep track of my expenses and enter them in while on the go. I like how you can enter in on your phone and log on to a desktop computer and everything is already uploaded.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I don't really notice a difference between Certify vs Emburse Expense Professional.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

In general it is easy to use

  ### 20. bon

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mining & Metals

**Reviewed Date:** February 10, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

easy to link invoice and expenses and send documents

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

make the reports and all that jazz.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

manage expenses

  ### 21. .

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** February 06, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Ease of uploading receipts and attaching them to specific expenses

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Back and forth approval process but that is an internal issue

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

.

  ### 22. Simple and Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Crystal W. | Clinical Research Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Emburse saves your previous entries, which allows you to fill in forms quickly.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I don't actually have any complaints about this program.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Emburse takes the hassle out of expense reporting.

  ### 23. Auto-fill similar receipts with same-as-last-time information.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** September 19, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I like getting money back that I spent out of my own pocket on stuff for the company.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

As above, but when it takes a long time or when i get auto flagged for the same "suspicious receipt" that I submit on just about every expense report that I've ever made. That's using automation to make more hassle instead of less hassle. That's doing it wrong.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Getting reimbursed for paying expenses out of my own pocket because nobody in my company can be trusted with a credit card.

  ### 24. Good flexibility; a few UX tweaks to make it great.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** May 16, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It's ease and flexibility.  I'm not forced into a preset path with rigid expectations.  I like that I can enter the information I have in the order I have it, and I can return to add more as needed.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

While I love the flexibility, it also makes it an anxious experience.  I'd like the UX to better communicate to me what's left to do before my expense is ready to submit for reimbursement.  Perhaps a summary checklist ... itemized expenses? uploaded receipt?  linked expense to receipt?  other company requirements (no older than 30 days, etc.)?

A checklist like that does two things: 1) Prompts me to do things I've missed, 2) Gives me confidence that I've done "all the things" necessary to ensure I'll be reimbursed.  In other words it keeps the flexibility while adding guidance, and it reduces the "did I do it all / do it right" anxiety that comes with putting choices / decisions in the user's hands.  This user-anxiety is more pronounced in Certify/Emburse than most products by its nature; as a user, this product determines whether I get or loose money, which makes clarity of state very important.

PS:  Clarity of state AFTER submitting the expense is excellent.  I get an email with an update for every layer of approval.  I'm asking for equivalent clarity during my end-user expense reporting phase of product use.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Submitting expenses to my company for reimbursement.

  ### 25. Transform Your Expense Tracking. Emburse Expense Professional Makes It a Breeze!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammed O. | Business process executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

the standout features of Emburse Expense Professional is its effortless receipt capture. Users can simply snap a picture of their receipt using the mobile app, and the system automatically extracts the receipt data

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Despite the automated features, there are instances where manual entry is still required, which can be time-consuming

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

several key challenges in expense management benefits such as automated receipt entry feature, saves a lot of time rather than entering details manually. The platform ensures that expenses adhere to company policies, reducing the risk of non-compliant submissions and simplifying audits. The UI is user friendly and easy to use.

  ### 26. Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** December 31, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I really like the autofill, it reads accurately from the uploaded PDFs

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

nothing as of now, I think the product is well built as of now

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

internet bills reimbursement

  ### 27. I was using Concur from SAP and Oracle. Emburse looks very user Friendly, 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abdul  G. | Accounts Payable Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Billing has been improved, and facilitates are looks same.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I prefer to have customized general ledger creation with required customization.  

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Viewing supporting documents like receipts are categorizing is helpful.

  ### 28. Effortless Expense Tracking and Receipt Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** December 21, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The ease of submitting expense receipts and keeping track of your receipts.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Once familiar with the software I cannot think of anything that I dislike.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Helped with keeping receipts and expenses in order.

  ### 29. Expenses done easily

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices

**Reviewed Date:** December 19, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Quick and easy to compile a report on any device

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It would be good to have more than one photo on an expense for multi page receipts

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Easy record for receipts

  ### 30. Good app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security

**Reviewed Date:** September 15, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Access, pictures add from mobile and fill in option.. so helpfull

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

NOTING. All is so good. I will miss this program and app after no longer work for CAE

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

No problem for me

  ### 31. More guidance needed for wizard clean up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail

**Reviewed Date:** May 28, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Its really easy to upload reciepts and reconcile those with the expenses imported from our corporate card. Its by far the easiest system I have used so far.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sometimes the autofill algorithm will get things incorrect, so I still have to go in and manually fill it to make sure it syncs up with the imported expenses.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It's a lot easier than using Keybanks built in system, and helps me let my superiors know what are expenses are and why. It saves me so much time!

  ### 32. Expenses made easy with Emburse Professional

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I really enjoy the reporting and inquiry features.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I wish it were a little more customizable: workflow size, additional fields, being able to search by posting date rather than expense date (for imported credit card charges)

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Eliminated the need for for manual processes

  ### 33. Good but still clunky.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** September 03, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It's not horrible. It clean and clear enough.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It takes way longer to construct reports than I think it should. Should be more auto-fill, more things to make using it faster.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I am required to use it.

