--- title: Brevo Marketing Platform Reviews meta_title: 'Brevo Marketing Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2620 reviews by the users' company size, role or industry to find out how Brevo Marketing Platform works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2620 scale: '5' date_modified: '2026-08-06' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Brevo Marketing Platform Reviews **Vendor:** Brevo **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.5/5.0 **Total Reviews:** 2,620 ## About Brevo Marketing Platform Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/ ## Brevo Marketing Platform Pros & Cons **What users like:** - Users find Brevo Marketing Platform's **ease of use** beneficial, praising its clean design and user-friendly interface. (314 reviews) - Users value the **easy scheduling and automation features** of Brevo, enhancing their email marketing efficiency significantly. (190 reviews) - Users appreciate the **convenient and efficient email marketing** features of Brevo, making automation and scheduling a breeze. (171 reviews) - Users find the **easy setup** of Brevo Marketing Platform essential for managing effective email campaigns effortlessly. (168 reviews) - Users appreciate the **simplicity** of Brevo, noting its ease in creating effective marketing campaigns without complexity. (158 reviews) - Intuitive (154 reviews) - Users appreciate the **convenient prepaid email credits** and customizable templates for efficient email management. (153 reviews) - Users praise Brevo for its **user-friendly interface** , enabling even beginners to easily send newsletters and manage campaigns. (149 reviews) - Users value the **responsive customer support** of Brevo, noting its helpfulness even for free plan users. (148 reviews) - Automation (145 reviews) **What users dislike:** - Users find **missing features** in Brevo, particularly with limited template flexibility and insufficient automation options. (107 reviews) - Users note the **limited features** in Brevo, particularly in template customization and workflow automation capabilities. (80 reviews) - Users find the **limited customization** of Brevo's templates restricts their ability to execute complex marketing tasks effectively. (71 reviews) - Users find the **learning curve steep** , as understanding advanced features and back-end processes can be complicated. (67 reviews) - Users find Brevo Marketing Platform to be **expensive** , especially with escalating costs for SMS and complex pricing tiers. (55 reviews) - Users express frustration with Brevo's **email limitations** , particularly regarding the restrictive free plan and insufficient analytics. (54 reviews) - Poor Customer Support (49 reviews) - Limitations (48 reviews) - Email Limitations (47 reviews) - Not Intuitive (45 reviews) ## Brevo Marketing Platform Reviews ### 1. Powerful Customization, But Mixed Data Reliability **Rating:** 3.5/5.0 stars **Reviewed by:** Sarah C. | Independent Contractor, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Brevo Marketing Platform?** I appreciate the ability to customize emails and set automation sequences with Brevo Marketing Platform. I also like seeing history related to specific contacts and being able to send emails to segmented lists based on our data, rather than to everyone. It’s really useful for our email marketing campaigns as it allows us to increase activation and engagement among users who have signed up for our platform. I also enjoy that multiple users on our team can access and work together. **What do you dislike about Brevo Marketing Platform?** I have to communicate outside the platform to make sure only one team member is working on a specific campaign at a time. The click rate data seems suspect and doesn't match behavior we are seeing with other analytics. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I use Brevo Marketing Platform for email marketing campaigns, solving issues like sending emails to segmented lists and automating new user emails. ### 2. Flexible transactional emails without subscription, with quality service **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas P. | Infographiste, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Brevo Marketing Platform?** I appreciate the ability to send transactional emails without a subscription, opting instead for email purchase packages. The quality of the service is more than adequate. **What do you dislike about Brevo Marketing Platform?** Navigating through the menus to find the right setting is sometimes difficult, especially if you don't use it often. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** We need excellent deliverability and Brevo provides it for us. ### 3. REVIEW BREVO **Rating:** 5.0/5.0 stars **Reviewed by:** Juan D. | Lider de mercadeo, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Brevo Marketing Platform?** Brevo is a very dynamic application, easy to use, integrate, and implement with our systems. It has helped us optimize communication and streamline processes in a simple and efficient way, allowing us to send daily segmented emails. When we have questions, there is good and quick customer service, and it also has a lot of documentation to guide us. **What do you dislike about Brevo Marketing Platform?** Everything is working so far, I haven't had any issues. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo has helped us optimize communication with our clients, saving costs and facilitating integration with our database. Its segmented delivery system allows us to reach each client more precisely and effectively, improving the efficiency of our campaigns. ### 4. Brevo’s All-in-One Marketing Hub That Streamlines Communication at a Great Price **Rating:** 5.0/5.0 stars **Reviewed by:** Al Yam I. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Brevo Marketing Platform?** Focus on: All-in-one capability and cost-effectiveness. The "All-in-One" Convenience: I really appreciate how Brevo consolidates email marketing, SMS, WhatsApp, and CRM into a single dashboard. Having transactional emails and marketing campaigns in one place streamlines our entire communication workflow. Pricing Structure: Unlike many competitors that charge based on the number of contacts, Brevo’s model of charging per email sent is much more scalable for our business. We can maintain a large database without being penalized for it. Intuitive Automation: The workflow builder is surprisingly powerful for its price point. Setting up automated customer journeys (like welcome sequences or abandoned cart reminders) is straightforward and doesn't require a developer. **What do you dislike about Brevo Marketing Platform?** The platform is so feature-rich that the initial setup can feel a bit overwhelming for a beginner. However, once you get past the learning curve, the depth of automation and CRM tools is actually its greatest strength **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo solves the problem of fragmented communication across our different business units. By centralizing our email, SMS, and CRM in one place, we’ve eliminated the need for multiple expensive subscriptions. The benefit is a more cohesive brand voice and a significant reduction in the manual time spent managing contact lists across our international network ### 5. Effortless Email Marketing with a Fantastic Free Plan **Rating:** 4.5/5.0 stars **Reviewed by:** Saurabh B. | Content writer and Freelance Video Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Brevo Marketing Platform?** It offers great and easy email marketing services - from getting users on your blog and integrating with other platform, everything seems to be very easy. For a newbie, it's definitely a worth trying as they can implement everything their own- from building a list and sending your campaigns ...and it offers a free plan too which is again a great thing. I have been using it for over 3 years and it's working fine for me. **What do you dislike about Brevo Marketing Platform?** So, far I have witnessed any major cons. But, yeah..there is certain limitation on free plans - with only 2000 users can subscribe max...which made me move different email marketing platform such as Kit. