--- title: Emburse Expense Professional (formerly Certify Expense) Reviews meta\_title: 'Emburse Expense Professional (formerly Certify Expense) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2431 reviews by the users' company size, role or industry to find out how Emburse Expense Professional (formerly Certify Expense) works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 2431 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- ### Emburse Expense Professional (formerly Certify Expense) Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Emburse Expense Professional's **ease of use** exceptional, with intuitive features and convenient receipt uploads. [(331 mentions)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1907896&qs=pros-and-cons#reviews) Users appreciate the **easy upload feature** of Emburse Expense, streamlining receipt management with helpful automation tools. [(129 mentions)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1908938&qs=pros-and-cons#reviews) Users love the **easy receipt submission** with features like auto-fill and OCR scanning for convenience. [(128 mentions)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1908219&qs=pros-and-cons#reviews) Users appreciate the **versatility and flexibility** of Emburse Expense Professional, making expense tracking and submission effortless. [(98 mentions)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1908686&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Emburse Expense Professional, seamlessly integrating multiple sources for efficient processing. [(91 mentions)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1908763&qs=pros-and-cons#reviews) Users are frustrated with the **limited receipt management features** , lacking functionalities like sorting and syncing options. [(109 mentions)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1907742&qs=pros-and-cons#reviews) Users find the **manual entry process clunky** , requiring multiple attempts and thorough revisions for accurate expense reporting. [(47 mentions)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1906763&qs=pros-and-cons#reviews) Users often experience **upload issues** , finding it clunky and inconsistent when adding items to their wallet. [(38 mentions)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1908671&qs=pros-and-cons#reviews) Users often face **inaccuracy issues** with rates and classifications, complicating expense tracking and reporting. [(33 mentions)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1907226&qs=pros-and-cons#reviews) Users experience **approval issues** due to system glitches and imprecise vendor matching, complicating reimbursement processes. [(28 mentions)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1907538&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Emburse Expense Professional (formerly Certify Expense) ##### 1. Ease of Use Users find Emburse Expense Professional's **ease of use** exceptional, with intuitive features and convenient receipt uploads. [ See 331 mentions ](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1907896&qs=pros-and-cons#reviews) See Related User Reviews ![Vishal R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal R.") VR Vishal R. Enterprise (\> 1000 emp.) 4.5/5 "Full of awesomeness " What do you like about Emburse Expense Professional (formerly Certify Expense)? Travel management has been improved a lot and it is just awesome now can't describe one ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "User friendly software for submitting and approving expenses" What do you like about Emburse Expense Professional (formerly Certify Expense)? Ease of use and quick approval process for those on my team ##### 2. Easy Upload Users appreciate the **easy upload feature** of Emburse Expense, streamlining receipt management with helpful automation tools. [ See 129 mentions ](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1908938&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "Office Manager" What do you like about Emburse Expense Professional (formerly Certify Expense)? It tracks and upload your receipt of your purchases. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Expense Submission made easy" What do you like about Emburse Expense Professional (formerly Certify Expense)? Certify has changed the name, app name and added some new features to the app. Nearly everything they've modified and added to the application, our co ##### 3. Receipt Management Users love the **easy receipt submission** with features like auto-fill and OCR scanning for convenience. [ See 128 mentions ](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1908219&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "Office Manager" What do you like about Emburse Expense Professional (formerly Certify Expense)? It tracks and upload your receipt of your purchases. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User 5.0/5 "very easy to submit expenses and split expenses- love the autofill feature" What do you like about Emburse Expense Professional (formerly Certify Expense)? very easy to submit expenses and split expenses- love being able to take a picture of the receipt and use the autofill feature ##### 4. Expense Management Users appreciate the **versatility and flexibility** of Emburse Expense Professional, making expense tracking and submission effortless. [ See 98 mentions ](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1908686&qs=pros-and-cons#reviews) See Related User Reviews AR Ashley R. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use and Great Tracking" What do you like about Emburse Expense Professional (formerly Certify Expense)? Certify continues to work very well. Mileage is calculated perfectly, and it is easy to save and return with more expenses before doing a final submis AB Alex B. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Expense Automation for Teams" What do you like about Emburse Expense Professional (formerly Certify Expense)? I like that Emburse Expense Professional connects to our company purchase card and automatically migrates credit card transactions and receipts. It au ##### 5. Simple Users appreciate the **ease of use** of Emburse Expense Professional, seamlessly integrating multiple sources for efficient processing. [ See 91 mentions ](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1908763&qs=pros-and-cons#reviews) See Related User Reviews RP Ronald P. Enterprise (\> 1000 emp.) 4.5/5 "Easy to navigate and intuitive to the touch" What do you like about Emburse Expense Professional (formerly Certify Expense)? Everything is easy to find and I can do so in an efficient manner. Not a lot of fluff that does not pertain to me. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User 5.0/5 "Quick and accurate works well." What do you like about Emburse Expense Professional (formerly Certify Expense)? Simple and easy interface. I find it quick and it fulfils all of my requirements. ### 5 Cons or Disadvantages of Emburse Expense Professional (formerly Certify Expense) ##### 1. Receipt Management Users are frustrated with the **limited receipt management features** , lacking functionalities like sorting and syncing options. [ See 109 mentions ](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1907742&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User 5.0/5 "very easy to submit expenses and split expenses- love the autofill feature" What do you dislike about Emburse Expense Professional (formerly Certify Expense)? wish the autofill feature worked when uploading or emailing a receipt (not just taking a picture in the app) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 4.5/5 "Samaritas / Affordable Living" What do you dislike about Emburse Expense Professional (formerly Certify Expense)? The only small annoyance as when you forget to add the receipt and when you go back to edit it...at times you lose previous data already entered. ##### 2. Manual Entry Users find the **manual entry process clunky** , requiring multiple attempts and thorough revisions for accurate expense reporting. [ See 47 mentions ](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1906763&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 4.5/5 "Samaritas / Affordable Living" What do you dislike about Emburse Expense Professional (formerly Certify Expense)? The only small annoyance as when you forget to add the receipt and when you go back to edit it...at times you lose previous data already entered. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User 5.0/5 "Easy" What do you dislike about Emburse Expense Professional (formerly Certify Expense)? I do not yet dislike much of this program apart from these minimum field entry requirements. ##### 3. Upload Issues Users often experience **upload issues** , finding it clunky and inconsistent when adding items to their wallet. [ See 38 mentions ](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1908671&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User 5.0/5 "very easy to submit expenses and split expenses- love the autofill feature" What do you dislike about Emburse Expense Professional (formerly Certify Expense)? wish the autofill feature worked when uploading or emailing a receipt (not just taking a picture in the app) AN 5.0/5 "Expense reports are complex and detailed. emburse helps you a lot." What do you dislike about Emburse Expense Professional (formerly Certify Expense)? You could create a separation, either with a horizontal line or a separate frame, for the uploaded expenses and all others. The button Add to the Repo ##### 4. Inaccuracy Users often face **inaccuracy issues** with rates and classifications, complicating expense tracking and reporting. [ See 33 mentions ](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1907226&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "User friendly software for submitting and approving expenses" What do you dislike about Emburse Expense Professional (formerly Certify Expense)? Make text on final approval screen more user friendly, easy to quickly see differences AG Abdul G. Small-Business (50 or fewer emp.) 4.5/5 "I was using Concur from SAP and Oracle. Emburse looks very user Friendly, " What do you dislike about Emburse Expense Professional (formerly Certify Expense)? I prefer to have customized general ledger creation with required customization. ##### 5. Approval Issues Users experience **approval issues** due to system glitches and imprecise vendor matching, complicating reimbursement processes. [ See 28 mentions ](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1907538&qs=pros-and-cons#reviews) See Related User Reviews