Top 10 Botpress Alternatives & Competitors

Top 10 Alternatives to Botpress Recently Reviewed By G2 Community

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Drift
By Salesloft
4.4/5
(1,256)
Product Description
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
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Reviewers say compared to Botpress, Drift is:
Better at support
Slower to reach roi
Easier to do business with
Categories in common with Botpress:
Conversational Marketing
Chatbots
Bot Platforms
Customer Self-Service

Voiceflow
By Voiceflow
4.6/5
(109)
Product Description
Voiceflow empowers ambitious teams building advanced AI agents to automate complex customer workflows. The visual agent builder and extensible developer toolkit means teams can work in a collaborative, secure environment to build and scale AI agents across customer and business operations.
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Reviewers say compared to Botpress, Voiceflow is:
Better at support
Easier to set up
More usable
Categories in common with Botpress:
AI Agent Builders
Generative AI Infrastructure
Bot Platforms

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,759)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to Botpress, Fin by Intercom is:
Slower to reach roi
Better at support
More usable
Categories in common with Botpress:
Conversational Marketing
Chatbots
Customer Self-Service
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Vertex AI
By Google
4.3/5
(636)
Product Description
Vertex AI is a managed machine learning (ML) platform that helps you build, train, and deploy ML models faster and easier. It includes a unified UI for the entire ML workflow, as well as a variety of tools and services to help you with every step of the process. Vertex AI Workbench is a cloud-based IDE that is included with Vertex AI. It makes it easy to develop and debug ML code. It provides a variety of features to help you with your ML workflow, such as code completion, linting, and debugging. Vertex AI and Vertex AI Workbench are a powerful combination that can help you accelerate your ML development. With Vertex AI, you can focus on building and training your models, while Vertex AI Workbench takes care of the rest. This frees you up to be more productive and creative, and it helps you get your models into production faster. If you're looking for a powerful and easy-to-use ML platform, then Vertex AI is a great option. With Vertex AI, you can build, train, and deploy ML models faster and easier than ever before.
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Reviewers say compared to Botpress, Vertex AI is:
More expensive
Better at meeting requirements
Better at support
Categories in common with Botpress:
AI Agent Builders
Large Language Model Operationalization (LLMOps)
Generative AI Infrastructure

Qualified
By Qualified.com
4.9/5
(1,425)
Product Description
Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.
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Reviewers say compared to Botpress, Qualified is:
Better at support
Easier to do business with
Better at meeting requirements
Categories in common with Botpress:
Conversational Marketing
Chatbots
Bot Platforms

Kore.AI
By Kore.ai
4.6/5
(461)
Product Description
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human-assisted and to build generative AI-enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, the Middle East, Japan, South Korea, and Europe.
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Reviewers say compared to Botpress, Kore.AI is:
Better at support
More expensive
More usable
Categories in common with Botpress:
Chatbots
AI Orchestration

Landbot
By Landbot.io
4.7/5
(334)
Product Description
Turn a Landing Page into a Conversational Experience. Add a conversation to your website.
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Reviewers say compared to Botpress, Landbot is:
Slower to reach roi
Better at support
More usable
Categories in common with Botpress:
AI Agent Builders
Conversational Marketing
Chatbots

Zendesk for Customer Service
By Zendesk
4.3/5
(6,695)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Botpress, Zendesk for Customer Service is:
Slower to reach roi
Better at support
Better at meeting requirements
Categories in common with Botpress:
Chatbots
Customer Self-Service

FreshChat
By Freshworks
4.4/5
(491)
Product Description
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
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Reviewers say compared to Botpress, FreshChat is:
Slower to reach roi
Better at support
More usable
Categories in common with Botpress:
Conversational Marketing
Chatbots
Customer Self-Service

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