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I used Brevo to collect email subscribers for my blog studelp.com and share my latest blog posts, articles, and any offers so that they can keep visiting my blog and get my services. It helped me build 2000 email subscribers and I integrated it with other tools also such as Hustle WordPress Plugin. ### 6. Awesome email automation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sanddeeya R. | Developer Advocate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2022 **What do you like best about Brevo Marketing Platform?** Sendinblue is the best automation tool for sending emails to a list of contacts. SIB is a user-friendly tool and a time management tool; that is we can schedule the emails whatever time and date before itself, which makes the work goal easier, it's making the work very simple. We can add many subscribers to the list of contacts. A simple and easy-to-use tool for emails, we can add more contacts to send the emails out and also adding extra images, CTA button looks really neat. **What do you dislike about Brevo Marketing Platform?** This email sending tool is best, so I don't have any problems with it but it is taking bit time to deliver emails, Also sometimes the server gets crashed which is also affecting the emails that are going out. Otherwise, it's an awesome tool for sending emails to a larger audience. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** FIrst of all thanks for this software tool that can carry out all the email marketing campaigns in a smarter way, easier way and time managing! the emails goes out in a perfect timing and in a faster way it makes the work goal easier. Cost of SIB is also very suffiecient.SIB is well organised and "automation" is the first thing that i would likely recommend to all. A very great tool for companies. ### 7. Intuitive, Flexible Email Workflows, But CRM Features Feel Limited **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Brevo Marketing Platform?** What I like most about Bravo is how easy it is to navigate; the interface feels intuitive, even if you’re using it for the first time. It offers a wide range of options for customizing email workflows and scheduling, making campaign management much more efficient. I love that I can tailor workflows to fit my needs without jumping through too many hoops. Honestly, one thing that really stands out is how flexible it is. Whether you’re setting up automated sequences or fine‑tuning delivery times, the system gives you the control you need without overwhelming you with complexity. It strikes a great balance between powerful features and a user‑friendly design. **What do you dislike about Brevo Marketing Platform?** The main area where I think Bravo could improve is its CRM features. Compared to something like HubSpot, it feels a bit limited; for example, taking detailed notes, customizing contact views, and managing relationships isn’t as smooth. Honestly, for some of these tasks, it sometimes feels like using a Google Sheet would get the job done just as well. I hope future updates bring more flexibility and depth to the CRM side. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** For me, Brevo has solved the problem of juggling multiple marketing tools. Before using it, I had to switch between different platforms for emails, SMS, contact management, and basic automation, which was time-consuming and confusing. Brevo brings all of that together in one place, which has saved me a lot of time and made my workflow much smoother. I especially appreciate the automation features. I can set up email sequences and triggers that run on their own, so I don’t have to micromanage every step. It keeps my communication consistent and helps me stay on top of follow-ups without extra effort. ### 8. Flexible Multi-Channel Tool with GDPR Strength **Rating:** 4.0/5.0 stars **Reviewed by:** Dulude W. | Digital Marketing Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Brevo Marketing Platform?** I like Brevo Marketing Platform for its unbeatable combination of simplicity, multi-channel flexibility, and strong GDPR readiness, which both marketers and sales reps can use without much training. The unified email and SMS workflow is a standout, allowing us to send coordinated email and SMS follow-ups within the same campaign, improving response rates without the hassle of managing separate tools. I also appreciate the excellent transactional email reliability; critical messages like download confirmations and meeting reminders consistently land in the inbox rather than spam. The intuitive campaign builder, with its fast-loading drag-and-drop editor and responsive templates, lets us launch professional emails in minutes. It's user-friendly enough that even sales team members can create and send personalized follow-ups. Additionally, the built-in GDPR compliance tools, including consent tracking and easy opt-in setup, save us from hours of manual work and ensure we meet EU market standards. The initial setup of Brevo was extremely easy and straightforward—one of the quickest onboarding experiences we’ve had, which required no technical guidance. **What do you dislike about Brevo Marketing Platform?** First, the marketing automation builder is solid for simple journeys but becomes restrictive for complex, multi-condition workflows. For example, we can’t easily create branched automation based on multiple triggers like lead score, CRM deal stage, past event attendance, and email engagement all at once. More advanced if/then logic, delay customization, and nested automation steps would help us run more precise B2B nurture sequences. Second, CRM integrations—including with our SalesBabu CRM—are functional but not deeply real-time. We can sync contacts and basic engagement data, but changes like lead status updates, unsubscribe events, or meeting outcomes don’t flow back and forth instantly. Having true two-way sync would eliminate manual exports/imports and let sales follow up faster on hot leads. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform boosts multi-channel communication reliability, integrates email and SMS for combined outreach, and facilitates quick, fuss-free campaigns. It ensures timely, non-spam transactional emails and GDPR compliance, saving time and enhancing B2B operations in the DACH region. ### 9. Effortless Multi-Brand, Multi-Language Campaign Management **Rating:** 4.0/5.0 stars **Reviewed by:** Paco S. | Direttore artistico, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Brevo Marketing Platform?** What I value most is how intuitive it is to manage multi-language campaigns and segmentation. Handling two separate brands, bluon.me and Faboola, in diverse markets such as Italy, Spain, and the DACH region demands accuracy. Brevo makes it straightforward to organize distinct lists and set up clear automation flows for each region and product line, all within one platform. **What do you dislike about Brevo Marketing Platform?** At times, I find that the reporting interface would benefit from a bit more granularity, allowing for a deeper exploration of specific conversion metrics without the need to export data. Furthermore, as our contact volume increases, navigating the various pricing tiers demands thoughtful consideration to ensure we select the most suitable option. Despite this, the service continues to offer competitive value. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo helps us centralize email marketing for our smart bracelets and personalized books businesses. The main problem solved is complexity management: we can send targeted, localized communications specific to language and product logic. It automates our post-purchase follow-ups and promotional newsletters, saving us significant operational time while maintaining a personal touch with customers in different Countries. ### 10. Easy to Use, Affordable, and Backed by Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Adish K. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Brevo Marketing Platform?** It’s very easy to use, and the support is excellent. The platform integrates really well with many other SaaS tools, and connecting it to other platforms is super easy thanks to the clear documentation. The plans are also very affordable. **What do you dislike about Brevo Marketing Platform?** Messages end up in spam far too often if you don’t have a dedicated IP. They also suspend the account too frequently, even though 100% of the people on our list gave consent to receive the newsletter. