
Although Buzz offers integration with HubSpot, in practice the synchronization does not always work correctly and often requires manual intervention, which results in a waste of time. Data validation could be improved, as errors or duplicate information often appear in the sequences. Additionally, the cost ceases to be competitive when considering the number of incidents and the limited support. The interface, although it seems simple, has several unintuitive behaviors that make daily use difficult. Overall, the tool did not meet our team's initial expectations. Review collected by and hosted on G2.com.
Buzz could improve several key aspects. The process for adding, removing, or managing users is confusing and unintuitive, complicating team management. Data validation through social accounts, especially LinkedIn, does not always work consistently and often requires additional attempts or manual configurations. Additionally, the connection and setup of new accounts could be simplified, as it currently takes too much time. It would be very valuable to incorporate support in Spanish and more agile assistance, as communication with the support team in English can cause delays and misunderstandings. Overall, an improvement in usability and the stability of integrations would make a big difference in the user experience. Review collected by and hosted on G2.com.
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This review has been translated from Spanish; Castilian using AI.