  ### 34. User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** September 04, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Using both the mobile and desktop versions which sync with each other.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Nothing so far. Works for my needs and that of my company.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

No problems;  just an easy way to enter and submit expenses.

  ### 35. Quick and easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** August 03, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I love being able to capture receipts with my phone and auto load them into a draft expense.  Easy to use, and helps keep me organized for quick expense reporting.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Would be nice to be able to set recurring expenses, such as weekly per diem.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Expense management for travel assingments

  ### 36. Feedback

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Furniture

**Reviewed Date:** December 19, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Intuitive tool. Easy to use and easy to navigate

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

All features looks actually fine and match my needs

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

n/a

  ### 37. Meh

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** December 18, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The phone app is pretty useful, the old name was better

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Adding attendees, autofill not working as expected

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

N/A

  ### 38. Operations manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** August 18, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy to navigate. I can add receipts easily and access wallet.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sometimes there is a lag time on expenses made later in month when they actually show up in Emburse.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Keeping expenses in order each month

  ### 39. Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** June 09, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I really like the mobile app so I can quickly upload receipts.  Also like the Map It function for mileage so I don't have to calculate mileage for my trips.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I can't think of anything I don't like about Emburse.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It makes keeping track of my expenses easy, particularly with the ability to use the mobile app and upload receipts right at the point I receive them.

  ### 40. Using Certify - Quick & Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex S. | President &amp; CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Support provided by the vendor at implementation was excellent. Users were able to use the application immediately and are further supported by short and practical training tutorials.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Being a Canadian company the VAT/GST tax functionality in the software was not as practical. However workarounds were implemented to ensure success with the use of the software.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

The workflow functionality of the application allows for the timely submission and review of expense reports. The bottleneck that used to exist in this area was eliminated and resulting in more accurate and timely reporting. In addtion, employees were receiving more timely reimbursement for out-of-pocket expenses.

  ### 41. Super easy and user friendly expense report platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy to navigate application and implementation is also very easy to explain. I use this application very frequently and has a number of features available, Integrating this into our company was painless. Customer support is there when you need them.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

There isn't anything about the Emburse Certify Expense reporting program that I dislike.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It lets us rate the items/stores we purchase from so we have that information at our finger tips.

  ### 42. Functional and simple expense reporting tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services

**Reviewed Date:** June 06, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I love the Map it feature that will automatically generate the distance between offices.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Some categories are confusing when trying to allocate a specific receipt

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

This is that program that we use to turn in our mileage reports, at H&R Block. As an Operations specialist that drives between over 50 different offices in the city, this program makes it super simple to track my business miles.

  ### 43. Emburse Expense Professional (formerly Certify Expense)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terry T. | Senior Finance Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I was easy to use and explain to others, uploading receipts but also tracking authorisation

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It wasn't plug and play into our ERP system

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

A proper authorisation workflow

  ### 44. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natalie A. | Incident Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Ease of use and mobile features, also love the clean up wizard.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sometimes it doesnt read the receipt accurately for the auto fill feature

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Its helping me submit expense reports and get reimbursed more efficiently

  ### 45. Excellence in Accounting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** June 10, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Emburse is easy to use while on the go, the mobile app makes capturing a receipt quick, especially the e-mail option.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It is somewhat frustrating to have the categories swapped between my wallet and creating a new expense report.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Getting my money back quickly and through a wide variety of interfaces, I never have to look far to recover my spending.

  ### 46. Much improved

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services

**Reviewed Date:** May 23, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It's easier to attach the receipts to the expenses and I experience data loss much less often.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It's time can be time consuming because there is so much that has to be filled out, but I'm not really sure how you avoid that when the information is needed. I used to get really frustrated because I would go back and correct something I've already filled in and it would wipe everything else on the expense resulting in me having to re-enter everything which made it take so much longer.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Your recent improvements have made it quicker to create and submit reports.

  ### 47. Submitted my first expense report for approval

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** September 04, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It was fairly easy to navigate. It just took a little direction and a few minutes to figure it out.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It took a little time to figure out how to attach the receipt, but after I figured it out it was smooth sailing.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Get reimbursed for office expenses

  ### 48. Emburse Professional allows me to track my expenses with ease!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation

**Reviewed Date:** May 13, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Having the ability to automatically draft expense reports and seamlessly attach receipts to their corresponding purchases not only streamlines the entire reporting process but also significantly reduces the time and effort typically required for manual data entry and organization.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Occasionally, the auto-fill function inputs incorrect dates, which can lead to discrepancies in the report.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Enhancing the mobile app’s usability and accelerating the expense syncing process.

  ### 49. Emburse is user-friendly, but certain features don't make sense.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** September 05, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Typically, Emburse completes a lot of the information for you based on receipts.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

The report dates typically cause problems when receipt dates are a little different. Why does the expense report need a date range?