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** We use Brevo for marketing newsletters, and we also rely on its API for sending transactional emails. ### 11. Shipping scheduling and opening reports: the free version covers my needs **Rating:** 4.5/5.0 stars **Reviewed by:** ADEABUR A. | Secretario General, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Brevo Marketing Platform?** It allows me to postpone the sending time, have open reports to quantify the impact, manage different mailing lists with different recipient profiles, and handle mail volumes, among other functions. The free version currently meets my needs. **What do you dislike about Brevo Marketing Platform?** I would propose to improve the editing tools, as they do not allow a direct cut and paste system. This entails additional work in adapting texts and formats to leave them as needed. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Agile management without security constraints in the handling of recurring email volumes, in addition to the possibility of unifying the channel and the aesthetics of the emails. ### 12. Powerful Email Marketing Made Simple and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Nina K. | Business owner - e-commerce, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2025 **What do you like best about Brevo Marketing Platform?** What I like most about Brevo is how well it combines powerful email marketing features with an intuitive, clean interface. It allows me to manage newsletters, transactional emails, automation workflows, and audience segmentation in one place without feeling overwhelmed. The platform is flexible enough for advanced setups, yet approachable for everyday use, which makes it ideal for growing businesses. **What do you dislike about Brevo Marketing Platform?** Some advanced features and settings can take time to fully understand, especially for users who are new to email marketing or automation. A bit more in-app guidance for complex workflows and reporting would make the learning curve even smoother. That said, once you get familiar with the platform, it becomes very efficient and reliable. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo solves the problem of having fragmented tools for email marketing, transactional emails, automation, and customer communication. Instead of managing multiple platforms, everything is centralized in one system, which saves time and reduces complexity. For my business, this means reliable transactional emails, well-structured email marketing campaigns, and automated workflows that nurture customers before and after purchase. Brevo also helps solve deliverability concerns by maintaining strong sending reputation and inbox placement. The biggest benefit is efficiency: I can focus on creating meaningful content and building relationships with customers, rather than troubleshooting technical issues or switching between tools. As a result, customer communication is more consistent, engagement is higher, and email marketing performs better overall. ### 13. Easy Setup and Integration with Great Transactional Emails **Rating:** 4.5/5.0 stars **Reviewed by:** Cloudmate W. | Founder and senior programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Brevo Marketing Platform?** Easy to set up and integrate in your site/application. We particularly utilize the transactional e-mails, our clients love them as well. **What do you dislike about Brevo Marketing Platform?** We haven't really so far come accross with something that can be classified as downside. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Contact with clients and the ability to attach files and send e-mails automatically. ### 14. User-Friendly Email Marketing with a Helpful Free Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Godwin A. | Digital Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** It’s very user-friendly for email marketing, and they offer a free platform for users, which is really helpful for a business. **What do you dislike about Brevo Marketing Platform?** Nothing to complain about—almost everything is perfect for a beginner user. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Actually, it’s easy to create templates, add contacts, and run email marketing. It has a unique, user-friendly interface. ### 15. Effective Email Marketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Greg A. | Lab Manager/Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Brevo Marketing Platform?** I love the analytics that provide insight as to how our campaign is working **What do you dislike about Brevo Marketing Platform?** Keep it as is, I wouldn't change anything. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** We need to supply our customers and potential customers with weekly product updates and Brevo handles it with ease and allows me to prepare campaigns rapidly. ### 16. Empowers Branding with Flexible Email Design, Needs SMTP Clarity **Rating:** 4.0/5.0 stars **Reviewed by:** Davide A. | Performance Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Brevo Marketing Platform?** I love that I am more free to set up the body of the email based on our guidelines, which helps keep things cool and aligned with our brand. The performance dashboard is super good, clear, and easy to read, and the exporting works well. I also find the tracking clarity really valuable, as it reduces the time spent going back and forth between marketing and brand. The branding is beautiful compared to other providers, and having more freedom in setup is amazing. **What do you dislike about Brevo Marketing Platform?** Sometimes the webhooks have some delays, and the SMTP is difficult to understand. I would like more clarity on SMTP starting from the website information. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform gives me the freedom to set up email designs aligned with my brand, with a clear and easy-to-read performance dashboard, reducing back and forth between marketing and brand teams. ### 17. Easy-to-Use Blast Emails with Great Design and Tracking Stats **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler H. | VP of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Brevo Marketing Platform?** I like the ease of use for sending out blast emails to our current and former patients. It's very easy to design emails, upload new contacts, and monitor open rates and other statistics one might be interested in. **What do you dislike about Brevo Marketing Platform?** I don't really have any downsides to using the platform. It fits exactly what I'm looking for. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** It's an easy and low cost option to help us stay in touch with former and current patients (especially past patients). It reminds them of the service we gave them so they can hopefully one day have the desire to come back in for pulmonary rehab again. It lets them know about upcoming events that we have, and I use it to disseminate info about our oxygen concentrators that we sell and surveys that want them to complete. ### 18. Easy to use and affordable prices **Rating:** 4.5/5.0 stars **Reviewed by:** Hélyette R. | Président, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** Easy to use and affordable prices **What do you dislike about Brevo Marketing Platform?** Not much to say on this point, if there were any negative points, I wouldn't use it **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Sending newsletters to our member list, without encountering issues related to mass mailing from a local email client ### 19. Powerful Bulk Email Marketing and Great Automation of Email Responses to Customers **Rating:** 5.0/5.0 stars **Reviewed by:** Isabelle L. | Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Brevo Marketing Platform?** It’s a great platform for sending emails in bulk to a list of contacts and the personalization feature enables us to customize the emails with name and other information linked to a contact and also it supports email tracking where we can see if the receiver has viewed the email. **What do you dislike about Brevo Marketing Platform?** The platform is very complete and we did not find any cons for our use case of mainly creating emails and managing campaigns. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Creating personalized emails is easy and pushing email marketing campaigns to customers is straightforward which has led to stronger customer relationships, higher click-through rate and conversion rates. ### 20. Easy platform for email and WhatsApp marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Anirudh S. | director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Brevo Marketing Platform?