AN 4.0/5 "Overall good system to use. Like the app. Needs a bit of tweaking here and there." What do you dislike about Emburse Expense Professional (formerly Certify Expense)? System should not allow me to save an entry where information is missing, especially where billing entity has not been allocated to an expense. ![Eric M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric M.") EM Eric M. 4.5/5 "Flexible and Easy to Use, Minor Communication Hurdles" What do you dislike about Emburse Expense Professional (formerly Certify Expense)? I struggle with understanding the permissions, and I don't like that the only way to contact someone is via email or AI chat. It makes it difficult fo ![David H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David H.") DH David H. Co-Director of Special Projects Mid-Market (51-1000 emp.) 7/9/2026 "Fast Auto Receipt Matching, but Transaction Sync Delays Cause Late Flags" 3.5/5 What do you like best about Emburse Expense Professional (formerly Certify Expense)? I like the auto receipt matching for the pre-uploading receipts as it makes things much quicker. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Professional (formerly Certify Expense)? Many times, transactions are't synced in a timely manner and will appear on my dashboard up to a week or more after the transaction took place. It will then flag it is late/overdue as if I was intentionally not submitting the expense. Review collected by and hosted on G2.com. What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you? Expense tracking and management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Harish M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harish M.") HM Harish M. Procurement officer Mid-Market (51-1000 emp.) 5/6/2026 "Accurate Bill Text Capture and VAT Extraction" 4/5 What do you like best about Emburse Expense Professional (formerly Certify Expense)? The software's in-built ability to capture text from the bill attachments including the vendor name, the item description and the cost. Especially the VAT amount, the total amount etc. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Professional (formerly Certify Expense)? The user interface is sometimes not very intuitive. There's a wallet section and a report section separately which doesn't make sense. Review collected by and hosted on G2.com. What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you? Since my organization doesn't have advance petty cash, lots of purchases are made via cash and the bills are submitted for reimbursement. Certify eases the gap by allowing for quick approvals and reimbursements, keeping the business operations up and running without any hiccups. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Cam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cam M.") CM Cam M. CEO Small-Business (50 or fewer emp.) 6/1/2023 "Intuitive and powerful" 4/5 What do you like best about Emburse Expense Professional (formerly Certify Expense)? The set up was easy, and making changes has always been easy. Giving our people the choice between an app and the website has been nice, too. Compared to competitors we looked at, this had all the features we needed at a very affordable price. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Professional (formerly Certify Expense)? There aren't a ton of bells and whistles (e.g. some more reporting options would be nice), but that also means that it's very plug and play and there isn't a steep learning curve. Review collected by and hosted on G2.com. What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you? It has let us stop doing expenses with Excel and handwritten notes. It's much faster and connects to all the business systems we need it to. It's definitely saved us at least a couple hours each month. Review collected by and hosted on G2.com. Show More 2/26/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AN Verified User in Hospital & Health Care 8/8/2026 "Easy to use and enter expenses" 4.5/5 What do you like best about Emburse Expense Professional (formerly Certify Expense)? The way Wallet is set up for uploading expenses and adding them to your report, and the mileage calculation for drives is very easy to use. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Professional (formerly Certify Expense)? Works fine, no complaints. It would be nice to be able to save some defaults if you work for the same brand/company so you're not selecting that out of a list every time. Review collected by and hosted on G2.com. What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you? Easy to submit expenses for approval and get reports done quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app RE Rob E. Marketing Manager Enterprise (\> 1000 emp.) 3/12/2026 "Super Easy Receipt Uploads That Keep Expense Reports Organized" 4/5 What do you like best about Emburse Expense Professional (formerly Certify Expense)? Super easy to upload receipts. I can upload them to the mobile app as I receive them and when I return to the office I can at the click of a button add all receipts to my expense report. In most cases thery are ready to submit saving me a tone of time and keeping everything organized. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Professional (formerly Certify Expense)? Some of the expense categories are silly while other more common ones I would use are not present. I am not sure if this is customizable by company or not. Review collected by and hosted on G2.com. What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you? Keeping receipts for expense submission. Once they are scanned in I dont need to worry about losing them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Philanthropy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Philanthropy") AP Verified User in Philanthropy Small-Business (50 or fewer emp.) 7/29/2026 "Easy to Use, Great Value, and Strong Credit Card Integration" 5/5 What do you like best about Emburse Expense Professional (formerly Certify Expense)? Easy to use and good value for money. It speeds up the expense process considerably, and the integration with company credit cards is strong. Customer support is also very helpful and responsive. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Professional (formerly Certify Expense)? There’s very little to dislike. The only issue I’ve run into was when I tried to upload our company logo and it wasn’t accepted, even though it was the correct file size. That said, customer support were on hand and quickly helped resolve it for me. Review collected by and hosted on G2.com. What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you? It replaces our manual expense-claim process that used Excel, automates the credit card returns process, and improves the overall workflow by matching receipts to expenses. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JB Jason B. Mid-Market (51-1000 emp.) 11/7/2023 "Best Expense Report Software Available" 5/5 What do you like best about Emburse Expense Professional (formerly Certify Expense)? very easy to use, and the ability to upload actual screenshot receipts from my phone gallery vs only being allowed to use the camera on the app to take a new photo was a major upgrade. excellent integration with other apps. a simple expense report can be fully processed start to finish in under five minutes. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Professional (formerly Certify Expense)? new updates have made the app much better since my initial review several years ago. very happy with the service and cannot think of any other ideas to improve the user experience. Review collected by and hosted on G2.com. What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you? Helps to ensure that I get reimbursed for my expenses, in a timely and easy manner. Review collected by and hosted on G2.com. Show More 2/23/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JS Josh S. Litigation Paralegal Small-Business (50 or fewer emp.) 4/21/2026 "Streamlined Expense Management With Room to Modernize" 4.5/5 What do you like best about Emburse Expense Professional (formerly Certify Expense)? I like how Emburse Expense Professional makes expense reporting fast, simple, and largely hands-off for both our field team and our back office. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Professional (formerly Certify Expense)? I dislike that Emburse Expense Professional still feels dated and clunky in areas that should be streamlined, especially given its price point and positioning. Review collected by and hosted on G2.com. What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you? Emburse Expense Professional is helping replace manual, spreadsheet-heavy expense workflows with an automated, policy-driven system that speeds up reimbursements and gives clearer visibility into spend. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 5/30/2023 "Easy to use expense report application." 4.5/5 What do you like best about Emburse Expense Professional (formerly Certify Expense)? Ease of use is the best part of Certify. We have 200+ users currently creating expense reports. Not everyone has an easy time doing this but Emburse Certify works well. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Professional (formerly Certify Expense)? Nothing. I like everything about the website. Review collected by and hosted on G2.com. What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you? With 200+ users, it can be very difficult to collect all of the business receipts. Certify makes it easy to collect and manage them. It also is perfect for getting the managers to approve their reports and review spending. Review collected by and hosted on G2.com. Show More 6/23/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PP Patrick P. Manager, Product Support Mid-Market (51-1000 emp.) 4/16/2026 "Easy Expense Reporting Across Mobile and Web" 4.5/5 What do you like best about Emburse Expense Professional (formerly Certify Expense)? It was very easy to use as I could use either the mobile app and the website to complete expense reports. Review collected by and hosted on G2.com. What do you dislike about Emburse Expense Professional (formerly Certify Expense)? I did not like that it did not link to my calendar, which caused me to manually enter many names for expenses. Review collected by and hosted on G2.com. What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you? It was very easy to submit expense reports. I could use my phone to take pictures of receipts and it would auto fill most of the details. Review collected by and hosted on G2.com. 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