--- title: Essentials Reviews meta\_title: 'Essentials Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 42 reviews by the users' company size, role or industry to find out how Essentials works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 42 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Essentials Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Essentials but has limited features. Are you part of the Essentials team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! From the first phone call with a new patient through final claim reconciliation and payment, you need a simpler way to collect, submit, and track the administrative, clinical, and financial data that make healthcare possible. Availity Essentials is the place to connect with your payers—at no cost to providers. Availity works with hundreds of payers nationwide to give providers a one-stop-portal where they can check eligibility, submit claims, collect patient payments and track ERAs, and even sign up for EFT. Your Essentials account gets you access to all this and more, with one password. You can also update your provider profiles, manage quality-of-care paperwork, and get detailed reporting about your office’s standard HIPAA and other payer transactions. * * * Seller [Availity](https://www.g2.com/sellers/availity) Discussions [Essentials Community](https://www.g2.com/products/essentials/discuss) Languages Supported English Solution Type All-in-One Overview by James Leatherwood Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/essentials/pricing) ## Top-Rated Alternatives [ ![TriZetto QNXT](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TriZetto QNXT") TriZetto QNXT 4.3/5(13) ](https://www.g2.com/products/trizetto-qnxt/reviews) [ ![Waystar](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Waystar") Waystar 4.4/5(119) ](https://www.g2.com/products/waystar/reviews) [ ![Tebra (previously Kareo + PatientPop)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(262) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ View All Alternatives ](https://www.g2.com/products/essentials/competitors/alternatives) ## User Insights Average based on 42 real user reviews. Implementation Time 5 months [Log in to unlock pricing and user insights](/login) ![Christina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina M.") CM Christina M. Administrative Assistant Mid-Market (51-1000 emp.) 4/20/2026 "Easy Insurance Benefits Lookup with Helpful Tutorials" 4/5 What do you like best about Essentials? It makes looking up insurance benefits easy. It saves client information for quick reference. Able to check claims, authorization, reviews, eligibility. Easy to add employees to account. Great tutorials. Review collected by and hosted on G2.com. What do you dislike about Essentials? Looking up authorizations and claims can be confusing since come insurance companies have different portals. It would be better if there was one integrated dashboard for all authorizations and reviews. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? It has helped make requesting authorizations much easier and quicker than calling the insurance companies. It's easier and quicker to get confirmations and information in case adjustments need to be made. Review collected by and hosted on G2.com. Show More 5/4/2026 Current UserValidated ReviewerSource: Organic RL Rindy L. Director of Operations Small-Business (50 or fewer emp.) 10/29/2025 "Entire Platform Needs Work" 0/5 What do you like best about Essentials? Payer spaces - you do not need separate passwords. Review collected by and hosted on G2.com. What do you dislike about Essentials? PDM - There are too many glitches to list. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? We're able to access payers in multiple states all in one place with payer spaces with one password. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AB Angela B. Business Manager Small-Business (50 or fewer emp.) 10/5/2022 "Works well for Insurance verifications and claims" 3.5/5 What do you like best about Essentials? Allows insurance verifications and payments and claims processing Review collected by and hosted on G2.com. What do you dislike about Essentials? Like other claims and insurance processing suites - there is no one "go-to" to determine if a patient is active and process all insurance verifications. This site is a go-to for specific insurance lines others do not work with. However, limitations are found on all. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? Determining active insurance coverage before the patient comes in for the appointment and processing claims for those insurance lines they work with. Review collected by and hosted on G2.com. Show More 4/6/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite DP Dawn P. Team Lead/Billing Specialist Small-Business (50 or fewer emp.) 2/21/2023 "Easily accessible with many plans" 4/5 What do you like best about Essentials? The ability to receive claim status and eligibility from multiple payers and providers in one space, with one login. The option to also update provider data and set up EFT payments for some payers is also convenient. Review collected by and hosted on G2.com. What do you dislike about Essentials? Sometimes there are issues with ERA's posting in Availity with some payers. Usually this is fixed quickly though within a few days. Some payers functionality in payer spaces could be more accessible as well. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? Availity having access to so many payers with just one login streamlines our work process. Without having to use the individual payers provider portals, our workflow is quicker and productivity is improved. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Allyson D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allyson D.") AD Allyson D. Mid-Market (51-1000 emp.) 2/27/2023 "Availity Review" 5/5 What do you like best about Essentials? Availity is extremely easy to use and has all insurance information displayed in an easy manner. Review collected by and hosted on G2.com. What do you dislike about Essentials? It can occasionally be difficult to find the insurance policy holder. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? Availity allows us to retrieve patient insurance information without having to spend time on hold while calling customer service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kevin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin S.") KS Kevin S. B Small-Business (50 or fewer emp.) 9/14/2022 "Used for years" 4.5/5 What do you like best about Essentials? With Availity, I can see if our claims are being sent to their proper insurance, but it also gives me the errors I need to correct if there are any issues. Also, the customer service is excellent, and I can check eligibility for many different insurances. Review collected by and hosted on G2.com. What do you dislike about Essentials? It was free for a long time for what we were using it for, but it is still a fair price and much cheaper than other clearing houses since we only use it for a handful of claims. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? Receive quick input on claims data with multiple insurance companies. Also gives us the ability to check eligibility quickly and gives me the correct information I need to see whether we can accept a patient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Amber B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amber B.") AB Amber B. Lead Billing Small-Business (50 or fewer emp.) 10/27/2022 "Availity Performance" 4/5 What do you like best about Essentials? I like the option to view patient eligibility information and claim information. Review collected by and hosted on G2.com. What do you dislike about Essentials? I do not like the inability to view detailed benefit information. I do not like the lack of claim information available for our patients. I do not like how we apply for multiple insurances to be added, yet they aren't. I want more insurances available on Availity, so I do not have to use so many portals. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? If there is a problem with a reconsideration request, they are quick to help me solve it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Christian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian C.") CC Christian C. Office Manager Small-Business (50 or fewer emp.) 11/4/2022 "Availity makes my job easier!" 5/5 What do you like best about Essentials? I like that I am able to verify patients' dental benefits quickly. I also like the amount of detailed information I am able to obtain! Review collected by and hosted on G2.com. What do you dislike about Essentials? There is not really anything that comes to mind that I do not like. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? Availity allows me to get the information I need online rather than make a phone call and this allows me to do other things that need to be done. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jennifer J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer J.") JJ Jennifer J. Business Office Manager Hospital & Health Care Small-Business (50 or fewer emp.) 12/9/2022 "Helpful" 4/5 What do you like best about Essentials? Being able to verify eligibility for so many insurance companies. Like being able to update information in one place Review collected by and hosted on G2.com. What do you dislike about Essentials? Not being able to verify eligibility without a member id, can be frustrating. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? Being able to accomplish many different tasks in one place has made things more streamlined. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Jennifer F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer F.") JF Jennifer F. BILLING CONSULTANT Small-Business (50 or fewer emp.) 10/22/2021 "Good but not so good" 2/5 What do you like best about Essentials? I like that you can review EOB's, when it works. Review collected by and hosted on G2.com. What do you dislike about Essentials? There are too many issues to address here but I will start with how Availity advertises certain attributes but it does not apply to all insurances. The insurance companies know nothing about Availity, so they cannot help but availity refers you back to the insurance company for any difficulties. You cannot always find claims. You cannot always find payments. You used to be able to find out-of-state BCBS claims but that is nonexistent anymore. It says you can see the insurance cards but this does not apply to all insurance companies. It would be nice to have insurances speak to providers to find out the use of the system and whether or not it is difficult to use. I feel availity sales a product and makes it look greater than what it can perform. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? Multiple insurances in one place but difficult to find answers to all of your needs. Review collected by and hosted on G2.com. Show More 6/11/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Essentials? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Essentials ](https://www.g2.com/products/essentials/discussions/new) GU Guest User What is Availity used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/essentials-what-is-availity-used-for) GU Guest User • Last activity over 3 years ago Is availity free for providers? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-availity-free-for-providers) [ View all Discussions ](https://www.g2.com/products/essentials/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/essentials/pricing) Essentials Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e7fdab8e4f3a9e2aa71cca0f9b0ded38/waystar.png "Product Avatar Image") Waystar 4.4/5(119) [ Compare Now ](https://www.g2.com/compare/essentials-vs-waystar) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_334d795ff5d2038aaa46578b02f7ac18/trizetto-qnxt.jpg "Product Avatar Image") TriZetto QNXT 4.3/5(13) [ Compare Now ](https://www.g2.com/compare/essentials-vs-trizetto-qnxt) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "Product Avatar Image") SimplePractice 4.1/5(129) [ Compare Now ](https://www.g2.com/compare/essentials-vs-simplepractice) ##### ##### Essentials Features Efficiency Claims Data Automation - Healthcare Claims Management [ View More Features ](https://www.g2.com/products/essentials/features) ##### Categories on G2 [Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Healthcare Claims Management](https://www.g2.com/categories/healthcare-claims-management)[Health Care Credentialing](https://www.g2.com/categories/health-care-credentialing) [Provider Data Management (PDM)](https://www.g2.com/categories/provider-data-management-pdm) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best Oracle Hyperion resellers offering strong consolidation, budgeting, and forecasting capabilities to find the best fit?](https://www.g2.com/discussions/what-are-the-best-oracle-hyperion-resellers-offering-strong-consolidation-budgeting-and-forecasting-capabilities-to-find-the-best-fit)[Types of Advertising](https://www.g2.com/articles/types-of-advertising)[Best-rated CPQ platforms for startups](https://www.g2.com/discussions/what-are-the-best-rated-cpq-platforms-for-startups) [Which home care agency management platforms integrate scheduling, billing, and compliance tracking in a single system?](https://www.g2.com/discussions/which-home-care-agency-management-platforms-integrate-scheduling-billing-and-compliance-tracking-in-a-single-system)[Best cloud account data management platforms for sales operations](https://www.g2.com/discussions/best-cloud-account-data-management-platforms-for-sales-operations)[SQL Compare vs Beyond Compare for database schema comparison: which database comparison tool do developers find easier when synchronising environments?](https://www.g2.com/discussions/sql-compare-vs-beyond-compare-for-database-schema-comparison-which-database-comparison-tool-do-developers-find-easier-when-synchronising-environments) [Show MoreShow Less](javascript:void(0);)