** I use Brevo mainly for email marketing and WhatsApp marketing. It is easy to create campaigns and send messages to customers. The interface is simple to understand, and contact management and segmentation help me reach the right audience. The platform saves time and makes communication more organized. **What do you dislike about Brevo Marketing Platform?** Sometimes the platform feels slow when handling large contact lists. The reporting and analytics could be more detailed for tracking campaign performance. A few integrations need extra setup, which can take more time. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo helps me manage and send email and WhatsApp campaigns from one platform instead of using multiple tools. It solves the problem of organizing contacts and targeting the right audience with segmented lists. This saves time, improves communication with customers, and helps me track basic performance of my campaigns more easily. ### 21. Simple, Reactive, But Can Improve E-commerce Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Romain M. | President, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Brevo Marketing Platform?** I use Brevo for my clients in transactional emails and marketing campaigns. I like that Brevo is very easy to use and that the support is responsive in case of a problem. For example, during deliverability issues, an expert is made available to provide us with valuable advice. The quick integration and well-documented API have made things easy. **What do you dislike about Brevo Marketing Platform?** I think that Brevo could have a more advanced e-commerce integration to compete with Klaviyo. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I use Brevo Marketing Platform for my clients in transactional emails and marketing campaigns. It allows for secure email delivery with good deliverability. The platform is easy to use and responsive in case of problems, with expert support for valuable advice. ### 22. An all-in-one platform for efficient marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Jorge J. | Comunicación, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Brevo Marketing Platform?** What I like most about Brevo Marketing Platform is that it brings together email marketing, automation, and contact management in a single tool. This makes it easier for me to create campaigns and track them without having to use multiple platforms. **What do you dislike about Brevo Marketing Platform?** Sometimes the customization of templates and automations are somewhat limited **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo solves the centralized management of marketing campaigns and contacts, allowing you to send emails, automate communications, and segment audiences from a single platform. This benefits me because I save time, organize contacts better, and can more effectively track campaigns and their results. ### 23. Tidy interface and clear statistics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Brevo Marketing Platform?** The clarity in the menu navigation, making it easy to use. Easily understandable, non-overloaded statistics for campaign evaluation. Few clicks overall until I reach my goal. However, I must say that I haven't tried any other platform before. Brevo was recommended to me and I immediately liked the "tidy" interface. I find everything very intuitive. **What do you dislike about Brevo Marketing Platform?** For what I need, Brevo is perfect. Therefore, I have not encountered any limits and have nothing to criticize. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I cannot judge whether, for example, with increasing complexity of funnels or more customers, a form of cumbersomeness or lack of clarity arises. I could imagine that - especially in the CRM area. However, that is not currently the case. I must also say that I delegate many tasks to my web designer and therefore do not encounter any problems. ### 24. Deceptive Pricing Presentation Overshadows an Otherwise Easy-to-Use CRM **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Brevo Marketing Platform?** For CRMs and marketing automations, Brevo is quite easy to understand and configure. **What do you dislike about Brevo Marketing Platform?** How they present pricing feels deceptive. In multiple places, their copy says that with the Standard plan you get up to "1M email sends" and "Up to 500k contacts," but once you sign up you find out you actually only get 5,000 email sends and 2,000 contacts. After that, you have to pay for those extra emails and contacts. They need to scrub their flow and ensure it's very clear to the buyer what the extra costs are going to be upfront and they should update the limits on all their pages. A disappointing experience despite having a good onboarding flow. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Easy marketing email campaigns and automations. ### 25. Terrible delivery rate for a warm subscriber list and very basic reporting **Rating:** 0.5/5.0 stars **Reviewed by:** Kristina M. | Market Research Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Brevo Marketing Platform?** Nothing **What do you dislike about Brevo Marketing Platform?** We had a very frustrating experience with Brevo Marketing Platform. Right from the start, the UI was not very user-friendly compared to other ESPs we've used in the past. Then it turned out that their delivery rate for our warm subscriber list is terrible - dropping to 68% from Mailchimp's average 97%, even though everything was set up correctly on our end, including domain authentication, etc. On top of that, the reporting features are very basic and minimal. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform did not solve any problems for us, but instead created them. We wasted a lot of time and energy setting everything up on Brevo just to find out that their delivery rate is so awful that we have to use another ESP just to finish sending out this month's newsletter, so all our subscribers could receive it. ### 26. Very easy to use – a thoroughly convincing platform for email marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Brevo Marketing Platform?** The platform is very easy to use. **What do you dislike about Brevo Marketing Platform?** I can't help with that. We can accomplish anything we want. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** We have many email addresses that we can supply with newsletters through this platform. ### 27. Efficient Automation and Simple Configuration **Rating:** 5.0/5.0 stars **Reviewed by:** Francisco C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Brevo Marketing Platform?** I like the automations of Brevo Marketing Platform because when I create a form, and, for example, when going to a presentation, I can put a QR code, fill out the form, and automatically send an email with the product, like a PDF or a gift I wanted to give. This is not usually done by other services, which I find very valuable. Also, the initial setup was very easy, there was practically no learning curve. **What do you dislike about Brevo Marketing Platform?** Well, I talked about how I would like to automate automations, I think they can still be improved more, and connected to many more APIs, although I like it a lot, but I would improve that. That and perhaps enhance brand creation more. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I use Brevo Marketing Platform to connect with my audience and collect their email addresses, which allows me to send them daily emails. Solve the lack of automated communication flow and email collection that other social networks couldn't achieve. ### 28. Effortless Automations and Marketing Campaign Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Craig R. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Brevo Marketing Platform?** The ease of creating automations and marketing campaigns. **What do you dislike about Brevo Marketing Platform?** The image manager. I wish it was easier to upload images to use for urls **What problems is Brevo Marketing Platform solving and how is that benefiting you?** It solves turning old looking emails into enterprise ones. ### 29. Robust Free Features and a More User-Friendly Experience with Brevo **Rating:** 5.0/5.0 stars **Reviewed by:** Don M. | Co-owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Brevo Marketing Platform?