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

This allows for submittal of employee expenses for reimbursement.

  ### 50. Certify is efficient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale

**Reviewed Date:** May 28, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The speed at which you can send a receipt then pull it into a report, it pulls most of the data with it if the receipt is clean.  Does not lock up with bugs.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

If the app could perfectly read the receipt it would be even better

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Expense reporting to corporate for travel reimbursement


## Emburse Expense Professional (formerly Certify Expense) Discussions
  - [What is the best way to add several receipts for one expense?](https://www.g2.com/discussions/44981-what-is-the-best-way-to-add-several-receipts-for-one-expense) - 1 comment, 1 upvote
  - [Can I adjust the default map generated when I &quot;Map It&quot;?](https://www.g2.com/discussions/can-i-adjust-the-default-map-generated-when-i-map-it) - 4 comments, 1 upvote
  - [How do I delete person from invities list?](https://www.g2.com/discussions/how-do-i-delete-person-from-invities-list) - 1 comment, 1 upvote
  - [Will there be an app for certify?](https://www.g2.com/discussions/will-there-be-an-app-for-certify) - 4 comments, 1 upvote
  - [How do you import your wallet to a new expense report without having to remove receipts?](https://www.g2.com/discussions/how-do-you-import-your-wallet-to-a-new-expense-report-without-having-to-remove-receipts) - 2 comments, 1 upvote

- [View Emburse Expense Professional (formerly Certify Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-07+16%3A57%3A36+-0500&secure%5Bsession_id%5D=6b362c9f-e2d4-4e21-bab5-d4e32c6f147d&secure%5Btoken%5D=3e68eb123b3050eee383c503bd6560385ef161db6b237f257d0905a2a8b2210e&format=llm_user)
## Emburse Expense Professional (formerly Certify Expense) Integrations
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Sage X3](https://www.g2.com/products/sage-x3/reviews)

## Emburse Expense Professional (formerly Certify Expense) Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Corporate Card
- Credit Card Management

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality
- Accounting Integration
- Third-Party Integrations

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Planning**
- Customizable Templates

**Approval **
- Rules
- Workflows
- Submit

**Invoice Management**
- Capture
- Repository

**AI - Travel Management**
- Personalization
- Predictive Analytics
- Cost Savings
- Efficiency
- Real-Time Assistance
- Reporting/Analytics
- Real-Time Analytics

**Client Invoicing**
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Supplier Management**
- Inventory Management
- Vendor Management
- Workflow Management
- Compliance Management
- Purchase Order Management
- Requisition Management
- Bid Management
- Auction Management
- Sourcing Management
- Returns Management
- Fixed Asset Management
- Contract/License Management
- Supplier Management
- Spend Management
- Order Management
- Shipping Management
- Warehouse Management
- User Management
- Catalog Management
- Receipt Management

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Employee Risk Management**
- Emergency Assistance Integration
- Policy Enforcement & Compliance
- Traveler Tracking
- Risk Alerts & Safety Notifications
- Expense Tracking
- Real-time Alerts

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates
- Expense Tracking
- Real-Time Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow
- Generative AI

**Invoice Processing**
- Payments
- Workflows
- Tax Compliance
- Submittal
- Configurable Workflow

**Sustainability & Reporting**
- Sustainability Reporting
- Green Travel Recommendations
- Carbon Emissions Tracking
- Real-Time Reporting

**Additional Functionality**
- API
- Dashboard
- Approval Process Control
- Financial Analysis
- Dashboard Creation
- Billing & Invoicing
- Expense Claims
- Budget Control
- Generative AI
- Reminders
- Electronic Payments
- Activity Dashboard
- Multi-Currency
- Real-Time Updates
- Multi-Language
- Customizable Reports
- Spend Control
- Reporting & Statistics
- Mobile Access
- Spend Analysis
- Categorization/Grouping
- Real-Time Data
- Single Sign On
- AI Copilot
- Employee Self Service

**Administration**
- PCI Regulation Compliant

**Supplier Information**
- Profiles
- History

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Analytics**
- Visibility
- Performance
- Spend
- Due Dates
- KPIs

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Integration**
- Accounting
- Payments
- ERP
- Procurement

**Agentic AI - Purchasing**
- Proactive Assistance
- Decision Making
- Budgeting/Forecasting

**Additional Functionality**
- Approval Process Control
- Collaboration Tools
- Reporting & Statistics
- Generative AI
- API
- Access Controls/Permissions
- Order Tracking
- Inventory Control
- AI Copilot
- Real-Time Analytics
- Spend Analysis
- Multi-Currency
- Audit Trail
- Real-Time Reporting
- Activity Tracking
- Search/Filter
- Spend Control
- Data Import/Export
- Alerts/Notifications
- Invoice Processing
- Receiving
- Document Storage
- Quotes/Estimates
- Accounting Integration
- Third-Party Integrations
- Multi-Location
- Expense Tracking
- Purchasing Reports
- Activity Dashboard
- Customizable Reports
- Real-Time Data

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