** Robust features even in the free section. I previously used Gong, and Brevo includes some features that weren’t available on Gong. Overall, I find Brevo more user-friendly and easier to navigate. **What do you dislike about Brevo Marketing Platform?** So far, I really haven’t found anything yet. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Our company is small but growing, and this platform has been a solid fit for where we are right now. The CRM side has been helpful for staying organized, but what I really enjoy is the email marketing platform. The automation is great and makes it much easier to keep up with outreach as we scale. ### 30. User-Friendly and Cost-Effective Email Marketing Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Amer H. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about Brevo Marketing Platform?** I like that the Brevo Marketing Platform is user-friendly and affordable. It helps me reach customers' inboxes effectively and is cost-effective, which is crucial for my marketing efforts. I also appreciate the seamless API integration, which allows me to connect SMTP with third-party apps without hassle, keeping my emails from getting flagged and reducing the need to warm up my accounts. Additionally, the initial setup was easy, which made the transition smooth. **What do you dislike about Brevo Marketing Platform?** WhatsApp integrating is not easy. Connecting to my number or account was hard. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform helps me reach customers' inboxes, is cost-effective, and integrates seamlessly with third-party apps. The API is seamless, helps avoid flagging, and doesn't require excessive account warm-up. ### 31. Ideal platform for Email marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Ventas A. | Vendedor y emal mkt, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** It is a very comprehensive platform for both Email marketing and general broadcasts. It offers many options even in its free plan. I love the mailing design option. It also provides very complete information regarding analysis. **What do you dislike about Brevo Marketing Platform?** It would be good to have a tool for verifying the authenticity of emails. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** It facilitates email marketing for me, allows me to perform automations that speed up all the processes of customer loyalty. ### 32. Brevo Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Andreia R. | Consultor de seguros, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Brevo Marketing Platform?** Be able to send email for a lot of people and separate them **What do you dislike about Brevo Marketing Platform?** It could be a little cheaper, but it's funccional **What problems is Brevo Marketing Platform solving and how is that benefiting you?** It's resolving the issue of sending multiple emails without the problem of beeing marked as spam ### 33. Efficient Email Marketing with Excellent Security **Rating:** 4.0/5.0 stars **Reviewed by:** Muralidhar K. | IT Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Brevo Marketing Platform?** I like that using the Brevo Marketing Platform makes email marketing easy and helpful. It allows us to send campaigns, manage contacts, automate workflows, and track engagement across email, SMS, and WhatsApp. I also appreciate that it solves all our problems in a single console, eliminating the need to switch between other tools. The initial setup was easy, and the Brevo support team was very helpful, setting up our account in minutes. **What do you dislike about Brevo Marketing Platform?** Nothing as of now **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform secures our domains against phishing and spoofing, while making email marketing easy and helpful. It allows us to send campaigns, manage contacts, automate workflows, and track engagement across multiple channels all in one console. ### 34. Brevo helps me with the management of my association **Rating:** 5.0/5.0 stars **Reviewed by:** Guillaume A. | Chargé d'aide à l'insertion professionnelle, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** I like the simplicity of the newsletter editor as well as the tracking of recipients. **What do you dislike about Brevo Marketing Platform?** I would like greater flexibility to copy-paste or move elements from one campaign to another. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Quick communication to a group of people. ### 35. Setting Up Email Campaigns is Straightforward and Distribution is Quick Which Helps Expand Our Reach **Rating:** 5.0/5.0 stars **Reviewed by:** Jaclyn G. | Head of Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2026 **What do you like best about Brevo Marketing Platform?** Easy to choose from a wide range of templates to build effective and more informative email campaigns and it provides great email tracking feature in which whenever any contact opens our email we get notified instantly. **What do you dislike about Brevo Marketing Platform?** I’m completely satisfied with all the features available and there are no areas that I think could be improved at this time. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Sending custom mass email and tracking email performance has greatly helped increase conversion rates from leads to paying customers and we have also been able to scale personalized persuasion without manual effort. ### 36. Intuitive and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Nuno D. | Assistente executivo, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Brevo Marketing Platform?** Easy, good design and intuitive in its use and composition. **What do you dislike about Brevo Marketing Platform?** limit of 300 submissions per day. increasing submissions would allow me to give a higher rating. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** This question doesn't make sense. I don't have problems that benefit. ### 37. Effortless High-Volume Email Management **Rating:** 4.0/5.0 stars **Reviewed by:** Pedro A. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Brevo Marketing Platform?** the ease of managing a significant number of emails **What do you dislike about Brevo Marketing Platform?** I get the impression that they have not been clear from the beginning, first they offered a free account with 500 emails a day and in the end it was 300 now that I want to have a paid plan, it turns out that I have to get a very expensive plan for having too many contacts, in the end it is preferable to continue with the free account and buy emails only when you need them. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** The organization to manage many emails, campaigns and lists are extremely useful to achieve the objectives of reaching many customers without losing control ### 38. Creating High Quality Email Campaigns That Effectively Maintain Customers for The Long Term **Rating:** 5.0/5.0 stars **Reviewed by:** Suzanne J. | Associate, Strategy & Growth, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Brevo Marketing Platform?** The tool is very reliable for sending mass email campaigns to our entire audience base that lets us engage efficiently with prospects and customers and provides a real time dashboard to monitor the sent emails to better analyze click rates. **What do you dislike about Brevo Marketing Platform?** There was not anything I didn’t like about this tool it has the best automation for email campaigns that lets me engage with our audience. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** It helps run various campaigns targeting our customers ensuring promotions and product launch information reach audiences which encourages repeat engagement with our website, products, and services. ### 39. Email marketing **Rating:** 5.0/5.0 stars **Reviewed by:** BAIRESCODEAI . | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** Ease of use with new technologies. **What do you dislike about Brevo Marketing Platform?** Having only 300 free per day would be fine, but I would like there to be more. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** The sending of follow-up emails and product advertising. ### 40. Effortless Compliance, Huge Risk Mitigation **Rating:** 4.0/5.0 stars **Reviewed by:** Jungen S. **Reviewed Date:** February 05, 2026 **What do you like best about Brevo Marketing Platform?** I really appreciate Brevo Marketing Platform's native, enforced U.S. TCPA/CAN-SPAM compliance, which means I don't have to deal with any manual workarounds. It's great that our small marketing and operations team, which doesn't have a legal background, can rely on this feature to turn compliance from a stressful, manual task into a set-it-and-forget-it process. I don't worry about accidentally re-messaging unsubscribed contacts or non-compliant SMS opt-ins because Brevo locks these rules into the tool, making human error impossible. This peace of mind is priceless for our regulated industrial and A&D business. Also, the initial setup of Brevo was surprisingly fast and low-effort for our lean team. **What do you dislike about Brevo Marketing Platform?** No key account alerting: We can’t set up real-time alerts for high-priority B2B contact actions (e.g., a defense contractor engineer downloading a whitepaper on CUI-compliant IoT hardware)—we have to manually check Brevo’s analytics daily to identify key engagement, missing critical follow-up opportunities. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I use the Brevo Marketing Platform to eliminate TCPA/CAN-SPAM compliance risks, which removes the fear of fines for non-compliant messages. It automates compliance, preventing human error in messaging and ensuring peace of mind for our B2B operations. ### 41. The Email Builder is Really Reliable and The Personalized Campaigns Effectively Drive Conversions **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin N. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Brevo Marketing Platform?** Editing content in emails sending campaigns to prospects is very efficient and it’s great being able to segment our audience and create personalized journeys that are effective in driving engagement and conversions. **What do you dislike about Brevo Marketing Platform?** It has been a great experience without any issues to highlight and their functionality of lead capture and email marketing is superb. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** The platform helps us easily manage our lead database and email marketing which speeds up communication with our clients and ensures we maintain a sustainable revenue stream driven by loyal, repeat buyers. ### 42. Saves Time with Easy List Management but Needs Better Personalization **Rating:** 4.0/5.0 stars **Reviewed by:** Riley C. | Digital PR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Brevo Marketing Platform?** I find the Brevo Marketing Platform really easy to use, and the list upload via CSV is quite straightforward, especially compared to other tools that require a lot of manual mapping. The deliverability has been higher since we started using the platform, which we're happy with. Having an easy upload saves us a ton of time on menial tasks because sometimes we have hundreds of individual lists. The initial setup was quite easy, and having an account manager to help made it even smoother. **What do you dislike about Brevo Marketing Platform?** Personalization and follow-ups are clunky. I understand it's not a tool usually used for B2B where follow-ups are more frequent, but for us, it's important. Personalization would allow for us to really target our hottest leads, but at current, it's almost not an option in the tool, meaning we exclude those people from our list sends and reach out to them manually. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform helps organize large pitch lists for email outreach, saving us time with easy list uploads and higher deliverability. ### 43. One of the best platforms for communication with the client **Rating:** 4.5/5.0 stars **Reviewed by:** Denis B. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2023 **What do you like best about Brevo Marketing Platform?** Good, understandable API and documentation that allows you to quickly integrate Brevo into any product **What do you dislike about Brevo Marketing Platform?** I don't have any comments about the platform yet. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** The platform allows you to quickly and conveniently deliver letters and SMS to the user and track their status. ### 44. All-in-One Marketing Solution with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Steven M. | Account Manager, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Brevo Marketing Platform?** I really like how Brevo Marketing Platform is an all-in-one solution, making it easier to manage campaigns and communications with its email, SMS, and CRM capabilities. The automation and segmentation features really stand out, allowing me to create personalized and behavior-based journeys, which lead to better engagement and stronger results. I also appreciate the real-time reporting and clear analytics, as they're easy to track and help identify what's working. The Email Campaign Builder is valuable, as it lets me design, schedule, and send targeted email campaigns. The Segmentation and Contact Management feature is also quite useful, helping me group audiences based on criteria like engagement level or purchase history, which personalizes messaging for better results. **What do you dislike about Brevo Marketing Platform?** Some of the more powerful tools, like complex automation workflows or advanced segmentation, aren't immediately intuitive. Helping to build templates or provide additional resources for getting these set up would be greatly appreciated. In addition, the SMS functionality is good, but features like scheduled, multimedia messaging, or richer personalization options could be expanded to provide me with a better experience. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I manage and execute multi-channel marketing campaigns from one place with Brevo. It centralizes email, SMS, automation, and CRM, reducing complexity and saving time. With built-in analysis and segmentation, I better understand audience behavior, personalize campaigns, and streamline execution for scalable outreach. ### 45. A complete, intuitive, and efficient marketing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Emilien n. | Graphiste - Webdesigner - Marketing digital, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Brevo Marketing Platform?** I particularly appreciate the recent developments of the platform, especially the improvement of automation workflows, which are clearer and simpler to configure. The deeper integration of the CRM with marketing campaigns is a real advantage for having a more comprehensive view of contacts. The sending performance and deliverability also remain very satisfactory, as does the daily stability of the platform. **What do you dislike about Brevo Marketing Platform?** Brevo could still make progress on advanced personalization of templates (emails and landing pages) as well as on the precision of segmentation options. More detailed filters and greater flexibility in layout would allow for even more truly customized campaigns. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Email and SMS deliverability issues ### 46. Reliable, fast, and efficient without lies. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Brevo Marketing Platform?** New feature regarding email sending: it is much faster and easier to use. As for SMS sending, there is no change. A major advantage is the automatic domain linking, which is the only service offering this among all those I have tested (50 services of the same type). **What do you dislike about Brevo Marketing Platform?** Be able to add a list during the creation of the campaign and be able to test the service without creating an account (1 test email) to prevent fraud. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo allows me to be quick and efficient in my work, and the advantage is that it is accessible on multiple platforms, which allows me to create emails. To give you an idea, since using Brevo compared to LemList, the time savings are enormous. For an email campaign sent with LemList, it takes me almost a week for the sending to be complete, and on top of that, there's a chance of ending up in spam. Whereas Brevo allows me to send my email campaign in a few minutes, and on top of that, if the SMTP settings are well configured, then I absolutely don't need to worry about the emails ending up in spam because it's not possible. ### 47. Easy to Navigate with Valuable Analytics and Flexible Customer Lists **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Brevo Marketing Platform?** I find it easy to navigate and use overall, valuable insights/analytics, and overall it works well. I like that you can have customers in various lists, rather than linked to one list only. I use the automation with pabbly to get customers into the lists. **What do you dislike about Brevo Marketing Platform?** I find that the naming of automations/templates/campaigns could be more obvious, but now that I know where to look, it is easy to find and use. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I am using it to send emails to past customers and to those who've signed up to get information about when a future product is being released. I don't send heaps of emails, and find the price point really good compared to many other email marketing software, considering I don't send lots and lots of emails regularly, but a few 1000 emails a couple of times a year. ### 48. Everything I need - simple and intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Jürgen D. | Mediator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** Campaigns and their management, appointment scheduling tool **What do you dislike about Brevo Marketing Platform?** That I cannot differentiate Unsubscribe by campaigns. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Timing control of campaigns, reminder regarding activities - that brings optimization of my own way of working ### 49. Easy integration with other applications **Rating:** 5.0/5.0 stars **Reviewed by:** Mauricio C. | Dono, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Brevo Marketing Platform?** The ease of integration with other applications is one of the aspects I value the most. **What do you dislike about Brevo Marketing Platform?** Brevo does not accept duplicate contacts, whether by email or duplicate phone number. In my opinion, this function should be configurable or editable by the user. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I concentrate all my contacts in one place, which greatly facilitates organization and access when I need it. ### 50. Great for Beginners but Lacks Advanced Editing **Rating:** 4.5/5.0 stars **Reviewed by:** Bob V. | Community Co-Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Brevo Marketing Platform?** I like how clean the UI looks, especially the dashboard/home. It serves its function, nothing less nothing more. The onboarding up to the end was working great. It was easy and the onboarding was direct and helpful. The Conversation feature is interesting and helpful, even though we haven't used or maximized it yet. I'm looking forward to exploring it in the future. **What do you dislike about Brevo Marketing Platform?** I found limitations with some editing in Brevo Marketing Platform. It was too simple compared to other industry leaders in email campaigns. There was a point where I had to relearn and use HTML for the campaigns. Maybe it's the simplicity that made it quite challenging to pick up right away. The editor for the email campaigns could be improved. As mentioned, my exploration is limited since we don't have an extensive use for it at the moment. I just had a challenge, maybe on a personal level since I'm not a coder/developer, needing to work with HTML for the customization that I wanted. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I use Brevo Marketing Platform for email campaigns and managing contacts. It's straightforward, with a clean UI and effective onboarding, but the simplicity can make editing challenging, requiring some HTML knowledge. ## Brevo Marketing Platform Discussions - [Can I automate my funnel and send it to some people who didn't complete the survey.](https://www.g2.com/discussions/51861-can-i-automate-my-funnel-and-send-it-to-some-people-who-didn-t-complete-the-survey) - 1 comment, 4 upvotes - [Can i sync Shopify cusomers with sendinblue](https://www.g2.com/discussions/can-i-sync-shopify-cusomers-with-sendinblue) - 1 comment, 3 upvotes - [?](https://www.g2.com/discussions/264a5766-ef60-405b-b25f-38e06aa2080f) - 1 comment, 2 upvotes - [Simplification of verification](https://www.g2.com/discussions/simplification-of-verification) - 1 comment, 2 upvotes - [Why import contacts directly from an existing mailing list](https://www.g2.com/discussions/16261-why-import-contacts-directly-from-an-existing-mailing-list) - 3 comments, 2 upvotes - [View Brevo Marketing Platform pricing details and edition comparison](https://www.g2.com/products/brevo-marketing-platform/reviews?page=2&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+11%3A28%3A08+-0500&secure%5Bsession_id%5D=483b4b9b-acf9-4f2b-b2d9-10ba5c4bfa54&secure%5Btoken%5D=cc7eb9b1ffc6355db485c4e309f4e761152ee40116ce14a3811b061f4fbf3622&format=llm_user) ## Brevo Marketing Platform Integrations - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Astra WordPress Theme](https://www.g2.com/products/astra-wordpress-theme/reviews) - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Claspo](https://www.g2.com/products/claspo/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Hustle](https://www.g2.com/products/hustle/reviews) - [IONOS 1&1 Domains and hosting](https://www.g2.com/products/ionos-1-1-domains-and-hosting/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Next.js](https://www.g2.com/products/next-js/reviews) - [Pabbly](https://www.g2.com/products/pabbly/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripo.email](https://www.g2.com/products/stripo-email/reviews) - [TidyCal](https://www.g2.com/products/tidycal/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WordPress PHP7.4](https://www.g2.com/products/wordpress-php7-4/reviews) - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Brevo Marketing Platform Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Notifications - Drip Campaigns - Customer Segmentation **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications - Customer Segmentation **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging **Platform Basics** - Editing Platform - Spam Filter Testing - A/B Testing - Deliverability Testing - Design Testing **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices - Email Marketing - Multi-Channel Marketing - Real-Time Data **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Platform Interoperability** - Close Ecosystem API **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library - Email Templates **Calendar View** - Multi-Calendar View - Customizable Viewing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications - Recurring Appointments - Automated Scheduling - Group Scheduling **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance Optimization & Learning - AI Marketing Agents** - Send-Time Optimization - Autonomous A/B Testing **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing - Activity Dashboard - Activity Tracking - A/B Testing **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing - Real-Time Notifications - Real-time Consumer-facing Chat **Analytics** - Open Rates - Link Activity - Attachment Activity **Tracking** - Processing Time - Placement - Open Rate - Time to Open - Alerts **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights - Drip Campaigns **Edit** - Pre-Made - Build - HTML **Platform Data** - Performance - Dashboard - Analytics **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Analytics** - Trends - Performance Tracking - Email Tracking **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO - Real-Time Analytics - Campaign Analytics - Reporting/Analytics **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management - Event Calendar - Availability Management - Event Management - Email Management - Appointment Management - Attendance Management - Booking Management - Timesheet Management - Task Management - Employee Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Autonomous Campaign Orchestration - AI Marketing Agents ** - End-to-End Campaign Execution - Goal-Based Campaign Planning - Cross-Channel Orchestration - Conversational Campaign Setup - Real-Time Campaign Adaptation **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Additional Functionality** - AI Copilot - Engagement Tracking - Content Management - Visual Analytics - Real-Time Analytics - Behavior Tracking - Website Personalization - Recommendations - Real-Time Reporting - Content Analytics - Behavioral Targeting - Account Based Marketing - Website Analytics - Customer Segmentation - Customer Profiles - Template Management - Multi-Channel Marketing - Customizable Branding - Alerts/Notifications - API - Abandoned Cart Saver - Drag & Drop - Contextual Targeting - Experience Management - Campaign Management - Generative AI - WYSIWYG Editor - Reporting/Analytics - Activity Dashboard - Multi-Campaign - Campaign Segmentation - A/B Testing - Customizable Forms - Email Marketing **Additional Functionality** - Engagement Tracking - Contact Management - Customer Journey Mapping - Generative AI - API - A/B Testing - Lead Generation - Data Integration - Customer Activity Tracking - Activity Dashboard - Activity Tracking - Campaign Segmentation - Lead Capture - Contact Database - Campaign Management - Behavior Tracking - Real-Time Analytics - Email Management - Lead Qualification - Reporting & Statistics - Template Management - Alerts/Notifications - Predictive Analytics - Surveys & Feedback - Personalization - Campaign Planning - Third-Party Integrations - Behavioral Analytics - Email Tracking - Campaign Analytics - Customer Segmentation - Multi-Channel Communication - Lead Management - Channel Management - AI Copilot - Audience Targeting - GDPR Compliance - Customer Profiles - Customer Database - Multiple Data Sources - Event Triggered Actions - Tagging - Customizable Templates **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Social Functionality** - Social Functionality **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability - Workflow Management - List Management - Template Management - Email Management - Subscription Management - Click Tracking ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates - Third-Party Integrations **Reporting** - Campaign Performance - Domain Reputation - Brand Reputation - Blacklist and Whitelist **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Logistics** - Analytics - Issues - Integrations - Shareable Link **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations - App Notifications - SMS Notifications - Web Notifications **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration - Social Media Integration - Multi-Channel Marketing **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Personalization** - Branding - Links **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Email Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **AI Content Generation - AI Marketing Agents ** - Dynamic Content Optimization - AI Copy Generation - Personalized Content Creation - Generative AI - Lead Generation - Ad Optimization **Additional Functionality** - Third-Party Integrations - Customizable Branding - Email Monitoring - Generative AI - Mobile Access - WYSIWYG Editor - Real-Time Data - Unsubscribe Database - AI Copilot - Drag & Drop - Geolocation - Event Triggered Actions - Simple Mail Transfer Protocol (SMTP) - Contact Database - Campaign Analytics - SMS Messaging - Customizable Forms - Autoresponders - Email Marketing - Message Personalization - Reporting/Analytics - Dynamic Content - Customizable Fields - Campaign Scheduling - Email Distribution **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Multichannel** - Web - Email - Mobile **SMS Platform** - Reporting - Automation - API Integration - QR Codes **Integration** - Sync Multiple Calendars - Import Events - Software Integrations - Third-Party Integrations - Website Integration **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Audience Intelligence & Segmentation - AI Marketing Agents ** - Lookalike Audience Modeling - Behavioral Triggering - Predictive Audience Segmentation - Marketing Automation - AI Writing Assistant **Additional Functionality** - Multi-Channel Marketing - API - Drag & Drop - Communication Management - Event Triggered Actions - Multi-Language - Reporting/Analytics - Template Management - Geotargeting - Customer Journey Mapping - Subscriber Management - Generative AI - Visual Workflow Management - Authentication - Conversion Tracking - Behavior Tracking - Engagement Tracking - Contact Management - AI Copilot - Campaign Management - Notification Editor - Workflow Automation **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Notifications** - Customized Calendar Notifications - Location-Based Alerts - Alerts/Notifications - Mobile Alerts **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Integrations & Data Connectivity - AI Marketing Agents ** - Event & Data Ingestion - CRM & CDP Integration - Third-Party Integrations **Additional Functionality** - Grammar Check - Campaign Analytics - For Marketing and Advertising - AI Copilot - Content Ideas - Trend Analysis - SMS Marketing - Performance Metrics - Email Marketing - Chat/Messaging - Reporting/Analytics - Competitor Monitoring - Alerts/Notifications - Content Marketing - API - Predictive Analytics - Personalization - Template Management - Behavior Analytics - AI/Machine Learning - Text Editing - Collaboration Tools - Dashboard - Campaign Management - SEO Management - Natural Language Processing - Product Recommendations - Tone Selection - Chatbot - Keyword Research Tools - Marketing Management - Brand Guidelines - Omnichannel Outreach **Additional Functionality** - Campaign Segmentation - Form Builder - Contact Management - Website Management - API - Drip Campaigns - Email Marketing - Event Triggered Actions - Website Publishing Options - Engagement Tracking - Email Management - Customizable Branding - Template Management - Conversion Rate Optimization - Alerts/Notifications - Customizable Forms - SEO Management - Real Time Editing - Conversion Tracking - Campaign Management - Forms Management - Widgets - Lead Management - Customizable Fields - Activity Dashboard - Autoresponders - WYSIWYG Editor - CRM - Activity Tracking - Design Management - Content Management - Responsive Web Design - Reporting & Statistics - Lead Capture - AI Copilot - Customer Segmentation - Web Forms **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Access Controls/Permissions - Customizable Forms - Customizable Templates - Availability Management - Wait List Management - Mobile Access - Client Portal - Data Import/Export - Appointment Management - Email Marketing - Client Management - Employee Management - Client Database - Online Booking - Reporting & Statistics - SMS Messaging - Credit Card Processing - API - Multi-Location - Email Management - Customer History - Calendar Management - AI Copilot - Activity Dashboard **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities - Activity Dashboard - Retargeting Ads **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Calendar** - Cross-system Integration - Calendar/Reminder System **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Additional Functionality** - Address Book - Class Scheduling - Customizable Templates - Email Reminders - Scheduling - Customizable Reports - Real-Time Reporting - Access Controls/Permissions - SMS Messaging - Automated Scheduling - Task Scheduling - Facility Scheduling - Reminders - Attendance Tracking - Customer Database - Collaboration Tools - Customizable Branding - AI Copilot - Room Booking - Real-Time Data - Electronic Payments - Customizable Forms - Calendar Sync - API - Customizable Fields - Drag & Drop - Color Codes/Icons - Event Scheduling - Real-Time Updates - Activity Tracking - Reporting & Statistics - Activity Dashboard **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting - Audience Targeting **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation **Additional Functionality** - Website Integration - Recurring Appointments - Generative AI - Customizable Branding - Mobile Alerts - Reporting & Statistics - AI Copilot - Real-Time Updates - HIPAA Compliant - Appointment Scheduling - Surveys & Feedback - Multi-Location - Activity Dashboard - Third-Party Integrations - API - Availability Management - Rescheduling - Contact Database - Multi-Language - Real-Time Reporting - Confirmations/Reminders - Two-Way Communication - Automated Responses - Customizable Templates - Social Media Integration - Payment Reminders - Calendar Sync - Self Service Portal - Electronic Payments - SMS Messaging - Data Import/Export **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications - Budget Management - Display Ad Management - Campaign Management - Ad Inventory Management - Alerts/Notifications - Document Management - File Management - Workflow Management - Email Management - Display Ad Management - Calendar Management - Task Management - Campaign Management - Deadline Management - Client Management - Project Management ## Top Brevo Marketing Platform Alternatives - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,205 reviews) - [SendPulse](https://www.g2.com/products/sendpulse/reviews) - 4.6/5.0 (685 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews)